Kitz Forum
Broadband Related => Broadband Hardware => Topic started by: bob.gas on June 13, 2006, 06:54:38 PM
-
I finely bit the bullet and bought one, but unfortunately can't get it to recognise the ADSL service.
I got so far in the Smart Wizard, then a page says "No ADSL service detected" (internet light flashing amber) which is strange as it is ok with my original router.
Tried wiring to the master socket, still not working. :?
Any advice for a dummie most welcome.
Bob
-
Sorry Bob, I can't help you.
But, is flashing Amber the correct code for the router :?:
I think the others have gone for a ride in Stans car to try settle down the suspension so give then time to get back and they will probably be able to help.
Phil
-
I think the others have gone for a ride in Stans car to try settle down the suspension so give then time to get back and they will probably be able to help.
Phil[/quote]
:lol: :lol:
They'll be very shaken up that's for sure Stan.
The amber light flashes on this router when it can't find the ADSL, and it a steady green when ok.
As you can probably tell, I'm not an expert.
](*,)
Bob
-
:oops: oops sorry, meant Phil!
-
The flashing light means it cant sync to the exchange.
You should have just been able to unplug the old modem and plug the netgear in the same place.
You havent changed anything to do wth the filters at all?
What is puzzling is that you say it wont work in the master socket either?
Have you tried the test socket behind the main socket and see if it works in there (trying to eliminate where the error is occuring).
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww.kitz.co.uk%2Fadsl%2Fimages%2Ftestsocket.gif&hash=8dd3b22d06c355c55789de83864d2248160b0751)
-
Hi Kitz
Did you enjoy the ride? :mrgreen:
I haven't changed anything that I know of.
Just unplugged the eTec router and plugged the Netgear in.
As it wouldn't work I put the eTec back and voil?.... back on line.
I had this problem when I tried a Solwise Sar 600-ER from my ISP.
They were very good with the support, but eventually the guy decided it must be a faulty router and I returned it.
As for the test socket, do I need to test that if the eTec is working ok?
Got me baffled (not hard to do).
Bob
-
Hi bob
Was out last night, hence me not seeing it sooner.. damn the suspension on stans car :)
I'm not sure if Ive asked you this in the past on some other occasion, but are you able to get any line stats out of the etec?
This is strange because the Netgear has a particulary good record on long length lines and being able to get and maintain sync.
By using the test socket you get the best chance of getting sync than anywhere else, and my thinking was that if the netgear could sync whilst in the test socket it was the best way of seeing if it was going to sync or if there was something wrong with the actual router itself.
However I wasnt aware that you had had a similar problem with another router.. which proves rather interesting. The etec isnt a router that Ive come across before so I know zilch about it really.
-
Bob,
Largely a shot in the dark here... did you use the new RJ-11 cable that came with the new router, or did you use the old one?
The reason I'm asking is, that I know some old 56k modem cables were wired differently to other ones, and I'm wondering if there's something similar going on here.
It just seems slightly odd to me (and probably you too!) that two new routers don't work, yet the Etec seems to work with no problem.
Like Kitz says, the DG834(G) has a very good reputation with long lines. There's been several instances on other forums about people noticing success with this. Whilst I don't have a particularly long line myself, my DG834G is holding a steady sync at 8Mb whilst the Noise Margin drops to 0dB (and on occasion -1!). Most routers would give up the ghost when it dropped to about 3dB, and they would drop and reconnect at a lower speed.
Sorry if you've already tried the cable, but it's the only thing I can think of :(
-
Bob,
Largely a shot in the dark here... did you use the new RJ-11 cable that came with the new router, or did you use the old one?
Hi Chris
No I haven't tried the new one yet, never gave it a thought.
I haven't had a chance to try the Negear router again just yet, too busy watching the footie.
I know, I know.......... but it only comes round every 4 years (that's my excuse).
I'm going to have another try over the weekend so I'll try the new RJ-11 and let you know the outcome.
Thanks
Bob
-
Hi Chris
Have done as you advised, changed RJ-11, ADSL cables + new filter supplied with the router.
Still same problem unfortunately.
I have posted on Netgears forum with one reply similar to yours, posted again, waiting any reply's.
This is a bl**dy pain. 8-[
All I wanted was a modern reliable router with firewall and hopefully better speeds (ADSLMAX getting 1Mbps.......yuk!)
Bob
-
grrr.. sounds like youre not having much luck with MAX or routers right now :(
Seems strange cause if irrc the estimate was 3Mb.... whats the highest sync speed youve seen?
-
grrr.. sounds like youre not having much luck with MAX or routers right now :(
Seems strange cause if irrc the estimate was 3Mb.... whats the highest sync speed youve seen?
Dunno how to do it Kitz, sorry. :oops:
Have posted on the Netgear forums:
http://forum1.netgear.com/support/viewtopic.php?p=130854#130854
What do you think about what Eric says - "some firmware versions completely refuse to sync on some exchanges"?
Still don't know how to find the firmware. (Feel such a dummie). :-({|=
Bob.
-
Still don't know how to find the firmware. (Feel such a dummie). :-({|=
As you've probably discovered by now, I've answered that question, but I'll repeat it here: it's on the status page of the router's web interface.
Funny how the same people pop up in different forums, isn't it? :)
Eric
-
>> Funny how the same people pop up in different forums, isn't it?
lol.. that is so true :D
I'd also be inclined to follow John_ON's suggestion to enter the details manually rather than the smart wizard.
Once you have the settings in, you can keep the router plugged in to see if it can at least try and sync at some point.
In case you dont know which settings to use, theres a list of them here
http://www.kitz.co.uk/adsl/router.htm
The default IP address for the netgear is 192.168.0.1
-
As you've probably discovered by now, I've answered that question, but I'll repeat it here: it's on the status page of the router's web interface.
Sorry Eric, blind as a bat.
Should have explained a bit better.
I did try the IP address b/4 but got "Page cannot be displayed" on Firefox & IE.
I will have a go at the manual set up when more time Kitz.
Apologies if I keep asking the obvious, but I really am struggling with this.
Bob
-
>>> I did try the IP address b/4 but got "Page cannot be displayed" on Firefox & IE.
What happens if you click the following link?
http://192.168.0.1
Default username = admin, password = password
-
>>> I did try the IP address b/4 but got "Page cannot be displayed" on Firefox & IE.
What happens if you click the following link?
http://192.168.0.1
Default username = admin, password = password
This is what I get Kitz:
The connection was reset
The connection to the server was reset while the page was loading.
* The site could be temporarily unavailable or too busy. Try again in a few moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
Don't have a problem getting my eTec IP address (Strange).
http://10.0.0.2/
You don't live in Hampshire by any chance, do you Kitz? :lol:
Thanks for your time again.
Bob
-
I was looking in the Windows Security Center and under firewall it stated At least one of the firewalls on this computer is currently ON.
When I disable Kerio, it states Comodo Personal firewall is currently on.
Months ago I tried Comodo Personal Firewall but removed it and reinstalled Kerio.
Wondered if this would cause the prob's with the router?
Bob
-
I was looking in the Windows Security Center and under firewall it stated At least one of the firewalls on this computer is currently ON.
When I disable Kerio, it states Comodo Personal firewall is currently on.
Months ago I tried Comodo Personal Firewall but removed it and reinstalled Kerio.
Wondered if this would cause the prob's with the router?
Bob
Sounds very likely Bob.
I had a slightly similar incident not long back where I had (I thought) deleted the pre-installed anti-virus on a friends laptop before putting Panda IS on, unbeknown to me at the time the pre-installed AV "was still active" giving me no end of problems until I discovered the it hadn't got removed.
-
Cheers OF
Did you simply uninstall through Add/Remove?
That's how I removed Comodo.
Checked in Programs - nothing! Yet it still shows in Security Center. :?
Don't wanna mess with the registry without expert advise.
Any ideas?
Bob.
-
Yes, add/remove.
But forgot to disable it first (never really gave it a thought.
Maybe you could try re-installing it, then make sure it is disabled properly before removing it again.
Although I think I used either Norton System Works or System Mechanic to remove the registry entry.
Like yourself I try to keep out of the registry if I can help It.
-
hmmm somethings stopping you access the router obviously.
The fact that Windows picks it up Comodo would indicate that it didnt uninstall fully.
You should be able to access the router interface as its still within your local network.
Obviously its decided the old router was safe because that was probably in place first, but isnt giving you access to the new router.
Just done a quick google and it seems like your not the only one thats Comodo has done this to:-
http://forums.spywareinfo.com/index.php?showtopic=77304
>> You don't live in Hampshire by any chance, do you Kitz?
Nope sorry, Im oop norf :/
-
OK, so I've got rid of Comodo (thanks for that Kitz).
Tried setting up the DG834 again but cannot get the router's web interface to open.
Tried following the manual instructions and get the same page as b/4, The connection was reset ....blah, blah, blah.
Tried with no firewall....same thing.
Short of throwing the lot out the window, what should I do next. 8-[
Bob
-
>>> what should I do next.
ummmmm ......take a deep breath and try not to scream? :/
Can you ping the router on 192.168.0.1
http://www.kitz.co.uk/tech/ping.htm
Has the netgear forum have any idea why you cant acess the router interface?
Normal culprits are cables and firewalls.
-
This is what I got with the DG834 Kitz:
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi80.photobucket.com%2Falbums%2Fj161%2F147bob%2FScreenHunter_2.jpg&hash=06bcce98f6aca56e30733efed1b6fd9fbfa6a413)
Any clues? :-k
Tried it without the firwall, and the eTec works ok so I would have thought the cables were ok???
Gotta headache now. :-({|=
Bob
-
Sorry bob Im really at a loss on what to say to try on this one now
That shows that the router is reachable, but something is stopping you accessing it via your browser window.
Do you use Firefox or IE as your main browser, Im wondering if you use IE, try downloading FF and see if you can reach it with a different browser?
http://192.168.0.1 would indeed seem to be the correct address for your router.
oooh.... However.... one thing that Ive just noticed right now as Im typing this. - BBCs IP addy has come up as your router address.
