Kitz Forum
Broadband Related => FTTC and FTTP Issues => Topic started by: snadge on November 29, 2021, 02:13:49 PM
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Hi everyone,
as you know I am now on PON900 and was advised by J0hn on how to disable the hotspot, as I have no use for anyone else's hotspot (my mobile DATA is unlimited), and I don't want mine used to download illegal pornographic material, or buying weapons, or using stolen credit cards etc!! and even if BT knows it's not me I still don't want anyone using it - they could do ANYTHING, hack into the hub then into my system & drop a RAT??!! - to me, it's an INVITATION for hackers and SHOULD be disabled by those who do NOT want to share their 900PON broadband with complete strangers!!
unfortunately, it is still turned ON over a week later (it did say it may take a couple of days to turn off - but I'm sure its been over a week now and its still there), and it is mine.
here is a screenshot that shows to SET UP as if it is disabled? I have BT Wifi-X and BTWiFi both unlocked, both full strength signal, top of the list, all others are Sky, Plusnet & Talk Talk - there are some distant BT signals (with their hotspots OFF!!) on very low signals 1/5 bars - but mine are 5/5 bars - 100% signal, and using software on the mobile I can see its coming from my router due to the strengths of all the signals.
(https://i.imgur.com/TCJ7VMK.jpeg)
can anybody help, please?
thanks in advance
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Have you tried completely powering off for a few minutes then powering back on?
I'd figure that might force it to re-provision the router configuration.
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BT wifi is totally independent of your network and you are not in any way responsible for any use that is made of it, nor is it a security risk to your network. It can take up to 28 days for it to be turned off.
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Have you tried completely powering off for a few minutes then powering back on?
I'd figure that might force it to re-provision the router configuration.
yeah i left it on the first 2 nights for updates, now all my plugs get switched off at night, as i believe i have one of the 5 out of 9 faulty UK Smart Energy Meters (tested in Sweden but would not give out the names of suppliers)
- my energy bills were through the roof (£4.50 one day when i was out at work!! nothing was on all plugs were off and in the evening i had the heating on for 30 minutes!!) I wrap up now instead!!!, then i started turning off all plugs and it was OK - it's something to do with 2 components in the smart meters that are faulty and misread the 'phase' of the electric as this is how they work out your usage in the home, you are billed from your smart meter!!
anyway thanks Alex, I will get onto BT forums and get BT staff too look at it for me,
thanks again for your help.
@ licquorice- it said "a few days" not 28 days - if it took as long as that, then it would have said so i would have thought?
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If you are turning your hub off at night, how do you expect BT is going to push the update to turn off BT wifi to your hub?
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If you are turning your hub off at night, how do you expect BT is going to push the update to turn off BT wifi to your hub?
as i said, i left it on for a few days, also its on all day and night, its at their end and the "push" should/could be at anytime - why should i leave my router on for a MONTH to disable one simple option
i think its time for the new router!
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If you are turning your hub off at night, how do you expect BT is going to push the update to turn off BT wifi to your hub?
ok - it said it would take a few days, it was left on for a few days for updates and this issue. now you're saying it's a MONTH it needs to be left on for -im trying to get answers out of BT - who seem uninterested and MOVED my topic from FIBRE BROADBAND to a board that is rarely active and unrelated! says a lot!
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OK, so I called BT and spoke to a lovely scotch lady who was very helpful, but now BT are saying it could take UPTO a week
so which is it Liqourice>?
1) 2-3 days?
2) a week?
3) 28 days?
Clueless in my very honest opinion!
I will educate you once i get a reply from the letter I've just written!
because that forum you like to follow people around on, is as much use as a chocolate fireguard!!
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Calm it down, please guys.
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1. The hub is designed to be left on 24/7 and uses very little power.
2. As said by others BT WiFi is totally independent of your side of the router so it doesn't matter what people download using it and there has never been the slightest hint that it could be used as a backdoor into the router.
Given the above I'd leave the router on and just wait until BT wifi is disabled (which it will be eventually).
:)
On a side note, where did you hear that 5/9 smart meters are faulty as I would have thought it'd be all over the news if that were the case. I had one fitted back in May and it seems to be telling me I'm using the same amount of electricity as my old spinning wheel type meter did, which is exactly what I'd expect.
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OK, so I called BT and spoke to a lovely scotch lady who was very helpful, but now BT are saying it could take UPTO a week
so which is it Liqourice>?
1) 2-3 days?
2) a week?
3) 28 days?
Clueless in my very honest opinion!
I will educate you once i get a reply from the letter I've just written!
because that forum you like to follow people around on, is as much use as a chocolate fireguard!!
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Turning it off hasn't worked for me for years, since I got the last hub.
Previously I managed to turn it off.
These days the router always seems to say active even when I set it to off on the website.
It's annoying that its setup in the way that it is, not very customer friendly. But I guess they made a calculation to make it difficult to turn off in the hope most people either 1. don't notice, or 2. give up the process.
The only other way to not have it active is to use a different router. I'm not on FF yet so I'm not sure of the router options.
Btw, sometimes you have to turn it on at the website, leave it for a few days, and then turn it back off. That sometimes works. I don't think the website and the routers are fully in sync.
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as i said, i left it on for a few days, also its on all day and night, its at their end and the "push" should/could be at anytime - why should i leave my router on for a MONTH to disable one simple option
i think its time for the new router!
It maybe time for a new router.
By disabling BT WiFi Hotspot you're removing yourself from being able to use them as part of your contract.
It can take up to 28 days for BT to fully remove your account from the WiFi hotspot account system.
Have they disabled parental controls as well?
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How do I stop my BT router being a hotspot?
If you want to stop your BT router for being a hotspot for other people, then you can do so in your BT account. Just head over to the My Extras section, where you can opt out from having your router being part of the BT Wifi network.
Bear in mind that if you do decide to do this, then you won’t be able to use BT Wifi yourself when you’re out and about. Plus, it won’t happen overnight – it could take up to a month for you to be disconnected from the service officially.
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As someone who will shortly be in this situation I am wondering if I need to have wi-fi enabled on the BT router? My reason is that I use the BT Whole Home system with 3 discs to get wi-fi round my house properly, my house is over 100 years old and has quite thick walls. My current set up does not use the router wi-fi as it does not work well enough. Obviously my Whole Home system will not be available via the router to the outside unless you have the correct credentials and currently only family members have that information. Do I have the capability to disable wi-fi on the BT supplied router?
Stuart
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Yes, you can disable the 'normal' WiFi on the BT router, however, to disable the shared Btwifi signal which is a completely separate signal and network, you need to opt out.
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So I had this problem, it does eventually turn off just takes some time. What you can also do, is try flicking it back on, on the BT website and then back off again, sometimes that will force it to update.
But I do always leave the Hub turned on - and typically BT sends updates during the early hours so probably advisable to leave it switched on anyway.
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... and typically BT sends updates during the early hours so probably advisable to leave it switched on anyway.
I'd forgotten that one, and it is indeed a good reason to leave it turned on.
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Yes, you can disable the 'normal' WiFi on the BT router, however, to disable the shared Btwifi signal which is a completely separate signal and network, you need to opt out.
That seems an oversight as surely people turning off WiFi might be doing so out of paranoia so want NO wireless signal transmitting at all. Though I guess it would be hard to track down that way if people have it disabled and so disable their roaming access to BT WiFi, thus why it stays on whilever opted-in.
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Exactly, it's not just a question of turning off the WiFi signal from the hub, it is also revoking access for the account whilst out and about.
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I'd like to see the number of BT customers who actually use the WiFi while out. I bet the number is very low and becoming less with the advent of smartphones and data packages.
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I think most customers just aren't awake it exists to be honest.
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To me, this is just another example of a reason for not using the service provider's equipment. :angel:
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I don't know if this was just coincidence, but I noticed when it was off my transfer speed was very slightly less than when it was active.
I'm wondering whether the router allocates space even when its switched off. But when its off nobody can use it. But when its on you have access to it if nobody else is signing in.
As I say it might have just been a coincidence on my line.
When I say speed I'm meaning transfer speed. I use Internet Download Manager so it always shows me the transfer rates on downloads.
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I'm wondering whether the router allocates space even when its switched off. But when its off nobody can use it. But when its on you have access to it if nobody else is signing in.
Nah definitely not.
It doesn't make any difference if the shared hotspot is enabled or not, you always have full access to 100% of your sync speed/line rate.
It's designed to only allocate unused bandwidth to any 3rd party connecting to the hotspot.
If you are using your connection then it either doesn't let anyone connect to your hub or it lets them connect but they get allocated little or no bandwidth.
If you're on BT and have 1 of their hubs then give it a try. Connect to your own hub via the BT WiFi app and see what speeds you can get. Then start a big download on the home connection and repeat the test. It prioritizes the home user, as it should.
Unless you live within wifi range of somewhere members of the public are stationary (like a bus stop?) the chances of your hotspot ever being used are probably slim.
Apart from possibility a few pence a year additional power usage by the hub from the public hotspot being active, there are no negatives I can think of having it enabled.
I still disabled mine during the brief period I used my BT Smart Hub 2 :D
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What is the point in such a feature @j0hn when as you say, so few people can connect? Is the idea that it's designed for more urban settings?
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What is the point in such a feature @j0hn when as you say, so few people can connect? Is the idea that it's designed for more urban settings?
It's not that few people can connect.
Any BT customer or anyone willing to pay BT for access can connect to any BT Hub that's broadcasting.
It's just that few people use it or even know it exists.
The chances of 1 of those people using your Hub are very small and if anyone ever does they would only get bandwidth you weren't using.
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It's not that few people can connect.
Any BT customer or anyone willing to pay BT for access can connect to any BT Hub that's broadcasting.
It's just that few people use it or even know it exists.
The chances of 1 of those people using your Hub are very small and if anyone ever does they would only get bandwidth you weren't using.
Try answering the question you were asked.
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Try answering the question you were asked.
I did...
What is the point in such a feature @j0hn
Any BT customer or anyone willing to pay BT for access can connect to any BT Hub that's broadcasting.
What's with the attitude? I offered a polite answer to a question.
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What is the point in such a feature @j0hn when as you say, so few people can connect? Is the idea that it's designed for more urban settings?
When it was originally implemented, mobile data was expensive, not particularly fast and public WiFi was uncommon.
There's also the benefit that if your broadband goes down, if your neighbours are on BT you can temporarily use theirs. Technically you could connect to both at the time increasing your bandwidth. ;)
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I have the BT Wi-Fi app on my pay-as-you-go mobile and use it quite regularly. It's not only peoples hubs that are broadcasting as there is BT public Wi-Fi in various other places too - my local Tesco supermarket for example. A while ago I used it in a rented holiday cottage that had no Wi-Fi of its own, but could pick up BT Wi-Fi from a house nearby.
It wouldn't be the end of the world for me if they binned it but it does have its uses.
:)
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When it was originally implemented, mobile data was expensive, not particularly fast and public WiFi was uncommon.
There's also the benefit that if your broadband goes down, if your neighbours are on BT you can temporarily use theirs. Technically you could connect to both at the time increasing your bandwidth. ;)
Finally, an actual answer. Thank you.
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I did...
What's with the attitude? I offered a polite answer to a question.
No you didn't, as usual you were not helpful. Ignored.
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Inappropriate post deleted.
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Hi Liq
Snadge has recently posted he was off his t**s because of his meds etc ...... he also offered up an apology for his latest posts.
I have a feeling this may be one of those posts, mate ??. :) :)
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Please see: "To everyone - sorry (https://forum.kitz.co.uk/index.php/topic,26595.0.html)".
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Sorry Snadge, missed that post. I have deleted my inappropriate post.
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Sorry Snadge, missed that post. I have deleted my inappropriate post.
:drink: