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Computers & Hardware => Networking => Topic started by: chrissie on December 15, 2010, 05:07:15 PM

Title: Laptop connections...
Post by: chrissie on December 15, 2010, 05:07:15 PM
I think there will be more questions to come re the new laptop OH has bought me for my birthday, mind you, it's not even out of the box yet so I'm just preparing to find out.  Hopefully someone might just know the answers and explain it in "idiot speak" for me  :D

The router for main PC is upstairs.  I want to use the laptop downstairs but NOT wirelessly, I want to use it plugged in.  OH bought an ethernet cable....but as I've had some time to think about it, I have a feeling it won't work like that.... ??? :-\  Can I plug the cable straight into the extension phone socket downstairs with the laptop, or will it only work plugged into the router?  OR....will I HAVE to use it wirelessly?  :(

Thanks in advance for any help you brainy peeps can give me....no doubt I will have more questions later (please don't run for cover though  ;D)

Chrissie
Title: Re: Laptop connections...
Post by: geep on December 15, 2010, 05:18:04 PM
Hi,
The ethernet cable will have to plug into the router.
Not sure of your objection to wireless use - my wife uses her lappy wirelessly and is quite happy.
If running an ethernet cable from router to PC is not feasible, you could always use a powerline adapter to send the ethernet over the mains wiring - e.g. http://www.netgear.co.uk/wallplugged_ethernet_bridge_xe102.php (http://www.netgear.co.uk/wallplugged_ethernet_bridge_xe102.php)
Cheers,
Peter
Title: Re: Laptop connections...
Post by: silversurfer44 on December 15, 2010, 05:23:16 PM
Hello Chrissie. Your questions can be answered with
1)     No. You cannot use the phone sockets with ethernet cables.
2)     No. There is an alternative which is called Homeplug. Explanation further down
3)     No. For the above mentioned alternative you don't have to use it wirelessly.

Homeplugs are a system by where you buy a set of two plugs which go into your household mains socket and you plug your ethernet cables in to them. Of course you need to purchase the Homeplugs and another ethernet cable. It is much easier and more secure than using wireless, there is just the initial outlay.

Geep pressed the post button before I did.
Title: Re: Laptop connections...
Post by: BritBrat on December 15, 2010, 05:58:54 PM
If you get a good signal use the wireless.

But if you really want to use cable run it from ethernet port on laptop to one of the ports on router.

You can get sort of homeplugs on Ebay for about £30.
Example: COMTREND 9020 Powerline Adapter (http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=350422283225&ssPageName=STRK:MEWAX:IT)


Simples.

The only time you would connect laptop to phone line is if you used the internal modem on dialup using a phone cable and not ethernet.
Title: Re: Laptop connections...
Post by: chrissie on December 16, 2010, 10:18:39 AM
Hi Guys
Many thanks for your great help and knowledge, I really appreciate it.

@ Peter, the objection I have to wireless is having heard about other people being able to connect or tap into your line because of security issues and I really have no idea how to set it up for all that and to stop peeps getting into my accounts et al.  Shame really as I know it would be the easier option especially as the laptop won't be used as much as the main PC  :(

@ Colin, thanks for the info there, sounds as though I will have to look into this for the connection that way just to see what it entails and how to do it...why do I make it hard work  :D

@BB, thanks for the link and info, very kind of you to post the link.

I will have to see how it goes, may even sort out the wireless first as the Siemens router has that on it.....but will really have to know how to make it secure....scream!

Thanks again for your help guys...don't know what I'd do without you great peeps on here.

Chrissie
Title: Re: Laptop connections...
Post by: silversurfer44 on December 16, 2010, 10:44:44 AM
If you would prefer to use the wireless option, which would be easier and more convenient then it is quite simple to make the connection secure.
You will not need to learn much and I and other will be only too willing to guide you through the process. I realise you dont' need a load of geek speak so I am sure the guys will make as straight forward as possible.
One thing I would say at the outset is to not use any built in security devices. When you are ready give us the say so and I'm sure someone will take you by the hand and lead you through it. ;)

Will you please let us know what model of router you have. I know you mentioned Siemens, but what model is it.?
Title: Re: Laptop connections...
Post by: BritBrat on December 16, 2010, 11:15:51 AM
Security is not really an issue as far as laptop goes.

Most routers now force you to use security key and I also restrict access to the MAC of the devices.

Like Silver said when you are ready ask for how to do it, it is quite simple really :)
Title: Re: Laptop connections...
Post by: silversurfer44 on December 16, 2010, 11:23:07 AM
Sorry BritBrat but security is an issue, wep is next to useless an wpa is nearly as bad. I have five access points within easy reach and only three of those are using good encryption. That's why I suggest to not use the in built encryption. MACs are very easily spoofed as well, so they should not be relied on.
Title: Re: Laptop connections...
Post by: geep on December 16, 2010, 12:27:38 PM
@silversurfer44 - I'm curious - what's good encryption?
Quote
That's why I suggest to not use the in built encryption.
If you aren't using the router's inbuilt encryption, what encryption are you installing/using?

