Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: 1 ... 8 9 [10]
 91 
 on: April 14, 2021, 08:01:58 PM 
Started by cacoe - Last post by Alex Atkin UK
My thoughts too were crosstalk, but presumably Cacoe should be seeing a similar loss on his Sky router when the IDNet router is plugged in and operational.  Is that the case, Cacoe?

That depends if the test has been done in reverse with the other line synced first.  I also think it can behave unexpectedly between the two, if one of the lines is better quality than the other so the signal overall is coming through cleaner despite crosstalk.

Example being my Zen line has always had better statistics than the Plusnet one, presumably the pair it uses back to the cabinet are in better condition somehow.  Or the port I'm using on the DSLAM is somehow working better.  Things are never quite as predictable as you expect them to be.  I guess we forget there are manufacturing tolerances that can unexpectedly make a bigger difference.

 92 
 on: April 14, 2021, 07:52:24 PM 
Started by craigv - Last post by Alex Atkin UK
100% about backhaul and likely to Zen's own network. Have a look at technical details in your customer portal and see if you're 'On Plexus Network'.

They removed that information from the portal some months back for some odd reason.

 93 
 on: April 14, 2021, 07:22:36 PM 
Started by cacoe - Last post by cacoe
Done the quiet line test, there is an extremely quiet "fuzz" in the background. Whether this constitues as noise, or whether its as a result of the crap 20 handset I bought, couldn't tell you, but it is all wired and only powered by the line. (connected to test socket)

As well as that when the menu options were going and this is only once, I heard a loud squeal, sort of like when a capacitor is ready to blow which is sort of strange.

SoGEA line is dead, as expected, figured it didn't hurt to try though  :D

Anyway spoke to Sky and explained everything and to my shock (I really thought they'd be telling me to get on to IDNet to get this sorted!) they agreed to send out an OR engineer and explicitly said there would be no charge.

I was actually going to leave Sky mainly for their craptastic support but it's starting to feel like a grass is greener situation now.

Edit - Just to see, tried it with the filter on, it made a ton of different sounds, whether that's expected with the filter actually on, I'm not sure.

Also not sure if it would effect the second line too? Maybe it is as simple as bad filter and that's triggered some hardcore DLM?

 94 
 on: April 14, 2021, 07:04:50 PM 
Started by Jon21 - Last post by Jon21
Thank you meritez and jaydub. I've sent a message to sales. See what they come back with.

The Duo product is on a backhaul of their choosing.  They used to use a Zen wholesale, which appeared as ZW when you started the ordering process, but the Duo product disappeared for me for a few months and has now come back with ZW replaced by FTTC
Is that the part where it says "Migration (FTTC)"?  I think BTw, TTB and Zen, are all options for backhaul at the headend exchange, so should be fine.

Edit: Had a reply back.

Quote from: Uno staff
20Mb just means that if there is any local contention, the rates would need to drop below 20Mb on average over a 4 hour window before that is considered a fault in service.

We do not provide v6 addresses at this time although that is on the roadmap.

For the Duo products, we use various wholesale partners such as BT Wholesale, Talk Talk Business and Zen Wholesale. We will use the best cost option at the time when you order and this may be a random selection of one of those. It isn't possible to pick this though i'm afraid.

Pretty much as expected then. Slightly disappointing that IPv6 isn't used yet, although it's more of a "nice to have".


 95 
 on: April 14, 2021, 06:08:10 PM 
Started by burakkucat - Last post by sdawson35
acquaintance acquainter

 96 
 on: April 14, 2021, 05:48:10 PM 
Started by Jon21 - Last post by jaydub
In terms of the Duo assured rate, it is half of their standard product.  For 99% of users, it probably won't make a jot of difference but if you have a forum user mentality and regularly check your connection and do regular speed checks than Uno would recommend that you  go with their standard product.  You  are contracted to the Duo product for 18 months. They will not allow you to upgrade to their standard product part way through the contract.

The Duo product is on a backhaul of their choosing.  They used to use a Zen wholesale, which appeared as ZW when you started the ordering process, but the Duo product disappeared for me for a few months and has now come back with ZW replaced by FTTC

I have considered it as it is very cost effective product, but the lack of assurance about what would happen if you did have issues and the 18 month term put me off.

Try calling them if you have any questions, they have people on the phone that really know their stuff.

 97 
 on: April 14, 2021, 05:43:40 PM 
Started by grav412 - Last post by j0hn
Presumably there could still be some benefit from obtaining G.fast at these speeds?

The engineer said the socket was 364m of cabling from the cabinet. Where all of the cabling that supplies this socket goes is unclear - but if there was in excess of 50m of perhaps 'unnecessary' cabling, I would not be surprised considering how much is around the edge of the house and the fact that it seems to go through the roof.

G.Fast has a maximum range around 350m (on a good clean line) but this can be quite a bit less on some lines.

Your estimates place you on the very edge of G.Fast range.
You don't get estimates much lower than that.
Properties a little further away just get no estimates at all.

With you being on the edge of potential availability OpenReach allow the product to be ordered and during installation if it doesn't meet a minimum threshold then install will be cancelled.
As above I believe that minimum is 100Mb.

It sounds like the engineer wasn't able to obtain a connection (sync) at all, which is not surprising at 364m long.

Even with improvements in the internal wiring you may be out of range.

If you do manage to get a G.Fast connection near the bottom end of your estimates it is very likely that any small increase in downstream will be accompanied by a drop in upstream speed.
Your current 74/14 might end up around 100/7.
Is more Downstream worth almost halving upstream?

I'd throw a wild guess that you're just out of range.

 98 
 on: April 14, 2021, 04:40:34 PM 
Started by bogof - Last post by CarlT
I'm almost certain it'll be fine. Relax.

 99 
 on: April 14, 2021, 04:39:30 PM 
Started by craigv - Last post by CarlT
100% about backhaul and likely to Zen's own network. Have a look at technical details in your customer portal and see if you're 'On Plexus Network'.

 100 
 on: April 14, 2021, 04:22:41 PM 
Started by Jon21 - Last post by meritez
Last time I checked, Uno use both TTB and BTW for backhaul.

I cant answer any of the other questions

Pages: 1 ... 8 9 [10]
anything