What have you got in your network settings for your network card
(see bottom of this page - http://www.kitz.co.uk/adsl/router.htm )
Try manually configuring your network card with the following details
Use the following IP address : 192.168.0.3
Subnet mask 255.255.255.0
Default gateway : 192.168.0.1
Use the following DNS Servers
217.158.60.204
217.158.60.30
-
\:D/ =D> 8) :lol: (Couldn't find a trumpet fan fair. lol)
As you might have guessed......... IT'S WORKING!!!!
Had a couple of mails from Netgear support, the last one advised a firmware upgrade to v2.10.22.
The address they gave for the router is http://192.168.0.1 which got me into the interface (At last :roll: )
The strange thing is though, the firmware sowed as v3 something or other when it should have been v2 (back of router).
Anyway, I have now reverted to v2.10.22 and all is ok. [-o<
Still only getting 1Mbps on adslmax though, was hoping the new router would make a difference.........ah well.
Thanks for the input Kitz,Eric & Chris. :)
Bob
-
Sorry, nearly forgot you OF> :oops:
-
YAY at last :)
So glad you have it sorted.
>> Still only getting 1Mbps on adslmax though
What speed are you syncing at now?
(Details how to find your line stats) (http://www.kitz.co.uk/adsl/frogstats.htm)
On maxdsl (http://www.kitz.co.uk/adsl/maxdsl2.htm), you have to have decent sync speeds for 3-4 days before your actual throughput speed will increase.
-
Hi Kitz
Connection speed - d/stream = 1952 kbps u/stream = 448 kbps
Attenuation - 59 db 25.5 db
Noise margin - 9db 17 db
It's great to be able to access these stats now, whereas I couldn't with the old router. (might have a go at upgrading the firmware on it later, so's I'll have a spare).
Just to add, tried the "Shields up" and am now well and truly stealthed. \:D/
Bob
-
>> Attenuation - 59 db
On *traditional* adsl you would have only just scraped 1Mb (limit is 60dB).
>> Noise margin - 9db
You have a bit of room for manoeuvre there (SNR margin often decreases as the evening goes on). so hopefully you should be stable.
>> d/stream = 1952 kbps
hmmm, that means your data rate will be set at around 1.5Mb which is a bit more than 1Mb, but not much.
You are soooo close to 2Mb, but not quite there, does the figure increase if you plug the netgear into the master socket?..
or even better the test socket behind the master socket?
Details half way down the page
http://www.kitz.co.uk/adsl/lowSNR.htm
-
Hi- just connected my new DG834G. Is it possible to find out if interleaving is on or off from the line stats? I can't seem to find it anywhere.
-
You have to go round the houses a bit to get the information, but it's not too difficult.
First logon to the router and then select this address:
http://192.168.0.1/setup.cgi?todo=debug
which should result in a screen which just says 'Debug enable'.
(That's assuming that you haven't changed the router's IP address from the default).
Then exit from the web interface and open a command-line window. Type:
telnet 192.168.0.1
You should get a BusyBox welcome message to confirm that your telnet connection is established.
Now type:
cat /proc/avalanche/avsar_modem_stats
This will give you a stream of information about the ADSL connection. Scroll up and find a section something like this:
[Upstream (TX) Interleave path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 1 FEC: 68 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 49 FEC: 0 NCD: 0
LCD: 0 HEC: 0
In this example the interleave figures are all zero, apart from the first NCD value, which always seems to be 1, so this router is in fast mode. If you see zeros in the fast path sections and other figures in the interleave sections, then interleave is on.
Eric
-
Eric-thanks for prompt reply. I managed to follow your excellent instructions and concluded that I do have interleaving on. Next thing is to decide whether to keep it on or not.....!
-
You're welcome Delia. As far as I know, the only possible downside of interleaving is an increase in latency of 20-25ms, which may possibly be of some significance if you're an online gamer. On the other hand, it should give you greater stability. Your ISP should be able to get it switched off if that's what you want.
Eric
-
Some more questions- does anyone turn their DG834G off? If so do you just switch off at the mains? Is it OK to leave it on constantly?
-
Routers are designed to be left on all the time, and that's what most people do. The amount of electricity which they use is tiny, so it's really not an issue of cost or environmental friendliness. I leave mine on.
Eric
-
Ive had a router of some make or other continously connected for over 3 years now.
I never turn them off,
as roseway quite rightly said said the amount of electricty used by them really is doesnt amount to much.
-
My DG834G is left on all the time, 24/7. There are arguments that say it's actually better for them to be left on, especially since they get reasonably warm.
Heating up and cooling the components down every day will shorten the life of them more than leaving them warm all the time.
There are also risks associated with blowing components with a power surge when turning them back on. Some Netgear mains adapters are said to be unregulated, which means they don't give out very "clean" power. The voltage regulators inside the router therefore come under stress each time you switch on.
If you're worried it might be getting a tad too hot, you can always use the funky stand that came with it and stand it up on its end, to allow more air to get to its nether regions ;)
-
Thanks for all the replies. You've convinced me to leave mine switched on!
-
Heh, wasn't particularly out to convince you.. at the end of the day you should do what you're happiest doing, and not just because "some folks on the net said you should" :)
Having said that, I think you're doing the right thing leaving it on :D
-
Sorry to keep asking questions, but for some reason, the "Wireless Settings" has disappeared from the side bar when I log in. Does anyone know why this is, please?
-
Still interested in the reason for this, but I managed to get it back by powering the router off & on???
-
IIRC the Netgear web interface is within a frameset.
If you go in via the main page is the menu back on the left?
http://192.168.0.1
-
I think our posts crossed, Kitz. I've got it back but am still baffled why it disappeared. The menu was there on the left as you say, but the heading "Wireless Settings" was not there- just "Basic Settings" and " "ADSL Settings". The re-boot seemed to do the trick. Any ideas?
-
I'm guessing here, but as the same firmware is used for the wireless and non-wireless versions then the firmware must check out the hardware when it boots and set an internal flag to specify whether it's a wireless machine. Perhaps this internal flag just got lost through a glitch.
If you ever want to manually reboot the router again, you can do it from the web interface instead of pulling the plug. There's a reboot button on the Diagnostics screen.
What version of the firmware do you have? This is shown on the status screen. If it's not the latest it might be worth considering an upgrade.
Eric
-
Thanks for reply. The firmware is V4.01.06.
-
You have the latest (v3) version of the router. That's still very new, and there isn't a lot of information about it on the net. There was a problem using the original 4.01.04 firmware in the UK (in fact Netgear said don't use it in the UK) but presumably the 4.01.06 has been modified to suit the UK. I can't really suggest anything more about the loss of the wireless setup link, but perhaps you should just shrug and put it down to 'one of those things'. :)
Eric
-
>> you should just shrug and put it down to 'one of those things'
heh thanks for the firmware suggestion first though eric..
but I think you may be right. :-s
-
>> Attenuation - 59 db
On *traditional* adsl you would have only just scraped 1Mb (limit is 60dB).
>> Noise margin - 9db
You have a bit of room for manoeuvre there (SNR margin often decreases as the evening goes on). so hopefully you should be stable.
>> d/stream = 1952 kbps
hmmm, that means your data rate will be set at around 1.5Mb which is a bit more than 1Mb, but not much.
You are soooo close to 2Mb, but not quite there, does the figure increase if you plug the netgear into the master socket?..
or even better the test socket behind the master socket?
Details half way down the page
http://www.kitz.co.uk/adsl/lowSNR.htm
Hi Kitz
Bit late I know :roll:
Am unable to test at master socket as PC upstairs in office and socket downstairs in hall (miles away).
Still only getting under 1 Mbps:
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi80.photobucket.com%2Falbums%2Fj161%2F147bob%2FScreenHunter_3.jpg&hash=7f8aa375510e12903e2e76e0556843b4436bd36c)
Connection Speed 1888 kbps 448 kbps
Line Attenuation 59 db 15.5 db
Noise Margin 2147483644 db 16 db
EFH said it's worth hanging on to see if speeds improve, so that's what I'm doing, unless you have a miracle cure.lol
Would it help if I fitted a BT NTE5 filtered faceplate?
Bob.
-
>> Connection Speed 1888 kbps
which means your bRAS profile should be set at around 1500. Do EFH know what it is set at?
speeds of 946 kbps is more indicative of a 1Mb bRAS profile.
>>> Would it help if I fitted a BT NTE5 filtered faceplate?
They certainly do help an awful lot of pple on longer lines.
Normally I suggest testing from the test socket behind the faceplate on the master socket first as an indicator. If your stats are better from this test socket, then that is when the NTE5 adsl faceplates will help.
-
Connection Speed 1888 kbps 448 kbps
Line Attenuation 59 db 15.5 db
Noise Margin 2147483644 db 16 db
That's false reporting of the noise margin by the router. What it actually means is that the noise margin has gone negative, and the connection will drop pretty soon if it stays that way. 59dB of attenuation is rather on the edge for ADSL, and you will always be vulnerable to noise margin problems.
A filtered faceplate would be your best technical option to get the most out of your line, but you would still be stuck with running a new cable from the faceplate to the computer room. One solution (if domestic matters permit) would be to install a wireless router near the filtered faceplate.
If this isn't an option you might well get some improvement with your present setup by opening up each telephone socket in the house and disconnecting the wire to pin 3 (the ring wire). The ring wire is redundant when you have ADSL because ADSL filters contain their own ring signal generation. Nearly all modern phones don't use the ring connection anyway. The ring wire acts as an aerial which picks up interference and degrades the ADSL noise margin, and disconnecting it will often effect an improvement.
Eric
-
As roseway said, the ridiculously large number for your SNR margin means it's gone negative.
The DG834Gv2 seems to be brilliant at holding onto sync on a low SNR margin. Mine frequently goes to 0 or -1 and yet I never lose sync!
However, I would expect that the reason for your slowdown is the sheer number of errors that will be on your line due to the SNR margin being so low.
if you re-sync, it should be able to adjust and sync at a slower speed than before, but ironically you'd probably get better throughput due to fewer line errors.
Consider roseway's suggestion about filtered faceplate and wireless router at the master socket - it could improve things for you a lot.