I use a Netgear WG602v2 access point, have enabled access control to a list of defined MAC addresses and use WPA-PSK encryption. Is this inbuilt encryption secure? If not, how to make it secure?
Cheers,
Peter
Title: Re: Laptop connections...
Post by: roseway on December 16, 2010, 12:51:03 PM
There's nothing wrong with using the router's encryption capability, so long as you use WPA or WPA2 with a good strong encryption key. For domestic purposes, WPA is entirely adequate - it can in principle be cracked (as can any other encryption system), but not quickly or easily. It really isn't something a domestic user need be bothered about.

@chrissie: I support what others have said about wireless being the most convenient with a laptop. You could use direct connection or homeplugs, but that would tie you to particular spots in the house for using the laptop, whereas with wireless you can use it anywhere within reach of the network. It really is straightforward, and we can certainly guide you through it. :)
Title: Re: Laptop connections...
Post by: silversurfer44 on December 16, 2010, 01:12:28 PM
Not wishing to go too deep into this as Chrissie wanted it simple and straight forward. However if one is using their wifi in a neighbourhood where there are a number of others using theirs (albeit a small number) anyone of them could well be interested in someone else's bank details etc. WEP is useless as it can be cracked in very little time at all as I demonstrated to a friendly neighbour of mine, with his consent I might add. I also cracked his wpa password in even less time as he used a dictionary type word made up of a book he read. I then got him to change it to wpa2 and replace some of the characters with things like '$%\' and there is no way can I crack the password. There are 4 other networks that appear for me to connect to whenever I want to connect to mine. 1 of them is using wep, that's his problem, one of them is wpa that's his problem also and the 2 remaining ones are using wpa2. I do not have the inclination to break into anybody else's network but that doesn't mean no-one else does. I get port scans on my networks all the time so there is someone trying to gain access.
To finish off WPA encryption is OK as long as a dictionary type word is not used for a password. Replace some of the letters with none alphabetical ones and the same for numbers then that is normally safe enough, but it is not watertight.

All the tools and know how are easily obtainable on the web. FOC at that.
Title: Re: Laptop connections...
Post by: BritBrat on December 16, 2010, 05:36:33 PM
Why I said laptop is not an issue is all the above is router related security. You could be vunerable even with only one desktop PC connected by wire if the wireless was on.

If that is weak then the whole system is weak.

No offence taken.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 16, 2010, 07:02:10 PM
Point taken BritBrat, however I was keeping the thread purposely simplistic for the benefit of Chrissie and anyone else for that matter who don't know or need to know the nuts and bolts of networking.

So Chrissie if you are still reading this thread would you be so kind as to let us know the model of you router please? The model of laptop is not that important just now.
Colin No.2
Title: Re: Laptop connections...
Post by: chrissie on December 17, 2010, 11:12:56 AM
Hi Guys,

Thanks for all this I really appreciate it.  I realise that wifi connection will be better for the convenience and to start with I think just because I will only be using the laptop some evenings so I will go with the wireless way to start with.  It is however, with all the talk of how people can crack the passwords/connection things giving me the heebejeebies..... ??? so I know I shall be very (very) wary....

The router is (I think from reading off the bottom label) Siemens Gigaset SE 572 WLAN dsl or is it the product name you require though?  Beginning to wish OH hadn't bought the lappy lol.....but I'm sure with the wonderful help you guys are giving, I will think it's the best thing since stone tablet and chisel  :D

Thank you Colin and all.

Chrissie
Title: Re: Laptop connections...
Post by: silversurfer44 on December 17, 2010, 11:34:01 AM
Hi Chrissie, don't worry we will soon have you up and running. Don't worry about all the discussion that has gone before as it is very easy for techies to go off at a tangent.
I have just got hold of the User Manual for a model that is similar to your router model so I should be able to guide through a lot of it, and if I am going wrong someone will surely tell us. Your OH has bought you a lovely prezzie, just be patient and you will be using it perfectly safely.  ;)
Title: Re: Laptop connections...
Post by: silversurfer44 on December 17, 2010, 11:57:03 AM
Just to get you started I would suggest, these are suggestions only, think of two different passwords, write them down if you want. When you have the passwords replace some of the characters with NONE alphabetical ones. I.E. if the password you think of is say mybestfriend, replace 'y' with '*' and the first 'e' with '%' and so-on don't forget the new password(s) that you have created, you can write them down as well just don't keep them in plain view or anywhere near the computer, router or laptop. I'm sure you are quite capable. :)
Title: Re: Laptop connections...
Post by: HPsauce on December 17, 2010, 12:01:37 PM
don't keep them in plain view or anywhere near the computer, router
Hmmm, I'd genuinely disagree with part of that. I think it's a good idea to put the security key on a label on the router as an aide-memoire. On the back or underside is appropriate.

The reality is that any malevolent person who gets physical access to your router (in itself unlikely) will have little difficulty finding out the password or causing problems in other ways.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 17, 2010, 12:13:36 PM
Yes HP I agree that the router can be reset if someone gains physical access and knows what they are doing. Maybe I was being a bit over cautious there. However for the encryption password which would be the second password I would say hide it away.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 17, 2010, 01:35:57 PM
Chrissie, I have had a look through the manual that I downloaded and honestly if the one I have is anything like the model you have then you should be able to follow the steps that you need quite easily. There is nothing in there to be afraid of and being the intelligent person I think you are you should have no problem.  :)
The router should already be set up as you have been using it, so the only thing you need to set up is the wireless security. One question and that is have you ever accessed the User Interface for the router? That is a fancy word for web pages. Will you please let me know before I go any further.
Title: Re: Laptop connections...
Post by: BritBrat on December 17, 2010, 01:58:32 PM
  Beginning to wish OH hadn't bought the lappy lol.....but I'm sure with the wonderful help you guys are giving, I will think it's the best thing since stone tablet and chisel  :D

Thank you Colin and all.

Chrissie

You won't regret it and will come to love it.

Don't be scared there are millions of people using wirless laptops but you don't here many horror stories, please don't be put off the idea and as with all things new there is a learning curve and a fear of the unknown.
Title: Re: Laptop connections...
Post by: chrissie on December 18, 2010, 07:45:25 AM
Hi again,

I'm really appreciating your patience here because I did seriously think of returning the unopened box with the lappy in because of not being able to do all this and because of the security issues but because of your help guys, I'm feeling a little more confident. 

@ Colin, no I haven't accessed the user interface for the router but I have a feeling I will soon have to  :D under your guidance of course lol.

As for passwords I will do as you said so thank you for that.  I write all our important passwords down in a tiny book (some in a manner that aren't easy for others to read straightforwardly but we know what they are) and secrete the book away somewhere so I will do that for this one....   At the moment I'm lucky enough to remember lots of other ones off by heart but have those written down elsewhere "just in case" lol.  Cor what we have to do to try and beat the scum out there  ;D

Thanks again y'all for your help and your patience with this computer dummy, just a shame that I can't do much more than switch the blessed thing on  ???

Chrissie
Title: Re: Laptop connections...
Post by: BritBrat on December 18, 2010, 08:06:35 AM
O.T.

When you do first switch it on make sure you read any messages and if it gives you the option to make backup discs do it even though you will have to wait a little longer to use the laptop.

Then store them somewhere save, in the laptop box that you just opened is a good place.

I also make a second copy but laptop may not let you do that and I keep that closer to hand.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 18, 2010, 09:43:02 AM
Sounds like a good idea Britbrat.
I am not up to date with the Windows operating system, but the information for setting up the wifi security is the same regardless of operating system. The only difference is when first entering the password into the laptop. I don't think that has changed much anyway.

@ Chrissie, we all have to start somewhere. We are not born with this knowledge, it is gained by wanting to know it. In some cases needing to know. I started over 40 years ago but I'm still learning, because I enjoy it. If I can help someone else along the way then I am more than happy to.

For the most part you will not need to start the laptop so there is no rush to do that, in fact there is no rush at all. Take your own time as I'm sure these posts will be here for a long time.

Before we can get into the nitty gritty one more question, do you have the user manual for the router?
Title: Re: Laptop connections...
Post by: BritBrat on December 18, 2010, 11:04:03 AM
^ he is right there.

I am self taught and learn new things every week.

I won't go into any details but it took me a year to know how to read an NFO file, seems silly now but I have met quite a few others who had the same issue. LOL

If you don't know what a NFO file is don't ask.
Title: Re: Laptop connections...
Post by: chrissie on December 18, 2010, 04:39:40 PM
Before we can get into the nitty gritty one more question, do you have the user manual for the router?



Hi Colin,

All I have if the Broadband easy set up guide which just tells you how to install the router with my ISP (Orange) so I don't know anymore than that sorry.

Just to ask, if we are able to make it to DD's for my pre birthday lunch tomorrow  :) she wants me to take the laptop and will switch it all on for me.  She thinks it should be ok to be able to use it on her wireless connection there (she has similar router to mine with same ISP), I hope she's right.  Then later I will follow the instructions from you guys on here to be able to use it at home.....will it be ok like that?

