Kitz Forum
Announcements => Site Announcements => Topic started by: jeffbb on January 25, 2010, 11:12:11 PM
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Hi
I have been having problems connecting to the forum for about 15 minutes with the following message .
The server encountered an internal error or misconfiguration and was unable to complete your request.
just come back but seems slow this evening
Regards Jeff
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Yes, there was some sort of server problem around 22:45 yesterday. I'm afraid I don't know what it was, but it was sorted quite quickly.
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Sorry I dont know what this is/was about - only to confirm that it definitely wasnt anything I was doing this time.
However, saying that I have recently been on the phone to my webhosts (renewal time again), who are going to be taking over the domain name from another company and also re-organise & restructure a few things on the server for me.
One of the guys from Vidahost is supposed to be doing all this for me, so I dont know as and when exactly he's doing it.
It looks like the IPStag has gone, but I dont think the structure has been done yet.
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Hi
It seems OK now ;D
Started to get withdrawal symptoms after 10 minutes :lol:
Regards Jeff
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Hi
It seems OK now ;D
Started to get withdrawal symptoms after 10 minutes :lol:
Regards Jeff
you should have tried www.downforeveryoneorjustme.com
You would have been suicidal never mind withdrawal symptoms :lol:
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I use Montastic (http://www.montastic.com/) which emails me when the site is down.
I didnt get anything for last night though.
However because I use the free version its not that accurate and only checks every 30mins so its entirely possible it could how been outside their checks.
I'm also not sure how accurate it is either because on a few occasions in the past its told me the site was down... when I knew it wasnt.. but that could be a transatlantic link or soemthing taking a while?
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Hi
btw I forgot to mention I did send mail to WEBMASTER at the time it happened .
Regards Jeff
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Both webmaster and admin are unattended mail boxes.
They used to get hundreds of spam emails due mail bots/harvesters .... and majorly a really stupid mistake by a company called Kitzleisure, who after going bust, idiotically put a notice up on their site that enquiries any mail should be addressed to kitz.co.uk.... rather than the kitz.uk.com domain which was what they owned.
After plastering the wrong address all over their site without any attempt to disclose the address from spam harvesters it made those 2 addresses totally useless.
That company and site are absolutely nothing to do with me... and in the end I had to contact their hosts to get it removed.
The contact address I use is web@
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I seem to be experiencing the pages on the forum site slowly loading in,it seems to be related to google ads.
It only happens occasionally,why is that?
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Kitz made a comment about this a few weeks ago: http://forum.kitz.co.uk/index.php/topic,6504.msg140388.html#msg140388
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>> It only happens occasionally,why is that?
Not sure - but Ive seen it happening on other sites too.
It could be the google servers, it could be peer points, or it could be the transatlantic links or problems at any of the hops.
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The site is very slow for me at present,and on some occasions just loads a blank screen ?
It seems better now,tbh when it happens it usually lasts for a few minutes then all seems well again....
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This forum is so low to load, so slow when you try to navigate from post to post, when you try to make a post and in all other respects that it is unusable.
Every time I try to post....this is what I get...........( and this is not a real edit, that error report jumped up again as I was posting (attempting to) this.
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I'm having similar problems. Intermittent slowness and occasional blank pages.
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It's OK again now. Something seems to seize up, just for a few minutes. I did notice on this occasion that the main site was unresponsive too.
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ALL Google systems are running very very slow today - maybe the links to Google Ads are pulling the forum slower. It is also taking anything up to 2 minutes for GMail to load.
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It would appear to be Google, as other sites that use Google syndicate are suffering as well. Occasionally I will get a blank page here and I have to load the previous page to get the page I want. Refresh doesn't work as I just get a blank page again.
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There's another topic on this which I've just posted on ... having had a few glitches over the past couple of day. I've not received the same page as you TD , just blank mainly when trying to post reply.
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There's another topic on this which I've just posted on ... having had a few glitches over the past couple of day. I've not received the same page as you TD , just blank mainly when trying to post reply.
http://forum.kitz.co.uk/index.php/topic,6504.0/topicseen.html
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ALL Google systems are running very very slow today - maybe the links to Google Ads are pulling the forum slower. It is also taking anything up to 2 minutes for GMail to load.
My GMail has been having problems today,very slow to load and to receive an incoming email.I have sent some from various other mail accounts and usually the arrive within a couple of seconds.Today It they have taken about a minute or so to arrive.
Also the this site is very slow to load pages at present.
It's OK again now. Something seems to seize up, just for a few minutes. I did notice on this occasion that the main site was unresponsive too.
That does seem to be the case Eric
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When I come back to the forum, I always click on ' show unread posts since last visit' on a few occasions since yesterday as I say I've had blank pages, but I have just made a note of what appeared in the tab heading as it happened again ... ttp://forum.kitz php? action =unread' ..... ( the ttp had a 'h' before it but I've missed it off to stop it forming a link ) I don't know if this helps with recognising the problem. :)
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I've had exactly the same, on and off for probably a few days now.
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TBH Im not sure where the problem is, not having seen it myself.
AFAIK the server should be fine and I cant see anything on the SS
However, that said Im not around or working on the site anywhere near even half as much as normal.
Im still not very mobile & sitting for a while in the same position hurts my leg after 1/2 hour. On top of that the PC room is still out of action until I get things sorted so Im tending to flit atm without actually doing anything much.
I'll try rig up some test pages to see if I can narrow it down.
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Kitz, please don't you worry yourself with this, just concentrate on getting fully fit again. If everyone else is having the same problem that I am it's a very small one and I'm sure everyone is happy to just wait; I certainly am. Sorry that you've even had to bother about this at all. :flower:
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I've been in and out of the forums several times within the last 24 hours and have to say have not noticed any problems and the same again have not noticed any problems with posting (although only a couple of posts)
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OK as promised some pages to test various aspects.
http://www.kitz.co.uk/sites/site_tests.htm
Ive included one that checks page load time with google ads for comparison too. The pages arent meant to look pretty, just there to spew out the relevant info.
