Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: adslmax on August 23, 2020, 02:46:06 PM

Title: Is that banded on the line?
Post by: adslmax on August 23, 2020, 02:46:06 PM
DLM has resync just this morning:

DSLAM type / SW version:   BDCM:0xa4a1 (164.161) / v0xa4a1
Modem/router firmware:     AnnexA version - A2pvfbH043q.d26u
DSL mode:                  VDSL2 Profile 17a
Status:                    Showtime

            Downstream   Upstream
Line attenuation (dB):     12.0      0.0
Signal attenuation (dB):   Not available on VDSL2      
Connection speed (kbps):   74000      19999
SNR margin (dB):           6.4      15.0
Power (dBm):               12.4      2.0
Interleave depth:          16      1
INP:                       49.00      0
G.INP:                     Enabled      Not enabled
Vectoring status:          5 (VECT_UNCONFIGURED)      

xdslctl info --stats
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    0
Last initialization procedure status:   0
Max:    Upstream rate = 25898 Kbps, Downstream rate = 87754 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 74000 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.4             15.0
Attn(dB):        12.0            0.0
Pwr(dBm):        12.4            2.0


Title: Re: Is that banded on the line?
Post by: j0hn on August 23, 2020, 03:05:12 PM
No idea.
It might just be a coincidence that the sync is an exact figure.
The high attainable but normally 6dB SNRM is confusing.

Resync the line to find out.
Title: Re: Is that banded on the line?
Post by: adslmax on August 23, 2020, 03:11:00 PM
Ok just rebooted router and here is it:

DSLAM type / SW version:   BDCM:0xa4a1 (164.161) / v0xa4a1
Modem/router firmware:     AnnexA version - A2pvfbH043q.d26u
DSL mode:                  VDSL2 Profile 17a
Status:                    Showtime

            Downstream   Upstream
Line attenuation (dB):     11.7      0.0
Signal attenuation (dB):   Not available on VDSL2     
Connection speed (kbps):   74000      19999
SNR margin (dB):           9.0      15.1
Power (dBm):               12.5      1.7
Interleave depth:          16      1
INP:                       49.00      0
G.INP:                     Enabled      Not enabled
Vectoring status:          5 (VECT_UNCONFIGURED)     

xdslctl info --stats
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    0
Last initialization procedure status:   0
Max:    Upstream rate = 24716 Kbps, Downstream rate = 87129 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 74000 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        9.0             15.1
Attn(dB):        11.7            0.0
Pwr(dBm):        12.5            1.7
Title: Re: Is that banded on the line?
Post by: Alex Atkin UK on August 23, 2020, 09:29:27 PM
That would seem to confirm banding, yes.  Although there isn't really anything you can do about it.
Title: Re: Is that banded on the line?
Post by: adslmax on August 23, 2020, 10:02:36 PM
Don't understand why would DLM banded on my line for? Is it to do with a week ago when my line was resync for 10th time?

Title: Re: Is that banded on the line?
Post by: g3uiss on August 23, 2020, 10:56:43 PM
Not sure you will know, but you still have a great line. Is it stopping you using any services?
Title: Re: Is that banded on the line?
Post by: Alex Atkin UK on August 24, 2020, 12:29:11 AM
Don't understand why would DLM banded on my line for? Is it to do with a week ago when my line was resync for 10th time?

Trying to understand DLM is asking to go insane, all you can do is wait it out, avoid re-syncing and hope it goes away.

My Zen line has recently re-banded itself too, no idea why, but the last time it happened it did just go away.
Title: Re: Is that banded on the line?
Post by: adslmax on August 24, 2020, 01:18:45 PM
Why is Plusnet IP Profile lower than BTw IP Profile - very poor throughput speed 70Meg as my line still banded at 74000Kbps.  :( Fed up with DLM as I think Openreach love to slow your line down!

Summary of Performance Test
Timestamp
Monday 24 August 2020 | 13:11:32
Ping
17 Ms
Download
70.61 Mbps
Upload
20.46 Mbps
Advance Test
Download Test
Download speed achieved during the test was 70.61 Mbps
For your connection, the acceptable range of speeds is 40 - 73.99Mbps
IP Profile for your line is 73.99 Mbps
70.61 Mbps
73.99 Mbps
Upload Test
Upload speed achieved during the test was 20.46 Mbps
IP Profile for your line is 20 Mbps

Your broadband service

    Product: Unlimited Fibre Extra
    Estimated Download Range: 60 - 72Mbps
    Estimated Upload Range: 17 - 18Mbps
    Minimum Guaranteed Speed: 55.6Mbps
    Current Line Speed (Download): 73.7Mbps
Title: Re: Is that banded on the line?
Post by: MTW on August 24, 2020, 01:42:01 PM
Annoying, but in the scheme of things 70.6Mbps is still pretty good for FTTC!

DLM has finally turned off my interleaving (hopefully it will stay off this time), but I'm still banded at 67Mb, with max attainable of 76Mb. It's frustrating to give up the speed for no good reason.
Title: Re: Is that banded on the line?
Post by: adslmax on August 24, 2020, 02:10:22 PM
I will complaint this to Openreach CEO and Ofcom as well. 70Meg reduced from 80Meg is not acceptable!
Title: Re: Is that banded on the line?
Post by: burakkucat on August 24, 2020, 03:33:43 PM
I will complaint this to Openreach CEO and Ofcom as well. 70Meg reduced from 80Meg is not acceptable!

Max, just let it be. Don't obsess over it.  :(

And I've just suddenly remembered, you were supposed to be having a break in Wales. What has happened?
Title: Re: Is that banded on the line?
Post by: adslmax on August 24, 2020, 03:37:03 PM
Tomorrow off to wales
Title: Re: Is that banded on the line?
Post by: burakkucat on August 24, 2020, 03:41:38 PM
That's good. So go and enjoy yourself.  :) 

(Just forget about xDSL broadband connections to the Internet.)
Title: Re: Is that banded on the line?
Post by: j0hn on August 24, 2020, 04:02:06 PM
I will complaint this to Openreach CEO and Ofcom as well. 70Meg reduced from 80Meg is not acceptable!

Your contact (that you agreed to when you signed up and when you renewed) says it is acceptable.

74Mb is well within the range of estimates Plusnet quote you, and even more above the minimum guarantee for your line.

Contacting the OpenReach CEO and OFCOM is a bit over the top don't you think?
Neither are the correct avenue.

A (polite) enquiry to Plusnet is all that would be required.
A request for a DLM reset may well be refused though as your line meets your estimates.

Personally I would leave things as they are.
I have a feeling you won't though.
Title: Re: Is that banded on the line?
Post by: adslmax on August 24, 2020, 07:07:37 PM
Oh well. I have to accept 74Meg and just forget about it. I off to Wales for few days tomorrow but not looking forward to stormy winds and rain. :( >:(
Title: Re: Is that banded on the line?
Post by: Black Sheep on August 24, 2020, 07:22:52 PM

Contacting the OpenReach CEO and OFCOM is a bit over the top don't you think?
Neither are the correct avenue.



To save you time and effort, Max .... a 'CEO letter' doesn't actually land direct at Mr Selley's door. There is a triage team/chairmans office team, that deep-dive into the complaint and associated circuit data before deciding upon what action to be taken ??

We have an extremely powerful tool called 'NATO' that will aid in that investigation, comparing your circuit against others off the same DP. Coupled with other data from WHOOSH, CSS etc .... if your line falls within the 'Cone of Acceptance', you're just wasting time that could be better spent purchasing wet-weather gear for Wales, tomorrow.  ;)   
Title: Re: Is that banded on the line?
Post by: adslmax on August 28, 2020, 06:13:21 PM
I am now back home from Wales. Awful weather  :no:

But I am really shocked  :o my line has removed from banded since yesterday?

Stats recorded 28 Aug 2020 18:09:25

DSLAM type / SW version:   BDCM:0xa4a1 (164.161) / v0xa4a1
Modem/router firmware:     AnnexA version - A2pvfbH043q.d26u
DSL mode:                  VDSL2 Profile 17a
Status:                    Showtime
Uptime:                    1 day 0 hour 22 min 22 sec
Resyncs:                   0 (since 28 Aug 2020 18:09:22)
         
            Downstream   Upstream
Line attenuation (dB):     12.0      0.0
Signal attenuation (dB):   Not available on VDSL2      
Connection speed (kbps):   79999      19999
SNR margin (dB):           6.4      15.4
Power (dBm):               12.4      1.9
Interleave depth:          16      1
INP:                       48.00      0
G.INP:                     Enabled      Not enabled
Vectoring status:          5 (VECT_UNCONFIGURED)      

xdslctl info --stats
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    0
Last initialization procedure status:   0
Max:    Upstream rate = 25035 Kbps, Downstream rate = 84946 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 79999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.4             15.4
Attn(dB):        12.0            0.0
Pwr(dBm):        12.4            1.9

Downstream      Upstream
General
   rtx_tx             11                 0               
   rtx_c              9                  0               
   rtx_uc             0                  0               
   LEFTRS             0                  0               
   minEFTR            80005              0               
   errFreeBits        107060662          0               
Bearer 0
   RxQueue            60                 0               
   TxQueue            20                 0               
   G.INP Framing      18                 0               
   G.INP Lookback     20                 0               
   RRC Bits           0                  24             
   Interleave depth   16                 1               
   INP                48.00              0.00           
   INPRein            0.00               0.00           
   Delay              0                  0               
Bearer 1
   Interleave depth   3                  0               
   INP                4.00               0.00           
   INPRein            4.00               0.00           
   Delay              3                  0     