Thanks again for your help.

@ BB....I don't think I will ask what an NFO file is....but if you want to tell me you can  :lol:

Chrissie
Title: Re: Laptop connections...
Post by: roseway on December 18, 2010, 04:45:11 PM
That sounds like a good plan Chrissie.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 18, 2010, 04:53:29 PM
Well Chrissie if your friend has her wireless set up securely there shouldn't be any problem, in fact she would be able to show you how to log on to your router. If she hasn't got it set up securely, well you may not know, anyway it shouldn't matter for a short while  :fingers:
Was the router supplied by Orange, I ask that as they may have some branding in the firmware. I know you won't know what I'm babbling on about but some-one else may be able to tell us. Not that it matters, we will find out when we get into the nitty gritty.
Have a nice lunch and enjoy yourself.

I have an idea what an NFO file is, but I'll let Britbrat tell you.

I have just put two & two together and come up with Dear Daughter for DD. After reading your other post for today. ;D
Title: Re: Laptop connections...
Post by: HPsauce on December 18, 2010, 05:55:22 PM
Time was (a few years back) when ISP's shipped out wireless routers with pretty insecure default settings. :blush:

These days they've improved a lot, and whilst I haven't actually seen a new Orange one for a while I don't think I've seen a new router from any ISP inside the last year (maybe 2) that wasn't more than adequate "out of the box" for normal domestic security setup.

So, my advice would be RTFM which probably involves little more than plugging it in and turning it on.
And new Windows 7 laptops these days will look for active wireless networks during initial setup and allow you to connect immediately and securely.

It's not quite idiot-proof but it's definitely going in the right direction.  ;D
Title: Re: Laptop connections...
Post by: silversurfer44 on December 18, 2010, 06:13:20 PM
I agree with all you say there HP. However they are still sending out boxes with wireless enabled and no encryption set and the default login and password. It's no wonder that there are so many botnets about.
I had imagined Windows would be quite easy to set up for wifi as it was the last time I used XP, so I would have expected it to improve. I asked Chrissie if she had a manual to make things easier for her but alas one was not provided. I have had a look at a couple of manuals now and they are very similar so should be able to talk it through.

It's not just about the network being sniffed for a user details, although they would be nice thank you very much, but if some miscreant in the near neighbourhood can gain access to the router, well the world is their oyster so to speak. If a lot more new users were as security contentious then the net would be a little safer. As you say not watertight but a bit nearer.
Title: Re: Laptop connections...
Post by: roseway on December 18, 2010, 06:42:06 PM
Your comments are right, SS44, but if Chrissie's DD has an insecure wireless configuration, then it's already open to attack, and connecting Chrissie's new laptop won't change that.

@chrissie: if your new laptop connects to the wireless network without your having to configure it with a password and so on, then you should let them know that their wireless is insecure and needs to be secured properly. I don't want to frighten you, but as you have a wireless router which you haven't ever configured yourself, you may already have an insecure wireless setup yourself. So I recommend that you configure it without delay. I don't want to cause confusion by giving you any conflicting advice, so as SS44 is progressing this, I'll leave it to him to advise. :)
Title: Re: Laptop connections...
Post by: BritBrat on December 18, 2010, 06:49:29 PM
The last time I had an ISP router (O2) I never even opened the box and sent it back still sealed.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 18, 2010, 07:08:15 PM
@ Roseway, I couldn't agree more. But as I am unable to hold anybodies hand on this and I am not in a position to prevent it happening then I may be able to make the suggestions upon Chrissie's return. Indeed if her daughter is running with anything but a secure network then, with my best diplomatic hat on, I will point it out.

@ BritBrat, I also have an O2 router, however I used mine until just recently until whenever I made a change to the wireless settings the blasted thing would re-boot. Apart from that it worked fairly well. I have a Netgear DG834GT with Team firmware on board. With this one I cannot have the wifi enabled as it just locks up with Stuck Beacon. Fortunately I have a Belkin Wireless Access Point which I use. All with WPA2 I might add, and it's pretty solid.
Title: Re: Laptop connections...
Post by: BritBrat on December 18, 2010, 08:21:01 PM

@ BritBrat,I have a Netgear DG834GT with Team firmware on board. With this one I cannot have the wifi enabled as it just locks up with Stuck Beacon. Fortunately I have a Belkin Wireless Access Point which I use. All with WPA2 I might add, and it's pretty solid.

What do you mean "Stuck Beacon"?

I also have the 834GT and the DGteam firmware and I have no issues with it.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 18, 2010, 08:39:07 PM
As soon as I activate the wifi the whole thing slows to a crawl. I persevered once and went in with telnet had a look at dmesg and there was nothing but STUCK BEACON. So I disabled wifi, rebooted and it was fine. Can't find anything on the net about it so I work around it with the Belkin. It might be a corrupt firmware.
Title: Re: Laptop connections...
Post by: chrissie on December 19, 2010, 06:43:14 AM
Hi again,

@ Colin, the box was supplied by Orange and just came with the instructions how to connect to bband so I haven't configured it in any way and the box must be about 2 - 3 years old now I think  :o

As for DD's connection, her box was supplied by Orange too and again she just connected it but my GD has a friend who is techy and apparently he did a secure wireless connection there, has tested it to try and get in but didn't....so I'm hoping hers is secure now.

@ Eric, thanks for your help too again very much appreciated.  I have always wondered about the router here but thought as it's connected via ethernet that the wireless part wasn't being "used" but no doubt with my far from techy knowledge, I'm wrong  :o :(  I don't know how to configure it and as we've not had any problems (hope that's not courting disaster - ahem)...I wouldn't think I had to do anything to it.  Well, that is until OH bought the laptop!!  

The laptop has Win 7 which again I haven't used but DD says is ok as her PC has it...(must admit I still like using Win 98 which is still in use on my old computer but that is no longer internet accessible, I use it for WP and Home Publishing).

I will see what transpires IF we get to DD's today (snow and ice permitting)....and will certainly take on board what you say....that if the laptop can connect on her box without a password et al, then hers ISN'T secure.  Phew...warra malarky all this is but worth knowing of course for which I thank you guys so much.   :)

PS,  this is the lappy just for your interest
http://www.johnlewis.com/231050660/Product.aspx
Title: Re: Laptop connections...
Post by: BritBrat on December 19, 2010, 07:23:26 AM
Nice laptop and I like the HP make and have two here, one is wifes and other is mine but they are not used very much at the moment.

I did take mine with us when we went away recently and it was helpfull fnding places to visit and opening times.

Title: Re: Laptop connections...
Post by: chrissie on December 20, 2010, 11:50:45 AM
Hi again,

Just a quick catch up as someone is waiting on me to go out (if I can!).  DD got the laptop working yesterday on her wireless connection, they use the security code which is on the box itself to log into it and on the screen it says "secure connection" so I am assuming that is ok?  She didn't show me how to do it on mine to set the lappy up for wireless connection so would it be a case of searching for wireless network with my box switched on and putting the security code into the box that will come up and that's it?  Sorry to sound stoopid but I'm still not sure of it all but must admit it was great to use it for a while round at hers.

Thanks for your help, again it's really appreciated x

Chrissie
Title: Re: Laptop connections...
Post by: silversurfer44 on December 20, 2010, 12:03:58 PM
It doesn't sound too secure to me Chrissie. Have a nice day. Let's know when you have time and we can go through it more.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 11:11:46 AM
It doesn't sound too secure to me Chrissie. Have a nice day. Let's know when you have time and we can go through it more.

Hi Colin

Anytime you're able then I'm willing  ;D, want to get it connected now so I will be able to use it.  Will wait for you to hold my hand and take me through it, thank you. :)
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 11:56:31 AM
Oooh! let's hold hands then.  ;D

Another question now seeing as you connected at your Daughters. The password you entered from the box did it consist of alphabetical & numerical characters, or did it have a mix as I suggested?
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 12:36:29 PM
First connect laptop via the ethernet connection then you can make any router changes using the same computer.

I think it is also possible to test the wireless while still having the ethernet connected, but not 100% sure on that.

See what SS say's first.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 12:53:00 PM
First connect laptop via the ethernet connection then you can make any router changes using the same computer.

I think it is also possible to test the wireless while still having the ethernet connected, but not 100% sure on that.

See what SS say's first.

Hi BB....don't think I can do this (not sure though) because I haven't installed the BB disc that came with the router box which I had to on on the desktop PC....as I say, not sure though.

Hi Colin....I'm not sure what my DD did re the connection code except that she has written down for me a 6 digit number which is made up of 2 letters and 4 numbers which is on the bottom of her box so that I can use her connection when I go there....

...HOWEVER...looking on the bottom of my box the product number has a total of 6 made up of 2 letters and 4 numbers   ???  Underneath that number there is the security code which has 12 digits...made up of 11 number and 1 letter.  I know I know nowt but surely the last one would be the password you would use to log onto the wireless connection on mine?  :-\

Awaiting your help when you can find the time....hope you don't charge by the length of the post  :lol:

Thanks xx
Title: Re: Laptop connections...
Post by: UncleUB on December 21, 2010, 01:19:35 PM
You don't need a disc Chrissie......connect via the ethernet and  windows should automatically install the router


I seem to think you mentioned you are using an Orange Livebox ?

Have a look here(scroll down and click on the Orange livebox router)

http://www.kitz.co.uk/adsl/frogstats.php

Once you are up and running there will be an option to connect wirelessly
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 02:05:31 PM
Hi Chrissie, there's no charge. Not often you get owt for nowt.
I had a read of UncleUB's post and it's not quite what you are looking for, however it did point me to the correct manual to download.

The next post will be quite a long one so be warned. All the operations should be done from you PC which I assume is connected to your router otherwise you wouldn't be on the internet at all. So I'll wait for your ready to go and then I'll write the lot in one go. You won't need the laptop until we have setup the router.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 02:18:32 PM
Hi Chrissie, there's no charge. Not often you get owt for nowt.
I had a read of UncleUB's post and it's not quite what you are looking for, however it did point me to the correct manual to download.

The next post will be quite a long one so be warned. All the operations should be done from you PC which I assume is connected to your router otherwise you wouldn't be on the internet at all. So I'll wait for your ready to go and then I'll write the lot in one go. You won't need the laptop until we have setup the router.

Ok then Colin thank you.  I hope I won't ugger the box up doing any configs to it....can't get it fixed if I do lol....see how much self confidence I have  :D

@ Uncy, thanks for your help Phil, all greatly welcomed and gives me more knowledge about these things too xx

Just had a look at the link but it's not my box on there.....this is a pic of my box
http://is02.thegumtree.com/image/big/29062790.jpg
Siemens Gigaset SE 572 WLAN dsl
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 02:39:18 PM
Why do they have to make so many different boxes?  ;D
I won't ask you to do anything to mess up the box I promise.
Open your favourite browser and type in the address bar http://192.168.2.1 and [enter] PLEASE NOTE there is no 'www'
When the opening page is shown let me know if resembles the one shown in the attachment.

Please close the browser/tab after viewing the page

[attachment deleted by admin]
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 03:02:43 PM
 :(  It says Server cannot be found  The webpage cannot be found  :(
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 03:08:15 PM

Hi BB....don't think I can do this (not sure though) because I haven't installed the BB disc that came with the router box which I had to on on the desktop PC....as I say, not sure though.


You don't need a disc as others have said but I would go further than that as I think it causes more problems than it solves so never ever use one again.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 03:09:59 PM
I agree with BritBrat re the disc.

Did you type the address in as shown in the attachment? I'm not saying you didn't but that seems to be standard on all Seimens.
Would you please try again. If it doesn't work type it in without the http:// just use the numbers and dots.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 03:16:32 PM
I agree with BritBrat re the disc.

Did you type the address in as shown in the attachment? I'm not saying you didn't but that seems to be standard on all Seimens.
Would you please try again. If it doesn't work type it in without the http:// just use the numbers and dots.

Hi, have typed in again as given, also without the http and it comes up the same in IE and if I Google it it comes up with a load of sites but clicked on a few - no pics or same page as you have.....sob
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 03:19:25 PM
Is the laptop connected to the router via ethernet?

If not go to a box that is.

This may seem a bit complicated but it is not just follow the instructions:

Sorry I am using XP so may have to come back with slightly different instructions for Windows7.

From start menu button select run from the right hand menu.
A popup box will appear then type in that box "cmd" without the two "" and press OK
Another box come up and now type "ipconfig /all" again without the "" and press enter key.

Tell us what numbers you see begining with 192.168. we are after the one named "Default Gateway"

Just firing up my windows 7 machine but from memory is you type "cmd" in the search box it should come up to click.

I was nearly right, click the windows icon bottom left and type "cmd" then follow as above.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 03:21:23 PM
Don't worry were not done yet. Don't try and look for it on the internet you are working locally only. You can disregard what Google says that's a problem with browsers.

OK try entering http://192.168.1.1 and see if that works.

If BritBrats idea is too complicated. It is right though.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 03:25:40 PM
Is the laptop connected to the router via ethernet?

If not go to a box that is.

This may seem a bit complicated but it is not just follow the instructions:

Sorry I am using XP so may have to come back with slightly different instructions for Windows7.

From start menu button sect run from the right hand menu.
A popup box will appear then type in that box "cmd" without the two "" and press OK
Anothet box come up and now type "ipconfig /all" again without the "" and press enter key.

Tell us what numbers you see beging with 192.168. we are after the one named "Default Gateway"

I'm on the desktop not got the laptop on yet...the desktop is windows XP

Just read Colins reply, I've clicked on that link you have given me and it's taken me to the 1.1 address straight away and asking for password which I think I know...got in now and clicking on SECURITY this is the message*

* have taken the info off atm
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 03:29:08 PM
Weldone chrissie, my instructions were to find the right numbers so you can ignore all that now.

That message you got is what we need to know or change.