If its just the forum thats slow yet the Multiple Query test on the server is still fine.. then its highly likely to be some other external item that I have no control over such as AVs or forum signatures.
Theres also the other thing to consider and that is that it may be transit or a peer-point, or ISP/exchange congestion..
A basic tracert should be used to help diagnose this.
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I have had it on and off for quite a few days, I just refresh and it seems to come up OK.
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Just to add, "if it helps"
I don't have signatures showing, and (sorry to say) but I also use AddBlock Pro, which is set to block all of the adds on the site.
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Hi
had 2 problems
1830 Blank page when trying to access ADSL ISSUES forum page
1836 Blank page trying to access Frogstats page
Both ok on second attempt.
edit 19: 44 trying http://forum.kitz.co.uk/index.php/topic,6758.0.html
Regards Jeff
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Hi
blank page when saving edit of last post . But post was saved ok
Regards Jeff
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Blank page could be packet loss?
Did you happen to look at any of the test scripts I wrote the other night. Particularly the one that calls the server status load.
http://www.kitz.co.uk/sites/test_serverload.php
That should say quite a bit how the server has been performing over the past 1,5 and 15 mins.
Anything less than 16 should be a walk in the park for it and its part idling.
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I don't know if this helps or not, but everything worked fine.
I never posted the last one as it is very long.
Basic page php load time test.
Page generated in 0 seconds.
Testing the site template with external influence (google ads).
Page generated in 0.0001 seconds.
This page queries the Server Load & other info
Server Domain Name www.kitz.co.uk
Server Uptime 137 days, 8:46
CPUs 16
Server Load Averages 1.75, 1.65, 1.90
(over x time period) 1,5,15 mins
Page Generated in 0.0042 seconds
Mulitple Queries.
Page generated in 0.3197 seconds.
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Everything is fine this morning, although earlier I had problems with another forum run on a different server. I don't think it is a problem with your servers Kitz, it seems to be general with varied sites,
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Thanks for those results - they look fine and the actual server itself is flying along.
I'd expect each of those tests run in that order to have increased times and all the results are very fast.
>> I never posted the last one as it is very long.
Yep.. the page is long - but it passes a lot of different SQL queries to lots of different tables and makes the server work hard a wee bit.. the only thing I need to see was that result at the bottom.
If it was busy then it would certainly show up on that page, but its still loading PDQ for the load it will have been put under.
(page load time and server load arent the same - server load is how much pressure its under)
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I've not had any issues for a couple of days.
Has anyone experienced the slowdown with a browser other than Firefox 3.6?
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Yes, had problems using Opera 10.10
My last post about problems was on 4th. Feb................since then it has been zipping along at top speed.
The problem, for me at least, seemed to occur mainly but not exclusively, in the games section which tend to be comparatively heavy in the use of emoticons, and I noticed that at some times these smileys did appear to be very slow to populate the list. I don't know if they are on the same server as the forums in general or are hosted elsewhere.
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Hi
I did look at the page every seemed ok . Sorry didn't think to post. Problem is that It seems to be only a problem for a very short time .
If I get problem again I will post results .
Regards Jeff
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I just had an incidence of slow loading at 22:54. I immediately ran the test pages, and the template test took several seconds to respond, but still reported a loading time of 0.0001 secs. The other pages loaded as quickly as normal, and the server load figures were all less than 5.
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I just had a complete failure a minute or so ago even with several retries.
Got in after about a minute. ???
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Slow loading and glitchy pages this morning.
Lots of packet loss:
Ping statistics for 188.65.112.30:
Packets: Sent = 30, Received = 25, Lost = 5 (16% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 32ms, Average = 29ms
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Slow page loading for me as well,tbh It goes in fits and jerks.Most times its ok,but sometimes it last a few minutes before it goes back to normal.
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Page Test result
Page generated in 9.7279 seconds.
This was after clicking on the multiple queries link from Kitz's test page link
http://www.kitz.co.uk/sites/site_tests.htm
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Seeing it too.. its definitely not the server (which incidentally is one of the fastest in the UK).. I was watching the live server status and everything is A-OK.
I think its possibly the routing 2 hops before my host.
Need to look into it a bit more.
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Rang my hosts, they are going to have a look and ring me back.
Server is fine and no problems, looks like a possible routing issue at (my) hop 7 which is seeing some packet loss.
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Okay if this happens again.. can you paste some tracerts please.
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btw... Ive also taken down one of those test pages now that we know where the problem is very likely occurring.
