Kitz Forum

Broadband Related => ADSL Issues => Topic started by: Weaver on May 07, 2022, 11:24:04 AM

Title: Strange numbers in an OR engineer’s notes
Post by: Weaver on May 07, 2022, 11:24:04 AM
Here is an example of an OR engineer’s notes sent back to the ISP Andrews and Arnold:


Final test results: Final PQT performed at the NTE back plate.
What was the result ?: 3836.02-The test passed with amber parameters on 2022-05-05T16:20:59.
What was your final test ?: 3417.03-Final FastTest completed.
What was the result ?: 4000.01-The test passed on 05/05/2022 17:55:33.


What on earth are the numbers that are in the report? eg: 3417.03 I asked AA, who said ‘no idea’ and ‘presumably some BT thing’.
Title: Re: Strange numbers in an OR engineer’s notes
Post by: burakkucat on May 07, 2022, 01:10:42 PM
What on earth are the numbers that are in the report? eg: 3417.03

I have absolutely no idea and nothing springs to mind.  :shrug2:

Quote
I asked AA, who said ‘no idea’ and ‘presumably some BT thing’.

That, I'm sure, is the case.  :)
Title: Re: Strange numbers in an OR engineer’s notes
Post by: Starman on May 07, 2022, 02:49:02 PM
Internal test references perhaps - thinking of something similar in my line of work where it'll reference to a primary section of policy/training material and a subsection perhaps.
Title: Re: Strange numbers in an OR engineer’s notes
Post by: 4candles on May 07, 2022, 08:51:25 PM
The numbers appear to be the "LOV reference number", whatever that is, in Column  C of this XSLS spreadsheet:


They don't appear to add anything to the text in the engineer notes. Unsurprising to see that BT systems and procedures are just as opaque as ever.   ::)



url removed by admin - see below



Title: Re: Strange numbers in an OR engineer’s notes
Post by: kitz on May 07, 2022, 11:23:33 PM
I'd started to reply to this much earlier, but wasnt able to finish it.  One of the things I had already typed is.

"The full list of codes available on the web.
 
I'm deliberately not going to link to them because past history shows they remove documents such as these which are linked by outside sources.
By all means search for them if you like, but please dont post the url anywhere or it will likely in future end up behind a wall.
The document isnt exciting nor does it give away anything secretive or sensitive. Just leave it alone as it may be useful at some point to someone
"
Title: Re: Strange numbers in an OR engineer’s notes
Post by: kitz on May 07, 2022, 11:55:13 PM
That document is some sort of system flow chart showing which tests an engineer should perform when presented with a fault.

The first 4 numbers correspond to the test number
The 2 numbers after the dot corresponds to the result of the test.
Based on the result entered by the engineer, the software tells him which test{s} to do next

Test Ref No 3836
"what was the result?"

Code: [Select]
3836.01 "The test passed on < TIME STAMP>." "The test passed on < TIME STAMP>."
3836.02 The test passed with amber parameters on <TIME STAMP>.
3836.03 The test failed on <TIME STAMP>. .
3836.04 The line test did not initiate.
3836.05 The test passed with resistance within permissible range, but failed due to other parameters.

Theres then steps to show which further tests should be run depending upon the result.  So if test 3836 result was amber, he should then perform test 3417

eg
What was your final test?

Code: [Select]
3417 What was your final test ? 3417.01 Final Eclipse test performed at the NTE.
3417 What was your final test ? 3417.02 Final Eclipse test performed at other network location.
3417 What was your final test ? 3417.03 Final FastTest completed.

----Sorry still struggling to format this post.  I'm getting so damn frustrated.  Its taking me too long so Im leaving as is.

As 4 candles says, it adds nothing to what you see, but the fact that doc shows the flow system that will be part of a screen in a custom made app used by the engineers and reporting back to the ISP is why .     Once the url is posted here, then google bots will pick it up and they will see more traffic coming from IPs not in their own realm.

[Moderator edit to remove multiple blank lines.]
Title: Re: Strange numbers in an OR engineer’s notes
Post by: 4candles on May 09, 2022, 01:17:13 AM

 I'm deliberately not going to link to them because past history shows they remove documents such as these which are linked by outside sources.
By all means search for them if you like, but please dont post the url anywhere or it will likely in future end up behind a wall.
The document isnt exciting nor does it give away anything secretive or sensitive. Just leave it alone as it may be useful at some point to someone


Thanks for advice kitz - duly noted.   :)
Title: Re: Strange numbers in an OR engineer’s notes
Post by: Edinburgh_lad on May 17, 2022, 01:58:43 PM
Would it not be that 'amber' refers to the quality of the line? I.e. some errors etc. Like when Openreach look at their little devices and it shows them green, orange and red?
Title: Re: Strange numbers in an OR engineer’s notes
Post by: Weaver on May 17, 2022, 02:05:15 PM
@Edinburgh_lad - good point. Kitz has written about the colour system.
Title: Re: Strange numbers in an OR engineer’s notes
Post by: Black Sheep on May 17, 2022, 02:50:33 PM
Would it not be that 'amber' refers to the quality of the line? I.e. some errors etc. Like when Openreach look at their little devices and it shows them green, orange and red?

 :-X Otherwise known as RAG reports - the bread & butter of the business.

There's a RAG* for absolutely everything - not that I've seen it, but probably one for toilet breaks taken, as well  ;D ;D

* Red, Amber, Green.