Kitz Forum
Broadband Related => Broadband Hardware => Topic started by: JohnJBurness on January 16, 2009, 09:15:29 PM
-
Hi, can anyone tell me how I can instruct the O2 Box to NOT list my WiFi Clients as "Inactive"?
I've been on O2 for a few days & everything seemed to be working (Main PC on Ethernet) & a couple of PCs on WiFi.
Suddenly, despite the Clients reporting that they have a good connection, they are unable to see any of the Home Network (hence cannot print or share files) & they cannot get out onto the Internet.
When I interrogate the O2 Box, via the Ethernet connected PC, it simply states that these Clients are "Inactive".
I've reset the Box, switched it on & off - I've also done similar for each of the Clients but I still get the same circumstances (i.e. Client reporting a good WiFi connection, but O2 Box determining that they are "Inactive" & preventing service!!
I've tried both Administrator & SuperUser Logins to see if there are any options to "release" these Clients.
-
If they're inactive it means that the routers not detecting their presence as being connected.
Cant recall exactly how to release them on the o2 box, but something like:-
> HOme Network
Under the wireless section it should then name the lappy name - click on that
Next it should give the laptop info page and this is the one that says status = inactive.
On that page click "Configure" on the top right of the page
A new page will open where you have the option to "delete" in order to release the laptop
-
Hi, Kitz,
Thanks for the advice, I will try that.
Bearing in mind that I only migrated (hence started using the O2 Box) on Tuesday, plus I've already had to do a number of restarts on the Box already, I think I'm rapidly going to follow some earlier advice that you gave & bring into use my Netgear DG834GT!
-
TBH I really am not impressed with the TG585v7. :(
If youre going to use your DG8345GT then you may find the following useful
http://www.kitz.co.uk/routers/Netgear_DG834GT_Be_Setup.htm
-
Following your advice, I deleted (within the Boxes software) each of the devices that were "Live" but reported as "Inactive". This seemed to clear the problem.
Unfortunately, that didn't last very long!!
To cut a long story short, the "connected" devices were no longer being reported by the Box (either as "Inactive" or "Active".
However, I did notice that the "Clients" were now being allocated IPs in the 169.254.0.x range (should be in range of 192.168.1.x).
After a long, long, long phone-call to O2 support, they have agreed to supply me with a replacement Box.
btw, I did try the DG834GT, but was surprised that it significantly reduced my d/l speed. With O2 Box I'm getting 18+Meg, with DG834GT I'm getting 15Meg.
Regards,
John
-
Just out of curiousity did you try hardcoding a specific IP within the 192.168.1.x range to the laptops to see if that made any difference?
I did try the DG834GT, but was surprised that it significantly reduced my d/l speed. With O2 Box I'm getting 18+Meg, with DG834GT I'm getting 15Meg.
Interesting result - thanks for reporting that, as most users do seem to see an improvement with the DG834gt over the Be/O2 boxes, but I myself find that my supplied BeBox (ST585v6) has the slight edge over the Netgear, and one of the things that I have noticed is that its the longer lines that the Netgears seem to perform better on, and I have been saying for a while that the STs seem better on shorter lines.
Therefore to satisfy my own curiosity do you have any line stats from each of the routers for comparison?
TIA
-
Hi, Kitz,
Currently out in the far reaches of Holland, at the moment! :(
As soon as I'm back home, I'll try & post the comparative stats! However, that will be at the weekend.
Hopefully, by then, I hope to have the new O2 Box up & running (keeping fingers crossed on that one!!)
Regards,
John
-
:)
-
I've given up on the O2 Box!
Have got the new one, carefully ensured it was in a position of max ventilation (suspected heat was an issue) but it failed after a few days!!
Similar symptoms as before.