Kitz Forum
Broadband Related => ISPs => Topic started by: Weaver on June 16, 2021, 03:29:56 PM
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After more than ten years of being on the ‘units’ tariff with Andrews and Arnold, I have changed to the modern SoHo::1 tariff today. This gives me a quota of 300GB per line, so 900GB in total. That’s massively more than I can ever use. It’s slightly more expensive than the old tariff, but then we can go crazy in the mon-fri daytime without racking up a large bill.
I can’t seem to find the option in the web UI to control what happens when your quota becomes exhausted; whether it shuts off the lines, slows down the rate or performs an auto-top-up. It’s supposed to be somewhere in clueless.aa.net.uk, but I just can not see it.
I’m also talking to AA currently about the possibility of getting some additional copper pairs and then killing off the bad ones that I have currently. I’ve been warned that there’s some BT or Openreach nonsense supposedly concerning COVID-19 and inferior service regarding installations.
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After more than ten years of being on the ‘units’ tariff with Andrews and Arnold, I have changed to the modern SoHo::1 tariff today. This gives me a quota of 300GB per line, so 900GB in total. That’s massively more than I can ever use.
That is, I'm sure, a sensible decision.
I can’t seem to find the option in the web UI to control what happens when your quota becomes exhausted; whether it shuts off the lines, slows down the rate or performs an auto-top-up. It’s supposed to be somewhere in clueless.aa.net.uk, but I just can not see it.
I wouldn't be surprised if an e-mail message (or SMS) is auto-sent before that point is reached. I have a vague memory that there is a roll-over to the next month when all of the current month's allowance is not consumed.
It seems that control.aa.net.uk has taken the place of "clueless". Perhaps, at long last, A&A are trying to shed their frivolous persona? :-\
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Just looked under the details for my phone number in my old account and it says against Home::1Quota that it goes slow.
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Just looked under the details for my phone number in my old account and it says against Home::1Quota that it goes slow.
Weaver will not notice that then :lol:
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Weaver will not notice that then :lol:
Depends, is it a percentage? :D He could end up slower than dialup!
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There’s a choice of what you want to happens when you hit your quota, but I can’t find where to set it; have emailed AA to ask where it is. Sales offered to set it for me to whatever I want. The choices are to block the service, go slow, or auto-top-up. The quota is massively more than I have ever used in any month of the last year, way more than double. Higher quotas are also available, I believe, and unlimited service is available too with the leased line services. They email you at a user-chosen point before you get near to your quota. And I think the ‘go slow’ rate is possibly faster than I currently enjoy, as 6 Mbps is mentioned somewhere, but I don’t know if that’s total or per line.
See https://support.aa.net.uk/Home::1
The server is still also called clueless.aa.net.uk but the name control.aa.net.uk was added several years ago as the original humorous "-less" name was judged to be confusing for some users. All AA server as called somethingless.
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I’m also talking to AA currently about the possibility of getting some additional copper pairs and then killing off the bad ones that I have currently.
Do you know if there are spare copper pairs from your pole, all the way back to the exchange? If not, you may find OR present you with a large bill before agreeing to proceed with any orders.
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There is certainly one additional pair to be had, because I have ceased one. The whole point is that I don’t want that bad pair. it is what it is though and I have explained in detail to AA sales what I am trying to achieve.
Many years ago, when I tried to order two lines, they quoted me with a large bill. But later on, I got the two lines for nothing by making two single line orders separated in time.