Kitz Forum

Broadband Related => ADSL Issues => Topic started by: tickmike on May 13, 2007, 06:03:32 PM

Title: Now It's My Turn To Have Problems.
Post by: tickmike on May 13, 2007, 06:03:32 PM

It seems to be my turn to have some problems, It started on Saturday 12/5/07 about 19.15 hrs., lost DSL intermittently then it just got no better at about 21.30 lost DSL altogether.   >:D
Sunday DSL did not come back until 15.15 hrs.  :)
I sent a report to my ISP for there info and I noticed that they have some problems in the last few days and still monitoring it.
Just typing this out and our phone starts ringing all the time   >:D  ( note.. its poring down out side ) DSL still ok, we can still use the phone with crackling noises on it .
I'm now thinking the rains got in a junction box.  ?.

Is it best to tell BT ( yuck Indian call centre !!! ) or fill in a 'on line' BT fault report or tell my ISP.

Michael.

Title: Re: Now It's My Turn To Have Problems.
Post by: tickmike on May 13, 2007, 06:32:17 PM

Up date .
Just done a BT speed test and I'm only downloading at 1010Kbps that's a lot slower than normal.
DSL = 5632 @ 4dB (with DSL Tool ) about normal for my long line.

Title: Re: Now It's My Turn To Have Problems.
Post by: kitz on May 13, 2007, 06:35:59 PM

I'd report it as a phone fault on 150 saying phone ringing all the time and is possibly related to wet weather.  Also worth mentioning that you have performed a quiet line test and have crackling on the phone...  this type of call gets priority over adsl faults.

Title: Re: Now It's My Turn To Have Problems.
Post by: tickmike on May 15, 2007, 12:04:19 AM

Update.
Reported the fault on line .
Just done another BT speed test and its gone down to 750 Kbps now . :no: