Kitz Forum
Broadband Related => FTTP Rollout => Topic started by: Chrysalis on April 08, 2022, 03:32:11 AM
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Checked https://bidb.uk/ and it was unplanned.
Then checked their own website and it says.
Thanks for your interest, we haven’t planned your area at the moment.
To be the first to know when we are coming to your street and when you can access full fibre broadband, please sign up with us for updates.
I checked the nearest side street and its still planned.
Looks like they abandoning my street, maybe hit some snag, I did check 2-3 other properties on the road as well? As far as i can go to the end of the road and its the same for all of them.
Also the other side of the park which was previously available has changed to unplanned.
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An area changing from available to unplanned sounds glitchy.
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I don't know if its the same for the cityfibre people. But I've noticed OR jobs appear then disappear, and re-appear at a later date.
I've found cityfibre a bit of a let down when it comes to their plans. They had planned for Oldham to be in the planning stage yet nothing. They don't even have Manchester as a fibre city. I'm thinking that they are really behind schedule.
I hope they get back on track soon because more competition is better for us.
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Mine's changed from private road to unplanned.
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Its my understanding CityFibre pretty much say unplanned right up until its done.
For example OR just finished doing fibre across the road from me so I'd think there's a 99.9% chance CityFibre will do that bit too, but an address over there says the standard:
Thanks for your interest, we haven’t planned your area at the moment.
I was also under the impression that CityFibre claimed they only did WHOLE cities. Although I'm not sure if by that they mean every single property or just that they will roll out to all viable areas across the whole city. It seems a pretty bold claim to say they only do entire cities when there has to be outliers somewhere.
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CityFibre have never claimed to build to every property in a city. They aim for 85% coverage I believe, and that 85% is not going to be of the local authority.
They just finished Milton Keynes with coverage of about 90%.
Still seems glitchy for some premises to go from being ready for service to unplanned.
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Ok so no reply from the general cityfibre form, but my contact said he is unsure and will get back to me.
The author of the better internet dashboard also contacted me and said he is seeing same in another city, and he thinks it might be a glitch, I have gave him postcodes to check for main road (now unplanned) and side streets (all still planned).
Also tbb have their activated services plotter, no idea how accurate that is. There is a activated property on the other side of the park which is currently "unplanned".
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Well, got a reply from the BIDB dev again, and he informed me its all planned, lo and behold its planned again.
So I guess was a glitch.
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Also tbb have their activated services plotter, no idea how accurate that is. There is a activated property on the other side of the park which is currently "unplanned".
I was actually checking that round here, it seems to match the BIDB overlay and some of those addresses which show available for OR when I checked addresses manually it was not. So don't really know what's going on there.
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Cityfibre themselves now confirmed it was an error.
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BIDB dev offered to generate a map for CityFibre in my area, I didn't even ask as we were discussing what the OR map says vs what I had been able to lookup. Apparently there are odd properties available when most are not round here, very strange.
Interestingly things do seem to be happening with CityFibre and I get the distinct impression they are following OR areas as the ducts are cleared/laid, as others had suggested might be the case.
Curiously for an address across the road that had OR laid last week the CityFibre checker now says:
We're still building in your area. Unfortunately it looks like we don't have permission from your landlord to install Full Fibre in your property.
for my address I get:
Thanks for your interest. To be the first to know when we are coming to your street and when you can access full fibre broadband, please sign up with us for updates.
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If wayleave agreement is needed it will always say building (if planned), so a little misleading.
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I was just kinda surprised it said it needed permission, given OR had just done those properties. Have they even applied?
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I was just kinda surprised it said it needed permission, given OR had just done those properties. Have they even applied?
Would Cityfibre know where to apply, do they make the process simple for a landlord to give permission?
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Would Cityfibre know where to apply, do they make the process simple for a landlord to give permission?
Well the property is council owned (while some individual units are private), not sure they know "simple". ;)
We were told we had to get an architect just to replace a vanity screen with a brick wall in the porch, so mum could store her wheelchair there. Needless to say, that wont be happening as we can't afford that expense. Meanwhile they keep badgering us that our house is too cluttered, when it was their changes during Decent Homes and poor roof maintenance that removed all our storage cupboards/rooms.
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I was just kinda surprised it said it needed permission, given OR had just done those properties. Have they even applied?
