Kitz Forum
Broadband Related => ISPs => Topic started by: Zico on October 10, 2020, 03:31:09 PM
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I've skimmed some of the other posts in this forum but apologies in advance if some questions have already been answered elsewhere.
So I've exchanged contracts on a new build flat on Friday and legal completion is set for the 30th October. I know already that the development has access to all FTTP speeds (using postcode of the adjacent streets that are fully built and occupied) but my own address comes up but doesn't yet allow anything to be ordered (IDnet have advised that the developer has to contact the Openreach new sites team to progress this).
I'm currently with IDnet on their up to 76mbps at £46pm and have looked at the 300mbps FTTP which is £66pm which is a little bit more than I would like to be paying per month.
Looking around, the likes of BT can be had for £40pm on a 24 month contract but I'm loosing static IP4/6 from IDnet which I have grown fond of. I've looked briefly at Zen which are a little cheaper than IDnet (and have a friend referral which if I went with I could sort out with a fellow forum member here perhaps).
Are there any other FTTP providers that I should be considering outside of the usual mainstream providers (not considering TalkTalk as I just don't like their history of customer service/data breaches etc.)?
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So I called Zen the other day and they confirmed my new flat is still at amber status so I can't place any order with them yet. I'm looking to go with the 500mbps package without the voice (have my mobile) so just need to wait to here when things are ready.
If anyone wants a referral, please send me a message and I'll try and remember to add it when I can order.
**Edit** On the referral link, one minute it shows M&S and if I refresh a few times it shows Amazon - https://www.zen.co.uk/refer-a-friend
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I've never referred anyone so it would be nice to do so, if I can find my code.
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Might be worth double checking if they expire as I'm not sure how long before I would be able to use any link or referral.
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Finally, Zen have contacted me this morning to confirm that I can now place my order with them. Now to finally decide on who and what package to go with.
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https://www.trunknetworks.com do full fibre and comes with static ipv4+6 address
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Do you use Trunk Networks @parkdale?
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No... just looking around for new opportunities.. came across a new player.
Still got 12months to run on my Vodafone deal :blush:
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I've had a quick look at Trunk Networks (and Leetline which is their gaming sister offering). They seem a little more expensive, in the IDnet ball park for pricing, but I guess for a smaller company this is to be expected.
I guess the only thing for me now is to do try and get a bit more info on Trunk Networks and try and compare that to Zen. From my brief searches, there are a few reviews for Trunk Networks/Leetline but this isn't much to go on, especially when locking in for a 24 month contract.
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Used to be with Trunk Networks on their FTTP 330/50 service, probably the best ISP I've ever been with. Their service and support makes Zen and IDNet look iike budget ISPs. Was getting full line speeds 24/7 (around 310 Mbps), only left them because at the time they were quite expensive (£108/m) but I believe their prices have come down massively now. Might re-join them one day :)
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For me this is the 500mbps offering which is a bit more per month than Zen.
Full Fibre 500
£56.00/month
£56.00 (24 Months)
500Mbps Down
75Mbps Up
Unlimited Usage
Free Fritz 7590 Router (RRP £189.99)
Installation £60
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But you'll get significantly better support on Trunk. But you pays your money...
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Thanks for the input psychopomp1. I trust the opinions of a fellow LFC supporter but I think I will go Zen for now. It will be on my list for future to consider Trunk Networks though.
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Yeah I will be sticking with Zen once FTTP is available I will be straight on the top package which I'm guessing it quite a bit more expensive on Trunk.
Speaking of I HATE ISPs which hide their prices behind check availability, it makes it impossible to plan for FTTP before its available.
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Trunk's pricing for all packages:
Full Fibre 40
£34.00/month
£36.00 (12 Months) £34.00 (24 Months)
40Mbps Down
10Mbps Up
Unlimited Usage
Free Fritz 7590 Router (RRP £189.99)
Installation £60
Full Fibre 100
£42.19/month
£44.00 (12 Months) £42.19 (24 Months)
100Mbps Down
20Mbps Up
Unlimited Usage
Free Fritz 7590 Router (RRP £189.99)
Installation £60
Full Fibre 500
£56.00/month
£56.00 (24 Months)
500Mbps Down
75Mbps Up
Unlimited Usage
Free Fritz 7590 Router (RRP £189.99)
Installation £60
Full Fibre 900
£66.00/month
£66.00 (24 Months)
900Mbps Down
115Mbps Up
Unlimited Usage
Free Fritz 7590 Router (RRP £189.99)
Installation £60
The 900Mbps is £3.95 cheaper pm than Zen at £69.95 pm.
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The 900Mbps is £3.95 cheaper pm than Zen at £69.95 pm.
That's interesting, I will have to remember to check when hell freezes over and FTTP is finally rolled out here.
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But you'll get significantly better support on Trunk. But you pays your money...
Not impressed at the sales level. I've tried to talk to them via their live chat a couple of times in the last week and been ignored both times.
Probably going to be Zen for me it seems.
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I forgot I had posted here.
In the end I went with Trunk Networks who have been perfectly fine apart from a small issue whereby the ONT wasn't paired up correctly at the very start. Openreach turned up late in the evening on the day to rectify the 'fault' but spent about 2 1/2 hours at the property as after getting the connection working the speed throughput was pegged at less than 100Mb and nothing that they did would get it to change (turned out that the circuit needed to be re-built which Trunk sorted out the next day).