xdslctl info --pbParams
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    0
Last initialization procedure status:   0
Max:    Upstream rate = 25035 Kbps, Downstream rate = 84946 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 79999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Discovery Phase (Initial) Band Plan
US: (7,32) (871,1205) (1972,2782)
DS: (33,859) (1216,1961) (2793,3970)
Medley Phase (Final) Band Plan
US: (7,32) (871,1205) (1972,2782)
DS: (33,859) (1216,1961) (2793,3970)
VDSL Port Details               Upstream                Downstream
Attainable Net Data Rate:        25035 kbps              84946 kbps
Actual Aggregate Tx Power:          1.9 dBm                12.4 dBm
====================================================================================
  VDSL Band Status   U0   U1   U2   U3   U4   D1   D2   D3
  Line Attenuation(dB):   2.2   13.9   22.7   N/A   N/A   7.2   17.1   28.0
Signal Attenuation(dB):   2.2   12.9   21.8   N/A   N/A   9.5   16.9   28.0
        SNR Margin(dB):   15.3   15.6   15.3   N/A   N/A   6.4   6.5   6.3
         TX Power(dBm):   -12.6   -29.3   1.8   N/A   N/A   7.9   7.9   7.0
Title: Re: Is that banded on the line?
Post by: burakkucat on August 28, 2020, 09:01:39 PM
I see a circuit operating at its provisioned speed. All is well.  :)
Title: Re: Is that banded on the line?
Post by: adslmax on August 28, 2020, 10:00:25 PM
Quote
circuit operating at its provisioned speed
what does this mean? Sorry about this.
Title: Re: Is that banded on the line?
Post by: g3uiss on August 28, 2020, 10:07:21 PM
Wat exactly do you want. You have a fabulous circuit what more as many of us struggle with 20/2
Title: Re: Is that banded on the line?
Post by: burakkucat on August 28, 2020, 10:53:20 PM
what does this mean? Sorry about this.

You have a service from Plusnet that uses the Openreach VDSL2 80/20 Mbps product. Your Plusnet service is operating at the maximum speed of the Openreach product . . . 79.999 Mbps DS and 19.999 Mbps US is, essentially, 80/20 Mbps DS/US. You cannot have anything more, as there is nothing more to give you.

Just be happy that you have a perfect circuit.  :)
Title: Re: Is that banded on the line?
Post by: adslmax on August 28, 2020, 10:56:47 PM
Profile at PN end still incorrect as BTw speed test result show IP Profile 77.35Mbps

Your broadband service

    Product: Unlimited Fibre Extra
    Estimated Download Range: 60 - 72Mbps
    Estimated Upload Range: 17 - 18Mbps
    Minimum Guaranteed Speed: 55.6Mbps
    Current Line Speed (Download): 73.7Mbps

Title: Re: Is that banded on the line?
Post by: Alex Atkin UK on August 29, 2020, 02:35:33 AM
I'm not sure the Plusnet site is entirely up-to-date.  If in doubt, do a few different speedtest sites, I'm fairly sure you will be getting above what Plusnet say.
Title: Re: Is that banded on the line?
Post by: adslmax on August 29, 2020, 11:04:00 AM
PN Profile still less than BT Profile at 73.7Mb as BT side are 77.35Mbps. Throughput speed is 71Mb
Title: Re: Is that banded on the line?
Post by: kitz on August 29, 2020, 12:40:21 PM
PN are sometimes slow to update their profile - submit a ticket saying you are syncing at 80Mbps but your PN profile is 73.7Mbps.   

Another thought: - You need to resync to pick up any new profile PN may have applied, so if you haven't resync'd since you got the full 80Mbps back, it may be worth trying first.
Title: Re: Is that banded on the line?
Post by: GigabitEthernet on August 29, 2020, 06:22:27 PM
Dude you're obsessed.
Title: Re: Is that banded on the line?
Post by: adslmax on August 29, 2020, 06:28:57 PM
Kitz I have done resync bit still getting same throughput speed of 70Mbps as I have contract plusnet about ip profile are not matched bt but they saying the gea test showed sync of 74Meg and they refused to change plusnet profile rate. Will raised PM direct to Gandalf instead
Title: Re: Is that banded on the line?
Post by: g3uiss on August 29, 2020, 10:25:28 PM
Sorry Max I don’t understand what you are actually wanting. If you had no stats would your broadband be ok for what you need ?
Title: Re: Is that banded on the line?
Post by: adslmax on August 30, 2020, 01:19:07 AM
updated: PN has updated IP Profile now - getting 74-75Mbps throughput speed now

Your broadband service

    Product: Unlimited Fibre Extra
    Estimated Download Range: 60 - 72Mbps
    Estimated Upload Range: 17 - 18Mbps
    Minimum Guaranteed Speed: 55.6Mbps
    Current Line Speed (Download): 77.2Mbps
Title: Re: Is that banded on the line?
Post by: tubaman on August 30, 2020, 08:41:46 AM
Max, you have a line that has speeds most of us can only dream about getting. Just use it, enjoy it, and only look at the stats if it actually seems to be slow.
 :)
Title: Re: Is that banded on the line?
Post by: tubaman on September 01, 2020, 07:23:34 PM
Max,
So sorry to hear how bad you have been feeling. As you say, your health comes first so you must do whatever is best for that.
Look after yourself, and best wishes for the future.
 :)