Cityfibre have decided to not risk the wrath of landlords it seems, from what I can observe they dont care if a house is rented, but any property with flat in the name their system has marked as needing a wayleave agreement.
What their staff on the phone told me, is they will still build out, but its the actual install in the home that wont be allowed until the agreement is signed by the freehold owner. So this is also a problem for leasehold owned flats.
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Its just interesting as looking at OR roadworks, they seem to have been focusing a lot on multi-dwelling council properties round here, presumably as those weren't originally ducted. Although for these particular mainsonettes they didn't show on roadworks at all, presumably as the work was entirely on the footpath and grass up to the building.
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Well council estates will be far less a problem, as really they only need to negotiate with one landlord, once agreement is reached there will probably be approval for every single property under that council. There is various news articles showcasing agreements between cityfibre and councils as well as housing associations.
The problem seems to be largely around private owned leasehold/rented properties owners not responding. Someone mentioned on TBB there is proposals for a law change that if there is no response from the owner within a time limit, then authority passes on to the legal occupier.
I am not sure if openreach are bothering with wayleave agreements to the same harshness. Also councils may well be subsidising rollouts within their area.
There is a street not far from me, where every single property is flats, guess what, its not in the cityfibre rollout.
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Nice, wayleave approval no longer needed, they accepted I am not in a HMO. So seems they are willing to adjust when proof is shown.
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Grain have planning application for streets across road from me in August (not my road), hopefully this will speed cityfibre up.
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I dont know if this progress, I hope it is.
Got an email, saying my home is now included in their rollout and its the start of my cityfirbe journey which seems odd considering its been on their checker for about 2 years.
I checked their checker (not bidb), hoping it would say we are building in your area, but it now actually just says.
We're coming to your area, but we're not there yet. Leave your details and we'll be in touch when we're close.
In terms of roadworks there is currently steets around me getting a second set of roadworks according to the one network. These are happening during July.
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I really wish I could have waited for CityFibre as the faster upload would be a nice to have, but not seeing any progress from them round here yet.
Funny thing is the contractor running the OR fibre to my DP was singing the praises of how OR have better equipment (I presume he has done both).
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Got an email from one network stating they removing public access to forward planning roadworks, no idea if this will affect BIDB, I will contact the author and ask.
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Got an email from one network stating they removing public access to forward planning roadworks, no idea if this will affect BIDB, I will contact the author and ask.
I don't think so, they said its specifically removed for the none-business service, BIDB will surely be paying as a business for the raw data feed already.
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I don't think so, they said its specifically removed for the none-business service, BIDB will surely be paying as a business for the raw data feed already.
Yes if they a business account they will be fine, if you already know that then I guess its good. :)
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Yes if they a business account they will be fine, if you already know that then I guess its good. :)
I don't think they could get access to their data otherwise, feel free to correct me if they respond otherwise.
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I didnt bother contacting after you replied, what you said makes sense.
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More roadworks coming and going around me, the latest been 28 August.
I looked again at some areas the other side of the city which had roadworks completed 9 months ago now and counting and still not activated, there is also a block of streets which have parts of their streets dug up with no work men for over 4 months still marked as ongoing roadworks. So CF areas activated still hasnt expanded in the city for several months.
The planned roadworks on my street have come and gone but there was no actual workers here.
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Bad news for me, no reason given, but minimum 9 months, best response I could get from CF.
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I've noticed that CF seems to be moving a lot slower than I imagined.
But then I probably underestimated the scale of the mission they are on.
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Me and sister both got Cityfibre letters in posts, did they lie on the 9 months thing hmmm, time will tell. Wouldnt surprise me if its still the "we're coming" but then a year later no service still.
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Sounds similar, August 2022 here has changed to March 2023 at present.
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If is any more physical works needed, I might be delayed for a year, council doing a 54 week road improvement program now, so access would likely be difficult.
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Will be interesting to see if you get activated earlier than my street, my street was done months ago. Please keep us updated. :)
Sorry, dude!
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How do you even get a sane search now? The CityFibre checker just redirects me to TalkTalk offering OR services - they don't even mention that these are not via their network, its just obvious given they aren't here yet and the upload is OR speed.
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I just did a search, it told me it was availabile and listed the ISPs that were available and their download speeds.