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Just had a slow load. Two traceroutes in quick succession:
songthrush:/home/eric# traceroute -I kitz.co.uk
traceroute to kitz.co.uk (188.65.112.30), 30 hops max, 60 byte packets
1 192.168.1.254 (192.168.1.254) 3.848 ms 3.870 ms 3.873 ms
2 192.168.1.254 (192.168.1.254) 3.882 ms redback-lb-bgp.newnet.co.uk (212.87.77.54) 35.612 ms 37.691 ms
3 lns0-gig0-2.newnet.co.uk (212.87.79.49) 39.539 ms 43.127 ms 47.266 ms
4 7609-2.lan2.newnet.co.uk (212.87.79.66) 49.365 ms 55.020 ms 55.018 ms
5 212.113.21.65 (212.113.21.65) 104.811 ms 104.777 ms 106.337 ms
6 * * *
7 CWIE-LLC.edge3.London1.Level3.net (212.113.15.74) 51.104 ms 60.739 ms 52.906 ms
8 ge-1-377.captain.core.misp.co.uk (91.198.165.5) 55.074 ms 46.766 ms 50.789 ms
9 91.198.165.7 (91.198.165.7) 53.164 ms 33.065 ms 33.048 ms
10 athens.footholds.net (188.65.112.30) 35.341 ms 38.845 ms 30.862 ms
songthrush:/home/eric# traceroute -I kitz.co.uk
traceroute to kitz.co.uk (188.65.112.30), 30 hops max, 60 byte packets
1 192.168.1.254 (192.168.1.254) 2.548 ms 2.548 ms 2.578 ms
2 redback-lb-bgp.newnet.co.uk (212.87.77.54) 45.607 ms 49.204 ms 51.204 ms
3 lns0-gig0-2.newnet.co.uk (212.87.79.49) 238.565 ms 238.571 ms 238.574 ms
4 7609-2.lan2.newnet.co.uk (212.87.79.66) 59.034 ms 63.126 ms 63.131 ms
5 212.113.21.65 (212.113.21.65) 66.944 ms 66.977 ms 72.822 ms
6 ae-2-52.edge3.London1.Level3.net (4.69.139.105) 75.171 ms 76.382 ms 76.370 ms
7 CWIE-LLC.edge3.London1.Level3.net (212.113.15.74) 54.676 ms 42.923 ms 44.852 ms
8 ge-1-377.captain.core.misp.co.uk (91.198.165.5) 46.853 ms 46.850 ms 48.850 ms
9 91.198.165.7 (91.198.165.7) 49.567 ms 51.221 ms 51.250 ms
10 athens.footholds.net (188.65.112.30) 55.341 ms 56.556 ms 56.556 ms
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And another:
songthrush:/home/eric# traceroute -I kitz.co.uk
traceroute to kitz.co.uk (188.65.112.30), 30 hops max, 60 byte packets
1 192.168.1.254 (192.168.1.254) 2.775 ms 2.773 ms 2.773 ms
2 redback-lb-bgp.newnet.co.uk (212.87.77.54) 27.481 ms 31.522 ms 31.523 ms
3 lns0-gig0-2.newnet.co.uk (212.87.79.49) 35.376 ms 37.419 ms 37.422 ms
4 7609-2.lan2.newnet.co.uk (212.87.79.66) 78.715 ms 81.032 ms 81.037 ms
5 212.113.21.65 (212.113.21.65) 59.159 ms 59.164 ms 61.042 ms
6 * * *
7 CWIE-LLC.edge3.London1.Level3.net (212.113.15.74) 31.705 ms 29.160 ms 36.905 ms
8 ge-1-377.captain.core.misp.co.uk (91.198.165.5) 40.930 ms 35.010 ms 37.135 ms
9 91.198.165.7 (91.198.165.7) 37.598 ms 41.052 ms 41.052 ms
10 athens.footholds.net (188.65.112.30) 41.104 ms 31.017 ms 31.002 ms
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Seems to be quite a bit of packet loss @ 91.198.165.5 (ge-1-377.captain.core.misp.co.uk)
[attachment deleted by admin]
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Anther one. When the site loads slowly it always seems to be hop 6 which is unresponsive.
songthrush:/home/eric# traceroute -I kitz.co.uk
traceroute to kitz.co.uk (188.65.112.30), 30 hops max, 60 byte packets
1 192.168.1.254 (192.168.1.254) 3.924 ms 3.922 ms 3.924 ms
2 192.168.1.254 (192.168.1.254) 3.934 ms redback-lb-bgp.newnet.co.uk (212.87.77.54) 25.837 ms 27.501 ms
3 lns0-gig0-2.newnet.co.uk (212.87.79.49) 31.799 ms 31.791 ms 33.417 ms
4 7609-2.lan2.newnet.co.uk (212.87.79.66) 37.656 ms 39.254 ms 41.284 ms
5 212.113.21.65 (212.113.21.65) 45.215 ms 45.561 ms 47.197 ms
6 * * *
7 CWIE-LLC.edge3.London1.Level3.net (212.113.15.74) 31.306 ms 27.317 ms 29.240 ms
8 ge-1-377.captain.core.misp.co.uk (91.198.165.5) 31.585 ms 33.053 ms 25.281 ms
9 91.198.165.7 (91.198.165.7) 27.687 ms 26.004 ms 28.029 ms
10 athens.footholds.net (188.65.112.30) 31.544 ms 27.031 ms 29.055 ms
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The site is very slow to load for me at present..what about you?
The site has been down for a bit........is there a server problem?
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Same here, unkyUb... :(
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The ship seems to have steadied now. :)
All seems well. :fingers:
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Every time I try to post I get as per attachment....takes four or five attempts to get the post to work.
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It sounds simple but have you refreshed the cache? Opera relies on the cache quite a lot and that's why it seems faster than other browsers.
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I'm using Opera as well TD and it seems ok for me,loads first attempt.
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It slowed down badly for me around 09:30 and came back to norm at 10:10. 15 seconds to load or refresh, even after a cache clear. I am using Firefox 3.6 ALL other sites, excepting GMail loaded OK for me - that had a similar slow down at the same time.
Colin
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I've been away for a few hours, and didn't see any of this, but it all seems fine now.
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It's such a popular site that on occasions it must be just pure traffic. ::)
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From my hosts
At approximately 9:40am the server hosting kitz.co.uk became unresponsive. We immediately began investigating and subsequently rebooted the server. Service was restored shortly before 10am.
We sincerely apologise for any inconvenience caused by this disruption, which is the only period of unscheduled downtime seen on this server. Athens is one of our flagship servers and runs with a very low load. We may run a system update overnight if this is recommended to fix any possible system errors.
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Good service/response Kitz.
Colin
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It is still very slow for me, and I am still getting these error reports... :(
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It is still very slow for me, and I am still getting these error reports... :(
Its fine for me TD......could this be an Opera 10.50 problem?
Have you tried using another browser?
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@ unkyUb.
I don't know what the trouble is. It may be the browser, or my system, or virgin.net, or the router, or the phone line.
I only know two things :-
1) It only happens on this site.
2) I am too old and tired to hassle around trying to find a fix.
