Kitz Forum
Broadband Related => ADSL Issues => Topic started by: dpd on September 13, 2010, 08:56:31 PM
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hi and thankyou firstly for taking the time for reading this and also for any help you may or may not be able to offer.
i think im right in saying that these forums are not the ideal place to talk about online gaming but for me all the other options available to me have come up with nothing. i have tried calling and emailing xbox support, posting on the EA sports website forums, also i have had a small amount of dialogue with david rutter who is the online producer for EA sports' FIFA franchise. in the last 12 months or so i have now had 3 different isp's and the problem has persisted with them all. the first 2 were o2 and fast but in a final attempt to 'fix' the problem i crossed over to virgins cable services on there 10mb package but again the same problem exists. i live 100 yards away from virgin head office in pennywell, sunderland so popped in there to ask if they could offer any help but they have assured me that my line is sound which on the face of it, i think it looks very decent also.
i would like to give you the details of the problem im having. it started about 18 months ago when for some reason my enjoyable online experience of FIFA changed dramatically for the worse when my gaming became very sluggish. it sort of feels like lag in the sense that everything i command my controller to do, it takes maybe a half second to actually respond. however not lag as we know it as the game ran smooth as you would like but everything just took more time than it used to. i dont want to bore you non-gamers with the details but when playing FIFA my players:
1/ were slower than my opponents despite the attributes clearly showing they should be quicker.
2/ were very weak unable to withstand any pressure or slightest tackle.
3/ felt unresponsive and sluggish almost like they were running in knee deep mud.
but in general my game looked as if it was playing not in sync with my opponents game but ever so slightly behind so i was basically trying to respond to something that had already happened and i think thats why it feels like lag.
i have tried 3 different routers as i thought this could be the problem. i have tried a speedtouch 580 and the netgear dg834gt neither of which showed any change. i am now currently using a dlink which was supplied by virgin and generally have had no issues with the connection i have had since day 1. im no whizz but far from it and the extent of my knowledge is that i know how to use the various speedtesters out there and also how to do ping tests and traceroutes (although i dont know what the results mean) but do these show all the nessacery details which are important to a good connection. i suppose i just want to gain advice from someone to make sure my line is as good as it should be, and if possible any advice on what the problem could be. i mentioned earlier about the various options i had taken to try and resolve this issue but everyone keeps telling me its contention, or traffic shaping, or latency etc. i have this problem 24 hours a day and 7 days a week. even during peak hours my stats look the same and basically stay the same no matter what time it is day or night. i have no computers running at the same time and i have tried connecting my xbox staright to the modem. i have tried ressetting my router/modem and my xbox. i also tried putting my xbox in the dmz in case it was a port issue but no change was apparent. here is the very latest tests ive done just now
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww.speedtest.net%2Fresult%2F951957450.png&hash=b2268c52cc4d4c4748172cb542067790a46933fc) (http://www.speedtest.net)
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww.pingtest.net%2Fresult%2F24038505.png&hash=1b0dd72a3d77f1686a7d33225359243515f67bce) (http://www.pingtest.net)
having spoke to probably hundreds of other gamers on the EA forums, there are lots more suffering the same problem as me but also i have to say that are are just as many who do not. when i spoke to david rutter (online producer) i learned that this game is actually peer to peer and not run on servers but only at the end of every game our consoles send the results to a stat server. with this in mind it got me thinking if its peer to peer then it has to be a problem somewhere in my connection. but all the tests i carry out dont highlight any problems.
strangley this problem only affects FIFA and i play many other games. i dont know whether this is possibily a clue to the problem but i did play another EA sports title called battlefield bad company 2 but i had the exact same problem on that so i sold it and bought call of duty MW2 instead. again it just felt slow and unresponsive and the same sort of strange lag.
so this really is my last port of call and my final hope ( so no pressure guys ) and just whenever i have tried to get help here in the past you guyshave always been brilliant and tried to help so i thought i would give it a shot. can anyone assist me in trying to get to the bottom of this and trace exactly what the fault is and where it is? im at the stage now where i will try anything.
again, thanks for any help anyone can offer.
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I'm not a games player, so I don't have any specific knowledge to bring to the problem, but the thing which raises rather loud bells in my mind is that FIFA uses P2P. A lot of ISPs will throttle P2P traffic in various ways, and the big ones (like Virgin) tend to make most use of this type of traffic management. I suspect that your best option would be to move to an ISP which doesn't use any form of traffic management, such as Zen. But this is something of a guess on my part, and maybe others will have better ideas.
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hi and thanks for your response. im also aware of a traffic management policy on virgins behalf but this kind of throttling, for want of a better word, am i right in saying it would be reflected in my connection stats either via bandwidth or ping/latency?
i used to be with fast broadband and have to say they were top notch with no traffic shaping at all and these problems persisted with them also, despite having good connection. mind i have to say the connection i had with fast broadband wasnt as good as im getting now. the ping times were roughly twice as high as i get now and i could only get around 6mb download.
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If it's P2P traffic management, then it won't affect your connection stats, normal download speeds or (probably) latency. You could check it out by downloading something which uses Bittorrent, and see if the speeds are capped. You would need to choose a popular torrent for this check, so there are plenty of peers available.
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Hi,
There's a tester from the Max Planck Institute in Germany which claims to tell if your P2P is being throttled.
Maybe it's worth a try - http://broadband.mpi-sws.org/transparency/bttest.php (http://broadband.mpi-sws.org/transparency/bttest.php)
It takes several minutes to run. I just tried it and got the report that I expected saying my connection is not throttled.
Cheers,
Peter
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That's a nice find Peter - thanks.
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hi and thankyou for the replies.
i have just downloaded a music album which was 50mb or so in size. it downloaded in around 1m 40 secs and the download speed was 600kb - 800kb. i took a screenie aswell here >>>
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sorry about previous post. must have pressed post instead of preview, sorry.
anyway here is that screenie >>>
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi861.photobucket.com%2Falbums%2Fab172%2Fdpd782004%2Fpeertopeerscreenshot-2.jpg&hash=4c5c285f2f63183c077edaec2174723785a84e7b)
and also ive just seen the other post to test if im being 'throttled' so i took a screenie of that aswell>>>
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi861.photobucket.com%2Falbums%2Fab172%2Fdpd782004%2Fglasnostscreenshot-2.jpg&hash=fd1117a5022629678d5dcd1a6cf9f7682fa96775)
something i find starnge is that i only have problems playing EA titles and also my friend who is also in sunderland, he is also on virgin broadband on the same 10mb package and when we play eachother the connection is terrible. you would think we were on the other side of the world. do you guys think that if i performed a traceroute to his ip it may show up anything which may cause lag/latency?
