Kitz Forum

Internet => Web Hosting & Web Design => Topic started by: d2d4j on August 14, 2021, 05:55:52 PM

Title: to all kitz offer hosting users
Post by: d2d4j on August 14, 2021, 05:55:52 PM

Hi

I hope I have posted in correct area, but if not please could you move for me thank you

To all users of the kitz offer hosting.

If you have received invoices this afternoon from our billing platform, please ignore and delete.

We were undertaking some PHP work on 7hi, which contained a backup copy of our billing platform.  It is clear that at some point, our php source rebuild caused the backup copy of the billing platform to trigger sending invoices out.

This was unexpected and we have fully deleted the backup copy of the billing platform from 7hi

I apologise if this has caused any issues

Many thanks

John

Title: Re: to all kitz offer hosting users
Post by: Ronski on August 15, 2021, 12:13:19 AM

Hi John,

No problem, I did see the invoice email come in, and assumed it was some sort of error (thought I'd investigate later) as the wrong time of year, then later I got the email as per above.

Thanks for the ongoing great service.

Ron.

Title: Re: to all kitz offer hosting users
Post by: jelv on September 01, 2021, 09:14:08 AM

Has it happened again?

False alarm - it's genuine - the year has gone around so quickly - and I paid for my domain renewal earlier this year which is probably why it seemed not that long ago I paid.