I keep my posting on here to a minimum.
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Tuftedduck if it is only this site that is affected then it could well be a script that is not completing. Have you tried refreshing the cache? It may well be something in there. Tired you may be and feeling a bit down, but never think you are too old. Chin Up. :drunk:
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@ ss44..........I don't think it is the cache..I have that set to clear on browser shutdown and am in and out of the browser frequently. I doubt if the cache gets anywhere near full, but have tweaked the settings in there to make the cache more commodious....will see.
I have, however, just seen this this on the virgin.media webbie.....maybe something to do with the prob.
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Yes I see what you mean. The only other thing I can think of is the domain name server for Virgin is suffering stress. Unfortunately there is not a lot you can do but see if it improves. Let's hope so as it really is downer when things like this happen.
:fingers:
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The server this site resides on is actually one of the fastest in the UK, with the most uptodate equipment on it and costs thousands of pounds just for the processors before starting on anything else.
The problems the other week were DDoS attempts on the server 2 hops before mine. (core.misp). This should be resolved.
This morning was a one off & Vidahost sent me that notification out before I'd even enquired about it. They are normally pretty damn good and if the fault is with them, they will generally hold their hands up.
Ive just performed a test and its maxing out my connection @ 2.6 MB/Sec (20.8Mbps).
Someone a couple of days ago tested from an educational location and was able to download at 20MB/Sec which was about their limit.
You may be able to identify where any packet loss or slowness is occurring by doing a tracert, as the problem could be anywhere between your home and the site.
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hmmm that notification from virgin doesnt look too good :(
A year or so back Virgin went through a similar thing not having enough centrals (BAMs),
That notification would seem to indicate that they havent purchased enough bandwidth for the amount of customers that they have.
Is it only this site? Could be a routing link or peer point problem. If you are seeing any slowness, doing a tracert (http://www.kitz.co.uk/tute/tracert.htm) is often a good place to start and may show exactly where the problem is ocuring.
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Don't really understand it,but here is the tracert I have done.
Tracing route to www-fmt.bbc.net.uk [212.58.246.159]
over a maximum of 30 hops:
1 71 ms 99 ms 99 ms O2WirelessBox.lan [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 26 ms 26 ms 25 ms 93-126-245-83.packetexchange.net [83.245.126.93]
5 28 ms 26 ms 26 ms 212.58.238.129
6 28 ms 24 ms 23 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
7 27 ms 27 ms 28 ms 212.58.255.12
8 24 ms 22 ms 22 ms fmt-vip02.cwwtf.bbc.co.uk [212.58.246.159]
Trace complete.
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Yours is looking very good UB considering your line is interleaved. It means that data between you and the BBC is transferred in 22 milliseconds.
Hops 2 + 3 hardly ever show up on Be's own network - so dont worry about those.
Hop1 (your router) is high but thats an anomaly of the ST/Thompson routers and they all do that. It doesnt actually affect throughput and can be ignored.
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Yours is looking very good UB considering your line is interleaved. It means that data between you and the BBC is transferred in 22 milliseconds.
:thumbs:
Thanks Kitz :)
Don't really understand all the jargon,but if you say its good....that will do for me. :)
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Just in case any one had problems.....
VM cable was down for about 30 minutes in the early hours of this morning. (About 01:30)
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:(
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Those figures aren't terribly good, TD, but a delay of 50 ms isn't going to have any noticeable effect on your normal internet activities (assuming that you're not an online arcade games player :) )
It rather looks as though the VM hops may be adding a bit more delay than they should, but it's nothing to worry about.
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Hi TD and Eric,
I thought you might like to see how the Virgin 20 Mbps service performs now in sunny Surrey !
Kind regards,
Walter
Traceroute has started…
traceroute to 188.65.112.30 (188.65.112.30), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 1.415 ms 1.107 ms 1.093 ms
2 glfd-cmts-05-lback-20.network.virginmedia.net (xxx.xxx.xxx.xxx) 9.561 ms 10.601 ms 11.926 ms
3 glfd-core-1a-ge-300-1637.network.virginmedia.net (62.254.207.89) 11.922 ms 12.482 ms 10.910 ms
4 glfd-bb-1a-ge-200-0.network.virginmedia.net (213.105.175.85) 12.038 ms 10.367 ms 12.072 ms
5 nrth-bb-1b-ae4-0.network.virginmedia.net (212.43.163.178) 15.152 ms 11.836 ms 11.993 ms
6 tele-ic-1-as0-0.network.virginmedia.net (62.253.184.2) 14.168 ms 16.964 ms 15.915 ms
7 114-14-250-212.static.virginmedia.com (212.250.14.114) 74.978 ms 17.054 ms 16.034 ms
8 213.133.130.78 (213.133.130.78) 16.063 ms 16.275 ms 15.988 ms
9 euroconnex-1.br1.core.misp.co.uk (217.112.86.107) 16.691 ms 17.237 ms 15.889 ms
10 ge-1-377.captain.core.misp.co.uk (91.198.165.5) 16.543 ms 21.744 ms 19.907 ms
11 * * *
12 * * *
13 * * *
14 * * *
PING 188.65.112.30 (188.65.112.30): 56 data bytes
64 bytes from 188.65.112.30: icmp_seq=0 ttl=51 time=20.619 ms
64 bytes from 188.65.112.30: icmp_seq=1 ttl=51 time=20.148 ms
64 bytes from 188.65.112.30: icmp_seq=2 ttl=51 time=20.425 ms
64 bytes from 188.65.112.30: icmp_seq=3 ttl=51 time=20.134 ms
64 bytes from 188.65.112.30: icmp_seq=4 ttl=51 time=20.527 ms
64 bytes from 188.65.112.30: icmp_seq=5 ttl=51 time=18.123 ms
64 bytes from 188.65.112.30: icmp_seq=6 ttl=51 time=18.488 ms
64 bytes from 188.65.112.30: icmp_seq=7 ttl=51 time=18.356 ms
64 bytes from 188.65.112.30: icmp_seq=8 ttl=51 time=18.208 ms
64 bytes from 188.65.112.30: icmp_seq=9 ttl=51 time=18.363 ms
--- 188.65.112.30 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 18.123/19.339/20.619/1.045 ms
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@ unkyUb.