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Hmm.
Glasnost seems to show no rate limiting. Hope the report about "data is too noisy" isn't relevant to the problem!
This tool might show something useful:http://netalyzr.icsi.berkeley.edu/ (http://netalyzr.icsi.berkeley.edu/)
I'm no expert on interpreting traceroute results. Did you try it? Maybe somebody else can interpret any results you get.
Cheers,
Peter
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hi again. i ran that test and i have the results but dont know how to post them here for you to see ???
hope that works.........
also i will do a traceroute when my friend gets home. that may be tonight but if not i will do it tomorrow as i have no work ;D think my friend is out drinking beer with women somewhere !!!
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Hi,
I took the liberty of putting your results here: http://pgg999.co.uk/dpd/ (http://pgg999.co.uk/dpd/) after I removed your IP address
from the top of the results. (Will delete the data sometime in the future). Suggest you now remove your link to n3.netalyzr.icsi.berkely.edu
The test results suggest a problem with network buffering - see the section "Network Buffer Measurements".
Click on the ? for futher details @ http://n3.netalyzr.icsi.berkeley.edu/info_buffer.html (http://n3.netalyzr.icsi.berkeley.edu/info_buffer.html) & http://www.newscientist.com/article/dn18953-understanding-your-netalyzr-results.html?full=true#bufferl (http://www.newscientist.com/article/dn18953-understanding-your-netalyzr-results.html?full=true#bufferl)
I don't know what to suggest, however. Maybe others can suggest some parameters in PC or router
to change which could improve things.
Added - for info - ICSI Netalyzr gives my Network buffer measurements as Uplink 720 ms, yours is 740 ms.
Cheers,
Peter
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just like to thankyou for the help and advice ive recieved so far, i really appreciate it.
i tried to perform a traceroute to another friend of mine who is with AOL and lives 2 miles from me in sunderland (he also has the problem. we all think its because we live in the north east ha ha). anyway it wouldnt let me, i thought it may be as he isnt pingable and he didnt want to change his router settings as he has even less knowlege than myself. so i tried doing it using a free program called ping plotter which actually worked and here is what it came back with:
Target Name: host-xx-xx-xxx-xx.as43234.net
IP: 92.11.182.30
Date/Time: 15/09/2010 00:30:13
1 34 ms 8 ms 6 ms [10.157.212.1]
2 33 ms 7 ms 17 ms midd-cam-1a-v123.network.virginmedia.net [213.106.238.117]
3 13 ms 7 ms 10 ms midd-core-1a-ae1-0.network.virginmedia.net [195.182.176.97]
4 8 ms 8 ms 20 ms leed-bb-1a-as7-0.network.virginmedia.net [213.105.75.45]
5 23 ms 13 ms 30 ms nrth-bb-1b-as2-0.network.virginmedia.net [62.253.185.101]
6 15 ms 13 ms 17 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 13 ms 42 ms 24 ms host-78-144-3-65.as13285.net [78.144.3.65]
8 17 ms 15 ms 23 ms host-78-144-0-173.as13285.net [78.144.0.173]
9 25 ms 25 ms 28 ms xe-10-0-0-bragg001.loh.as43234.net [78.144.2.128]
10 16 ms 17 ms 17 ms [92.31.252.37]
11 * * * [-]
the last hop said destination unreachable. the 3 columns are 3 different traces. it basically keeps doing it every 10 seconds or so and allows you to chart all the times to see if there is a problem with a particular hop. unfortunately i wouldnt know a problem in it if it slapped me across the face.
i must also say i found your last post very interesting and it actually sounded very much like the problem i encounter, espacially when it mentioned that the activity would feel slow when being asked to perform it. anyway im off to bed now but again thanks for the time you have spent on this.
regards dpd
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My first thought was the same as Roseway but I am no gamer either.
Do you have access to a 3G dongle and do a test using that then you may be able to rule out computer and software.
Virgin Media Traffic management policy (http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1002&PARTITION_ID=1&TIMEZONE_OFFSET=&USERTYPE=&VM_CUSTOMER_TYPE=Cable&CMD=VIEW_ARTICLE&ARTICLE_ID=2781)
Traffic Management Trial
We are currently undertaking Traffic Management trials in the following areas. To find out more about changes to the policy where you live, click on one of the areas below:
Live in these areas?
•Preston
•Acton
•Aldershot
•Wigan
•Blackpool
i live 100 yards away from virgin head office in pennywell, sunderland
Sunderland is not on the list.
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Could it be your firewall causing the lag?
Try dissabling it for 30 mins and play a game.
Is this what you get:
http://www.youtube.com/watch?v=098g_3j7pSo
SOURCE (http://forums.electronicarts.co.uk/battlefield-bad-company-2-ng/1131612-console-lag.html)
Looks like you have already read that post dpd782004.
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hi. yes i also posted on that forum. as you can see there are lots of people with this issue and are basically at a dead end with no real help from anyone. funny thing is when i have phoned EA support they told me to try resetting my xbox and router. :wall: that vid on you tube is not quite what i get. mine is just always lag in the commands i ask for, but the game itself runs smooth.
i dont think its the firewall as i have tried playing games whilst in dmz and also tried plugging xbox straight into modem but no change.
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I came to the conclusion it was a EA sports issue.
Do you have to set any ports in router to play the game are those ports being loged?
If so try turning it off.
Sorry, stab in the dark.
And another:
Faulty power supply to Xbox?
It seems strange some are OK and others not. I would be looking for a comon factor, device age and model/Ser numbers, routers being used (I know you have tried a few) in other words think outside the box. Maybe even EA product date.
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hi again.
last year there was a thread created on the EA forums and its a hell of a read, 141 pages in fact, and everyone who had the problem would regularly post in there and we tried to find some common ground and link the problem. we failed. we thought it may have been an isp issue but we were all on different isp's, then routers, locations, broadband packages, xbox accounts, game discs, consoles etc and honestly we exhausted every possibilty with apparent link or common ground. i suppose if this were an issue with the game or the EA servers we would all have the problem but the fact that some have no problem with it at all sort of points the finger at our individual connections.
so thats how i ended up here as i have nothing else to try really. hopefully someone can spot a problem with the stats on the previous page or point me in the direction of the nearest bridge. :no:
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Hi dpd,
I'm another non-gamer but sometimes, as BritBat says, "outside the box" does work.
Reading through the thread it seems the only item/component/service you haven't changed is the Xbox and/or the controller, I may have missed it but am I right ?
Also have you tried disconnecting every device including telephony from your system except the Xbox ?
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hi oranged and thanks for your input. i have tried a different xbox but not by choice. i had a faulty drive on my premium console but couldnt afford a new premium console so just bought an arcade and transfered the HDD. this was about 4 months ago. something i tried was taking my console to my partners house and the same thing happened there aswell. last year i tried a new ethernet cable aswell but again no change, lag.
i think it is something to do with connection rather than equpiment. gaming used to be perfect but it felt like someone flicked a switch and thats it. wasnt a gradual thing but one day was fine, next day laggy.
i wonder if anyone knows about the network buffer measurements as mentioned on the previous page?
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something i tried was taking my console to my partners house and the same thing happened there as well.
Am I misunderstanding what you said ?
Does this not indicate that the console displays the same problem on a different connection ?
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hi oranged and thanks for your input. i have tried a different xbox but not by choice. i had a faulty drive on my premium console but couldnt afford a new premium console so just bought an arcade and transfered the HDD.
Cough, I better not say any more :-)
But you could guess but it is maybe to late now.
Was it not in warenty? My Son took one back because of faulty drives as did 1000's of others but that was a few years ago now.
http://en.wikipedia.org/wiki/Xbox_360_technical_problems
Could the Xbox have got an update and that cuased the issue?
http://en.wikipedia.org/wiki/Xbox_360_System_Software#Versions
Sorry O.T.
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something i tried was taking my console to my partners house and the same thing happened there as well.
Am I misunderstanding what you said ?
Does this not indicate that the console displays the same problem on a different connection ?
that xbox in question broke a while back. it was out of warranty so i bought a brand new one and just binned the old xbox. the one i currently have is only a few month old. i have tried it on 2 connections. 1 was on fast broadband which was a very good connection. the current connection is virgin.
in this report of a netalyzer >>> http://pgg999.co.uk/dpd/ <<< which is from the previous page it states that my network buffer measurement is 740ms and having looked up more info on this apparently the ideal measurement is 500ms. do you guys think this couldbe a problem?
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in the last 12 months or so i have now had 3 different isp's and the problem has persisted with them all. the first 2 were o2 and fast but in a final attempt to 'fix' the problem i crossed over to virgins cable services on there 10mb package but again the same problem exists.
i have tried 3 different routers as i thought this could be the problem. i have tried a speedtouch 580 and the netgear dg834gt neither of which showed any change. i am now currently using a dlink which was supplied by virgin and generally have had no issues with the connection i have had since day 1.
my network buffer measurement is 740ms and having looked up more info on this apparently the ideal measurement is 500ms.
Surely the other 2 ISPs could not have the same network settings to cause the same problem especially as 2 were ADSL ?
You have tried 2 ADSL and 1 cable connection using 3 different routers so this indicates to me that either the console or it's components or their settings or the game software is the root cause.
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^
Thats is what I think but how can you narrow it down to what is causing it.
Only way I can think is get an Xbox and game from someone who does not have the issue and try it on his connection, then if the test Xbox is OK it proves it is the Xbox or the game of the OP.
Then take OP game and put it into the test Xbox and if that is OK it must be the Xbox, if not try OP Xbox and friends game.
Are the controlers wireless?
I can't remember but if they are could it be the wirless signal being slow.
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hi yes thats basically the story:
1st ISP was O2 ACCESS broadband. i used a speedtouch 580. thinking this was the problem i changed.
2nd ISP was fast broadband using a netgear dg834gt. no real improvment on the gaming side but no traffic shaping.
3RD isp is virgin. i thought maybe changing to cable services i would sort it at last. currently using a dlink DIR-615.
this is the second console i have tried and same problem exists. every one of my friends all have this aswell.
the thing that frustrates me more than anything is that i have gone backwards and forwards for months now and im no further forward to finding out why this problem exists, and not just for me. thinking about what oranged said in the previous post surely its not my connection. all 3 ISP's all having the same trouble and are unaware of it? just doesnt sound right does it.
ok guys, long shot here. lets just say its not my connection or my equipment. lets say it has something to do with the EA servers as its the only servers i have trouble with. i play many games like Call of Duty, Forza, Halo and have no problem or any lag to speak of at all but as soon as i play an EA title its always the same lag. FIFA & battlefield are both EA titles and i actually sold battlefield because of this problem. would it be possible to find out the ip address of the EA european servers to ping or traceroute it and see if anything shows up? i dont know how i would do this but is there some sort of setting in my router which shows me who and where im connected to?
regards david
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^
Thats is what I think but how can you narrow it down to what is causing it.
Only way I can think is get an Xbox and game from someone who does not have the issue and try it on his connection, then if the test Xbox is OK it proves it is the Xbox or the game of the OP.
Then take OP game and put it into the test Xbox and if that is OK it must be the Xbox, if not try OP Xbox and friends game.
i dont know anyone who doesnt have this problem. there are 6 of us including me who all have this problemand we all live in the northeast even when we play each other it feels like we are 5oo miles from each other but in reality its only 5 . 3 of my friends are on bt, 1 on aol and another with talk talk. surely all of us dont have dodgy equipment and connections?
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So the comon factor is the game or hardware.
I still think it is the game but how can you rule out the hardware.
It can't be the ISP connection.
Anyone going on holiday or UNI and could test the game and hardware in another location?
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ok guys, long shot here. lets just say its not my connection or my equipment. lets say it has something to do with the EA servers as its the only servers i have trouble with. i play many games like Call of Duty, Forza, Halo and have no problem or any lag to speak of at all but as soon as i play an EA title its always the same lag. FIFA & battlefield are both EA titles and i actually sold battlefield because of this problem. would it be possible to find out the ip address of the EA european servers to ping or traceroute it and see if anything shows up?
This isn't meant to be unhelpful or a criticism, more like advice.
You're still tending to guess what the problem might be instead of devising a problem solving plan.
If you problem solve like this then it will takes weeks/months (actually it already has taken months) to find the solution because you're "butterflying" from one idea to the next.
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i absolutely agree with you 100% and thankyou for the advice.
i think the best way forward is to follow you advice and create a list of potential reasons why i have this problem and eliminate the potential cause one by one.
1. connection from xbox to tv.
2. xbox 360 console.
3. xbox 360 controller and xbox HDD.
4. game disc.
5. connection from xbox to router.
6. router itself.
7. router settings.
8. connection to internet.
9. connection to EA servers.
ok its late now but i will begin eliminating these one by one tomorrow. can you think of anything i have missed off the list which could be important?
and also thanks for the continued help
regards david
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I would start with what you think it would be and not in any specific order.
Can you try out these games in a shop before you buy?
If you can it would be interesting to see how it tests out and maybe take your disc (if you have to use a disc) with you and ask them to swap it over and test again.
