Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: ads on November 28, 2021, 03:55:21 PM

Title: FTTC speed after recontract
Post by: ads on November 28, 2021, 03:55:21 PM

Recontracted Fibre 1 with BT, generally got around 45mbps before recontract

Since recontract I'm seemingly capped at 30mbps
Prior to recontract I had this sort of thing;

Code: [Select]

Noise margin:
6.1 dB / 6.2 dB

Line attenuation:
37 dB

Signal attenuation:
23.1 dB / 37 dB

Since then I'm seeing this;

Code: [Select]

Data rate:
15.43 Mbps / 30.00 Mbps

Maximum data rate:
15552 / 46817

Noise margin:
6.1 dB / 11.5 dB

Line attenuation:
35.4 dB

Signal attenuation:
22.8 dB / 35.4 dB
Should I assume it's DLM being a jerk and focus on the fact it says a reasonable max data rate and that it should climb back up or should I start prodding BT?

Thanks for any help

edit: I don't know when they'd have applied any changes, recontract was 17th November but I've been sick with covid since, I only noticed this weekend

Title: Re: FTTC speed after recontract
Post by: tubaman on November 28, 2021, 06:35:13 PM

The fact that it is syncing at exactly 30Mbps suggests it might have got banded somehow.
The re-contract shouldn't have done that but I'd get hold of BT and ask what's going on (especially if it's below the guaranteed rate they gave you when renewing).
 :)

Title: Re: FTTC speed after recontract
Post by: ads on November 29, 2021, 08:24:17 PM

Checked today and it's apparently up to; Data rate: 15.63 Mbps / 40.00 Mbps so I'll sit tight and hope it ticks up a few more Mbps

Thanks for the reply, tuba