Kitz Forum

Announcements => News Articles => Topic started by: Black Sheep on October 21, 2020, 07:09:52 PM

Title: VM
Post by: Black Sheep on October 21, 2020, 07:09:52 PM

VM got a right slating on 'The One Show' just then. Bottom of the pile where loyalty is concerned.

Title: Re: VM
Post by: Alex Atkin UK on October 21, 2020, 07:15:32 PM

Not surprising, does anyone choose VM if they have a comparably fast alternative?
There's a reason VM are salty at the FTTP rollout.

Title: Re: VM
Post by: Ronski on October 21, 2020, 07:49:18 PM

Yes I saw that, can't believe all those people paying to watch TV when I get mine for free (freesat).

Last contract renewal I had to jump through all sorts of hoops to get a decent discount, even giving 30 days notice. Saying that this year they have not increased prices, and my discount is good for 18 months from my last renewal, by then hopefully FTTP will be live.

Title: Re: VM
Post by: Chrysalis on October 21, 2020, 10:50:48 PM

That is what happens when the company is paying people to stick with them instead of creating natural incentives to be loyal.  It is too easy to haggle a retention deal with them.