I don't know what the trouble is. It may be the browser, or my system, or virgin.net, or the router, or the phone line.
I only know two things :-
1) It only happens on this site.
2) I am too old and tired to hassle around trying to find a fix.
I keep my posting on here to a minimum.
Are you still having problems with the site TD....I have noticed you aren't posting as much as you use too......
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Morning unkyUb.
Yes, bad as ever.............will only post if it is required by moderation issue.
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Oh dear,
I see by your previous post that Virgin Media is having problems..
Have you thought about changing isp's?
Is it just this site that is a problem for you,or are you experiencing slow pages loading on other sites?
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It's similar for me, but maybe nothing like as frequent.
Just randomly the site doesn't open, or is VERY slow. Then a bit later it's fine. Other sites are always fine at the same time.
Not complaining, just confirming that TD is not alone, but is maybe having much bigger problems than others.
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It's certainly the case that occasionally access to the forum seems to seize up for a minute or so, but it's a short-lived effect. Whenever I experience this and do an immediate traceroute I invariably find that one particular hop ( ae-2-52.edge3.London1.Level3.net (4.69.139.105) ) is unresponsive, whereas that hop responds normally in a traceroute when the forum is working normally.
So I'm quite sure that the problem is with routing and not with the server that hosts the Kitz site. But diagnosing the real cause of the problem is beyond me. TD's problem is certainly more severe than others, and I feel sure that it must be related to Virgin Media and its routing to kitz.co.uk in some way.
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Yes, I get the "feeling" it's a routing issue; will try and do a tracert next time I see it happen.
(I'm on Be)
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I don't have any particular issues connecting.
But - fwiw:
mtr -r -c 20 forum.kitz.co.uk
HOST: dad Loss% Snt Last Avg Best Wrst StDev
1. speedtouch.lan 0.0% 20 6.4 47.2 2.3 100.2 32.1
2. lns2.uan.the.uk.murphx.net 0.0% 20 18.4 20.2 18.1 35.5 4.7
3. er1.uan.the.uk.murphx.net 0.0% 20 18.0 18.8 18.0 19.3 0.3
4. ge2-6-1.cr1.core.the.uk.murp 0.0% 20 18.5 20.0 18.3 38.9 4.5
5. ge0-0-1.pr1.core.the.uk.murp 0.0% 20 22.1 23.9 18.5 70.4 12.4
6. the-linx.as29550.net 5.0% 20 19.1 20.5 18.7 32.4 3.6
7. br1.core.misp.co.uk 0.0% 20 26.2 21.2 20.0 26.2 1.7
8. ge-1-377.captain.core.misp.c 0.0% 20 22.2 24.1 20.3 42.2 6.7
9. 91.198.165.7 0.0% 20 20.8 22.1 19.5 39.8 4.7
10. athens.footholds.net 60.0% 20 20.3 23.9 20.3 33.7 5.7
and
mtr -r -c 20 forum.kitz.co.uk
HOST: dad Loss% Snt Last Avg Best Wrst StDev
1. speedtouch.lan 0.0% 20 7.0 38.4 3.7 96.4 25.8
2. lns2.uan.the.uk.murphx.net 0.0% 20 18.9 18.8 18.0 19.8 0.5
3. er1.uan.the.uk.murphx.net 0.0% 20 18.9 18.9 18.5 19.3 0.2
4. ge2-6-1.cr1.core.the.uk.murp 10.0% 20 19.5 19.4 18.6 25.3 1.5
5. ge0-0-1.pr1.core.the.uk.murp 0.0% 20 19.6 20.4 18.5 40.5 4.8
6. the-linx.as29550.net 5.0% 20 19.5 20.9 18.9 31.8 3.4
7. br1.core.misp.co.uk 0.0% 20 20.5 21.5 19.8 36.7 3.6
8. ge-1-377.captain.core.misp.c 0.0% 20 20.9 21.1 20.1 23.9 0.8
9. 91.198.165.7 0.0% 20 19.9 21.8 19.9 37.8 4.0
10. athens.footholds.net 5.0% 20 29.3 21.5 20.0 29.3 2.4
Compared with:
mtr -r -c 20 bbc.co.uk
HOST: dad Loss% Snt Last Avg Best Wrst StDev
1. speedtouch.lan 0.0% 20 58.3 53.6 3.1 99.2 28.7
2. lns2.uan.the.uk.murphx.net 0.0% 20 18.2 21.9 18.0 44.8 7.1
3. er1.uan.the.uk.murphx.net 0.0% 20 19.4 19.0 18.4 19.7 0.3
4. ge2-6-1.cr1.core.the.uk.murp 5.0% 20 18.7 19.7 18.4 26.2 1.9
5. ge0-0-1.pr1.core.the.uk.murp 0.0% 20 19.2 20.6 18.9 42.3 5.1
6. bbc-gw0-linx.prt0.thdoe.bbc. 0.0% 20 19.6 22.0 19.1 44.4 6.7
7. 212.58.238.153 0.0% 20 75.4 23.8 19.1 75.4 13.2
8. virtual-vip.thdo.bbc.co.uk 0.0% 20 29.2 20.0 18.8 29.2 2.2
and
mtr -r -c 20 bbc.co.uk
HOST: dad Loss% Snt Last Avg Best Wrst StDev
1. speedtouch.lan 0.0% 20 78.4 56.8 6.4 99.2 29.4
2. lns2.uan.the.uk.murphx.net 0.0% 20 19.2 26.8 17.7 96.9 23.5
3. er1.uan.the.uk.murphx.net 0.0% 20 18.4 18.8 18.0 19.4 0.3
4. ge2-6-1.cr1.core.the.uk.murp 0.0% 20 19.4 21.0 18.1 34.3 5.2
5. ge0-0-1.pr1.core.the.uk.murp 0.0% 20 19.4 22.6 18.6 72.7 12.0
6. bbc-gw0-linx.prt0.thdoe.bbc. 15.0% 20 19.8 37.9 18.7 110.2 30.9
7. 212.58.238.153 0.0% 20 19.8 25.2 19.1 87.2 16.9
8. virtual-vip.thdo.bbc.co.uk 0.0% 20 19.3 19.2 18.6 20.1 0.4
Not sure what to make of all that!
