Kitz Forum

Broadband Related => ISPs => Topic started by: banger on November 02, 2020, 10:07:44 PM

Title: Which ISPs resell TTB?
Post by: banger on November 02, 2020, 10:07:44 PM
Looking for a cheaper alternative to Uno. I was going to go with Pulse 8 but looks like my line is blocked for them with a cease order which will not let them place another order. Any TTB resellers?
Title: Re: Which ISPs resell TTB?
Post by: Alex Atkin UK on November 02, 2020, 10:31:01 PM
You mean actual resellers or just ISPs using TTB backhaul?
Any particular reason why?
Title: Re: Which ISPs resell TTB?
Post by: Weaver on November 02, 2020, 10:42:14 PM
AA resells TT and BT.
Title: Re: Which ISPs resell TTB?
Post by: Alex Atkin UK on November 03, 2020, 12:30:20 AM
AA resells TT and BT.

Isn't that backhaul leasing rather than reselling?  I would have though reselling would be virtual ISPs, where you're effectively just a brand without your own network.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 03, 2020, 02:18:18 AM
You mean actual resellers or just ISPs using TTB backhaul?
Any particular reason why?

TTB has served me well no slowdowns BT hasn't. Looking for a cheaper rental.
Title: Re: Which ISPs resell TTB?
Post by: Weaver on November 03, 2020, 04:50:07 AM
Alex you’re probably right - I didn’t use the term correctly.
Title: Re: Which ISPs resell TTB?
Post by: meritez on November 03, 2020, 09:59:28 AM
Looking for a cheaper alternative to Uno. I was going to go with Pulse 8 but looks like my line is blocked for them with a cease order which will not let them place another order. Any TTB resellers?

Business or Residential?

Residential:
Zen
Post Office
Pop
Onestream
iTalk
Utility Warehouse
XLN

It's been a while since I looked at the resellers, some of them now may be backhaul instead.
Title: Re: Which ISPs resell TTB?
Post by: Alex Atkin UK on November 03, 2020, 10:21:58 AM
TTB has served me well no slowdowns BT hasn't. Looking for a cheaper rental.

I've never really thought about it, but technically I have one ISP on BTW and one on TTB, not really noticed any difference.

Alex you’re probably right - I didn’t use the term correctly.

I probably only recognise the distinction because when I worked at Plusnet many moons ago, there were literally dozens of brands that were just Plusnet resellers.  I believe there were possibly even more as those were just the ones that Plusnet Customer Support also dealt with, I think some had their own CS despite still not having their own infrastructure.
Title: Re: Which ISPs resell TTB?
Post by: j0hn on November 03, 2020, 10:56:20 AM
He just means any Talktalk backhaul.

Pulse8 are a good ISP and not just a reseller, as are Uno who he's switching from.
Title: Re: Which ISPs resell TTB?
Post by: jaydub on November 03, 2020, 11:46:12 PM
Looking for a cheaper alternative to Uno. I was going to go with Pulse 8 but looks like my line is blocked for them with a cease order which will not let them place another order. Any TTB resellers?

Surely if your line is blocked for Pulse8, it will be blocked for any other ISP.  Give it a few days and see whether the block gets released.  I'd stick with Pulse 8 if you want to save money and still have a really good iSP.
Title: Re: Which ISPs resell TTB?
Post by: psychopomp1 on November 04, 2020, 02:12:50 PM
Consider TalkTalk Business direct. They're cheaper than other TT resellers but still offer great support (many of their Warrington based support staff are ex-Zen)
Title: Re: Which ISPs resell TTB?
Post by: mandelbug on November 04, 2020, 03:21:00 PM
I've just gone to TT Business directly, £26 a month inc line rental. It's marginally more expensive than Vodafone but I've seen my line speed go from 11Mbps to 18Mbps with the switch. Must admit I'm fairly happy, had to input new username/password in to the Sophos FW and away it went
Title: Re: Which ISPs resell TTB?
Post by: banger on November 04, 2020, 04:15:06 PM
Thanks for the replies never thought of TTB themselves.
Title: Re: Which ISPs resell TTB?
Post by: jaydub on November 04, 2020, 05:54:06 PM
Thanks for the replies never thought of TTB themselves.

TTB always used to be a 24 month contract.  For someone who paid extra to Uno yo be a one month contract and presumably picked Pulse 8 for the same reason that must be an important consideration for you.

What about IDNet?  They use BTw, TTw and Zen for backhaul, so you could request a TTw connection.  They will switch you from one backhaul provider to another without charge if you are having performance problems and it is only a one month contract.  Not that much more expensive than Pulse8, if you pay annually up front as you get a one month discount.

I'm still struggling to see how you can migrate to another ISP if your line is blocked though.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 04, 2020, 09:28:51 PM
Pulse 8 are now advising me I might be cut off on the 9th. I dont mind that as long as I can get reconnected without hassle but the main thing is keeping my number as a lot of contacts have my landline number. I notice TTB advises me I would need a new line so presumably that means a new number. :|
Title: Re: Which ISPs resell TTB?
Post by: meritez on November 04, 2020, 10:38:58 PM
Can you ask Pulse 8 for a NRC, Number Retention Code?

This would allow TTB or a TTB reseller or Wholesale to reconnect you with the same number.

It's usually used for moving home, but can be used for bad lines that have another line installed and the number shifted for example
Title: Re: Which ISPs resell TTB?
Post by: banger on November 04, 2020, 10:46:07 PM
I will certainly ask the question.
Title: Re: Which ISPs resell TTB?
Post by: Alex Atkin UK on November 04, 2020, 11:17:31 PM
Pulse 8 are now advising me I might be cut off on the 9th. I dont mind that as long as I can get reconnected without hassle but the main thing is keeping my number as a lot of contacts have my landline number. I notice TTB advises me I would need a new line so presumably that means a new number. :|

The cease on the line suggests it will be completely disconnected which almost certainly loses the number.  Did you actually request to cancel the service?
Title: Re: Which ISPs resell TTB?
Post by: banger on November 04, 2020, 11:52:04 PM
The cease on the line suggests it will be completely disconnected which almost certainly loses the number.  Did you actually request to cancel the service?

Migration of phone and broadband but when done as an MTF a cease from BT is placed and the line unbundled to TTB.
Title: Re: Which ISPs resell TTB?
Post by: Alex Atkin UK on November 05, 2020, 01:46:03 AM
Migration of phone and broadband but when done as an MTF a cease from BT is placed and the line unbundled to TTB.

Ah right.  I've always avoided transferring the voice side from BT purely down to the risk of losing the number.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 06, 2020, 12:51:43 AM
Will find out Monday one way or the other.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 09, 2020, 02:12:42 AM
Still working although it is early in the day. Have just tried the Pulse 8 number checker and it says a transfer is available which is what sold me first time. TTB number checker says Fibre isn't in my area but ADSL is! I'm sure last time it said a new Fibre line was available to me, not impressed.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 09, 2020, 03:42:15 PM
So I have signed up with TTB direct and cacelled Pulse 8. What are the sign in details or will they be sent to me?
Title: Re: Which ISPs resell TTB?
Post by: psychopomp1 on November 09, 2020, 06:30:33 PM
So I have signed up with TTB direct and cacelled Pulse 8. What are the sign in details or will they be sent to me?

Your PPPoE login details will be sent to you in the post, though you can also get them over the phone through support. It will be in the form:

username: <linenumber>@talktalkbusiness.net
pw: <uniquepassword>

Btw, they will send you their wifi hub free of charge, give it a try. Its a superb router, only reason I'm not using mine is that it doesn't support wifi 6.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 09, 2020, 06:44:44 PM
Thanks for the info.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 14, 2020, 12:46:57 AM
No sign of the router yet, still plenty of time.
Title: Re: Which ISPs resell TTB?
Post by: burakkucat on November 14, 2020, 12:51:32 AM
No sign of the router yet, still plenty of time.

Just wondering . . . When is the go-live date, please?
Title: Re: Which ISPs resell TTB?
Post by: banger on November 14, 2020, 01:01:54 AM
23rd, confirmed.
Title: Re: Which ISPs resell TTB?
Post by: burakkucat on November 14, 2020, 01:10:00 AM
I look forward to reading your migration report, etc.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 14, 2020, 01:25:06 AM
So far it has been smooth with my confirmed date coming in an SMS text for transfer from Uno on the day after signing up. They have an online dashboard that shows order progress and that seems to change every day as the order progresses. It is a managed install so I might expect an Engineer to plug in the router for me and possibly run some tests but I plan to run the setup in my sig once I get the password now that Asus has ironed out the bugs in the RT-AC68U. I also plan to apply for a static IP (free) but this is not available yet on the product dashboard page.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 14, 2020, 10:44:53 PM
@Psychopomp have you managed to turn your TTB router into a bridge mode? Although with your speeds you probably would have no need.
Title: Re: Which ISPs resell TTB?
Post by: psychopomp1 on November 15, 2020, 07:56:59 AM
No, I'm on TTB FTTP so have no need to use any kit in bridge mode. I'm keeping the TTB wifi hub as a spare router and instead using my Netgear RAX200 as it supports wifi 6 (TTB kit is only wifi 5). However in your case, you'll probably find the TT router is better than than your Asus RT-AC68U for wifi as its a 4x4 router whereas the Asus is only 3x3. You might be pleasantly surprised by the wifi performance on the TT hub  ;)
Title: Re: Which ISPs resell TTB?
Post by: banger on November 18, 2020, 07:52:21 PM
Well the TTB router has arrived and its a big beast. Wifi seems as strong as my Asus, although not connecting as fast as the VMG-1312-B10A I have in place (54) connects at 51 so not much in it. I have been told to call up TTB to get a username and password at 6pm on 23rd for my own router until then the engineer will plug the TTB router in.
Title: Re: Which ISPs resell TTB?
Post by: banger on November 23, 2020, 01:10:52 AM
Got connected at 12:30AM connection to Uno dropped so I put my details in the TT router and away we go.

Stats recorded 23 Nov 2020 00:43:18

DSLAM type / SW version: BDCM:0xa4a1 (164.161) / v0xa4a1
Modem/router firmware: AnnexA version - A2pv6F039v.d26a
DSL mode: VDSL2 Profile 17a
Status: Showtime
Uptime: 0 hour 15 min 32 sec
Resyncs: 4 (since 19 Nov 2020 20:10:15)

Downstream Upstream
Line attenuation (dB): 19.6 0.0
Signal attenuation (dB): Not monitored
Connection speed (kbps): 54706 11767
SNR margin (dB): 6.2 6.3
Power (dBm): 12.7 7.6
Interleave depth: 8 1
INP: 48.00 0
G.INP: Enabled Not enabled
Vectoring status: 5 (VECT_UNCONFIGURED)

RSCorr/RS (%): 0.0001 0.0000
RSUnCorr/RS (%): 0.0000 0.0000
ES/hour: 15.0 0

Seems my banding has been reset.

Tracing route to bbc.co.uk [151.101.128.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
2 8 ms 8 ms 8 ms ae49-ner001.irl.as13285.net [78.144.1.41]
3 9 ms 8 ms 8 ms ae48-scr001.msp.as13285.net [78.144.1.36]
4 * * * Request timed out.
5 8 ms 8 ms 8 ms 151.101.128.81

8ms to Gateway that is amazing and only 5 hops to BBC.
Title: Re: Which ISPs resell TTB?
Post by: hushcoden on December 19, 2020, 11:20:08 PM
@banger - I had a look at talktalkbusiness website, and I'd be interested in the Ultrafast Business Fibre offer. But I had the impression that you have to be a businees to order their broadband, I'm a bit confused... i.e. the first question of the form is about the size of your business  ???

Also, I couldn't find any sort of availibility checker, I can only call them the to check what is available in my area, is that correct?

Tia.
Title: Re: Which ISPs resell TTB?
Post by: banger on December 19, 2020, 11:53:02 PM
Yea you need to put your postcode iirc in and they check availability and call you back with the results. The Talk Talk retail site I think has a checker, it's essentially the same network just different CS. GFast and FTTP are not available to me so I will have to email the rep for updates.
Title: Re: Which ISPs resell TTB?
Post by: j0hn on December 20, 2020, 12:45:24 AM
I don't think you need to be a business.
I've used business services a few times, some long before i was self employed.
Under business name i just put my name, just like a self employed sole trader would.

The only real difference is you get a bill with a vat receipt so you can claim stuff back in a tax return.
If you don't need do a tax return then just bin them.

There's usually no special requirements like being a registered business or vat registered etc
I've only ever seen that being required for expensive leased lines and is probably more to do with running a credit check on the business.
Title: Re: Which ISPs resell TTB?
Post by: meritez on April 02, 2021, 12:39:14 AM
Moving back to TTB asap.

Roll on the 19th April  :fingers:
Title: Re: Which ISPs resell TTB?
Post by: banger on April 02, 2021, 12:53:56 AM
Moving back to TTB asap.

Roll on the 19th April  :fingers:

Welcome back. From where art thou moving from?
Title: Re: Which ISPs resell TTB?
Post by: meritez on April 02, 2021, 02:56:50 PM
Welcome back. From where art thou moving from?

Vodafone, who last month told me my package is staying the same price, and then Wednesday went it's going up by cpi of £1 something or you can renew for two years and it'll go up a £1.

No thanks 😂
Title: Re: Which ISPs resell TTB?
Post by: meritez on May 11, 2021, 08:20:17 PM
FTTC upgrade completed without a hitch.


Code: [Select]
TestDescription GEA service test completed and no fault found .
MainFaultLocation OK
Sync Status In Sync
Downstream Speed (MBPS) 75.3
Upstream Speed (MBPS) 20.0
Additional Description
Appointment Required N
Fault Report Advised N
Test Start 11/05/2021 12:08:14
Test Stop 11/05/2021 12:09:30
Title: Re: Which ISPs resell TTB?
Post by: hushcoden on May 13, 2021, 06:46:14 AM
What exactly are the differences between TT and TTB ?
Title: Re: Which ISPs resell TTB?
Post by: Alex Atkin UK on May 13, 2021, 07:12:30 AM
What exactly are the differences between TT and TTB ?

When people say Talk Talk they generally mean the residential ISP.

In this context were talking about Talk Talk Business where they can provide backhaul links into the exchanges for cheaper than Openreach charge.  These are provided to many ISPs such as Zen, Uno, etc.

Confusingly there is also a Talk Talk Business ISP service.
Title: Re: Which ISPs resell TTB?
Post by: Weaver on May 13, 2021, 09:21:48 AM
Andrews and Arnold is another example - they often resell TTB internet access from the end user to the AA network in London Docklands.
Title: Re: Which ISPs resell TTB?
Post by: niemand on May 13, 2021, 10:59:05 AM
Tracing route to bbc.co.uk [151.101.128.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
2 8 ms 8 ms 8 ms ae49-ner001.irl.as13285.net [78.144.1.41]
3 9 ms 8 ms 8 ms ae48-scr001.msp.as13285.net [78.144.1.36]
4 * * * Request timed out.
5 8 ms 8 ms 8 ms 151.101.128.81

8ms to Gateway that is amazing and only 5 hops to BBC.

For those that may not know there are a fair few hops in this chain that can't be seen, mostly between visible hops 1 and 2. Unless the number is insane hop count is nothing to worry about.  :)
Title: Re: Which ISPs resell TTB?
Post by: jaydub on May 13, 2021, 12:14:41 PM
When people say Talk Talk they generally mean the residential ISP.

In this context were talking about Talk Talk Business where they can provide backhaul links into the exchanges for cheaper than Openreach charge.  These are provided to many ISPs such as Zen, Uno, etc.

Confusingly there is also a Talk Talk Business ISP service.

We should really differentiate between TTB as an ISP service and their wholesale operation, which we should refer to as Talk Talk Business wholesale or TTBw (see here (https://www.talktalkbusiness.co.uk/partners/products/wholesale-connectivity/))
Title: Re: Which ISPs resell TTB?
Post by: meritez on May 13, 2021, 12:25:26 PM
We should really differentiate between TTB as an ISP service and their wholesale operation, which we should refer to as Talk Talk Business wholesale or TTBw (see here (https://www.talktalkbusiness.co.uk/partners/products/wholesale-connectivity/))

Agreed, TTB Resellers are not always TTB Wholesale.
Title: Re: Which ISPs resell TTB?
Post by: j0hn on May 13, 2021, 12:38:07 PM
Agreed, TTB Resellers are not always TTB Wholesale.

Huh? They are.
Anyone who is reselling TTB is doing so over TTB Wholesale.

The discussion was around the differences between Talktalk, Talktalk Business (the ISP) and Talktalk Business the backhaul wholesaler.

A reseller simply resells another ISP's service.
Title: Re: Which ISPs resell TTB?
Post by: meritez on May 13, 2021, 01:37:39 PM
Huh? They are.
Anyone who is reselling TTB is doing so over TTB Wholesale.

The discussion was around the differences between Talktalk, Talktalk Business (the ISP) and Talktalk Business the backhaul wholesaler.

A reseller simply resells another ISP's service.

Er no, TTB offers two products to Resellers, Managed and Wholesale.
Managed is TTB in all but name, using TTB IP Addresses etc.
Wholesale connects into the Reseller's own interconnect, using the Reseller's own ip addresses etc for their customers.

Two examples:
TTB Managed = Post Office or Shell
TTB Wholesale = Andrews & Arnold or Zen

Both backhaul over TTB at the local Telephone exchange, but are very different at the other end.
so to add to your list:
The discussion was around the differences between Talktalk, Talktalk Business (the ISP), TTB Reseller Managed Service and Talktalk Business the Wholesaler.

All backhaul over TTB
Title: Re: Which ISPs resell TTB?
Post by: Weaver on May 13, 2021, 05:03:23 PM
Meritez explained it well. Andrews and Arnold use both BTW and TTBW for connectivity from the end user into AA’s own network from whence traffic meets the internet, with AA’s addresses. A user can choose between TTBW and BTW in some cases and in the past AA has suggested to customers who have two or more bonded lines, that they might like to consider having a mix of lines of both types, BTW and TTBW, for enhanced reliability.
Title: Re: Which ISPs resell TTB?
Post by: j0hn on May 14, 2021, 01:01:39 PM
Er no, TTB offers two products to Resellers, Managed and Wholesale.
Managed is TTB in all but name, using TTB IP Addresses etc.
Wholesale connects into the Reseller's own interconnect, using the Reseller's own ip addresses etc for their customers.

Two examples:
TTB Managed = Post Office or Shell
TTB Wholesale = Andrews & Arnold or Zen

Very pedantic.

Those are specific product names.
They are both provided by Talktalk Business Wholesale.

Agreed, TTB Resellers are not always TTB Wholesale.

You agreed to a post distinguishing between Talktalk the ISP and Talktalk backhaul.

Nobody mentioned individual offerings by Talktalks wholesale division or resellers.

Even though the thread is named "ISP's who resell TTB" the thread was about Talktalk backhaul, not resellers.

TTB resellers are always over Talktalk backhaul (provided by Talktalk Business Wholesale).

Would you correct me saying an ISP uses BT Wholesale because they use the WMBC rather than WBC?
It's just 2 different products from the same wholesaler, just as your correction above.
Title: Re: Which ISPs resell TTB?
Post by: Chrysalis on May 15, 2021, 09:56:07 AM
TTB is backhaul managed by talktalk business which isp's can choose to lease/resell.  The technical difference vs talktalk retail, is it is just backhaul and basic connectivity management between exchanges and isp's network, it doesnt include things like the filtering provided to talktalk retail customers or talktalk retail's peering, ip space will probably be from the reseller isp's own ip block's.