Kitz Forum

Broadband Related => Known Network Issues + MSO's => Topic started by: redknight on December 11, 2010, 07:31:17 PM

Title: Eclipse Service Outage
Post by: redknight on December 11, 2010, 07:31:17 PM
Major service outage from eclipse today :no: , temp fix i think since its the weekend on there status page, it says it'll be back up fully up and running monday. I'm browing the internet fine, did a speed test full speed i'm getting, but i use a lot of FTP access and i'm down to around 50kb/s i should be at my full speed at 640kb/s. so i think there killing every other access to keep there service working. See what happens monday if the speeds not back up before then.
Title: Re: Eclipse Service Outage
Post by: AndyAtEclipse on December 14, 2010, 03:08:49 PM
Hi redknight,

Sorry to hear you've been affected by the outage. Are you still having a  problem with FTP speeds?

If so, please feel free to message me your account details (Could you also please include the port number you're using as well?) and I'll look into this for you.

Andy