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Chat => Chit Chat => Topic started by: sevenlayermuddle on May 18, 2020, 10:34:42 AM

Title: Your favourite delivery service?
Post by: sevenlayermuddle on May 18, 2020, 10:34:42 AM
What’s folk’s favourite delivery service? 

Parcelforce, gets my vote.

I’ve recently been buying a lot of stuff from RS Components which has free next day delivery with an 8.30pm cut off time.  They use Parcelforce and throughout lockdown it has always arrived next day, usually by lunchtime.  :graduate:

Another benefit is that it’s always the same driver, I guess he never takes holidays  ::).  That’s good as our house is hard to find and there’s not much turning space.  Unfamiliar drivers need to learn the manoeuvring tricks, hopefully without knocking down too many walls in the process.
Title: Re: Your favourite delivery service?
Post by: broadstairs on May 18, 2020, 10:42:14 AM
I wish more suppliers used Royal Mail of Pacelforce because if we are out (unlikely at the moment) I can just pop up to the collection office which is a walk away to the High Street and collect. Couriers are all very well but some of the depots are a long way away if I have to collect, they are OK I suppose if I get a one hour delivery slot or a tracking service which shows where the driver if and how long it might be. The other service I like is where you can deliver to a local shop to collect. The trouble with all this is there is no choice, the supplier chooses and is unlikely to provide an option.

Stuart
Title: Re: Your favourite delivery service?
Post by: sevenlayermuddle on May 18, 2020, 11:06:32 AM
Good point about depot proximity.  In our case rural, Royal Mail and Parcelforce collection points are about a 2 mile drive.   Most of the others’ depots seem to be at the other end of the county.

Our Royal Mail Postie is great, even joining in the village social activities (I can still remember a time when we had social activities).
Title: Re: Your favourite delivery service?
Post by: chenks on May 18, 2020, 01:44:18 PM
DPD are light years ahead of anyone.
their app keeps you informed about your parcel right up until they are outside your door.
Title: Re: Your favourite delivery service?
Post by: Bowdon on May 18, 2020, 01:56:53 PM
I like DPD too.

I'm not sure which delivery service Amazon sometimes uses but on some deliveries I get to see a map and how many stops they are away from me.
Title: Re: Your favourite delivery service?
Post by: chenks on May 18, 2020, 02:18:50 PM
I like DPD too.

I'm not sure which delivery service Amazon sometimes uses but on some deliveries I get to see a map and how many stops they are away from me.

it depends what you're buying.
i've had amazon deliveries from DPD or using their own delivery agents.
for their own agents you can track the courier using the amazon mobile app.
Title: Re: Your favourite delivery service?
Post by: toulouse on May 18, 2020, 02:21:24 PM
I like DHL, primarily because of a recent experience. I ordered some electronic goodies from DigiKey in the US of A, and for some reason part of the order was to be delivered by UPS and the rest was to be done by DHL. Both gave approximate delivery dates of a little over 4 days. However, the DHL was initially due on the Thursday whereas the UPS was due on the Monday. Monday came along and the DHL delivery turned up, but no sign of the UPS delivery, which for some obscure reason had been delivered to a non-specific address in Severn Beach (near Bristol) instead of where I live in Weston super Mare. This has now been rectified, but given the choice in future I'd probably avoid UPS, although I've never had problems with them before.

I guess it's a case of YYGT (Yeah, you get that !!)

Stay safe everyone

toulouse
Title: Re: Your favourite delivery service?
Post by: tiffy on May 18, 2020, 02:22:11 PM
Amazon appear to have sub-contracted their delivery service in N.I., based in Belfast, get a lot of different vans appearing locally, always unmarked, definately not badged to any of the big brand carriers.

Service is generally very good, regularly includes Saturdays and even on occasions Sundays, tracking information is supplied and always accurate.
Delivery would very likely be even better with Prime which I currently don't subscribe to.
Title: Re: Your favourite delivery service?
Post by: Alex Atkin UK on May 18, 2020, 02:49:08 PM
Service is generally very good, regularly includes Saturdays and even on occasions Sundays, tracking information is supplied and always accurate.
Delivery would very likely be even better with Prime which I currently don't subscribe to.

We ALWAYS get Sunday deliveries, pantry boxes in particular almost always end up showing up on Sunday.  It actually bugs my mum as she would rather have one day where she can be sure we get no deliveries, but you can't opt-out.

[Moderator edited to fix the broken closing [/quote] tag.]
Title: Re: Your favourite delivery service?
Post by: sevenlayermuddle on May 18, 2020, 03:12:13 PM
I think I did come across an option somewhere on Amazon, where you can ask them not to deliver on particular days such as Sunday...
Title: Re: Your favourite delivery service?
Post by: tiffy on May 18, 2020, 05:09:22 PM
Quote
We ALWAYS get Sunday deliveries, pantry boxes in particular almost always end up showing up on Sunday.  It actually bugs my mum as she would rather have one day where she can be sure we get no deliveries, but you can't opt-out.

Probably to expectation on the "mainland", however in N.I. we don't normally get that level of service from couriers.
Title: Re: Your favourite delivery service?
Post by: sevenlayermuddle on May 22, 2020, 10:57:32 AM
DHL have just gone up in my estimation, paid for service, but China to UK in less than 48 hours.

The tracking was fun to watch..

Shenzhen
Leipzig
Heathrow
Luton
Heathrow again for customs clearance (hopefully not by air  :o)
UK Local depot
Out for delivery

 :)
Title: Re: Your favourite delivery service?
Post by: kitz on May 23, 2020, 11:00:00 AM
We ALWAYS get Sunday deliveries, pantry boxes in particular almost always end up showing up on Sunday.  It actually bugs my mum as she would rather have one day where she can be sure we get no deliveries, but you can't opt-out.

If you are a prime customer, there is actually somewhere you can change this. 
unfortunately its not very obvious and you have to look quite closely at the options.  I cant recall now where it was as i first found out more by accident whren exploring all the options.   You can set a nominated date and sometimes there is even th option to set it as normal service -ie the 5ish day - f youre not in a hurry  and they will credit your account with tokens whch you can use for other things ie free books/music
Title: Re: Your favourite delivery service?
Post by: gt94sss2 on May 23, 2020, 02:41:24 PM
Amazon appear to have sub-contracted their delivery service in N.I., based in Belfast, get a lot of different vans appearing locally, always unmarked, definately not badged to any of the big brand carriers.

It sounds as if your parcels might be delivered by Amazon Logistics (their delivery arm)  who are one of the top 4 delivery firms in the UK (by size).

I believe the order page says if an order is being delivered by them
Title: Re: Your favourite delivery service?
Post by: chenks on May 23, 2020, 02:54:01 PM
Amazon Logistics is not technically a delivery "company".
they use sub-contractors and partner companies to make the deliveries. they don't actually directly employ any delivery person.
Title: Re: Your favourite delivery service?
Post by: tiffy on May 23, 2020, 08:16:39 PM
Amazon Logistics is not technically a delivery "company".
they use sub-contractors and partner companies to make the deliveries. they don't actually directly employ any delivery person.

Yes, would agree, get all sorts of vehicles delivering here, private cars, vans, most recently branded hire vans all under Amazon logistics and tracking.