Cheers,
Peter
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And doing another couple of tests:
ping forum.kitz.co.uk
PING forum.kitz.co.uk (188.65.112.30) 56(84) bytes of data.
64 bytes from athens.footholds.net (188.65.112.30): icmp_seq=1 ttl=53 time=20.5 ms
...
--- forum.kitz.co.uk ping statistics ---
61 packets transmitted, 27 received, 55% packet loss, time 60159ms
rtt min/avg/max/mdev = 19.390/22.278/45.503/5.420 ms
and
mtr -r -c 20 forum.kitz.co.uk
HOST: dad Loss% Snt Last Avg Best Wrst StDev
1. speedtouch.lan 0.0% 20 60.3 51.9 4.2 92.2 25.4
2. lns2.uan.the.uk.murphx.net 0.0% 20 18.3 19.3 18.0 32.7 3.2
3. er1.uan.the.uk.murphx.net 5.0% 20 18.2 24.0 18.2 118.4 22.9
4. ge2-6-1.cr1.core.the.uk.murp 5.0% 20 18.4 19.9 18.2 37.7 4.3
5. ge0-0-1.pr1.core.the.uk.murp 0.0% 20 18.8 20.5 18.7 33.9 3.6
6. the-linx.as29550.net 0.0% 20 19.2 19.7 18.9 25.8 1.5
7. br1.core.misp.co.uk 0.0% 20 20.4 20.5 19.7 21.3 0.4
8. ge-1-377.captain.core.misp.c 0.0% 20 21.5 23.4 20.2 45.8 7.3
9. 91.198.165.7 0.0% 20 20.1 21.9 19.6 36.8 4.0
10. athens.footholds.net 95.0% 20 21.6 21.6 21.6 21.6 0.0
Looks like the kitz forum server isn't always responsive.
But this doesn't translate, for me, into any noticeable problems accessing the forum.
Cheers,
Peter
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Here's a ping I have just done,it looks fine....I think.
ping forum.kitz.co.uk
Pinging forum.kitz.co.uk [188.65.112.30] with 32 bytes of
Reply from 188.65.112.30: bytes=32 time=22ms TTL=54
Reply from 188.65.112.30: bytes=32 time=21ms TTL=54
Reply from 188.65.112.30: bytes=32 time=22ms TTL=54
Reply from 188.65.112.30: bytes=32 time=22ms TTL=54
Ping statistics for 188.65.112.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 22ms, Average = 21ms
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I can access the site and forum without problem and can read all posts, go back and forward between posts and do all else without problem..........until I come to submit a post.
I type out my post and then hit the "post" button.......that is when the forum freezes and that iswhen I get the error messages as previously posted. I can try up tp six attempts at posting before it "catches".
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When posting and you roll the mouse over the post button do you always get the address shown in the attachment? If not is it the address in the error notice that is the same?
[attachment deleted by admin]
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Mouse roll over has no effect............the error is always the same, but varies to the extent that the very final digit alters depending, I presume, on which board I am trying to post.
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It would appear that you have a problem with javascript on this site. The mouse rollover should show the full url (similar to the attachment above) on the status bar (bottom left corner). The start= should alter, I'm not sure what it represents, except for a link into the database of messages. The last number on the line is as you say the board that you are on.
It may well be advantageous to try another browser for a session, if it works which I am fairly confident it will, I would be inclined to re-install Opera and or the java runtime libraries. Are you running Windows or Linux?
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It may well be advantageous to try another browser for a session, if it works which I am fairly confident it will, I would be inclined to re-install Opera and or the java runtime libraries. Are you running Windows or Linux?
If I remember correctly TD has Windows XP installed...
I would also think trying another browser would help to eliminate whether the problem lies with Opera.
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I have just posted this using WindowsXP and Opera to check the forum.
Edited using the Linux version and can verify my previous post about the url being displayed on the status bar.
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Hi
Virtually no problem since early February ,I have only experienced some slowness in connection ,but nothing really too disruptive :) it seems to be just for a maybe 10 seconds to 15 seconds to load page , then everything is back to normal
@SS44 quote When posting and you roll the mouse over the post button do you always get the address shown in the attachment?
I don't get any info with mouse hovering over Post button . Yet works OK for me :) . I am using FF.
Regards Jeff
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I can access the site and forum without problem and can read all posts, go back and forward between posts and do all else without problem..........until I come to submit a post.
I type out my post and then hit the "post" button.......that is when the forum freezes and that iswhen I get the error messages as previously posted. I can try up tp six attempts at posting before it "catches".
That would seem to imply its not a server related issue.
I also have a report set so that if theres any problems with SMFforum connecting to the forum database due to it being busy then I get an email, and all is fine with the SMF database.
There was a slight hiccup back in Feb.. but that was a routing issue due to a server 2 hops before mine being DDoS attacked.. which obviously will have caused some slowness anywhere further down the link, but it wasnt actually my server where the problem was.
This sounds more like a software related issue, such as browser/javascript or firewall AV antimalware type thing.
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Looks like the kitz forum server isn't always responsive.
But this doesn't translate, for me, into any noticeable problems accessing the forum.
