Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: adslmax on January 14, 2022, 12:56:48 PM

Title: G.Fast connection speed suddenly dropped
Post by: adslmax on January 14, 2022, 12:56:48 PM
Separated from original inappropriate topic - Roseway

My gfast has reduced 50% but don't understand why? My line attenuation also increase from 33.9 to 37.0 and now my sync rate dropped from 330/50 to 230/40. BTw checker has also changed 330/50 to 230/34 today? What going on? Start to feel like I’m being fobbed off with no 330/50 from BTw.  >:(
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Stats recorded 14 Jan 2022 12:53:12

DSLAM type / SW version:   BDCM:0xc190 (193.144) / v0xc190
Modem/router firmware:     AnnexA version - A2pvfbH043q.d26u
DSL mode:                  G
Status:                    Showtime
Uptime:                    0 day 11 hours 8 min 12 sec
Resyncs:                   1 (since 14 Jan 2022 01:45:00)
         
            Downstream   Upstream
Line attenuation (dB):     37.0      0.0
Signal attenuation (dB):   37.0      0.0
Connection speed (kbps):   230049      40181
SNR margin (dB):           3.1      3.1
Power (dBm):               0.0      4.1
Interleave depth:               
INP:                       550.00      607.00
G.INP:                     Not enabled      Not enabled
Vectoring status:          Unknown     

RSCorr/RS (%):             0.0084      0.0106
RSUnCorr/RS (%):           0.0000      0.0000
ES/hour:                   0      0
Title: Re: G.Fast connection speed suddenly dropped
Post by: g3uiss on January 14, 2022, 02:05:15 PM
You only managed a day no stats
Title: Re: G.Fast connection speed suddenly dropped
Post by: j0hn on January 14, 2022, 02:17:31 PM
You're probably going to get a bit of heat for this post and I've zero sympathy.
You had 31 resyncs last time so that's something you might notice.

There's no way you would notice a drop in sync rate from 330Mb to 230Mb unless you were checking stats or running speed tests.
It's worryingly obsessive/compulsive.

It's barely 24 hours since a fault was fixed and a DLM reset was performed. It might be DLM related and resolve itself.
It's still above the speeds you received when you joined G.Fast and above the estimates you were quoted when you joined.

Just use your connection for what it's there for.

Oh, and leave your ISP alone! They are providing you your contracted service.
Title: Re: G.Fast connection speed suddenly dropped
Post by: tubaman on January 14, 2022, 03:10:00 PM
Have to agree 100% with @j0hn on this one.
You are clearly checking the speed and stats despite saying you would stop doing so. :no:
You are getting what you contracted for so just accept it as it is and move on.
Most of us can only dream of having a connection as fast as yours and yet all you do is complain about it.
Your best option would be to put the Openreach modem back on the line so there is nothing for you to check.
Title: Re: G.Fast connection speed suddenly dropped
Post by: maxheadroom on January 14, 2022, 03:18:09 PM
Quote
There's no way you would notice a drop in sync rate from 330Mb to 230Mb unless you were checking stats or running speed tests.
It's worryingly obsessive/compulsive.


Unbelievable, he promised not to do this again and within days he is back posting about a speed drop that as you and many others have pointed  out he wouldn't even notice if he were not constantly checking it, can this member be put in a post moderation queue so this repetitive nonsense can be nipped in the bud?



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Title: Re: G.Fast connection speed suddenly dropped
Post by: meritez on January 14, 2022, 03:36:03 PM
If you had stayed on the 160/30 service, would you be posting as much?

G.Fast is a variable rate service, I have customers on the same speed G.Fast, a quick check shows their lines can go as low as 220/30.
Do they complain, no, they accept it for what it is, not FTTP.

Title: Re: G.Fast connection speed suddenly dropped
Post by: GigabitEthernet on January 14, 2022, 03:36:19 PM
You didn't even wait a week.
Title: Re: G.Fast connection speed suddenly dropped
Post by: GigabitEthernet on January 14, 2022, 03:37:05 PM
Petition to ban this user for their own good
Title: Re: G.Fast connection speed suddenly dropped
Post by: adslmax on January 14, 2022, 04:41:37 PM
The isp told me there is nothing more they can do about it. Openreach say my line are above the btw checker estimates speed. They will not send out an engineer again. The isp seem getting bit fed up with me and told me if I am not happy with G.fast service then they suggest me to go back to Plusnet in May.  >:(

Sound like the ISP are well enough with me complaints.
Title: Re: G.Fast connection speed suddenly dropped
Post by: Jon21 on January 14, 2022, 04:55:39 PM
What exactly, can you not do, with a connection synced at 230Mbps compared to one that is synced at 330Mbps?
Title: Re: G.Fast connection speed suddenly dropped
Post by: adslmax on January 14, 2022, 04:57:51 PM
What exactly can you not do with a connection synced at 230Mbps compared to one that is synced at 330Mbps?

Cos I upgraded to G.fast 330/50 from 160/30 as 330/50 are suppose to have 330/50 not 230/34! I paying lots of money for this service 330/50 £56.99 per month. That's openreach job to put my G.fast 330/50 as I am sick of tired with my next door getting 330/50 not me?
Title: Re: G.Fast connection speed suddenly dropped
Post by: maxheadroom on January 14, 2022, 05:41:22 PM
Petition to ban this user for their own good

I would sign it in a heartbeat.
Title: Re: G.Fast connection speed suddenly dropped
Post by: maxheadroom on January 14, 2022, 05:47:09 PM
Cos I upgraded to G.fast 330/50 from 160/30 as 330/50 are suppose to have 330/50 not 230/34! I paying lots of money for this service 330/50 £56.99 per month. That's openreach job to put my G.fast 330/50 as I am sick of tired with my next door getting 330/50 not me?

You were advised not to keep chasing more speed but you ignored it and did it anyway then the decent folk here  put up with your constant winging about speed and  tried to help and asked you to stop constantly monitoring your speeds and posting every time it dropped a bit again you ignored them and carried on (perfect example here) most members would sell their grannies for the lowest speeds you are getting and here you are again after promising the mods you wouldn't do it again moaning about a relatively small speed drop you couldn't possibly have noticed through normal use.



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Title: Re: G.Fast connection speed suddenly dropped
Post by: adslmax on January 14, 2022, 05:58:02 PM
I have decided enough is enough. I have cancelled g fast now and going to move back to plusnet on fftc 40/10 with new order. I expected will get final payment for the remaining left of five months left on g.fast to be billed soon.

I look forward going back to plusnet and for me and my own health fttc 40/10 will do me good. No more stats, no more speed test check etc.
Title: Re: G.Fast connection speed suddenly dropped
Post by: j0hn on January 14, 2022, 06:11:36 PM
as 330/50 are suppose to have 330/50 not 230/34!

You know that isn't true max.

It's a variable rate service and you are given estimates for your line before you sign up.
Your line is achieving the estimates you were quoted, that you signed a contract agreeing to.
Your line always had lower estimates than your neighbour.

You should be paying for your broadband to access the internet, not to have a pissing contest with your neighbour.
Why do you care what speeds someone else is getting?

I think it's ridiculous that you have contacted your provider again so quick.

I have decided enough is enough. I have cancelled g fast now and going to move back to plusnet on fftc 40/10 with new order. I expected will get final payment for the remaining left of five months left on g.fast to be billed soon.

What would be the point in that? That would just mean you are paying for 2 broadband connections instead of 1.
Why not just wait until your contract is over and then switch?

It would be extremely unfair of you to cancel your G.Fast and to not pay the final bill.
You are with a very small provider who cannot afford to just write off your contract like the big providers can.
Especially considering how much support time you have taken up since you're G.Fast started.

Just use the connection. Downgrade in May.
Title: Re: G.Fast connection speed suddenly dropped
Post by: tubaman on January 14, 2022, 06:25:57 PM
I have decided enough is enough. I have cancelled g fast now and going to move back to plusnet on fftc 40/10 with new order. I expected will get final payment for the remaining left of five months left on g.fast to be billed soon.

I look forward going back to plusnet and for me and my own health fttc 40/10 will do me good. No more stats, no more speed test check etc.

That's just pointless as you'll effectively be paying twice for your connection - a total waste of money!
Just ignore it until May and then switch as you said you would previously.

Edited to add I've just seen @j0hn has said the exact same thing.
Title: Re: G.Fast connection speed suddenly dropped
Post by: GigabitEthernet on January 14, 2022, 06:27:44 PM
I am convinced at this point that adslmax is just a troll
Title: Re: G.Fast connection speed suddenly dropped
Post by: g3uiss on January 14, 2022, 06:31:15 PM
I wouldn’t worry as he won’t do what he says, never does. This is a serious case of OCD. From my knowledge feeding this OCD is the worst thing for the OP.

Perhaps ignoring the posts would be better for everyone, I would hate to think the kind people on here could be guilty of contributing to a mental disorder
Title: Re: G.Fast connection speed suddenly dropped
Post by: maxheadroom on January 14, 2022, 08:07:39 PM


I look forward going back to plusnet and for me and my own health fttc 40/10 will do me good. No more stats, no more speed test check etc.

Why wont you check the speed every couple of hours to make sure you are getting what you are paying for?
Title: Re: G.Fast connection speed suddenly dropped
Post by: maxheadroom on January 14, 2022, 08:19:27 PM
I wouldn’t worry as he won’t do what he says, never does. 

Sad but true.

Title: Re: G.Fast connection speed suddenly dropped
Post by: Edinburgh_lad on January 14, 2022, 08:26:09 PM

Perhaps ignoring the posts would be better for everyone, I would hate to think the kind people on here could be guilty of contributing to a mental disorder

I think you're delusional about the meaning of the word 'kind' in this sentence, and I'm concerned about what you wrote in that sentence anyway.

I've been following this post since its inception, and adslmax is what they are, but seriously, maybe you need to carefully think about your word choice.
Title: Re: G.Fast connection speed suddenly dropped
Post by: g3uiss on January 14, 2022, 08:29:28 PM
You mean people on this forum are not kind ?
Title: Re: G.Fast connection speed suddenly dropped
Post by: maxheadroom on January 14, 2022, 08:57:11 PM


I've been following this post since its inception, and adslmax is what they are, but seriously, maybe you need to carefully think about your word choice.

What does this mean?

Title: Re: G.Fast connection speed suddenly dropped
Post by: spaace on January 14, 2022, 09:21:15 PM
plot twist, his neighbours is a kitz user and doesn't even have g.fast
Title: Re: G.Fast connection speed suddenly dropped
Post by: Alex Atkin UK on January 14, 2022, 09:38:33 PM
I wouldn’t worry as he won’t do what he says, never does. This is a serious case of OCD. From my knowledge feeding this OCD is the worst thing for the OP.

Perhaps ignoring the posts would be better for everyone, I would hate to think the kind people on here could be guilty of contributing to a mental disorder

What does this mean?

Its clear he suffers from depression (or something similar) and I think he uses monitoring his line as something to take his mind off other things.  I don't like the idea that something much worse could happen if he didn't have that distraction, even if in itself its not healthy either.

That hits me on a personal level as I have lots of things I use as distractions from the fact I have few real-life friends, and just as I was trying to make some the pandemic comes along and scuppers that.  I've always been extremely lonely, struggle to relate to other people (yet have an excess of empathy) and the Internet is my life line.
Title: Re: G.Fast connection speed suddenly dropped
Post by: GigabitEthernet on January 14, 2022, 09:44:27 PM
We assume Max is telling the truth, even though there have been countless times where he has lied to us.

It's evident at times he does this for a reaction - that is not a sign of depression that I am familiar with but I am no expert
Title: Re: G.Fast connection speed suddenly dropped
Post by: adslmax on January 14, 2022, 10:30:25 PM
We assume Max is telling the truth, even though there have been countless times where he has lied to us.

It's evident at times he does this for a reaction - that is not a sign of depression that I am familiar with but I am no expert

Count yourself lucky not to be on this awful depression situation with mental health illness. Don't be so nasty to me. Leave me alone.

Closed this thread please
Title: Re: G.Fast connection speed suddenly dropped
Post by: burakkucat on January 14, 2022, 10:36:32 PM
Closed this thread please

As requested.
Title: Re: G.Fast connection speed suddenly dropped
Post by: kitz on January 14, 2022, 11:28:26 PM
I am so cross about some of the posts in here. 

Be extremely thankful I am too ill right now to go both guns blazing  I've sat here for well over 4 hrs stop start trying to post just this.   It's frustrating  because there are several points I want to make

1. Max's line has done this before about 6 months ago after an engineer visit.  It was DLM related and righted itself within 24/48 hours.  You havent even given the line chance yet.   It was an Engineer reset to open profile., it will be going through various stages just like with  FTTC after reset will go to interleave by default.     Noone gets open profile forever.


2. Max It is no wonder forum users have no sympathy, you ignore their advice and then pull a stunt like this. 
Your addiction is now making you appear selfish and egotistical. You've pushed everyone patience too far. People get fed up of trying to help people who dont help themselves.

3. 40/10 even ignoring what was said the other day.   You know damn well that 40/10 wont cut  it and will be changing things within a week.

4. It is unfair to cheat yet another small ISP.  Note this

Quote
I have cancelled g fast now and going to move back to plusnet on fftc 40/10 with new order.

most normal people would migrate.
Max knows what he is doing, he's an expert on cancelling without penalty, wrangling new deals and then changing his mind.
 Green ISP lost out financially and were left to pick up Openreach fees. Thats not to mention how time intensive support wise in the 2/3 short months he was with them.

Have more. Have to stop.

Edit Even though there have been more posts & I got the warning notice.,
When it takes me the best part of 5 hours I am going to hit the send button because I can.
Title: Re: G.Fast connection speed suddenly dropped
Post by: burakkucat on January 14, 2022, 11:53:23 PM
I've been following this post since its inception, and adslmax is what they are, but seriously, maybe you need to carefully think about your word choice.

What does this mean?

I am going to take a moment to answer maxheadroom's question regarding the phrase, emboldened, in Edinburgh_lad's post.

It is a perfectly correct format of usage of the English language where the person making the statement (i.e. Edinburgh_lad) does not wish to assume the gender of the person who subject of that statement (i.e. adslmax).

There are three possible phrases that could have been used --
Hopefully that explains the choice of the wording of that phrase.