Kitz Forum
Broadband Related => FTTC and FTTP Issues => Topic started by: adslmax on April 19, 2020, 12:46:56 PM
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I think new site https://www.broadbandchecker.btwholesale.com/#/ADSL look awful and horrible to input captcha and also this site: https://www.followthatpage.com/login are no longer work with this dsl checker
And new BTw speedtester as well: https://speedtest.btwholesale.com/
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My range A and B VDSL are almost the same, and ADSL is showing a third of what I used to get.
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Has BTw removed ip profile as there is nothing there to enter telephone number after speedtest check when click Additional Diagnostic and click I am a ADSL and Fibre to the cabinet as it only ask for post code and building number
Updated: found it because u have to click I have a Fibre to the Premises Broadband to enter telephone number as there seem new layout of ip profile there but upload are incorrect thought.
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On the FTTP line I no longer see anything about FTTPoD but under availability I now have "planned" which didn't show on the old checker.
I'm already aware FTTP was coming but good to see it on the checker.
Further down it states
FTTP is in planned status. You may place an order which will be processed when the network is ready.
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The VDSL ranges keep creeping down, I dont know if this means they just not fixing speed faults, or they been very passive.
Now my clean estimate is just 1mbit higher than the impacted estimate. Over 20mbit below my sync speed.
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I think denying people like the OP the ability to constantly, pointlessly query the Wholesale checker for changes alongside freeing up resources for legitimate, interactive queries is hugely beneficial to everyone.
The new layout is excellent in my opinion. Scales properly according to screen resolution and is clearer. The output easier to parse via tools, too.
Gold star to BT Wholesale for this. :thumbs:
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I am surprised it is public given BT wholesale is supposed to be transparent to consumers.
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Why, when I try to close the availability checker, do I get
This page is asking you to confirm that you want to leave - data you have entered may not be saved
What is there to save?
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Speed test: From the results I get I'd suggest that they are using a single threaded test which may not show the full capability of the line. With this significant revamp I'd have thought they'd do something about that.
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Using the new BTw performance tester my indicated speeds are more or less comparable to the old performance tester as would be expected, new GUI pretty !
However, when proceeding to the further testing option this just displays a summary of the US/DS speeds and latency already displayed previously, BRAS IP profile is not displayed as per old tester.
Also note that the "mouselike.org" method of obtaining my BRAS IP profile no longer works, displays to the effect "BT failed to respond with valid data".
So, how can I now (easily) obtain my BRAS IP profile other than trying to extract from my ISP ?
Noted that the old BTw performance tester still works but won't proceed to "further testing" where it used to display the BRAS IP profile.
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This is the notification message displayed on the new BTw performance tester associated with further diagnostics testing:
If you're a British Telecom Broadband customer and not getting the expected speed test result, run an ADDITIONAL DIAGNOSTIC by entering the details below. Here your current internet speed will be compared with speed defined for your connection
Does this infer that only BT BB customers can use this facility ?
Would hope this is not the case as BT are users of the BTw systems as per any other ISP.
This appears in the Guidance section of the BTw checker:
Further Diagnostic Results screen (Please note; you may not see all of the results listed below on your test results. The actual parameters shown depend on the broadband service provided).
So still wondering why as a non-BT BB customer I can't access the further diagnostics when I could before with the old tester ?
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For fetching bras ip profile rate - Click go for speedtest then click Additional Diagnostic then click 'I have a Fibre to the Premises Broadband' to enter your telephone number and wait for the page reload itself for your bras ip profile on your line.
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Yes, you are correct, this works, I don't have FTTP I don't think you have either ?
Obvious I was trying the option applicable to my installation "I am an ADSL and Fibre to the cabinet Broadband Customer" although that narative in itself is very confusing, would think it should read "...ADSL or Fibre to the Cabinet...", strange.
Anyway, glad to have access to my BRAS IP profile again, thanks for the tip.
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They could bring in new BTw Checker & Speedtest App for Apple and Android. But, they never do!
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Okay I'll bite: why would BT Wholesale produce an app like that given who their customers are? What is the use case and what are the benefits?
The speed tester would be rendered pointless by being run wirelessly, the checker is fine as a web page and would be used once in a blue moon by pretty much everyone.
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What does bridge tap status of U mean?
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What does bridge tap status of U mean?
I assume it means unknown.
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Okay I'll bite: why would BT Wholesale produce an app like that given who their customers are? What is the use case and what are the benefits?
The speed tester would be rendered pointless by being run wirelessly, the checker is fine as a web page and would be used once in a blue moon by pretty much everyone.
When I first moved to Android it drove me insane how every website I visited was "download the app" when in most cases the web version was EASIER to use.
I do see merit to having apps sometimes, but honestly when a website can work just as well and DOESN'T stop working on the next version of the OS, it seems crazy to focus on them so much.
Heck, speedtest.net keep ordering me to "use their app" on Windows 10 and you know what, the speed test results I get using the app are completely wrong. Its never ONCE correctly measured my speed vs the HTML5 web version which generally gets it right. Fortunately 99% of the time I'm on Fedora so do not get this nag.
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Speed test: From the results I get I'd suggest that they are using a single threaded test which may not show the full capability of the line. With this significant revamp I'd have thought they'd do something about that.
Nope, its multi-threaded as I get the combined speed of both my connections for download (but not upload).
(https://csdprojects.co.uk/forums/BTw_speedtest.png)
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Hi
Not working too well on my FTTP connection, gives 288 down (no too far off the mark) but only ~10 up, whereas all other tests give ~295 and ~30 pretty consistently. I suspect it is optimised for actual BT Wholesale connections, which I'm not.
Regards
Phil
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I've just tried the new checker (using the address checker as I'm on TT) and it gives better speed ranges than TT suggest I could get although probably not taking account of the fact that there are loads of other users around here holding my speed back a little.
The thing I found a little strange is that FTTPoD is shown but FTTP is not and yet there are reports of BT setting up to install FTTP here in Thanet. Not too worried at present as I've just renewed with TT for 18 months as I don't fancy using VM and hopefully in another 18 months BT will have FTTP live here. I am currently now getting 66mb down and 20mb up which is not too shabby although I am still interleaved but not being a gamer that is not a huge issue.
Stuart
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Hi
I think the BT checker is giving expected sync speed, and ISPs will provide something based on that but adjusted to match the average of what customers see on any given product allowing for congestion on their network.
Regards
Phil
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The thing I found a little strange is that FTTPoD is shown but FTTP is not and yet there are reports of BT setting up to install FTTP here in Thanet. Not too worried at present as I've just renewed with TT for 18 months as I don't fancy using VM and hopefully in another 18 months BT will have FTTP live here. I am currently now getting 66mb down and 20mb up which is not too shabby although I am still interleaved but not being a gamer that is not a huge issue.
Stuart
I'm still getting FTTP not available, despite them having "supposedly" started the build months ago according to the Fibre First site.
I wouldn't expect them to say FTTP is available, but you'd think it would say coming soon and have removed FTTPoD from the list as we know they reject orders for that once FTTP is already being rolled out in an area.
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Is that using a number check or full address check?
With the address check I'm seeing WBC FTTP as planned with no sign of FTTPoD.
At another address where FTTP isn't coming, FTTPoD is still showing as normal.
Does your result show WBC FTTP not available?
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I'll check again but FTTPoD definitely shows as a available and I don't remember seeing FTTP at all. It was the address checker.
Stuart
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Sorry that was aimed at Alex.
What you see is the same as I see for an address check with no FTTP planned.
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Address check for mine says the same as direct number check, FTTPoD available, FTTP not.
I'd be concerned it means my area isn't getting FTTP but the Fibre First address check says "Faster and more reliable fibre is coming to your area soon." so :fingers:.
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We're (Broadstairs & Ramsgate) in the fairly early stages of FTTP being installed, so I think it's probably too soon to show, although as others have mentioned if planned it would make sense to mention it or at least remove FTTPod option.
Just for a laugh I tried the speed test - see attached
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For me FTTP says unavailable which is no surprise given there is no announcement, g.fast is simply not mentioned anywhere on the page.
As a reminder my area has high VM cable presence, with low openreach take up, high population density, and cityfibre presence with planned vodafone rollout.
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Noticed that I now get correct speed test readings (comparable to other test sites) when using my default browser, Firefox with the new BTw Performance Tester, this was never the case with the previous BTw tester, a well known and documented issue, I always had to test with Pale Moon browser to get believable results.
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I don't think I mentioned, I use Firefox too though on Linux.
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I don't think I mentioned, I use Firefox too though on Linux.
Yes, omitted to say I'am running Firefox in Win 10.
As mentioned previously, find it strange that I have to select the "I Have Fibre to the Premesis Broadband" (when I don't) plus phone number option in order to proceed to the further diagnostics test and obtain BRAS IP profile.
The "mouselike.org" method of obtaining BRAS IP profile is still not working for me, can't be sure, but would appear to have coincided with the introduction of the new BTw tester ?
Find the option to save the further diagnostics results to .pdf file handy for archieving purposes.
Edit:
The "mouselike.org" BRAS IP tester now displays:
Fix coming soon. BT changed their systems and I need to spend time working out what has changed.
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On checking this morning, would appear that BTw have fixed the anomaly where "I Have Fibre to the Premesis BB" had to be selected for FTTC customers in order to proceed to the further diagnostics option, the more logical "I am a ADSL and FTTC BB customer" option now works (with provision of phone number) as per the old BTw performance tester.
Still think that the narrative "I am a ADSL or FTTC BB customer" would be more logical and less confusing.
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The "mouselike.org" BRAS IP tester now displays:
Quote
Fix coming soon. BT changed their systems and I need to spend time working out what has changed.
"Mr Mouselike" appears to have sorted this, now working again.
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Since yesterday the BTw performance tester is showing download speeds to normal expectation but "zero speed" for upload speed test, have tried FF and Pale Moon browsers, both report the same.
TBB speed tests still report to normal expectation.
I have changed my setup yesterday to separate modem router boxes, is this a factor or just coincidence, has anyone else experienced the same results ?
I'am aware that the BTw performance tester is not held in high regard amongst forum patrons but I have always found it to be consistant accepting the known issues with FF browser which now appears to be resolved with the latest program release.
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Since yesterday the BTw performance tester is showing download speeds to normal expectation but "zero speed" for upload speed test, have tried FF and Pale Moon browsers, both report the same.
TBB speed tests still report to normal expectation.
Can someone give this a quick cross check for me please, the new tester is still giving me a "zero" speed UL indication.
https://speedtest.btwholesale.com/
Logically it's something to do with my recent change to a separate modem/router setup as worked before but what ?
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Same here, no upload speed. It doesn't appear to even attempt to run it. I have separate modem & router also.
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@vic0239:
Many thanks for confirming, I do use the facility quite regularly and the first time I noted the lack of UL speed testing and the "zero speed" result was just after switching over to separate modem/router setup on Saturday, must be purely coincidental, good to eliminate any potential issues at this end even though I could not conceive how that would be possible.
BTw have been "tweeking" the new tester since it's recent introduction so dare say they will sort this anomaly out in time.
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They seem to be doing a lot of capacity work and fiddling with VLANs (https://aastatus.net/3rdparty2.cgi?itype=BT-PEW&when=ALL&date=), I wonder if they disabled it during this work?
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Can someone give this a quick cross check for me please, the new tester is still giving me a "zero" speed UL indication.
https://speedtest.btwholesale.com/
I am using a ZyXEL VMG1312-B10A as a "one box" solution and for me, likewise, the above checker gives a zero US speed result. It does not appear to be trying to run that part of the test. ::)
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No upload test run here also.
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No upload using a two box solution as detailed in sig.
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Ditto here - no upload attempted.
:)
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This should confuse them.
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Upload test is working again although not very accurate, reports a data speed greater than my current US synch., has always been the case with the new tester.
BTw US speed test - 6.13 Mbps
Current US synch - 5.69 Mbps
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Yay - upload 20.89 on FTTC 80/20!
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It isn't working for me, using Chrome on Win10 download test works but no upload test, further diagnostics works but again no upload. Using Edge the basic download test runs continuously and never gives a result. When BT change things they never seem to get it right. On the previous test version I would get zero upload and further diagnostics very rarely worked. :no:
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Using Edge the basic download test runs continuously and never gives a result.
I've just tried with Edge and am seeing the same.
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Upload test is working again although not very accurate, reports a data speed greater than my current US synch., . . .
Now working for me and, just like tiffy, it reports an upstream throughput speed greater than the upstream synchronisation speed. D'oh! :doh:
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Now working for me and, just like tiffy, it reports an upstream throughput speed greater than the upstream synchronisation speed. D'oh! :doh:
It boggles my mind to try to figure how that is even possible.