Wakefield is now part of their national network, it's part of their wider West Yorkshire network, and has all the national ISP options available alongside a couple of smaller, more local ones. There was a fair list there.
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So I guess they've given up saying it will be "coming soon" and just try to sell you TalkTalk if its not live yet. That seems a really stupid way to promote their service.
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Sorry, dude!
I know haha, seen in your thread. :)
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So I guess they've given up saying it will be "coming soon" and just try to sell you TalkTalk if its not live yet. That seems a really stupid way to promote their service.
They got promotional issues, I had Zen pushing me when the network was nowhere near live, Vodafone, and now Cityfibre letters through the door, but its pointless getting someone's interest when it could be a year or more away.
It would seem the planning team cant even keep their own marketing team reliable info.
Not advertising TT here though. on checker I get green screen same as XGS with this message.
Great news! CityFibre is coming...
We're building in your area now, but we've not got to you yet. Leave your details and we'll be in touch when we do.
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Darn it, I think it might have been me goofing and accidentally clicking TalkTalk instead of CityFibre lol because its promoted by Google above CityFibre.
This is the problem when your fingers don't work right so you end up Googling instead of typing the URL in directly.
I really need to change my default search provider, Google is almost useless these days.
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For the curious they are offering 10 providers at my address.
Vodafone are at the top of the list, the rest are Giganet, Octoplus, No One, A&A, Zybre, Yayzi, IDNet, FactCo and Link.
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I have been passed you enquiry regarding full fibre.
The good news is we do have an agreement with the Housing Association to pre-wire your block and have completed the survey.
Unfortunately, we have to amend the design as Openreach have installed cabling in exactly the same place where we had planned to fit the fibre.
I have been told that we should have everything completed in 2 months but this is due to the 1 month notice we have to give the Housing Association and the residents ahead of any works being carried out..
:lol: :lol: :lol: :wall:
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TalkTalk the next ISP who are not reliably knowing the state of the build.
According to letter I got today, its available now for me to order, of course website says different.
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Status today is
"Great news! We’ve completed our build and are performing final checks"
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Apparently I can sign up with vodafone, zen, giganet or talktalk today, or wait until end of August to be connected to the core Cityfibre network and choose from anyone else.
I'm going to wait.
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For my actual address, I am having to hope the wayleave manager will let it go as he promised (Once I told him I dont live in a HMO). As the checker still gives me the wayleave.
The above is from my neighbour.
Yeah the CF isp options havent had a good time lately, with few firms hitting financial issue, and giganet's problems as well. So AAISP may well be my destination, assuming thats the best that show up when CF's core network is unlocked.
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Oh it gets better, go to Cityfibre address checker, yes I can get cityfibre but my neighbour in Apartment 1 cant...
Go through and Vodafone only offer me Openreach FTTP options.
Stuff is really broken, happy to wait.
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Now changed to
"Great news! CityFibre is here…
We'll soon be able to provide you with a range of service providers to choose from. Enter your details below and we'll be in touch shortly when you can connect. Plus, you'll also be entered into our Prize Draw for a chance to win a £5,000 online shopping spree. "
What's funny is they have my details and they have not emailed me a single automated update. Is it a long process before they can list ISPs? I think if CF were more organised they would be perhaps having ISPs available synchronised with the area activation.
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Its not like Openreach are fast at letting you know either. I think I had my Zen connection about a month before they told me the service was available. Sky was extremely quick off the ball, thus I think a lot of customers have Sky FTTP round here. Though I guess ultimately Openreach wont care who you go with.
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I have asked AAISP to see if its marked as available for them, if I remember right L2TP is inclusive on a broadband account with AAISP.
So if they say it can be ordered, I think I will until the end of my VM contract get the 160mbit 1TB service online, can try out CF on this and see reliability, L2TP will also remain avilable for VM should I need it, so thats a net £27 which is only barely £7 more than the days I was paying AAISP for VDSL, and I will have 1gig VM alongside 160meg AA.
Then if all seems good, when my VM contract ends, bump the CF to gigabit and cancel VM next April. This I will do 1-2 months prior to end of VM so I can make sure performance is ok before cancelling.
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They seem to be deliberately vague, I will probably email them again, as "soon" in CF speak might mean 1 day it might mean 6 months.
I think they really need to get a grip on being more transparent, they should be able to give an estimate on the last part of the process on their check if they have any kind of organisation in their rollout.
Some people apparently dont have this step at all, so again hard to see how what the wait time might be.
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City fibre have put all their kit on a relatives telegraph pole some months ago but they just won't commit any date for it going live. It's annoying as she is out of fttc contract and we would like to order but no joy on when we can...
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City fibre have put all their kit on a relatives telegraph pole some months ago but they just won't commit any date for it going live. It's annoying as she is out of fttc contract and we would like to order but no joy on when we can...
Mine was over 12 months from works on my street to it going green, they can be really slow compared to OR, and OR do usually give an estimated quarter as well.
Circa 2 years and half from "we building in your area" to going green.
Can probably find posts from me here in 2021, reporting Zen telling me its going live soon.
This must be contributing to their low take up, customers get told its all happening, then nothing happens so they sign up elsewhere.
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CF is now live for me.
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Hmm so even when they activate you not even got full choice immediately. I am guessing aaisp would be via the core network. Given it took them so long to get the local part done, not sure how they fail to get the ISP side connected in the mean time.
I am going to email (again) anyway tomorrow, and see if they can give me any new kind of timeline. I have seen now on bidb though that my quarter of the city is indeed the last to be activated so was unlucky.
Also interesting they giving you a date, I just have "soon".
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They have preferential partners, I kicked off with a few core network partners and it was meant to be August for anyone.
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Hmm so even when they activate you not even got full choice immediately.
Yes, it seems to be this way. In my area it was Talktalk and Air Broadband first, then just Talktalk as Air Broadband went bust soon after Cityfibre went live. It took about 6 weeks for other providers to start appearing, and Zen still haven't to my surprise as I thought they were national with Cityfibre - I have 12 to choose from at the moment.
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They have preferential partners, I kicked off with a few core network partners and it was meant to be August for anyone.
Thanks, yeah I suspected it may have been that, so will be a while still then, I am going to fill in the contact form now to at least see if they can tell me when they will get the preferential partners online.
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I filled in the form on the 17th July... just had a response today :no:... Still won't commit to any date even though the cbt was put on the pole weeks and weeks ago.. ???
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Thanks, no response here yet, usually they would respond to me very quickly within 2 working days.
Although its not going to speed things along, its just about trying to get a better idea of when they will get it online.
They dont like giving out dates, I only got told last time as I explained my predicament that I wasnt sure to commit to a VM contract, the guy sympathised and gave me the info.
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They havent contacted me on this occasion, so it seems in this case they have no interest in giving me information, but its still the same as of today, no isp's unlocked.
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Still waiting for them to reach me, they seem to be moving incredibly slowly. Curious if Zen will encourage me to move over once its available, was thinking I'd probably just get a second service from Zen on CF then migrate the OR FTTP to a Social Tariff on a different ISP.
I had been considering AAISP for CF but £40/month for Zen vs £67 is kinda no contest, even if it would mean I could drop the L2TP service (which frankly I could probably get rid of now as I don't really use it).
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Back to not planned?
Although box is green still.
Thanks for your interest, we haven’t planned your area at the moment.
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I'm getting begging letters, but I'm in contract with my Scancom EE data sim until March so I cannot do anything.
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Kit has been up for weeks/months but still nothing. Not even getting a response now even though it still says we're building in your street (this is my relatives addess)
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Back to planned but no isp's.
Still no response on my query.
I am still curious how when the rollout took over 2 years they didnt manage to connect any isp's in that time.
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Its now available, however the guy who I was in contact with over the wayleave email address now bounces.
I filled out the wayleave form again, but no reply, and notice the wayleave page now says its just for landlords and not tenants.
So looks I wont be seeing FTTP any time soon.
Luckily VM gig1 is working ok so its not the end of the world, but I think CF must be losing a fair amount of business as they put a wayleave block on any address with flat in the name.
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Relatives still not live since August.... comedy moment today as messaged cf to say any ideas when it might be as still waiting several months on since cabling took place :D they replied with "no idea when, sign up for updates".. really....appalling.
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Well got an email 2 mins ago, its officially available, someone removed the wayleave blocker, although no human reply to my query.
Finally can order if I want.
Skyeci yep, thats how they roll.