Can you run the games from hard drive ruling out DVD/CD rom drive problems?
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Personally, I would start either at your (1) and work forward or your (9) and work backwards.
Now, have BritBrat and I have confused you even more ???
Also don't be influenced by others saying they have the same problem unless you have actually used their set up. Even then it may not be caused by the same fault. You need to problem-solve with a totally unbiased mind and don't be tempted to go off-track.
Your connection is "A" rated with good ping rates so there shouldn't be a problem in terms of game play...throughput speed is less important than ping rate.
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I was thinking 9 and backwards too.
Because I think 9 will be the problem.
If he can rule out 9 as not the problem the rest is easy.
Unless:
Does anyone else in the family use the computer/internet connection at the same time and maybe using bittorent and flooding the upload speed?
Just another thought.
10. Have you ever looked at MTU settings?
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Unless:
Does anyone else in the family use the computer/internet connection at the same time and maybe using bittorent and flooding the upload speed?
But he said i have no computers running at the same time and i have tried connecting my xbox staright to the modem.
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hi again guys.
i thought i would start at number 1 as its always a good place to start. im not too sure if ive made any progress today or not. i started out by researching if anyone had experienced any problems using my tv with online gaming and the first thing that came up was page after page of different people experiencing lag on high definition tv's. :'(
surely not? i had a look about and found this video on youtube which highlights the problem excellently even if the video isnt the greatest quality. if you forward to about 3 minutes in when the larger high definition tv is hooked up and press pause and look at the difference in the frames. theres 100ms straight away. >>> http://www.youtube.com/watch?v=lbvreeOk7PA <<<
firstly, im not assuming that this is my problem as ive basically gone backwards and forwards for months now. but one thing i will say is that im using a 42" goodmans hd ready tv. wasnt very expensive and i think it was about £400 from comet in january 2009. im not saying when these problems started for obvious reasons. in my house we dont own a crt television so i need to find someone who will borrow me one for a few hours. i will report back as soon as i find one.
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Can you connect it to a PC monitor and test it?
Sorry about missing the part that you connected to router and there is no other users of the connection.
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no the cable from the xbox is vga. its fine im well known for forgetting things.
i used to have an old tv in my loft but gave it to the rag man about 3 month ago.
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ok i borrowed a small flatscreen today. it was a 19" but no change. still very unresponsive. going to try a crt tomorrow and see if that makes a difference.
after that stage if the problem persists i will move onto step 2. thats means borrowing an xbox from someone.......
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little update here.
had a busy little day today. a lad i work with said i could take my xbox to his and vice versa to test both our xbox's on eachothers connections. basically to cut a long story short, i tried my setup on his connection (he is with BT) and there was no change. he had a old fashioned black n white portable so we were able to test on that aswell. :lol: i thought is it my xbox? we then brought his setup to my house. he has one of the new slim xbox 360's and it was still exactly the same. sluggish and unresponsive. so i can rule out a few things here. the console, the tv, the game disc, the controller.
im going to town tomorrow to buy another ethernet cable just in case. should only be a few quid. after that i only have the router itself before i am back to the connection. having already tried 3 routers and the settings and placing the xbox in dmz mode this is really puzzling me.
i mentioned earlier in the thread that im yet to find anyone who lives close or remotely close to me who doesnt have this issue with fifa.
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What makes you think you can rule the game out?
What you need is a location and hardware that works correctly it is no good testing bad with bad as all that will tell you is they are both bad.
Or are you saying friends system at his house is fine and no lag?
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What makes you think you can rule the game out?
What you need is a location and hardware that works correctly it is no good testing bad with bad as all that will tell you is they are both bad.
Or are you saying friends system at his house is fine and no lag?
no my friend also has this problem.
the trouble is i have thought about how many people i know who use online gaming, friends, family, friends who are on my xbox friends list and im yet to find a single person who doesnt have this problem. close friends and family - there are about 14 people i have asked and we all share the problem. do we all have faulty consoles, discs, routers, controllers? all i can do is test different setups to that i already have. im certainly not saying all the people in the UK have the problem but everyone i know does. is it a location problem? this is something that has always puzzled me because we all share the same problem but use entirely different setups. there is no common ground between us.
i have tried testing each step as you suggested forgetting all the other people i know have the problem, working solely on my setup. but no matter what i try i cant get any change.
something which ive been reading about last couple days is that of port traffic. when i do a speedtest or a ping test they always show up great results at all times of day and night. but im now aware that these testers use different ports to that of the online games i use. different games use different ports and all are different to that of the testers so basically i can do as many as these tests as i want but it wont show up the problem, if there is a problem with traffic congestion on the ports i need most.
anyway thats a conundrum for another day if i get that far.
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Also don't be influenced by others saying they have the same problem unless you have actually used their set up. Even then it may not be caused by the same fault. You need to problem-solve with a totally unbiased mind and don't be tempted to go off-track.
You have been distracted from the advice I gave above by :-
i thought is it my xbox? we then brought his setup to my house. he has one of the new slim xbox 360's and it was still exactly the same. sluggish and unresponsive.
If you continue to "butterfly" between the various ideas that you believe are causing the problem then you will never find the cause and solution. Your friend's problem may not be caused by the same fault affecting your connection. By connecting his system to your connection may only be replicating the problem that he is experiencing.
Stay with the problem solving list that you posted.
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i am still working off my list guys.
i have tried another 2 tvs (step1)
i tried another xbox, controller and game disc on my connection yesterday. i used my friends setup. (step2,3,4)
i have just bought a new ethernet cable (£2.99)to see if thats the problem. (step5)
im just about to test so i will report back in a few minutes.
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ok still not going my way here. new ethernet hasnt worked...... tried for a couple of hours this afternoon but its still sluggish.
next step - router & settings.
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I think you have a hard one here.
But keep testing and keep it in mind as I have found in the past reading something not related to my problem has made me try something that fixed my problem.
Just keep an open mind.
Good luck.
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been looking into my router settings this evening whilst listening to my beloved sunderland on the radio :'(
anyway, i looked at the dmz option in my router and thought i should test that therecommended ports for fifa are open whilst the console is in the dmz. the ports are TCP 80, UDP 88, UDP 3074, TCP 3074, UDP 53 and TCP 53. now when i tested to see if they were open using PFportchecker they were not reachable, indicating they were not open despite being in the dmz.
i then tried to open these ports manually and retest. all of them were open apart from tcp 80 and despite many efforts top do so i cant get it open. i have looked to see what its use is but cant find any concrete information on it and also if it could be causing my problem.
id be grateful for any info from anyone.
regards david
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I would say port 80 is always open as it is a common port and is used for internet.