-
Many thanks Kitz, Eric & Chris. :)
Going away for a few days, so will give your suggestions a go when back.
Just a thought!
A couple of peeps have mentioned buzzing on my line when phoning me. Would this happen with the probs I'm having?
And what distance would you call a long line Kitz?
Mine has been stated as 2.70 kilometers from exchange (as the crow flies).
Many thanks again.
Bob
-
You can't go by the 'as the crow flies' distance. A line can travel all round the houses (literally) before it reaches you. 59dB of attenuation means that it's a long line (and a good bit longer than 2.7km).
Eric
-
As a very very VERY (that's VERY!) rough scale, you can divide the attenuation by 10 to get a very very VERY rough idea of your line length in km.
So 59dB of attenuation would roughly equate to a 5.9km line.
(Like I say, it's a very rough guess - have I made that clear enough? :P)
-
Could someone help me again, please. Trying to block sites, then allow using a trusted IP address. Which trusted IP address do I use-have tried the one supplied by ISP (which is dynamic anyway)- also tried 192.168.0.1-neither worked. Thanks.
-
Just tried 192.168.0.2 and this works...
-
I'm not sure exactly what you're trying to do here, Delia. The purpose of the 'Block sites' capability is to restrict access to certain specific web sites. So the information which you need to enter is keywords to block (e.g. strong swear words) or a domain which you want to block (e.g. www.farm_animal_porn.com).
The 'Trusted address' is the local IP address of a computer which will not be subject to the blocking, i.e. a 192.168.0.x address (where x isn't 1 because that's the address of the router). If you use one computer for yourself and your kids use another then you could make your own machine trusted with full access, while the kids are subject to the blocking of some sites.
Eric
-
That's exactly what I've done Eric, it's just that I didn't explain it very well! Thanks for replying anyway.
Delia
-
That's good Delia. Sorry if I went into patronising lecture mode. :)
Eric
-
Not at all Eric, you just put it more eloquently!
Delia
-
To get the IP address of a computer you're sitting at, do this:
If the computer is running Windows 2000, XP or Vista, do this:
- Click Start -> Run and type cmd in the box, then click OK (or press Enter)
- At the prompt, type ipconfig and press Enter
One or more of the lines will show "IP address". Depending on how your PC is set up there may be more than one network interface - choose the one with an IP address in the same range as you know you're using e.g. 192.168.0.x
If the computer is running Windows 95/98/Me, do this:
- Click Start -> Run and type winipcfg in the box, then click OK (or press Enter)
- Choose the network adapter from the list at the top of the window. Depending on how your PC is set up there may be more than one network interface - choose the one that shows an IP address in the same range as you know you're using e.g. 192.168.0.x
Hope this helps :)
-
Use ifconfig in Linux
-
I use a DG834 v2 and am about to buy another one on someone else's behalf, no doubt it will be a version 3.
Are there any significant difference between the 2 versions (I know the firmware is different) in performance, use, interface and facilities?
I see that Netgear have an update for V3 for Vista and they say DG834v1 and v2 have been discontinued, no updates planned
.
I can't quite see why Vista should make any difference as the router is accessed via a browser, any comments?
Thanks,
Terry.
-
I'm not sure why Vista needs an update either, but oh well.. perhaps something to do with the uPnP, I dunno.
As for the difference between the versions - it's not just that the firmware is different, it's based on a completely different ADSL chipset... the v1 and v2 were based on the Texas Instruments AR7 chipset, and the v3 has a different. However, the chipset is only half the story, and Netgear seem to have done a good job in the firmware for both versions, which mean they both seem to perform pretty well, and, crucially for a lot of owners, they will hold the connection under conditions where other routers would simply drop out and resync.
I've heard good reports of the v3 - I have a v2 and I like it. I'd still get a v3 based on what I've heard. :)
[edited 14.11.07
re now some doubt over which chipset is used with v3]
-
I thought I would experiment with some new hardware and bought a Netgear 111P modem and a WGR614 router (just to be different to having an all-in-one solution).
It all works nicely, ff course you can say once the modem is hooked into the router you cannot retrieve stats but since I know how the line performs anyway I am not too fussed, can always unplug and use direct on PC if need to check.
Anyhow, in the box of the WRG614 was a slip of paper saying that a Windows Vista update is available, however it also says that this is for the Installation Wizard software which some people use.
I suspect the DG834 is in the same position, with it being an install wizard update rather than a firmware update?
-
You have to go round the houses a bit to get the information, but it's not too difficult.
First logon to the router and then select this address:
http://192.168.0.1/setup.cgi?todo=debug
which should result in a screen which just says 'Debug enable'.
(That's assuming that you haven't changed the router's IP address from the default).
Then exit from the web interface and open a command-line window. Type:
telnet 192.168.0.1
You should get a BusyBox welcome message to confirm that your telnet connection is established.
Now type:
cat /proc/avalanche/avsar_modem_stats
This will give you a stream of information about the ADSL connection. Scroll up and find a section something like this:
[Upstream (TX) Interleave path]
CRC: 0 FEC: 0 NCD: 1
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 1 FEC: 68 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Fast path]
CRC: 49 FEC: 0 NCD: 0
LCD: 0 HEC: 0
In this example the interleave figures are all zero, apart from the first NCD value, which always seems to be 1, so this router is in fast mode. If you see zeros in the fast path sections and other figures in the interleave sections, then interleave is on.
Eric
hi i have dg834 v.3 i type this Now type:
cat /proc/avalanche/avsar_modem_stats
but i get.. cat /proc/avalanche/avsar_modem_stats no such file or directory...what goes wrong?
i downloaded RouterStats v 2.7i this and i saw that interleaving is off...what exactly is interleaving?
AR7 DSL Modem Statistics:
--------------------------------
[DSL Modem Stats]
US Connection Rate: 188 DS Connection Rate: 762
DS Line Attenuation: 25 DS Margin: 31
US Line Attenuation: 20 US Margin: 26
US Payload : 92391312 DS Payload: 195181296
US Superframe Cnt : 2317255 DS Superframe Cnt: 2317255
US Transmit Power : 0 DS Transmit Power: 0
LOS errors: 0 SEF errors: 0
Frame mode: 0 Max Frame mode: 0
Trained Path: 1 US Peak Cell Rate: 443
Trained Mode: 16 Selected Mode: 1
ATUC Vendor Code: 4753504E ATUC Revision: 2
Hybrid Selected: 4 Trellis: 1
Showtime Count: 2 DS Max Attainable Bit Rate: 15188 kbps
BitSwap: 1 US Max Attainable Bit Rate: 55072000 bps
Annex: AnxA psd_mask_qualifier: 0x0000
ATUC ghsVid: ff b5 47 53 50 4e 00 0d
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
ATUR ghsVid: b5 00 54 53 54 43 00 00
T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
[Upstream (TX) Interleave path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Downstream (RX) Interleave path]
CRC: 0 FEC: 0 NCD: 0
LCD: 0 HEC: 0
[Upstream (TX) Fast path]
CRC: 23 FEC: 0 NCD: 0
LCD: 0 HEC: 10
[Downstream (RX) Fast path]
CRC: 3 FEC: 1 NCD: 0
LCD: 0 HEC: 0
are these ok?? thanks and sorry for the big post
-
Hi and welcome :)
Those instructions that roseway gave were for version 2 of the dg834, so possibly dont work on the version 3?.
>> i saw that interleaving is off...what exactly is interleaving?
Youre on FAST which as you say means that Interleaving is OFF
Theres an explanation of Interleaving and how it works on the main site - Interleaving Explained (http://www.kitz.co.uk/adsl/interleaving.htm).
Youre on FAST path which as you say means interlea
>> are these ok??
> DS Connection Rate: 762
> DS Line Attenuation: 25
> DS Margin: 31
With that attenuation you should be getting full Max speeds or near as. Your SNR Margin is very high, and based on your current sync speed, I'm not surprised.
Reboot your router, and you should sync at a much higher speed. :)
-
>> are these ok??
> DS Connection Rate: 762
> DS Line Attenuation: 25
> DS Margin: 31
With that attenuation you should be getting full Max speeds or near as. Your SNR Margin is very high, and based on your current sync speed, I'm not surprised.
Reboot your router, and you should sync at a much higher speed. :)
Hi and big thanks for the answer:)
I rebooted my modem as you said and i got
ADSL Link Downstream Upstream
Connection Speed 762 kbps 192 kbps
Line Attenuation 24 db 10 db
Noise Margin 30 db 28 db
so nothing changed i think except of the uploading. i asked some guys and they told me that i dont synchronize to 768 but to 762 because i am in a adsl2+ bras or something like that and they said it's logical.
-
Two things:
1. With the V3 version of the router I think that the command you need after telnetting into the router may be:
adslctl info --stats
(I'm not certain about this and don't have one to check with, but that's the command which the DG834GT uses.)
2. Your connection figures after rebooting are a bit crazy. As Kitz said, with that level of attenuation you should be getting close to 8 Mbps. This is nothing to do with your BRAS profile by the way, that's a separate issue. Just to check - any telephone equipment (phones, faxes, Sky boxes etc.) in your home are connected via filters, are they? This is essential. If you've got an NTE5 master socket (the lower half of the faceplate is separately removable) you could remove the faceplate and plug your router into the test socket inside, then reboot your router. This would eliminate all internal wiring and phones from affecting the connection.
Eric
-
Two things:
1. With the V3 version of the router I think that the command you need after telnetting into the router may be:
adslctl info --stats
(I'm not certain about this and don't have one to check with, but that's the command which the DG834GT uses.)
2. Your connection figures after rebooting are a bit crazy. As Kitz said, with that level of attenuation you should be getting close to 8 Mbps. This is nothing to do with your BRAS profile by the way, that's a separate issue. Just to check - any telephone equipment (phones, faxes, Sky boxes etc.) in your home are connected via filters, are they? This is essential. If you've got an NTE5 master socket (the lower half of the faceplate is separately removable) you could remove the faceplate and plug your router into the test socket inside, then reboot your router. This would eliminate all internal wiring and phones from affecting the connection.
