Kitz Forum

Computer Software => Windows 10 => Topic started by: tiffy on November 29, 2020, 08:56:05 PM

Title: Explorer Very Slow to Create New Folder
Post by: tiffy on November 29, 2020, 08:56:05 PM
Running Win 10 Home, V.2004, OS Build 19041.630, fully up to date.
Issue has occured relatively recently on my Ryzen-5 desktop PC, probably a by-product of one of the recent MS system updates but not sure which, other parties are reporting the same issue.

Opening Win explorer and trying to create a new folder (by right mouse click) produces a 10 to 20 sec. delay before the file is created.
Trying to rename a file within explorer produces a similar delay.
After the first delayed operation, subsequent file creation or renaming operations are normal, ie. no delays.
Closing and re-opening win explorer produces the same scenario again.

Have tried the 2 listed fixes:
De-selecting, "Show recently used files in Quick access"
De-selecting, "Show recently used folders in Quick access"
Clear file explorer history

Stop Win Search Service

Neither worked for me.

Have monitored "Windows Explorer" process in Task Manager while the delay is active, the process does not indicate "stalled" or overly active.

Anyone else noticed this or suggest a solution ?
Title: Re: Explorer Very Slow to Create New Folder
Post by: jelv on November 30, 2020, 12:09:03 AM
I'm on fully up to date Win 10 20H2.

Creating folders is practically instantaneous.
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on November 30, 2020, 10:29:55 AM
I'm on fully up to date Win 10 20H2.

Creating folders is practically instantaneous.

Yes, same revision, all available and optional Win updates implemented.
I'am certainly not the only person experiencing this issue hence the suggested solutions which in my case don't work.
Title: Re: Explorer Very Slow to Create New Folder
Post by: parkdale on November 30, 2020, 11:05:02 AM
20H2 is version 19042.630 have you tried a Windows reset? I checked my folder creation.. as per jelv, mine's instant
Title: Re: Explorer Very Slow to Create New Folder
Post by: jelv on November 30, 2020, 03:15:47 PM
Indexing? I have mine set very restricted.
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on November 30, 2020, 05:38:10 PM
Have checked out my other Win 10 PC's:

i5 dual boot Linux/Win 10 desktop PC, running Win 10 Home, 20H2, fully up to date.
Windows AV & FW only deployed.
Same issue experienced.

i5 laptop, Win 10 Home, V.1909 18363.1198
Bitdefender AV/FW, Internet Security, 2021.
Same issue experienced.

As my main desktop PC also has Bitdefender installed, had initially thought that this could possibly be a factor as this had just been updated to the latest 2021 release, however, disabling all AV/FW functions did not cure the issue and my i5 desktop PC which does not use Bitdefender exibited the same issue.

@parkdale:
Quote
20H2 is version 19042.630 have you tried a Windows reset?
Not sure what you mean by a Windows reset?

@jelv:
Quote
20H2 is version 19042.630 have you tried a Windows reset?
Not sure what this is, can you possibly elaborate?
Title: Re: Explorer Very Slow to Create New Folder
Post by: maxheadroom on November 30, 2020, 05:48:14 PM


@parkdale:Not sure what you mean by a Windows reset?

@jelv:Not sure what this is, can you possibly elaborate?

Have a look at this - https://www.howtogeek.com/132428/everything-you-need-to-know-about-refreshing-and-resetting-your-windows-8-pc/


.
Title: Re: Explorer Very Slow to Create New Folder
Post by: parkdale on November 30, 2020, 06:32:47 PM
As Max posted ... I would do a reset then see if you still have any issues

 
and Windows 10 ver 19041.630 is 2004
                              19042.630 is 20H2 latest version

I have indexing on all drives.
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on November 30, 2020, 09:03:18 PM
Thanks to all for the interest and support to date, much appreciated.

Yes, now understand what is meant by a Windows reset but consider that pretty drastic, have gone down that route before with previous issues and it's taken a lot of effort to get back to my original configuration, last resort for me.

I decided to try booting into Win safe mode, always a good diagnostic starting point.

Safe mode with networking enabled, issue the same.
Safe mode without networking, issue cured!

Anyone any suggestions regarding this observation?
Title: Re: Explorer Very Slow to Create New Folder
Post by: jelv on November 30, 2020, 11:39:37 PM
Are you logging on to a local account or a domain account?
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on December 01, 2020, 09:05:51 AM
Are you logging on to a local account or a domain account?

Local account, only one account set up in all cases.
Title: Re: Explorer Very Slow to Create New Folder
Post by: parkdale on December 01, 2020, 09:44:54 AM
Can you access other folders/files on the networked machines fairly quickly?
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on December 01, 2020, 11:52:32 AM
Can you access other folders/files on the networked machines fairly quickly?

Yes, normal operation.
Creating a new folder or shortcut on the desktop is also normal, no delays.
Have also noted that creating (for example) a Word document then saving to either desktop or any folder also produces a very significant delay to complete the operation.

I have a very long standing issue with non-display of network devices in Explorer (pre-dates this current issue) which makes me think that there may be a connection especially as running in Win safe mode without network access cures the (delay) issue.

The Explorer network devices non-display issue goes back a very long time to previous Win updates and is well documented, MS won't admit it exists and as such have never produced a fix.
Various parties have come up with work arounds which did work for me until recently but does not any more.

Linux is looking more attractive by the day!
Title: Re: Explorer Very Slow to Create New Folder
Post by: parkdale on December 01, 2020, 05:12:06 PM
Tiffy, If it was me I would do a Windows reset (keep files and settings), this seems to cure 99.99% of Win related problems.
Have you asked over at https://www.tenforums.com they would be far more knowledgeable than me on this subject.

Linux is looking more attractive by the day! agreed, but because i'm an avid gamer... i'm stuck with MS :-X
Title: Re: Explorer Very Slow to Create New Folder
Post by: parkdale on December 01, 2020, 07:20:50 PM
This is more or less a continuation of your previous thread https://forum.kitz.co.uk/index.php/topic,21085.0.html with added features  :)
Title: Re: Explorer Very Slow to Create New Folder
Post by: Chrysalis on December 02, 2020, 01:33:07 AM
possible causes.

explorer addon's (many apps add things like right click menu's or other additions such as google drive e.g.)
network drives
malware
slow attached storage

to check for addon's you could fire up something like process explorer, and right click the executable to see what's running on it.  Also autoruns program will give you info in the explorer tab.
Title: Re: Explorer Very Slow to Create New Folder
Post by: pxr5 on December 02, 2020, 02:53:30 PM
CTRL-Shift -N. Keyboard Shortcut to create new folder. Is there a delay with that way?
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on December 02, 2020, 03:47:40 PM
CTRL-Shift -N. Keyboard Shortcut to create new folder. Is there a delay with that way?
There is indeed, tried that previously.
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on December 02, 2020, 04:10:43 PM
possible causes.

explorer addon's (many apps add things like right click menu's or other additions such as google drive e.g.)
network drives
malware
slow attached storage

to check for addon's you could fire up something like process explorer, and right click the executable to see what's running on it.  Also autoruns program will give you info in the explorer tab.

Thanks for the interest and suggestions.

I have previously run Win task manager, displaying on a second VDU while the delay was active but can't see any process struggling or not responding.
I'am convinced the issue is somehow network related as previously reported, running in Win safe mode without network support completely cures, in safe mode with network support the issue is still active.

Remember I have the same issue on all 3 of my Win 10 PC's with different Win 10 Home revisions, the only common factor I can think of is the LAN connection.

I run the latest Bitdefender on 2 of the PC's plus Malwarebytes Premium, just Win Defender on the other, all fully up to date, don't think I have a malware or virus issue.

I do have a WD NAS on Gb. LAN connection, however, the delays experienced are writing to internal SSD's in all cases.
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on December 02, 2020, 05:02:30 PM
This is more or less a continuation of your previous thread https://forum.kitz.co.uk/index.php/topic,21085.0.html with added features  :)

Yes, your absolutely correct of course, the "FDResPub" work around with Win Task Scheduler did work for me up until a few months ago when I added a new Freeview PVR to the network, doesn't work any more even with the PVR disconnected again.
Still waiting for a proper MS fix for this well known and documented issue which they won't even admit exists.

Still reluctant to perform a full Win reset, have had bad experiences previously.

Thanks for the "tenforums" link, will give that a try.
Title: Re: Explorer Very Slow to Create New Folder
Post by: tiffy on February 21, 2021, 02:26:32 PM
To finally update this post, never did get to the bottom of the issue even after consulting various forums and many very well informed patrons.

Finally bit the bullet and performed a complete fresh Win 10 re-install on my desktop PC's upgrading both to Win 10 Pro from Win 10 Home, so far all good, no return of the issue.  :fingers: