Kitz Forum

Broadband Related => ISPs => Topic started by: Jon21 on June 17, 2020, 08:47:31 PM

Title: Zen - low single thread download speeds
Post by: Jon21 on June 17, 2020, 08:47:31 PM
I've noticed that there has been complaints about this in the past with Zen. I've just run a couple of speedtests, mainly due to having just added Cake QoS to my router and I wanted to see if it kept the loaded and unloaded latency low, which it does.

IPv4
(https://www.thinkbroadband.com/_assets/speedtest/button/1592422536792837855.png) (https://www.thinkbroadband.com/speedtest/results.html?test=1592422536792837855)

IPv6
(https://www.thinkbroadband.com/_assets/speedtest/button/1592422480173631455.png) (https://www.thinkbroadband.com/speedtest/results.html?test=1592422480173631455)

Would it be worth asking Zen about? Tbh, if I hadn't of done the speedtests, I probably wouldn't of even noticed.
Title: Re: Zen - low single thread download speeds
Post by: Alex Atkin UK on June 18, 2020, 04:23:06 AM
I'd test this over a long period of time before worrying as I suspect that sometimes the link between your ISP and TBB can get contended.

I say your ISP, as I've seem TBB perform well and poorly over various ISPs over the years.

I've not extensively tested on Zen for single-thread performance, but I know it seems to be fine on my connection from observing real-world single thread downloads.
Title: Re: Zen - low single thread download speeds
Post by: Jon21 on June 23, 2020, 01:01:18 PM
I think it was just a blip. Done a few speed tests over a couple of evenings, seems to be back to normal.
Title: Re: Zen - low single thread download speeds
Post by: Alex Atkin UK on June 23, 2020, 10:59:58 PM
I did suspect it was having problems in the end, kinda hard to test as I load balance between Plusnet and Zen.
However, as my Zen connection is faster and I never seemed to bit hitting the peak speed I usually got, was a fair assumption.

It was bad timing as my sync speed had been fluctuation after the last storm too so I wasn't sure if my ip profile was messed up.  All does seem back to normal now though.