Kitz Forum

Broadband Related => Broadband Technology => Topic started by: SE on July 06, 2021, 10:28:49 AM

Title: 80/20 40/10 How who where
Post by: SE on July 06, 2021, 10:28:49 AM

When a customer buys a 80/40 and then goes to a 40/10
 is that a hardware move at the open reach side or software O.R side, or is that fully the ISP side hard or soft?

Title: Re: 80/20 40/10 How who where
Post by: j0hn on July 06, 2021, 11:45:01 AM

100% a software config. Nothing is physically touched.

Title: Re: 80/20 40/10 How who where
Post by: SE on July 06, 2021, 02:04:57 PM

Quote from: j0hn on July 06, 2021, 11:45:01 AM

100% a software config. Nothing is physically touched.

Thanks j0hn
Is that isp side or open reach

I was told to move isps but go on a 40/10 to remove any cap, then move to a 80/20

So didnt know what or if it a was to reset a cap or stuck profile

Title: Re: 80/20 40/10 How who where
Post by: toonshorty on July 06, 2021, 02:19:08 PM

I believe the profile is assigned to the port by Openreach, but this is probably something they can do remotely.