Kitz Forum

Broadband Related => Telephony Wiring + Equipment => Topic started by: bob.gas on January 09, 2021, 02:38:22 PM

Title: Landline fault???
Post by: bob.gas on January 09, 2021, 02:38:22 PM

Apologies for posting here, i couldn't find a relative forum. :blush:

I have a fault with our landline I think.
We have twin BT phones and cannot get a line out (no buzzing.
I'm thinking the phones might be faulty, but maybe the actual line in?
Is there a way of testing the line oneself, rather than wait on the phone for 1/2 hour for customer service?
We can use our mobiles, but there are peeps that often call us on the landline.

Thanks in anticipation.

[Moderator edited to correct the error caused by an inadvertent operation of the <Caps Lock> key.]

Title: Re: Landline fault???
Post by: tiffy on January 09, 2021, 03:46:14 PM

Some rather obvious suggestions:

Phone land line from mobile, does phone ring, can you answer & talk?

Do you get a dial tone?
(appreciate that on some DECT phones it's difficult to establish this, better with a wired phone)

Substitute phone, preferably with wired phone.
(may be able to borrow from relatives/neighbour if you don't happen to own one)

Try BT line test, 17070, ringback option.

Plug (wired) test phone directly into test socket and repeat tests if dial tone appears.

Title: Re: Landline fault???
Post by: Alex Atkin UK on January 09, 2021, 08:10:44 PM

I always keep a cheap wired phone I got from Argos on hand for testing the landline.