I will let SS continue as to many instructions may confuse you and I am sure he is better aat it than me.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 03:30:23 PM
Well at least we got there, I forgot it comes up as link in the post.
The page that gave you the information, did it look anything like the one in the attachment I have posted?

[attachment deleted by admin]
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 03:32:05 PM
Well at least we got there, I forgot it comes up as link in the post.
The page that gave you the information, did it look anything like the one in the attachment I have posted?

No it didn't have the pic on it Colin but tells you to click on the menu to see what you want re the connections et al
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 03:35:28 PM
That's ok I think we are heading in the right direction. You will be a techie before long.
OK is there a menu item that takes you to a page that looks something like the one I have post this time?

[attachment deleted by admin]
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 03:45:02 PM
No it isn't exactly the same under wireless network mine looks like it could be old version of that page but it does have SSID stuff on it transmission mode, channel, SSID broadcast (on or off) it's on atm
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 03:48:05 PM
That's fine, now is there a tab or menu item on that page that says advanced settings?
Some thing like the one below.

[attachment deleted by admin]
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 03:50:01 PM
No tabs on mine on any of the pages but that page is on the menu and I have got it up now
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 03:52:44 PM
Great, I'm working in the dark now. Is there a selection or dropdown menu to select what type of encryption you want or does one say disabled?
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 03:58:15 PM
Great, I'm working in the dark now. Is there a selection or dropdown menu to select what type of encryption you want or does one say disabled?

right...under the encryption and authentication page there is a box for security which has a drop down menu and the WPA2 thingy is automatically in there and underneath there is a box for pre-shared key.....
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 03:58:36 PM
I found a slide show in French it may help or not.

www.cc-parthenay.fr (http://www.cc-parthenay.fr/parthenay/creparth/BILLYBa/livebox/config.htm)


And a site with an English manual if I have the right router!!!:
csmwebdesign.pagesperso-orange.fr (http://csmwebdesign.pagesperso-orange.fr/index.html)
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 04:01:39 PM
That's good BritBrat but we are nearly there.

All you need to do now is very carefully enter your password in that box, that's the password I suggested to make right at the start, you did do that didn't you.? Press save settings or OK or whatever it says and you are cooking on gas.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 04:06:39 PM
Colin there is no actual word saying PASSWORD but the box underneath the security (wpa) is signed   pre-shared key....the info in that box is the number that's the security number under the box.  I can see that you can highlight and delete that number, would I do that and put my own password there then? ???
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 04:11:31 PM
Yes that's the place to put it. You then need to save it somehow with a save settings button or an OK button. You're doing great.
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 04:15:20 PM
Make sure you remember the password and type it correctly.

What I do is type it into a plain text (notepad) document and save it then copy and paste it into router and save.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 04:19:25 PM
Thanks guys....but first off (sorry) this is the help bit on that page and reading further down it....it's talking about radius server IP address etc and I don't know any of this...anyway this is the start of the help for this....

Encryption and authorisation methods

WPA2-PSK(AES) or WPA-PSK: These encryption methods encrypt the transmitted data on the basis of a string that the user enters (called pre-shared key) by using complex encryption procedures. This offers the best possible security for your wireless network.


Mine is WPA2-PSK/WPA-PSK (the PSK meaning preshared key....

Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 04:25:15 PM
All SS is trying to get you to do is change the PSK to something more secure in router.

Then you will use that same key to access the internet through wireless using the laptop.

At the moment your key is what it written on the bottom of the router and that can be hacked and that is why he is getting you to change it.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 04:26:16 PM
Forget about any of the other types of encryption. If you have wpa2-psk showing and your password in (the one you made) then you are ok to close the web pages, providing you have saved the settings on the webpage.

You will find out when you try to connect with your laptop. It will be the same as for connecting at your daughters except you will have to enter your password.
Let me know of any problems.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 04:26:46 PM
All SS is trying to get you to do is change the PSK to something more secure in router.

Then you will use that same key to access the internet through wireless using the laptop.

Hi BB I can see that yes, it's just that the poor guy is dealing with a born again coward when it comes to doing techy things on my computer lol  :D
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 04:29:09 PM
Forget about any of the other types of encryption. If you have wpa2-psk showing and your password in (the one you made) then you are ok to close the web pages, providing you have saved the settings on the webpage.

You will find out when you try to connect with your laptop. It will be the same as for connecting at your daughters except you will have to enter your password.
Let me know of any problems.

Ok Colin thanks, it keeps logging me out whilst not in use so will log back in...will put my new password and have noted it down into the preshared box and click ok....here's hoping I don't get dissed off the net  :o :)
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 04:29:26 PM
chr1$$1e would be a good key :)  sorry just messing about.

