Kitz Forum
Broadband Related => Broadband Hardware => Topic started by: ANDYJR on September 01, 2008, 01:28:44 PM
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Trying to enter user and password to 585v7 to download dmt tool from this site, for some reason it won't except anything just flashes red, Have only been with o2 a week so username and password have'nt been changed they are factory set, why won't it except anything ? :wall:
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Hi and welcome.
I'm not sure quite what you mean by "download dmt tool from this site" but I presume that you've already downloaded it and you're trying to use it to connect to the router. DMT flashes red if the username/password isn't accepted.
First you must make sure that you have the correct version of DMT. V7.x (currently 7.35) is the correct version for DG585. However be aware that the firmware in the DG585v7 has the tweaking capability of DMT removed from it, so you will only be able to use it in read-only mode to monitor the connection but not to change it.
If you have the correct version and you're sure that the username and password are correct, then I don't know why it doesn't accept the connection, unless you have a firewall which is blocking the relevant port.
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Unfortunately Speedtouch changed their firmware after the v6 (6.1.4.3) and removed some of the commands so that DMT tool wouldnt work with it.
Before you attempt to connect:-
From the toolbar "Special" > Misc Options try ticking the "Unlock experimental area" (modem options). Click Yes, Save, Close DMT and try connecting again.
Default login is Administrator with no password
I dont have a v7, so Im not 100% certain, but iirc you may be able to log in but cant do any of the tweaks... and the v7 is actually a different chipset more akin to those routers which use DMTtool v8 :(
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Thomson should be implementing the old code back into thier new firmware. A request has been sent and I will keep you abreast of the situation.
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Excellent news Leo :clap:
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Thomson should be implementing the old code back into thier new firmware. A request has been sent and I will keep you abreast of the situation.
That's certainly good news and a bit of a U-turn from Thomson.
When do you think it's likely we will see the new firmware? Will there be a similar new firmware revision for the 585v6 and other models?
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Sorry i should have updated the thread.
There will NOT be a new firmware that will allow us to use the DMT Tool as Thomson feel that it goes against the testing they do on their modems and Quality Assurance that goes with it. As such the new firmware has had all the cli commands removed that allowed you to interface with the DMT Tool.
Sorry Peeps.
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I think Thomson are off my shopping list :(
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They are definitely off mine, after I spent a week trying to hack into an AOL locked ST585v6 without success. They have locked the boot ROM and the firmware that this will accept. It's a pitty because I was reading a lot of positive comments about this router and I wanted to try it out (in bridged mode).
I am very happy as it is with my 2WIRE 2700HGV. Bye, bye SpeedTouch. :thumbdown:
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Apologies for butting in on this thread but it is relevant.
So, is there any program that is compatible with the 585v7 (on release 7.4.20.3) that will allow the recording of a log and/or graph of the various stats ?
Certainly Routerstats and DMT will not run.
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It's possible to get Routerstats working with most routers which display their stats in the web interface. It's a bit fiddly, but can usually be done.
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It's possible to get Routerstats working with most routers which display their stats in the web interface. It's a bit fiddly, but can usually be done.
Well, persistence prevailed :graduate:.......it's taken me since reading your post at 12:45 until a few moments ago to get all the parameters logging correctly but I did it :thumbs:
I'll be honest....I didn't think it was possible having tried several times since migrating to O2 10 days ago.
My mistake was elementary.......I hadn't read the Help section thoroughly before starting to configure it.
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Good man! :)
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Not quite :-\
I've configured Routerstats User-Defined 1 to log Rx FEC but it keeps plunging down to 3 from the correct reading. It happens at irregular intervals and bears no relationship to any movement in the other parameters.
I re-configure it and all appears OK until the next occurrence. Any clues or is it just a blip I have to live with ?
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I don't know if routerstats or dmt tool will work with SNMP, but you could try to switch on SNMP on your ST585?
You could also get MRTG or PRTG running on your PC to graph your router data.
See if you can run this in telnet::service system modify name=SNMP_AGENT state=enabled
Then to sent SNMP traps to your PC where the SNMP server will be running run this::snmp config sysLocation=xxx.xxx.xxx.xxx trapes=enabled where sysLocation is your PC LAN IP address.
HTH.
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Ive mentioned to John (the author of routerstats) about the "3" before now, as it occured quite often for me when logging the downstream SNR on a ST585v6.
I'm currently test driving a ST585v7.. and I have the 3 problem with my upstream sync figure for some reason.
Johns reply was along the lines of that routerstats can sometimes "loose its place" if there is a big shift over a short period of time.
Looking at the source for the ST's theres a lot of colspan='3' and I wonder if this is where its picking it up from.
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Johns reply was along the lines of that routerstats can sometimes "loose its place" if there is a big shift over a short period of time.
That's an interesting comment, because during the night, Rx FEC plunged to 3 then a few minutes later re-configured itself and commenced recording accurately until the next occurrence but then didn't reconfigure itself. Also at the moment (last evening and night) the O2 TG585v7 racke up several 10,000s of FEC error in a short time. Currently it's showing 2,590,000 on an uptime of 2 days 3h 47m
Edit (added comment) :
Is this what you mean re. "Source" = <tr><td height='7' colspan='4'><img src='/images/spacer.gif' width='1' height='7' border='0' alt=''></td></tr>
<tr><td width='170'>FEC Errors (Up/Down):</td><td colspan='3'>463 / 2,598,410</td></tr> ??......if so there's also a lot of colspan= '4'. Surely this coding relates to the page layout of Routerstats ?
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>> Is this what you mean re. "Source"
Yep thats it... and yes it does relate to the page layout... The ones where I'd seen the problem occur normally had a colspan 3 in front of that particular figure that looses its place.
Routerstats reads the html from the page and tries to "find" a particular spot... It was my own assumption (which could be wrong because Im putting 2+2 together from what John said) that when it does loose its place it for some reason picks up the 3 figure from the colspan.
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It was my own assumption (which could be wrong because Im putting 2+2 together from what John said) that when it does loose its place it for some reason picks up the 3 figure from the colspan.
I think you are correct.
The RxSNR has been fluctuating this morning (it's raining :'() and it drops to 3 before returning to 7. This has happened several times but on each occasion it has only been down as far as 3 and no further.
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yes likewise - Ive seen same here with the "3" for the SNRM. During some bad thunderstorms earlier on this year I thought my line was holding remarkably well at a rock steady 3dB (My default Be profile), but in actual fact it wasnt until I noticed the figures in the web interface... that things werent quite as steady as I thought. :D
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Split topic discussion about the Be Profile changes and moved to:-
http://forum.kitz.co.uk/index.php?topic=3090.0 (http://forum.kitz.co.uk/index.php?topic=3090.0)
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Kitz :
After much testing and many emails between John and myself, I think he has conceded that O2's version of the Thomson router, TG585v7, will not work with any Routerstats version except Lite.
We got to v4.6a and John said "Win some. Lose some." :(
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:(
Thanks for updating us though Oranged. - appreciated.
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Hi oranged was it just the FECs that you were having probs with?
Ive just this min swapped out my router and put the ST585v7 on. I then grabbed a copy of routerstats 4.6b and configured it.
I had a bit of problem for it finding my upstream sync - I though oh perhaps it doesnt like 2.5Mb.. but then all of a sudden it worked.
It doesnt seem to be logging my (CRC) errors though.
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edit to add
- now have it logging CRCs. I tried including the whitespace after the / and before the number... and it started working.
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.......... and Ive now got DMT up and running
Im not using a "Be/02" Box though - its a new bog standard Speedtouch 585v7 running firmware 7.4.4.7
I had to faff about a bit to get it to work on Be since by default it wont allow Routed EthoA
Firmware hasnt got the SNR tweak commands.
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I'm not aware of 4.6b.......John conceded defeat at 4.6a so I haven't bothered since. Comparing the O2 router stats, Lite logs and the 4.5 logs, it was obvious that 4.5 was logging unsafe data.
I think it's the firmware in O2's TG585v7 that beats DMT & Routerstats.....O2 do not like users manipulating the router settings....which is fair enough.
I'll check out the latest version and let you know.
I've been running Lite since October 1st and it seems to have logged SNR and speed accurately.....I have a router uptime of 12 days 5 hours.
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I've just downloaded 4.6b and I'm getting the same error on set up as I did with 4.6a.
When I come to set the log parameters, click on GetPage and error "HTTP/1.0 401 Authorization Required" is displayed. I've double checked (again) the router URL, userid and password.
It's only happened with these 2 versions and John could not explain because he had made no changes to the configuration page.
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Hi oranged was it just the FECs that you were having probs with?
No, it would not allow Get Page....it errored ""HTTP/1.0 401 Authorization Required". I tried all the tick box variations but neither 4.6a nor 4.6b will allow me the Get Page selection......very strange because previous versions were OK. This is what baffled John.
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Would logging in as a superuser help at all? There's more about this on the Be forum (http://www.beforum.co.uk/showthread.php?t=9909).
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Would logging in as a superuser help at all? There's more about this on the Be forum (http://www.beforum.co.uk/showthread.php?t=9909).
Done already :).....no, it must be a coding problem which John, the creator of Routerstats, is unable to edit so that TG585v7 is compatible....it must be a conflict between O2 firmware and Routerstats. Other Thomson 585v? are compatible so it really does centre on O2.
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I log-in on the Administrator account. afaik the main admin account has the same privileges as the SuperUser. I did look into the privileges set on my BeBox and the Superuser didnt have anything much different than the admin one.
>> "HTTP/1.0 401 Authorization Required"
That certainly is strange. I really dont know what to suggest it must be something specific to the O2 box as you say.
Back to my ST585v7 and routerstats.
I left router stats running last night - and the prognosis isnt as good as I first thought. :'(
I'm constantly hit with the "dreaded 3" problem and the SNR mapping was of no use since it provided too many false results. My SNR looked like it was all over the place.. and error reporting resorted back to a constant 3.
On my own line the v7 doesnt perform as well.... and I was racking up errors. (including FEC's which is clever for a non-interleaved line!)
I put the ST585v6 back on tonight - SNR is rock steady.. and Im syncing at 1.6Mb higher downstream and 200kbps higher on the upstream and errors are fine.
If anything it should be the other way round because the v7 was on overnight when things should be good.. and its the v6 thats been on this evening. ???
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>> "HTTP/1.0 401 Authorization Required"
That certainly is strange. I really dont know what to suggest it must be something specific to the O2 box as you say.
But what makes it more strange, it only manifested in the 4.6a & b versions, so it would seem that some coding change to correct the spiking error has affected the sign on but John just could not identify the cause. It would be good if another O2 user could test it on their TG585v7 to prove if it's just mine or an O2/TG585v7 related problem.
It's a pity because Lite is working well but has limited logging parameters.
Now my O2 connection has settled down (since migrating on 16 Sept) there are no problems, obviously FECs and HECs are there because of interleaving but the "Error Seconds" and "Loss of"s are zero, sync is 8186/1304, SNRM is around 8/7 and speedtest.net is always around 7100/1100.....so I'm pleased that I have put all those Orange-created problems behind me :thumbs:
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>>> But what makes it more strange, it only manifested in the 4.6a & b versions,
Indeed ??? ???