If it is busy, it should prioritise other traffic over ICMP... which is why the ICMP ping/tracert may show something, but you dont see any physical signs of slowness accessing using other protocols.
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TD.. Ive had a look around and really cant see anything obvious as to why you should be having this problem with posting.
Can you do me a favour please and see if you experience any problems if you try to post using IE (trying to narrow a few things down).
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I've been having a play with the javascript options in Opera, and I see that one option is "Open console on error" which might give a clue if the problem is to do with javascript.
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Thank you, all, for your continuing help and support...........I really do appreciate the time and trouble you are going to to try and sort my little problem.
Fingers crossed.....the issue may...just may...be resolved thanks to roseway.
I had not realised that there was an option to open a javascript error console in Opera but upon roseways advice I enabled that.
As soon as I then clicked on a link here to open a thread.....up popped the attached error report.........
The second line was interesting to me as I could at least understand something of the implications although the first line has me none the wiser as I do not know what it means.
Anyway, the second line talks of Googlesyndication.....which made me think of the adverts on the site.....which I have blocked......so I went into the options and had a look at the contents of the blocked items folder....and in there as well as the ads. was an entry for blocked content which was identical to the second line of the report in the javascript error console.....
I deleted that entry and the ads. one from the blocked content list, the ads now reappear on the site.................and I can now click on the links and post without that original javascript error console popping up.
Will post some drivel here and there for a session to see if all is well, but it does seem as if the problem is solved....fingers crossed.
Thank you again for all your time and trouble...it really is much appreciated...
Oooops...forgot the attachment...
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I deleted that entry and the ads. one from the blocked content list, the ads now reappear on the site.................and I can now click on the links and post without that original javascript error console popping up.
:thumbs:
Will post some drivel here and there for a session to see if all is well, but it does seem as if the problem is solved....fingers crossed.
:fingers:
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Good news TD! :fingers:
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I have been thinking............this probably has nothing to do with the problem.
I had blocked content....get error message that content is missing.........re-enable content and message goes away. That is logical.
But why should missing and/or blocked content cause the problem in the first place ?
No, I think I'll have to look further next time I get the "freeze"..
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Just a question whilst on the subject of Opera error console........what are CSS warnings/errors/messages? I have got quite a few listed(never deleted them since I have been using Opera)
Is it ok to delete them?
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@TD Googlesyndication uses java quite a lot for it's adverts amongst other things and by blocking the content one is preventing some javascripts from running, Google has a lot to answer for.
@UncleUB css stands for cascading style sheets and as such is for decoration purposes and not operational. If they are taking up a lot of space, which is doubtful you can delete the messages quite safely.
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I'm playing with the pre-release version of Opera 10.51 for Linux, and I can reproduce exactly the same problem when I block googlesyndication. So I think it's possibly a bug in Opera 10.5.
That being said, the Google ads aren't very intrusive, and help to pay for the site. :)
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Thank you all for the further comments.
Hokeydokey.............blocking googlesyndication in this version of Opera ( and in the previous version 10.10 which I had reinstalled alongside 10.50 as a tester ) causes the problem..........so avoid in-build Opera content blocker.. :thumbs:
As said the ads are not intrusive and do generate a little revenue so old TD can live with them................and on reflection this does remind me of a little issue that I had spotted weeks ago when I blocked the content, but which issue I had forgotten.
In previous versions of Opera, when blocking content, I could select one advert from a whole bunch of them and block that individual item only, leaving the rest in their glory...................however, in this version I can block all or nothing.
Must indeed be a bug in the content blocker which appears to be killing more than it should.
Will post an "error ticket" about that on the Opera webbie
Woohoo...could TD's weeks of frustration really be at an end... :fingers:
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I agree about the ads helping to pay for the site and not being too obtrusive, but it is this google syndication that is the slight worry. I used to use FF and had a wonderful add on called NoScript which would stop any script from running. The thing is there is more than google running scripts in the background. Question is why should google need to be run against the submit button?
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I'm afraid I have no idea about that question. There are of course various Kitz scripts concerned with the display of images and themes, but what happens beyond that I don't know.
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One of the great mysteries of life ;D
I may have found an answer to the blocking of content though. I am also running a Linux version of Opera, however I think it will be relevant to whatever version. If one blocks content by 'right clicking' and selecting the block content, I get a toolbar at the top of the page with the customary cancel|ok buttons but it also says "To select all elements of a group click on the element", "To select a single element press shift before clicking" or words to that effect.
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TD's hopes have been dashed.
The error persists as per attachment ..........just ocurred trying to post in the "three word story" thread.
Interestingly..........no error report from javascript console, so that is, after all, not the problem.
ps......same again when posting this....this is second attempt.
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That being said, the Google ads aren't very intrusive, and help to pay for the site. :)
Tbh I don't have the adds blocked and the site still loads quick for me.It does seem to load slightly quicker in Opera 10.10 than FF 3.6.
@SS44,
Thank you for your explanation of CSS. :)
They mostly seem to be connected to 'style sheets' as you have pointed out. :)
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What a shame TD. What happens if you try the keyboard shortcut instead of clicking on the post button? My shortcut is 'alt+s' for submit.
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TD's hopes have been dashed.
The error persists as per attachment ..........just ocurred trying to post in the "three word story" thread.
Interestingly..........no error report from javascript console, so that is, after all, not the problem.
ps......same again when posting this....this is second attempt.
:no:
What about trying another browser,no need to play about with it,just download it and then try some posts on here.
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TD's hopes have been dashed.
The error persists as per attachment ..........just ocurred trying to post in the "three word story" thread.
Interestingly..........no error report from javascript console, so that is, after all, not the problem.
ps......same again when posting this....this is second attempt.
I think there must be two separate problems. I was able to reproduce the javascript problem, and was unable to post messages here when googlesyndication was blocked. So I'm sure that this was a real problem, and has been cured by unblocking googlesyndication.
