Kitz Forum

Computer Software => Windows 7 => Topic started by: renluop on December 13, 2010, 02:29:56 PM

Title: System Restore troubles
Post by: renluop on December 13, 2010, 02:29:56 PM

64 bit Home Premium

I made three attempts to restore system to an earlier date, two in normal mode and one in safe mode. None completed successfully. Could I have done something wrong with the safe mode method?

I then turned of the computer but when I rebooted normally the screen was different. Here is part of Kitz for illustration, so can anyone tell me what to do both to get a normal screen and successful sys rec? I feel confused as I've managed the latter before.

[attachment deleted by admin]

Title: Re: System Restore troubles
Post by: renluop on December 13, 2010, 07:25:46 PM

made another attempt, no luck and also BSOD which was too quick to get codes.


Eeeeelp! :'(

Title: Re: System Restore troubles
Post by: scottiesmum on December 14, 2010, 10:29:10 AM

Have you disabled your anti virus before trying a system restore ?  This can cause interference I think.   :)

Title: Re: System Restore troubles
Post by: tuftedduck on December 16, 2010, 09:52:11 AM

Can you get into safe mode, and then try the "last known good configuration" option ?

Do you have an installation disc or a boot disc ?

Title: Re: System Restore troubles
Post by: renluop on December 16, 2010, 06:27:36 PM

Sorry about not coming back! :-[

In the end found it was either the FW or AV that caused the problem.

Thanks.

Title: Re: System Restore troubles
Post by: tuftedduck on December 16, 2010, 06:30:22 PM

Aha........so you have resolved the problem.........good news and thanks to scottiesmum for the correct solution.. :clap2:

Thanks for letting us know.  :)