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Author Topic: Sky <--> HG612 <--> Asus RT-AC88U - connection problems  (Read 4132 times)

dwkns

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Sky <--> HG612 <--> Asus RT-AC88U - connection problems
« on: March 18, 2016, 10:47:48 PM »

I have Sky fibre with a Openreach HG612. I've currently got an Apple Airport Time Capsule (ATC) connected directly to it having previously extracted my sky username / password using the tools at http://www.ph-mb.com/products/sky-calc and everything is working just fine.

I recently bought an Asus RT-AC88U router but don't seem able to get it to connect to the internet. I've connected it's WAN port to the LAN 1 port on the HG612 and set the WAN Settings as :

WAN Connection Type : PPPoE
Enable WAN : yes
Enable NAT : yes
Enable UPnP : yes

Get the WAN IP automatically : yes

Connect to DNS Server automatically : yes

PPP Username : myusername@skydsl
Password : mypassword
Disconnect after time of inactivity : 0
MTU : 1492
MRU : 1492
Service Name : <blank>
Access Concentrator Name : <blank>
Additional pppd options : <blank>
Enable PPP Echo Detect : <blank>

Enable VPN+DHCP Connection : no
Hostname : <blank>
MAC Address : <blank>
Extend the TTL value : no

In the logs I'm getting...
pppd[2336]: Connected to <some MAC address> via interface eth0
pppd[2336]: Connect: ppp0 <--> eth0
pppd[2336]: CHAP authentication failed
pppd[2336]: Connection terminated.

I know the skydsl l/p are correct as they work just fine with the ATC so why am I getting a CHAP authentication failed message?

I've read that some people unlock their HG612 modems. Do I need to do this? I didn't to get the ATC working.

Any ideas?

thanks





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Dray

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Re: Sky <--> HG612 <--> Asus RT-AC88U - connection problems
« Reply #1 on: March 18, 2016, 11:59:53 PM »

Sky don't use PPPOE, it should be DHCP with Option 61 set to the username concatenated with the password. According to this, it's probably easiest to use the Merlin firmware https://www.avforums.com/threads/how-to-replace-sky-sr102-with-another-router-sky-fibre.1939217/

You don't need to unlock the modem for it to work.
« Last Edit: March 19, 2016, 12:42:52 AM by Dray »
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dwkns

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Re: Sky <--> HG612 <--> Asus RT-AC88U - connection problems
« Reply #2 on: March 19, 2016, 01:03:19 AM »

When you say it should be DHCP, I'm assuming you mean the WAN Connection Type should be set to Automatic IP?

And I'm not entirely sure what you mean by Option 61. Do you mean the Manual clientid (for some ISPs) field?

Also forgot to mention I updated to Asuswrt-Merlin Firmware:380.57.

UPDATE
It seems you did mean that. As I managed to get it working. See attached for settings.

And thank you.



« Last Edit: March 19, 2016, 01:06:47 AM by dwkns »
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Dray

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Re: Sky <--> HG612 <--> Asus RT-AC88U - connection problems
« Reply #3 on: March 19, 2016, 01:08:33 AM »

Ah, good news  ;)
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