I've been using Opera 10.51-pre for some hours now, on this and other forums, and I haven't been able to break it again. So I rather think that your remaining problem is some sort of local issue, possibly also associated with the use of Opera in some way. Trying a different browser for a while would help to home in on the cause.
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I'm not sure - but I think it may depend on how the browser loads the page. - Different browsers use different methods, but I believe some read 'downwards' whilst some others may read text then any media content. If during the rendering process the browser reaches a point which it cant read, then it may just 'hang'. Im not certain on those facts so dont take it as gospel, but I do certainly seem to recall something about the different rendering processes of different browsers.
HOwever the fact that a browser is hanging because of blocked content doesnt seem good. I wonder if this is just in the latest opera version? Because if so then it must be a bug.
[edit] Just noticed this wasnt a fix for you so ignore above.
>> Question is why should google need to be run against the submit button?
Guessing, but the likely answer would be that when you submit, it will force a total refresh of a page so that the new content can be displayed.
Prior to that, opera will be taking any media content from the cache. Therefore no long loading time.
@ UB >>> Is it ok to delete them?
Yes
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TD - could you try a different browser - just to see if it does help.
Some of the old CA users, may remember that about 3-4 few years ago I used to be a big Opera fan, but I had to stop using it a few years ago because I had awful problems on some sites, particularly secure sites, when it wouldnt render stuff as was intended, and why I switched back to Firefox.
One of the things I do always try and do is make pages on the site W3 compliant - so that it should be readable by all browsers... in fact over the years Ive spend quite a lot of time making sure that it is. Theres a couple of things on the main site that arent (iirc the isp rate results - but its something very minor and due to the way it displays the colour bar chart) but aside from that Im proud to display the W3 badges for valid html/xml + CSS
http://validator.w3.org/check?uri=http%3A%2F%2Fforum.kitz.co.uk%2Findex.php%2Fboard%2C1.0.html
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Thank you again everyone for your further advices and help.
I would really like to stick with Opera if possible.........so, for now, I am trying a compromise.....I have uninstalled Opera, cleaned all traces of it off my machine and have made a fresh install with a new shiny download....back to the last version (9.62 ) where I did not have the problem.
If that does not cure the problem....will then try another browser.
Fingers crossed... :fingers:
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:fingers:
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Here's hoping that it works :fingers: :)
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:fingers:
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:fingers: good luck td
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So far...so good... :D
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So far...so good... :D
:fingers:
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I really hope that has sorted it for you TD :flower:
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No problems here for a while.
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Are you still having problems TD ?
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Yes, it has started again.
All day yesterday was beautiful....zipping along without a hitch.
Today, every post the same old error....time after time.....and in Opera and IE7
Why ok one day, and then belly up the next without having made any alterations anywhere..........and why only me ?
edit.........having said that, this post went in no problem
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Not wanting to sow the seeds of doom but have you done good anti-virus check?
Also make sure your wastebin is empty.
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Other that SS44's suggestion, I think that we must be back to the theory that it's a routing issue. The Opera problem was really a side issue, only related to the blocking of googlesyndication. With that unblocked, I don't really think that the browser is responsible for the ongoing difficulty.
We've all had occasional experiences of the forum appearing to seize up for a minute or so, and we can be reasonably confident that it's not the fault of the hosting server, which is extremely fast and running well within its capacity. My own experience has shown a repeatable difference in routing behaviour between the normal forum response and the unresponsive state. So I suspect that TD's problem is just a more troublesome manifestation of the same general routing issue.
Unfortunately, testing this theory is rather difficult, and I don't expect that you want to change ISP just on the offchance that it might be the solution. :)
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Thank you for the further comments.
It must be an "external" problem as you suggest............as suddenly as it arose this morning, it has now cleared again.
I know that virgin media has a "we are going slow" post on their service status webby......that may be the root cause. Maybe a change ofISP is next to be considered.
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Thank you for the further comments.
It must be an "external" problem as you suggest............as suddenly as it arose this morning, it has now cleared again.
I know that virgin media has a "we are going slow" post on their service status webby......that may be the root cause. Maybe a change ofISP is next to be considered.
It must be very frustrating not to be able to get to the bottom of it after exploring all the options/advice given. :(
Irrc you don't have any LLU isp's enabled in your exchange TD,so perhaps a switch to an isp who has very knowledgeable support staff,such as Zen,Newnet or IDnet might be beneficial in the long run :)
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Hi
Perhaps you could try http://www.grc.com/dns/benchmark.htm if you suspect that there is a DNS routing problem .
Regards Jeff
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Just had a period when I was unable to connect either to the forum or the main site. Googling around didn't show anybody else with the problem so I guess it's local to my connection. All back now but was probably u/s for at least 3 mins so I thought it was worth reporting.
Tony
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It was down, tonyappuk, for a while between about 1600-1618 hours.
Fine now.. :thumbs:
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Thanks TD
Tony
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From the Service status
A couple of servers are currently inaccessible. Please bear with us and we will update shortly.
This is due to an issue with one rack and is affecting Athens, Exeter, Caracas and My.Vidahost. Apologies for the disruption.
All servers are now back online.
The cause here was a faulty switch which has been replaced. This was our first hardware failure for several years - apologies for the ~17min disruption
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Since hopefully TD's problem is resolved, Im going to lock this now.
If there's any fresh incidents please feel free to start a new thread :)
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I've done a sneaky unlock of the topic as I owe it all the good Kitizens who helped and assisted in my problem, and who all spent lots of time and effort to help.
The problem lay in the WebShield component of my av prog. Avast 5 Free Edition.
Having taken advices from the good people at the Avast forum, the issue was resolved by doing a bit of minor and internal tweakery in Avast.
No problems at all since that was done.
Thank you again.....will relock the thread now.
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Thanks for letting us know what it was TD. Im so glad that its now fixed :)