Name:
http Port 80
Purpose:
World Wide Web HTTP
Description:
This is the primary port used by the world wide web (www) system. Web servers open this port then listen for incoming connections from web browsers. Similarly, when a web browser is given a remote address (like grc.com or amazon.com), it assumes that a remote web server will be listening for connections on port 80 at that location.
Related Ports: 81, 82, 443, 8080, 8090
source: www.grc.com (https://www.grc.com/port_80.htm)
Do another test with the site I use:
https://www.grc.com/x/ne.dll?bh0bkyd2
-
This may not be connected but there's a current thread on the TBB O2 section which reports a problem with EA servers. They were OK after midnight last night but inaccessible this morning.
http://forums.thinkbroadband.com/o2/3871586-wireless-box-2-fifa-10-online-issues.html?view=collapsed&fpart=all
-
Do another test with the site I use:
https://www.grc.com/x/ne.dll?bh0bkyd2
results>>>
GRC Port Authority Report created on UTC: 2010-09-22 at 09:36:53
Results from probe of port: 80
0 Ports Open
0 Ports Closed
1 Ports Stealth
---------------------
1 Ports Tested
THE PORT tested was found to be: STEALTH.
TruStealth: FAILED - ALL tested ports were STEALTH,
- NO unsolicited packets were received,
- A PING REPLY (ICMP Echo) WAS RECEIVED.
-
I think that is normal.
But try it again with Game running, just an idea.
-
EA servers are currently down so im basically having a game 'offline' and the difference is unbelievable. everything is working perfectly. the play is flawless with no delay at all. so when im not signed in to the EA servers the game works the way it used to.......i suppose the one thing that this does actually confirm is that its not my hardware.
im still signed in to xbox live so its not that either.
hmmm.
-
i have to say im quite enjoying this, sort of educating myself as i go along. learning new things all the time.
anyway, looking at things today about connection and settings, i came across a tool called UOTRACE which not only performs a tracert to an address i choose but also gives info about packet loss, ping times, and gives colour codes on how effiecient the connection is. green is good, black is worst case scenario.
i have been chatting to someone on the EA forums who doesnt suffer the issue i have (lag) and he was kind enough to let me perform a traceroute to his ip.
in this first pic the ping times loook great and it appears all is fine >>>
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi861.photobucket.com%2Falbums%2Fab172%2Fdpd782004%2Fuotrace.jpg&hash=f5693701c053fe8ca1b8e43b5a3321eeca8c2013)
but then when i perform a poll on the traceroute look what comes up. the first hop is coloured black with 100 % packet loss.
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi861.photobucket.com%2Falbums%2Fab172%2Fdpd782004%2Fuotrace2.jpg&hash=c23137e379f4d6bb1d825216893415a45d15eb73)
now, couple of questions. what could cause the first hop to lose 100 % packets and hopefully, is there anyone with experience of these stats who can shed some light on this. im off to do some searching of my own :)
-
The first hop is a local address (presumably your router). I expect that it's configured to reject multiple pings.
-
my router is 192.168.0.1.
or is this something entirely different?
-
Well, there is no Whois record so it looks like it's one of the blackhole addresses but normally Whois responds with the fact that it is a blackhole.
-
sorry to sound stupid but if this is my router and it doesnt accept multiple ping requests, would this effect other applications such as online gaming?
also is this something which has a setting to turn on/off or is this not really an issue.
edit.......if it is my router would i not expect the ping response to be 0ms?
-
Here is the Whois record.
http://whois.domaintools.com/192.168.0.1
-
it has no record of 10.157.212.1
im starting to get in over my head here but i will try to keep up.
-
after trying more traceroutes to www.bbc.co.uk that hop is showing ping times between 5ms and 40ms. you guys are more knowledgable than me but is that not way too high ping time for it to be my router?
-
I would guess 10.157.212.1 is a Virgin IP.
Could it be a Phorm like server on that IP and slowing down the internet service and causing the lag.
What date did Virgin start doing trials?
I would put money on it if the dates were around the same as OP started to get the problem.
Or could it even be a net nuetrallity issue?
Or even:
Posted in Telecoms, 26th November 2009
Virgin Media will trial deep packet inspection technology to measure the level of illegal filesharing on its network, but plans not to tell the customers whose traffic will be examined.
Virgin Media to trial filesharing monitoring system (http://www.theregister.co.uk/2009/11/26/virgin_media_detica/)
Although OP was on different ISP's but who knows what they are doing these day's.
-
ive had a look to see if there are any ongoing trials in my area but nothing comes up.
would this ip show up if someone tried to do a trace to me?
thinking about it would it actually help even if it did?
-
Here is the Whois record.
http://whois.domaintools.com/192.168.0.1
Sorry, I was referring to 10.157.212.1
-
Although, the first hop when I do a trace is my router.
Followed next by ISP IP's.
Have you ever updated the router firmware and if you did when?
Does it have any options for filtering web sites? (Child protection)
What I am thinking is could there be options in the router that delays the connection? If it was a firmware update then it would affect lots of people but not everyone.
But then again you have tried other routers, my head hurts :)
-
Although, the first hop when I do a trace is my router.
Followed next by ISP IP's.
Same here and for mine it's usually 99ms.
-
I would guess 10.157.212.1 is a Virgin IP.
Could it be a Phorm like server on that IP and slowing down the internet service and causing the lag.
What date did Virgin start doing trials?
I would put money on it if the dates were around the same as OP started to get the problem.
Or could it even be a net nuetrallity issue?
Or even:
Posted in Telecoms, 26th November 2009
Virgin Media will trial deep packet inspection technology to measure the level of illegal filesharing on its network, but plans not to tell the customers whose traffic will be examined.
Virgin Media to trial filesharing monitoring system (http://www.theregister.co.uk/2009/11/26/virgin_media_detica/)
Although OP was on different ISP's but who knows what they are doing these day's.
very good spot. lets just say hypothetically speaking that this is the cause of lag. it fits in with the right timescale of when the problem first started. it also fits in with some people suffer with the problem and some dont.
it also mentions this >>> "It too was trialled - by BT - without customers' consent or knowledge." which also fits in with the other people i know in my area many of whom are on bt products/lines. when i was with O2 and fast they were both on BT lines as my nearest exchange had no LLU equipment apart from BT.
one big question i have is why would it affect EA titles as i rarely get any lag on other games, or at least that i can see anyway?
-
i tried to update the firmware for the router but it says it is up to date. its a dlink dir-615 version d4 hich oddly isnt listed on the dlink website.
is it worth a try doing a trace connected direct to modem?
-
Just to be clear, here is the whois record for 10.157.212.1. As you can see, it is a blackhole address which should only be used on local networks. Some routers offer more than one IP address. Are you sure that your router isn't one of them, this being the second one?
----------------------------------------------------------------
#
# The following results may also be obtained via:
# http://whois.arin.net/rest/nets;q=10.157.212.1?showDetails=true&showARIN=false
#
NetRange: 10.0.0.0 - 10.255.255.255
CIDR: 10.0.0.0/8
OriginAS:
NetName: PRIVATE-ADDRESS-ABLK-RFC1918-IANA-RESERVED
NetHandle: NET-10-0-0-0-1
Parent:
NetType: IANA Special Use
NameServer: BLACKHOLE-1.IANA.ORG
NameServer: BLACKHOLE-2.IANA.ORG
Comment: This block is used as private address space.
Comment: Addresses from this block can be used by
Comment: anyone without any need to coordinate with
Comment: IANA or an Internet registry. Addresses from
Comment: this block are used in multiple, separately
Comment: operated networks.
Comment: This block was assigned by the IETF in the
Comment: Best Current Practice document, RFC 1918
Comment: which can be found at:
Comment: http://www.rfc-editor.org/rfc/rfc1918.txt
RegDate:
Updated: 2010-03-15
Ref: http://whois.arin.net/rest/net/NET-10-0-0-0-1
OrgName: Internet Assigned Numbers Authority
OrgId: IANA
Address: 4676 Admiralty Way, Suite 330
City: Marina del Rey
StateProv: CA
PostalCode: 90292-6695
Country: US
RegDate:
Updated: 2004-02-24
Ref: http://whois.arin.net/rest/org/IANA
OrgTechHandle: IANA-IP-ARIN
OrgTechName: Internet Corporation for Assigned Names and Number
OrgTechPhone: +1-310-301-5820
OrgTechEmail: abuse@iana.org
OrgTechRef: http://whois.arin.net/rest/poc/IANA-IP-ARIN
OrgAbuseHandle: IANA-IP-ARIN
OrgAbuseName: Internet Corporation for Assigned Names and Number
OrgAbusePhone: +1-310-301-5820
OrgAbuseEmail: abuse@iana.org
OrgAbuseRef: http://whois.arin.net/rest/poc/IANA-IP-ARIN
#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
--------------------------------------------------------------------
-
Here is what I get when I trace a friend in USA.
dlink dir-615 (http://www.dlink.co.uk/cs/Satellite?c=Product_C&childpagename=DLinkEurope-GB%2FDLProductCarousel&cid=1197319391320&packedargs=locale%3D1195806691854&pagename=DLinkEurope-GB%2FDLWrapper&p=1197318962342)
DIR-615 Manual v2.2 (http://ftp://ftp.dlink.co.uk/dir_products/dir-615/DIR-615_Manual.pdf)
[attachment deleted by admin]
-
The 10.*.*.1 address looks like it is the private UBR (Universal Broadband Router) IP address. If you wish to read up on cable IP addresses have a look @ http://homepage.ntlworld.com/robin.d.h.walker/cmtips/ipaddr.html#ubrip (http://homepage.ntlworld.com/robin.d.h.walker/cmtips/ipaddr.html#ubrip)
-
this is my trace connected to my modem so no router >>>
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi861.photobucket.com%2Falbums%2Fab172%2Fdpd782004%2Fuotrace3.jpg&hash=26dba470b31ac0de357f18c61a0fb96a1e72dd0e)
but reading that previous link, it seems to indicate that it is actually my router ip. would that include the possibility of it being the modems ip?
and also why the ping time? is it my pc's firewall? or a setting in my router?
-
What is the IP of your router? (192.168.0.1)
Does the Xbox have its own IP and if so what is it?
I am not sure what dual active firewalls are!
Parental controls - supervise Internet activity
Network protection - dual active firewalls (SPI & NAT) to prevent potential attacks from outside intruders
I may be misleading you with the Phorm/deep packet idea I was sort of typing out loud :)
-
What is the IP of your router? (192.168.0.1)
Does the Xbox have its own IP and if so what is it?
I am not sure what dual active firewalls are!
Parental controls - supervise Internet activity
Network protection - dual active firewalls (SPI & NAT) to prevent potential attacks from outside intruders
yes my routers ip is 192.168.0.1 and the ip of my xbox is 192.168.0.100. all the ports have been linked to this ip aswell. before i had this problem i never had the need to forward any ports but even though ive done this it is no better.
dual active firewalls :lol:
-
So where is this 10.157.212.1 IP coming from?
And why is your trace not showing 192.168.0.1?
I would try and find that out.
Could that be the Modem IP?
I don't know much about cable modems.
Looks like it is:
http://www.cableforum.co.uk/board/12/18194-puzzled-by-modem-ip-address.html
Can you access the modem and look at the settings it has? Guessing: http://192.168.100.1
-
hi i can log in to the modem but there are no settings to change. basically gives me stats on downstream, upstream,upstream burst, status, reset password.
-
Just came across this for a Netgear router:
Tips on connecting to XBox Live, PSP, and Nintendo WFC
Symptom(s): You may be experiencing these
- can not connect to servers
- intermittent time-outs from servers
Resolution(s): Try these tips to improve router performance.
- Disable SPI and other firewalls.
- Reserve IP addresses for clients.
- Try putting the XBox or Nintendo DS in the DMZ.
- Try upgrading to the latest firmware.
- Make sure modem is in "Bridge" mode.
- Ensure UPnP is enabled in router.
- Try to open specific ports for the game server.
- Enable wireless on PSP.
- Remember that Nintendo DS does not support WPA nor passphrase.
- Router set to g&b mode for optimal compatibility.
Why do I need to disable SPI on the router? Am I still safe?
Symptom(s): You may be experiencing these
- can not connect to servers using games or applications
- intermittent time-outs from servers using games or applications
- noisy unclear connections on VoIP calls
SOURCE:
http://forum1.netgear.com/attachment.php?attachmentid=66&d=1191735184
http://forum1.netgear.com/showthread.php?t=15437
Dont know if it will help though.
-
hi again. been looking again today on the net and something which comes up quite a bit and is also mentioned in the previous post is putting the modem into bridge mode.
can someone please explain to me what this is and if i need to do it, and also would this have an effect on the ping time to the modem.when doing traceroutes im getting quite high ping times in the region of between 10 - 50 ms. this is surely too high and i expect it should be 0-1ms.
-
I don't know either well not yet anyway.
I wonder if the modem has a NAT firewall and that is why they sugest putting it into bridge mode so it just lets the connection straight through.
I take it you still had the issue when not on cable so this may not be what the main problem is anyway.
Could there be a super user login for the cable modem and that is why you see minimal settings?
-
im getting quite high ping times in the region of between 10 - 50 ms. this is surely too high and i expect it should be 0-1ms.
I think your expectations are too ambitious !!
10 - 50ms is good..........1ms is a miracle ;)
-
im getting quite high ping times in the region of between 10 - 50 ms. this is surely too high and i expect it should be 0-1ms.
I think your expectations are too ambitious !!
10 - 50ms is good..........1ms is a miracle ;)
to my modem ?
those times are what get when doing traceroutes to www.bbc.co.uk, the first hop which is my modem varies between 10-50ms.
-
I don't know either well not yet anyway.
I wonder if the modem has a NAT firewall and that is why they sugest putting it into bridge mode so it just lets the connection straight through.
I take it you still had the issue when not on cable so this may not be what the main problem is anyway.
Could there be a super user login for the cable modem and that is why you see minimal settings?
you are right when i was with o2 and fast no modem was used so this probably isnt the cause, but whilst trying to understand my connection better just wondered what the reason was.
-
those times are what get when doing traceroutes to www.bbc.co.uk, the first hop which is my modem varies between 10-50ms.
Mine are 100ms....it's not unusual for the first hop to the router...it's down to prioritisation.
-
ok then, i think this has got me beat. i really do not understand this. i cannot get a lag free game no matter what i try. im so frustrated by this i cant tell you.
im lagging on 1v1 and my opponents do not.
im lagging on online teamplay and the others are not.
my game plays fine offline but as soon as i login to ea servers im lagging.
why is my connection lagging on EA titles but my other games are all fine..... i think. my very last option is to try my connection to the ea login servers but even then i cant find the i.p. so im stuck. if anyone has any ideas to find out the server address or any other suggestions id be grateful.
list of things ive tried so far :
put console into dmz
open ports
connect console directly into modem
tried someone elses setup on my connection
had 3 different isp's
tried 3 different routers
had 2 consoles myself
changed ethernet cables
tried 2 different controllers
tried 3 different tv's
i really cant find find any problems on my connection.
:'(
-
I don't think it has been mentioned before, but I take it that you are happy that your PC hardware.........processor, ram, graphics card.......are all up to the job ?
-
I kept comming back to PC issues but had to stop myself as he is talking about an Xbox360 and he has had it connected directly to router and no PC in use.
I did a few searches for EA servers quite a while ago but could not find a list or anything.
I think he has ruled out or at least tried every other option apart from EA servers and that is also a common item to every other person who has the same problem. Either that or the intenet in this country is being slowed by monitoring by someone. Sorry had to take a wild guess and now taken foil hat off.
-
a few month back we were in dialogue with david rutter (online producer) from ea sports and whilst appeared to be helpful one thing he wasnt prepared to do was tell us the login server ip address. he said that there was no problem with the servers.
i was talking to a guy from the US last night and he was saying that whilst playing another ea title - battlefield bad company, he was sometimes being logged into the ea servers all around the world. he was connected to servers in switzerland, japan and the west coast of america despite living on the east coast. i found him by stumbling across one of his posts on those forums and he posted a guide on how to connect to the best servers via blocking ip addresses of the wrong servers so i supposse it does happen where the routing goes haywire.
>>> http://forums.electronicarts.co.uk/battlefield-bad-company/454723-how-always-connect-lowest-ping-server.html
-
I pinged those servers he had images of and this was the best one:
C:\Documents and Settings\**********>ping 159.153.164.65
Pinging 159.153.164.65 with 32 bytes of data:
Reply from 159.153.164.65: bytes=32 time=64ms TTL=1
Reply from 159.153.164.65: bytes=32 time=62ms TTL=1
Reply from 159.153.164.65: bytes=32 time=64ms TTL=1
Reply from 159.153.164.65: bytes=32 time=63ms TTL=1
Ping statistics for 159.153.164.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% l
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 64ms, Average = 63ms
-
those are the battlefield servers, or at least a gateway to the servers. here is what i get >>>
Pinging 159.153.164.65 with 32 bytes of data:
Reply from 159.153.164.65: bytes=32 time=35ms TTL=1
Reply from 159.153.164.65: bytes=32 time=34ms TTL=1
Reply from 159.153.164.65: bytes=32 time=36ms TTL=1
Reply from 159.153.164.65: bytes=32 time=33ms TTL=1
Ping statistics for 159.153.164.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% l
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 36ms, Average = 34ms
considering its geneva i think my times are pretty good. again i just dont get it. is there some other forces at work here? battlefield for me was just a horrible lag fest of a game but the login server ive just pinged seems fine.
-
Those pings are very good and I don't get it either.
I wonder if there is some monitoring software when you use some protocols and this slows it down that fraction.
Tin hat off again. :)
-
been speaking to my us friend again and he seems really knowledgable on this. the only problem with it is he doesnt play fifa and only really plays BC2 so thats why he has researched how those servers work after experiencing similar problems i currently have.
with fifa being 1v1 (P2P) and online team play dedicated servers i think im right in saying the server setup is different. on the BC2 setup he has this to say >>>
There's one login server for all regions. Once logged in the game pings the gateway routers for the game servers and attempts to find the lowest ping. It then tries to connect us to the lowest ping servers, but if all the servers in that region are full or a specific map selected isn't available, then match making might bump us to a region farther away so it doesn't fail to connect.
If match making tries to bump me to a different region, I will get a "failed to connect" message because I have that regions IP address blocked and it can't connect to it. This doesn't happen very often for me, usually it connects me to the US East coast servers on the 1st try, but not always. If it fails I can usually pick a different map and it will find a US east server running the map that is not full. <<<
anyway just thought i would try something tonight. i went to my ea account profile page and changed my country from uk to us and tried to play a game. now if the 1v1 was indeed P2P i would see no difference in the gameplay at all when i play another player from the uk. how wrong was i?
it was even worse than it usually is. choppy, laggy, delayed, unresponsive, call it what you will but the problem i have with this is that EA have previously said that when playing 1v1 we have no connection with any ea servers which cant be the case. i have just logged into ea servers using a us account and it plays really bad. even worse. if there is no connection then why the sudden degradation of gameplay?
-
I said before I am not a gamer but is it possible to share IP details and connect to each other manually?
-
no. unfortunately as soon as you put the disc in it signs you into the EA servers. then you can play the mode you wish. thinking back when i was playing this last week and offline, it was playing lovely and as soon as i sign in to play online the game lags on the menus even before i play a game.
-
I know I have said this before but must have missed your reply.
Have you ever tried changing the MTU settings?
-
Have you thought about playing Scrabble instead. ;D
-
Have you thought about playing Scrabble instead. ;D
Nooooooo although i would have lots more hair ;D
-
i tried to on my last isp (fast) but unsure whether what i did was correct. is there an idiots guide for virgin broadband? will check when i get back from town.
-
Hey, I will teach you how to play Yahoo Spades :)
http://uk.games.yahoo.com/online-games/card/games_spades.html
1. Is the MTU setting on the Xbox the same as in the router?
You have tried almost everything else and although this may not be of any use it is still worth checking.
2. Then you need to try and find the best value for your connection and test again.
My MTU is set at 1458 but it changes with each ISP and I think AOL is even as low as 1400.
-
minimum required mtu for xbox live is 1364. do you think by increasing/decreasing the mtu size could have an effect? also would my isp not just set my mtu at the best performance anyway?
-
ok having followed the guide on this site to finding my optimum mtu settings it turns out that mine is 1472. any higher and the packets are defragmented. so 1472. when i go to my routers manual it says that the mtu is automatically set at 1500 and so when i went to manual setup to check it is indeed set to 1500.
now i just want some reassurance that changing this isnt going to affect my connection fort the worse, as im not sure what im doing here........is it really as simple as just entering the 1472 and clicking save then reboot?
-
The only requirement is that the MTU must be higher in the router than in the computer/Xbox.
If you find it has an adverse effect then change it back again.
-
:no:
ive almost just about had it. do i sommon the strength to continue with the fight or just play the game with its lag. where do i go from here. im 1 person trying to find the problem and if i go back to EA they're hardly gonna take action on my say so.
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Try the higher MTU as it is quite a difference from 1364.
You can always just put it back to what it was before.
Are you sure 1364 is the MTU and not a port number as it seems rather low to me?
You experience this behavior if your router or the gateway is incompatible with Xbox LIVE, or if your router or the gateway has an incorrect MTU setting.
This test confirms that the network has sufficient Maximum Transmission Unit (MTU). MTU is a setting on the router or the gateway that can affect network performance. Xbox LIVE requires a minimum MTU setting of 1364. If your console does not pass this test, you cannot sign in to Xbox LIVE.
http://support.microsoft.com/kb/908882
Have you ever updated the firmware of the Xbox?
Just another thought.
http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=933498&lcid=1033&category=hardware
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i sent a few PM's out to some EA staff on the forums earlier this morning, explaining in depth what the problem is and what ive done to try and resolve it. anyway i got a replay just there and he said basically he will pass it on to someone else up the ladder but that fifa is P2P and any problems are down to either or both players connections............. :wall:
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been on live chat today for 2 hours with a support agent from EA sports and have to say the more i speak to these people the more im unhappy. they refuse to let me test my connection to the european server gateway. at 1 point he gave me an ip address to perform a tracert and told me it was my local ea games server.
>>> 159.153.226.105 16 <<<
after i told him that was in the US and it wasnt what he said it was he became very defensive and questioning my knowledge on the subject of how the internet works. he then said im connecting to the EA servers in london, but EA dont have servers for fifa in the UK. they are in geneva.
where do i go from here?
i need to find the ip addresses for the fifa server gateways in europe. are they hiding something or trying to just get rid of me.
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just thought id post an update. dont know if anyone here uses online gaming or knew that the new release of fifa 11 came out last friday and again the lag was present for me.
only the touble now is that its affecting almost everyone. the ea forums are swamped with the same threads - lag, micro pauses and being kicked out of the ea servers. i dont know why but i find it quite amusing that ea havent listened to me and others for 18 months and now.......bang. almost everyone has it. all online team modes are not working either. the game is a real mess. the ea developers are on the forums asking for details of the problems and after 5 days of troubles they still dont know whats causing the issues.
:lol:
-
I asked someone to post some info here but they have not done so.
See my last post in this thread and the posts above it:
http://forum.kitz.co.uk/index.php/topic,7892.msg168693.html#msg168693
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I asked someone to post some info here but they have not done so.
See my last post in this thread and the posts above it:
http://forum.kitz.co.uk/index.php/topic,7892.msg168693.html#msg168693
thanks for that bb. i have to be honest here and say that most of that thread was over my head but id be interested to read more about the subject. i have sent a pm to the thread creator. hopefully he may be able to offer me some advice.
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been a while since i have updated this thread so thought i would post some of my thoughts aswell as update on the situation.
EA sports are currently coming under a lot of criticism due to the nature of the new release with all its problems. albeit, every game released has its problems and small bugs but this release really has to be seen to be believed. there is a major flaw whereas almost everyone is suffering from 'latency/lag' but with a difference. its about 5 seconds button delay. i have experienced it myself and it basically takes about 5 seconds for any button press to actually take effect on screen. EA are stumped by it and all the users are frustrated by it. coupled with general lag and consoles crashing at random points in most games, it really cant get much worse. they want to release a patch to correct the problems but cant untill all errors are found and fixed, then neeed sony/microsoft to give the OK. so no sign of any progress yet.
now i have been trying to overcome the current conditions of the game and yes its not very good but as its the only football game i have play it anyway. i have noticed something that has concerned me very much in that when im playing 1v1 (P2P) the game seems to go 'out of sync' on the 2 consoles. then i thought what i assumed was lag could it be that its not this but the game slipping in and out of sync multiple times during the game. the game is actually playing out of sync. or in other words what we are doing is trying to play a game of football with other people whilst on there screen the game is at a different point in the game. not massive amounts of time but maybe 200 - 500 ms. why or how its doing this i dont know but whatever system EA have employed to keep the game 'in sync' is not working as well as it should.
i think that we are probably playing the game out of sync with your opponent. i have lost count how many times i have tried to pass the ball, or perform a skill move, or tackle an opponent and nothing happens? chances are nothing happens is because again, its out of sync and i am trying to do these things when the opportunity has been lost because my game is slightly behind real in game time. its happened a few times to me now on clubs when someone on my team sighs as we miss a chance and the defender makes a miraculous clearance only for it to happen on my screen a split second later.
thinking about this i also think its possible the 5 second delay on clubs is linked to this aswell and also when the game gets so out of sync and the game no longer knows what to do or cant catch up, it crashes the xbox.
does anyone think thats this could be a possible explaination to the problem which almost everyone is experiencing? also im not sure how the game keeps itself in sync or how it would slip out of sync but it would certainly explain a lot of things if it was.
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Not knowing how this game functions, surely if it "went out of sync" then you would foul tackle an opponent because the ball would already have been passed. Does this register within the game ?
If not then it surely must be a programming error ?
If it was lag then the foul tackle would register.