The password you are changing should have no effect on your current connection and only wireless side that you have no devices connected at the moment.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 04:37:05 PM
I've changed the preshared key password, it logged me off tinternet and obviously connected again......but in the password box where I put mine it actually shows the passwork (like it did with the original one) it's not starred out like most passwords are....so if someone "broke into the box" would see the password in the router info  :o
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 04:43:21 PM
I would not worry about that right now.

I guess SS is now going to ask you to start up the laptop.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 04:46:17 PM
Chrissie, you will only get logged out of the web interface for the router when you are idle (not doing anything) on the computer, you won't get kicked off the web. When you have done that you should be all fixed up. So try and connect with your laptop, when it asks for a password on the laptop put the same password in, if you can't logon with the new password try the one on the box. If that one works then the new one has not been saved into the router. You may need to start again. At least you have been through the procedure and all these post will still be here. Good Luck and let us know how you get on. I have dealt with a lot of newbie technophobes before but never on a forum before, so I hope it all works out.

@BritBrat not sure about the password as it could be guessed. Now change the second $ to % and the second 1 to * then it's way more difficult to guess.

There should be in one of the security pages the option to hide the password. I'll have a look through these manuals that I have downloaded.

Your all typing too fast for me.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 04:47:36 PM
Hang on guys.....

With the changed shared key thingy it's still coming up your network is not protected....I think I should have changed the password in the SYSTEM PASSWORD, if I go there it's asking for current password then to put in new password and confirm password....should I do that now with the new one I have put in?  It's just putting the new one in as I have it's still coming up with your network is at risk.... :(
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 04:49:57 PM
Do not change any other password.

Just try laptop now as SS said with new and old key if new fails.

What was the system password?

admin - admin?
admin - password?
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 04:52:35 PM
Yes that's right BritBrat, we will change the system password later when everything is working right.
Try the laptop Chrissie and see what happens.  :fingers:
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 05:15:49 PM
Hi guys, it's connected.....and I have more passwords from the lappy  :D thank gawd for pen and paper ha ha.

So I need to change the wotsit now, system password do I?  Thank so much for all this help it's really, really appreciated, can't tell you how much.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 05:25:42 PM
Hey That's great news. Yes you can change the password for the admin of the router. I'm not sure what the page will look like as the two manuals I have are quite different. At a guess I would think yours is a slightly older model so you maybe looking for a Management type page. Like the one below.

The reason I didn't tell you to do this earlier is because if you needed to gain access and you couldn't then you would have had to set the router back to factory defaults and that wipes out any settings you put in. As far as the passwords showing it looks like there is nothing can be done except put a strong password for admin access.

[attachment deleted by admin]
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 05:31:16 PM
Don't use the same password and make sure you don't forget it.

What ever you do do not drop laptop in the bath while surfing and having a soak :) and don't have it connected to the mains. LOL

Now you can have it in kitchen with menu of what you are cooking up on the screen, even videos of how to cook it. freedom comes with a laptop.
Title: Re: Laptop connections...
Post by: chrissie on December 21, 2010, 05:37:41 PM
Thank you Colin, I will put the new password in and see how it goes...thank you SO much for holding my hand through this, without you and BB and others who contributed I wouldn't have managed it that's for sure.

xx

EDIT....thanks BB I will try not to....esp with the main connected....FRYING TONITE!!  :) :o
Title: Re: Laptop connections...
Post by: BritBrat on December 21, 2010, 05:41:10 PM
Weldone Colin good job, it is not that easy guiding people on a forum.

Just as hard on a phone I have found.

Last time I helped someone I remoted into their computer did in 5 mins what would have taken an hour on the phone.
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 05:45:10 PM
Chrissie, it's been a pleasure and not too painful at that. You are a quick learner. You can quite confidently tell your daughter that your wireless network is secure. As secure as it can be until some bright spark tells us otherwise.

Thanks BritBrat for your input, not forgetting UncleUB.

I had thought about doing asking to do it remotely but I have found it's the old adage of give a man a fish and you feed him for a day, teach him how to fish and you feed him for the rest of his life. No disrespect there Chrissie it might just as well been a woman. ;)

Enjoy Chrissie.
Title: Re: Laptop connections...
Post by: UncleUB on December 21, 2010, 06:15:34 PM
Nice one guys...... :thumbs:


SS44 and BritBrat have done a sterling job..


Happy surfing Chrissie  :flower:
Title: Re: Laptop connections...
Post by: roseway on December 21, 2010, 06:39:10 PM
Well done everyone. :)
Title: Re: Laptop connections...
Post by: tuftedduck on December 21, 2010, 07:00:03 PM
Well done one and all... :clap2:
Title: Re: Laptop connections...
Post by: silversurfer44 on December 21, 2010, 07:13:23 PM
 :blush: