Kitz Forum
Broadband Related => Broadband Hardware => Topic started by: MOHAMMAD SAEID on March 13, 2021, 02:33:07 PM
-
Hi. I have a Zyxel modem model VMG1312-B10B. When I tried to update the firmware, unfortunately, the modem did not boot anymore and its power light blinked. I ask you to help me and send me the modem flash file to program it, because I did not find anything when I searched. Thank you.
-
I've never seen a firmware file for a VMG1312-B10B.
We have the VMG1312-B10A in the UK.
VMG1312-B10A firmware will probably brick a VMG1312-B10B
-
And welcome Mohammad! :-)
-
Hi. I have a Zyxel modem model VMG1312-B10B. When I tried to update the firmware, unfortunately, the modem did not boot anymore and its power light blinked. I ask you to help me and send me the modem dump file to program it, because I did not find anything when I searched. Thank you.
-
If it's the B10A version you have then the firmware is available at - ftp://ftp2.zyxel.com/
If it's a B10B version then we don't have them in the UK so probably can't be of much help.
-
Hi. I have a Zyxel modem model VMG1312-B10B. When I tried to update the firmware, unfortunately, the modem did not boot anymore and its power light blinked. I ask you to help me and send me the modem flash file to program it, because I did not find anything when I searched. Thank you.
Which firmware exactly have you tried ?
According to the firmware release note, the V1.00(AAJZ.6)C1 (http://ftp://ftp.zyxel.com/VMG1312-B10A/firmware/VMG1312-B10A_1.00(AAJZ.6)C1.zip) is also compatibile with VMG1312-B10B
Here (https://support.zyxel.eu/hc/en-us/articles/360000095814-How-to-use-TFTP-to-upload-or-backup-the-config-file-on-VMG1312-B10A) the steps to use tftp.
Good luck!
-
Which firmware exactly have you tried ?
According to the firmware release note, the V1.00(AAJZ.6)C1 (http://ftp://ftp.zyxel.com/VMG1312-B10A/firmware/VMG1312-B10A_1.00(AAJZ.6)C1.zip) is also compatibile with VMG1312-B10B
Here (https://support.zyxel.eu/hc/en-us/articles/360000095814-How-to-use-TFTP-to-upload-or-backup-the-config-file-on-VMG1312-B10A) the steps to use tftp.
Good luck!
thank you
I read the steps of using ftp but did not understand exactly what to do. Can you tell me exactly what to do?
-
@Mohammad
Try searching online if there is an explanation how to start tftp in recovery mode - as the modem doesn't boot correctly. You might also need to use a USB to TTL cable...
Hopefully some other member of this forum will be able to provide additional help.
-
I wonder if the 30 s reset procedure works for this modem same as the VMG 1312-B10A?
This is the recovery procedure that I use
* iPad to 192.168.1.11 / 255.255.255.0 / gateway 192.168.1.1 by choosing manual and then hit manual again after entering the values
* Plug ethernet cable into modem’s port 2 or 3 and into main switch
* Unplug router if any from main switch
* Power the modem off
* insert a pokey implement into the modem’s reset hole to depress the switch (there is a similarly sized but protruding WPS)
* Power modem on, keeping poker poked in all the time still
* Keeping poker in, LED will flash for 20s then go solid red
* Release poker
* If the device is left in the solid red light mode then a recovery page should appear at http://192.168.1.1, but only if the ethernet cable is connected to port 2 or 3. Port 1 or is it 4 -which is it -will not work, depending on which way you read the port numbering. (I think the port on the far right is the bad one.)
* file selector prompt, select the firmware file
* After you hit enter at the load firmware prompt, after so many secs the screen should change to show a [back] button. (If not, then you may have put cable in the wrong port, so check it is in port 2 or 3)
* Takes forever to blow flash, no UI feedback
* after 2 mins the modem will reboot (no progress indication)
* When the modem web UI comes up, at http://192.168.1.1: log in with username=admin, password=1234
* Forcible password change, set password to standard admin password
* using menu option "configuration" > "restore", choose the XML config
* When you have waited for a minute or so, hit refresh in browser
* you have to make sure you go back into the the "configuration" menu again, then modem will reboot
* Modem’s IP address will now change - it will be wrong when the modem boots, so set your machine to 192.168.n.11 / 255.255.255.0 / gateway 192.168.1.1
* When the modem config is loaded, check for the good version string in the "system" menu (top menu on extreme right)
* telnet into modem, log in as "supervisor", with supervisor password
* Telnet CLI : Enter the command : save_default clean
* All done