Eric
LOL my connection is 768 :) that is what i pay! so i am ok:) i dont pay for 8mbps:)
thanks guys you are great:)
-
Um... adsl2+ shouldnt really make any difference.. the line is supposed to sync at the best speed it can allowing for a target SNR.
Your Noise Margin of 30dB indicates that you have tons of Margin to play with and you should be getting much better than that.
Your attenuation is 24dB meaning that your line isnt long and if you are on adsl2+ then IMHO you should be syncing much nearer to 16Mb on adsl2+ (depends which ISP you are with).. but your line is capable of speeds up to around 18Mb.
(see here (http://www.kitz.co.uk//adsl/maximum_speed_calculator.htm) for approx estimate).
-----------
Oops stop - just noticed that you are a non-UK resident and in Greece. Sorry when I wrote my post last night I wrongly assumed that you were on a BT line. Therefore bRAS profiles will certainly not be applicable in your case.
From what information Ive just looked up (http://www.forthnet.gr/templates/corporateProductsDetails.aspx?p=95176) - you are on a fixed rate 768 Kbps line. This means that your line is set to a maximum 768/192 service. Your stats are very good and the above info applies if you which to upgrade the speed on your line.
Just noticed erics also posted whilst I was looking up info on Greece ISPs - he probably didnt realise that either.
[edit again] Your post also crossed whilst I was making mine :)
-
Yes, sorry, I didn't realise that you were in Greece, bezoss.
Eric
-
Yes, sorry, I didn't realise that you were in Greece, bezoss.
Eric
Thu, 2007-05-17 13:57:49 - LCP down.
Thu, 2007-05-17 13:57:52 - Initialize LCP.
Thu, 2007-05-17 13:57:52 - LCP is allowed to come up.
Thu, 2007-05-17 13:57:55 - PAP authentication success
sometimes i see this...and i dont understand why the line is down.
-
This is possibly your ISP balancing pipes or performing maintenance on their equipment. It means that your session with your ISP has been terminated for some reason - but it's nothing to do with the quality of your phone line or anything.
-
This is possibly your ISP balancing pipes or performing maintenance on their equipment. It means that your session with your ISP has been terminated for some reason - but it's nothing to do with the quality of your phone line or anything.
ok because i was wondering if my modem is faulty ::) thanks guys:)
-
Wed, 2007-05-30 07:59:28 - LCP down.
Wed, 2007-05-30 07:59:30 - Initialize LCP.
Wed, 2007-05-30 07:59:30 - LCP is allowed to come up.
Wed, 2007-05-30 08:00:31 - Initialize LCP.
Wed, 2007-05-30 08:00:31 - LCP is allowed to come up.
Wed, 2007-05-30 08:01:32 - Initialize LCP.
Wed, 2007-05-30 08:01:32 - LCP is allowed to come up.
Wed, 2007-05-30 08:02:32 - Initialize LCP.
Wed, 2007-05-30 08:02:32 - LCP is allowed to come up.
Wed, 2007-05-30 08:03:33 - Initialize LCP.
Wed, 2007-05-30 08:03:33 - LCP is allowed to come up.
Wed, 2007-05-30 08:04:34 - Initialize LCP.
Wed, 2007-05-30 08:04:34 - LCP is allowed to come up.
Wed, 2007-05-30 08:05:34 - Initialize LCP.
Wed, 2007-05-30 08:05:34 - LCP is allowed to come up.
Wed, 2007-05-30 08:06:35 - Initialize LCP.
Wed, 2007-05-30 08:06:35 - LCP is allowed to come up.
Wed, 2007-05-30 08:07:36 - Initialize LCP.
Wed, 2007-05-30 08:07:36 - LCP is allowed to come up.
Wed, 2007-05-30 08:08:36 - Initialize LCP.
Wed, 2007-05-30 08:08:36 - LCP is allowed to come up.
Wed, 2007-05-30 08:09:37 - Initialize LCP.
Wed, 2007-05-30 08:09:37 - LCP is allowed to come up.
Wed, 2007-05-30 08:10:10 - LCP down.
Wed, 2007-05-30 08:10:38 - Initialize LCP.
Wed, 2007-05-30 08:10:38 - LCP is allowed to come up.
Wed, 2007-05-30 08:11:11 - LCP down.
Wed, 2007-05-30 08:11:38 - Initialize LCP.
Wed, 2007-05-30 08:11:38 - LCP is allowed to come up.
Wed, 2007-05-30 08:12:12 - LCP down.
Wed, 2007-05-30 08:12:39 - Initialize LCP.
Wed, 2007-05-30 08:12:39 - LCP is allowed to come up.
Wed, 2007-05-30 08:13:40 - Initialize LCP.
Wed, 2007-05-30 08:13:40 - LCP is allowed to come up.
Wed, 2007-05-30 08:14:40 - Initialize LCP.
Wed, 2007-05-30 08:14:40 - LCP is allowed to come up.
Wed, 2007-05-30 08:15:41 - Initialize LCP.
Wed, 2007-05-30 08:15:41 - LCP is allowed to come up.
Wed, 2007-05-30 08:16:42 - Initialize LCP.
Wed, 2007-05-30 08:16:42 - LCP is allowed to come up.
Wed, 2007-05-30 08:16:45 - PAP authentication success
:shoot: :shoot: :shoot: :shoot: :shoot:
the log of my router...once again! what's that? i have some weeks without any lcp down...so the problem is from isp sure? it doesn't seem to lose synchronization... gaaaaaaah my question is who has the problem? LOL my router or my isp?
-
Googling around I see that this has been a pretty common phenomenon with the DG834 in the past, but more recent firmware seems to have largely fixed it. Have you got the latest firmware installed?
Eric
-
Googling around I see that this has been a pretty common phenomenon with the DG834 in the past, but more recent firmware seems to have largely fixed it. Have you got the latest firmware installed?
Eric
yeah i did that too :P heheheh and i saw the same thing! yes i have the latest firmware! and the latest version of the modem...i think my isp has some problems lately:)
;Dthanks
-
I have long thought about buying a DG834 router but due to relunctance and varying reports until now I was not sure whether to take the plunge.
The thing I didn't like hearing about the DG834G was how people experience wireless problems which are only solved by a power reset. Equally, the routers have a decent reputation for ADSL performance and the browser interface is decent and well featured.
Meanwhile I am fed up with the dumbed down Home Hub.
So I have ordered a plain DG834 and i'll find an old wireless router and commandeer it for a seperate wireless access point. Then, whilst I might have two devices, I hope that the Netgear will prove stable and serve me well over the wire whilst the access point can throw wobblies and mess me about seperately with any wireless clients.
So I will see how it goes. Out of interest, has anyone here had any issues with the netgear throwing wobblies?
-
I have had a DG834GT for about a year and have had no problems at all with it. Before that I had a DG632 for a few years and that was also very stable. I've always found them easy to set up and use (though I'm not particularly technical) but I have no experience with other makes. I hope you find the 834 to be ok in use.
-
Hi,
I bought a DG834 v2 last year when my Speedtouch 530 started to fail (they run too hot in my view). It's been very good, so easy to set up and reliable, has held connection at 8128 kbps right down to < 0 noise margin and 36 db attenuation. I renewed wiring so now don't get such low SNR but still goes down to 2 db.
Also, I recently bought a v3 for a church office, it's within site of the exchange, works great as expected, 2 pc's connected, expect to network a printer with it very soon.
My friend has a the wireless version (v2), again solid a rock on 2Mb connection.
Terry.
-
Cheers for the feedback, I am glad that the units are a bit more reliable than the user review make out :)
I look forward to seeing how it performs on the line here, as the ADSL sync speed has been declining with the same margin, which I suspect is the result of a developing line fault, however I have no way of knowing for sure, since I know very little about all the different types of faults.
With the Home Hub, it reports maximum line attenuation, with a sync speed of 448/1,280Kbps and SNRM of 8.0/7.0 respectively. Given at one time we had 1.6mbps at the same margin something isn't quite right. Our home is detatched and a good distance away from other properties, as are the aerial telephone cables, so I can't think it is down to "local factors" alone. Estimated line length is around 4.6km I believe.
-
Just received the Netgear. Straight out the box, plugged up, fully started up within a few seconds, log in without delay, se PPP username/pass and away we go. So quick and painless, around one minute from powering on and i'm online.
Interestingly, last time I checked the home hub was synced 1280k down with a 7dB noise margin, checked now on the netgear and it is 1536k down with a 9dB margin. Much better :) I think this is the version 3, the sticker on the packaging says " *9DG834-300UKS* ". Well I am certainly happy with it so far in the first few minutes.
-
Glad to hear that all is well with a DG834.
The label on the bottom should say which version it is - by the Netgear' word. Also v3 is 'ADSL2+' on the box.
Latest firmware is v4.01.20; the v3 I recently set up came with V4.01.06 installed.
See http://kbserver.netgear.com/products/dg834v3.asp for firmware download.
Terry.
-
:dance:
-
:dance:
Huh? :P
-
doing the happy dance :P
-
ahhh... okay :D
-
Connection Speed 1888 kbps 448 kbps
Line Attenuation 59 db 15.5 db
Noise Margin 2147483644 db 16 db
That's false reporting of the noise margin by the router. What it actually means is that the noise margin has gone negative, and the connection will drop pretty soon if it stays that way. 59dB of attenuation is rather on the edge for ADSL, and you will always be vulnerable to noise margin problems.
A filtered faceplate would be your best technical option to get the most out of your line, but you would still be stuck with running a new cable from the faceplate to the computer room. One solution (if domestic matters permit) would be to install a wireless router near the filtered faceplate.
If this isn't an option you might well get some improvement with your present setup by opening up each telephone socket in the house and disconnecting the wire to pin 3 (the ring wire). The ring wire is redundant when you have ADSL because ADSL filters contain their own ring signal generation. Nearly all modern phones don't use the ring connection anyway. The ring wire acts as an aerial which picks up interference and degrades the ADSL noise margin, and disconnecting it will often effect an improvement.
Eric
Hi Eric
Looks like I'll be able to go with your advice now, as I have signed up to Sky with a Netgear wireless router.
(Thought I'd wait a year ;D)
Regards
Bob.
-
We'll be interested to hear how it goes. :)