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Internet => Web Hosting & Web Design => Topic started by: Weaver on January 30, 2020, 02:39:19 PM

Title: 123-reg expensive domain renewals
Post by: Weaver on January 30, 2020, 02:39:19 PM
Is it my imagination or has 123-reg put up domain renewal prices a lot in recent years

I was just charged over £14 for renewal of a .uk domain. Iím thinking of moving to dynadot. Do I waste a load of money if I donít wait until the end of the annual period, until it is almost over, before transferring to someone cheaper ?

I can never remember who to do these transfers; my apologies, pain drugs making me extremely groggy, perhaps someone could remind me.

[Moderator edited to fix auto-complete spelling mishap.]
Title: Re: 123-reg expensive domain renewals
Post by: vic0239 on January 30, 2020, 04:53:30 PM
I just renewed my .uk domain for £8.99 ex vat with John.
As to transferring, I recall I ďpurchasedĒ the transfer first with new registrar (at no charge) then changed the domain registration TAG with the current registrar. That was all there was to it.
Title: Re: 123-reg expensive domain renewals
Post by: g3uiss on January 30, 2020, 06:15:56 PM
I just paid £12 inc vat for a .co.uk with 1&1 now ionos
Title: Re: 123-reg expensive domain renewals
Post by: Alex Atkin UK on January 30, 2020, 07:09:21 PM
I just paid £12 inc vat for a .co.uk with 1&1 now ionos

Yup, its why I moved to them from 123-reg.
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on January 30, 2020, 10:13:43 PM
I just renewed some .uk domains with dynadot for £5.99 which may include the VAT, canít tell very easily.
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on February 01, 2020, 10:41:43 AM
What are the going rates for .com and .uk renewals in your experience? And do I have to watch out for first-year only cheap deals?

Iím starting to wonder if itís worth renewing for multiple years in order to avoid the hassle of moving if the price later goes up.
Title: Re: 123-reg expensive domain renewals
Post by: Chrysalis on February 01, 2020, 06:51:13 PM
I moved my domains to dynadot for this reason, dont like the trend of charging more for renewals vs initial registration.  They also have free privacy, if thats something you value.
Title: Re: 123-reg expensive domain renewals
Post by: vic0239 on February 01, 2020, 10:09:07 PM
Is there any difference between the privacy option offered by registrars and logging into your Nominet account and setting it yourself? My Whois shows no personal info.
Title: Re: 123-reg expensive domain renewals
Post by: d2d4j on February 01, 2020, 10:19:43 PM
Hi

When the latest GDPR was in force, paying for domain privacy was defunct

Many thanks

John
Title: Re: 123-reg expensive domain renewals
Post by: vic0239 on February 01, 2020, 10:26:15 PM
Thanks John that makes sense as previously the Whois quoted the registrant as ďa private individualĒ or similar, whereas now there is no mention.
Title: Re: 123-reg expensive domain renewals
Post by: Alex Atkin UK on February 03, 2020, 01:58:33 AM
I went with 1&1 because they have been around a long time, I was a bit nervous going for any company that was unproven.

I guess that's why 123-reg are creeping up the pricing, they are banking on their reputation being a draw.

Does anyone know what procedure you would need to reclaim a domain if the company you bought it from went bankrupt?
Is there any security if you have whois privacy on that ensures they actually registered it to you personally and not themselves?
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on February 03, 2020, 09:15:43 AM
I canít move some of my .com domains from 123-reg; I donít have a password that is demanded to unlock the domain; they call this Ďfeatureí "domain ownership protection" or something. Thereís no password reset by email; you have to fill in a form and send it to them if you want the password reset and I have no idea what the answers to the questions on the form are either. So it all seems to be a nightmare which conveniently makes it really difficult to leave

Itís so excruciating that I will just stay with them because I canít see a way out.
Title: Re: 123-reg expensive domain renewals
Post by: d2d4j on February 03, 2020, 09:30:39 AM
Hi

@weaver - you have access into your 123 account, so can easily do this

It is called unlock (all tld.com etc...) are locked by default and you click unlock, which then displays a key

You have to unlock them to transfer

Remember domain will auto lock after 5 days....

Alternatively contact your new provider for instructions on how to do this

Also remember you will be charged by new provider for transfer

The way we do this for our clients, is we have to charge a transfer fee, but we renew domain for 1 year, as transfer fee is equal to renewal fee

Most providers do this...

Lastly, anyone using our services, if we stop, our clients still have access to their domains as we open an account for them directly so itís in their name not ours.

Many thanks

John

Title: Re: 123-reg expensive domain renewals
Post by: Weaver on February 03, 2020, 09:36:12 AM
I was looking for an unlock thing, as I remember it from before - but all I found was this Ďprotectioní thing.

I have found the unlock thing - I think. Something is very faint Ďgreyed outí - and it shows

"While Domain Ownership Protection is active, you are unable to change your domain's IPS tag or start a domain transfer. Manage Domain Ownership Protection."

So thatís the nightmare. I donít know what the password is, nor do I know why it isnít equal to the password I use to log in to the site / into the main control panel itself. I also tried an older password from years back, no luck. I have used Ďstrongí passwords with the main site which are not used elsewhere. Thereís no username in this prompt, just some password.
Title: Re: 123-reg expensive domain renewals
Post by: d2d4j on February 03, 2020, 10:33:51 AM
Hi

I would open a support ticket with 123 reg

You can prove you have access into the account and you can prove who you are

123 reg should then help you regain access back

Many thanks

John
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on February 03, 2020, 11:10:09 AM
I have indeed done so. Just hope they are not awkward.



Another domain now - a .uk :

Could someone tell me if I can see what the current value of an IPS TAG is ?

I was trying to transfer a .uk domain from 123-reg to "AAISP", and when I set the tag value, I then got an error. I assumed it was because I had already done this same operation, had set it to AAISP already. I would like to check though that I have not got mixed up and have transferred that domain name to DYNADOT by setting this tag, as I am also transferring some 123-reg domains to Dynadot too, because of cost savings, so I would like to be able to see the value of the IPS TAG as a sanity check.

Can another registrar see the value of the tag? AA sales said to me basically Ďyou havenít done it yet; havenít changed ití but it could just be a case of confusion over timing.

Trying to organise and keep track of dozens of these operations is a total nightmare at the moment; because of problems with confusion and memory. Perhaps I should get a friend to do all of them. But I would owe that friend many many pints. (When I worked at Psion PLC th currency for such debts was the unit called the Ďfruity buní which was originally literally just that but soon became an abstract concept realisable in all sorts of forms for the resolution of debts either incurred due to heinous bugs or foolishness, or debts that arose as a result of outstanding services or favours rendered. So it would be many fruity buns required for such a painful chore.
Title: Re: 123-reg expensive domain renewals
Post by: d2d4j on February 03, 2020, 11:18:45 AM
Hi

@weaver - I might suggest you keep all domains with a single provider if you are losing track of things

Be patient as these transfers will run under a cron set by providers

It is easy to see TAGS, just google Whois and youíll see pages and pages. Itís no secret for TAGS

As I said, be patient and allow an hour or two for cron jobs

Please also be aware, your nameservers may change depending upon which nameservers you use. If you used say 123 reg nameservers, and you transfer domain out, 123reg may remove you from nameservers and your domain may not have correct dns

Many thanks

John
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on February 03, 2020, 12:00:31 PM
> might suggest you keep all domains with a single provider
Sound advice - I would like to do that using Dynadot as the primary registrar and AA for the critical domains;  the reason for splitting it into two is that using AA you canít go wrong because they can optionally completely handle renewals for you with no possibility of failure due to credit cards screwing up but they are a bit expensive whereas Dynadot is cheap is cheap and seems decent to me.

Thank you John.
Title: Re: 123-reg expensive domain renewals
Post by: Chrysalis on February 03, 2020, 04:16:48 PM
dynadot have an option of keeping existing nameservers configured, and this has always happened for me when I migrated domains to them.

But of course its a good idea to check this is the case after the migration.
Title: Re: 123-reg expensive domain renewals
Post by: d2d4j on February 03, 2020, 04:34:40 PM
Hi

@ chrysalis

Sorry this was meant if weaver were using 123reg nameservers and transferred away, 123reg would then delete the account and no dns as nameservers point to a null platform

As you state, most new providers keep existent nameservers but above cause fail

Many thanks

John
Title: Re: 123-reg expensive domain renewals
Post by: Chrysalis on February 03, 2020, 05:26:05 PM
yes in that situation if he is using them to host the nameservers, those records would need setting up again on the new provider.  Is he doing that?
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on February 03, 2020, 05:31:36 PM
I can of course now see the IPS tag value in the WHOIS output now youíve reminded me that itís on display right there!

123-reg still giving me an error when I try to change the tag on one .uk name. Iím chasing support about it but they havenít come back to me yet.
Title: Re: 123-reg expensive domain renewals
Post by: gt94sss2 on April 15, 2020, 10:53:14 PM
Is it my imagination or has 123-reg put up domain renewal prices a lot in recent years

I was just charged over £14 for renewal of a .uk domain. Iím thinking of moving to dynadot. Do I waste a load of money if I donít wait until the end of the annual period

I also have my .org.uk domain coming up for renewal shortly and 123-reg want almost £29 for two years which as weaver says seems a large increase compared to what they used to charge.

All I use it for is to forward emails so that amazon@ or bills@ goes to my Ďactualí email address so am wondering if one of the other firms mentioned on this thread - ionos, Dynadot etc provide this in their service when you renew a domain name?

Also, itís just been pointed out to me that I may have left it to late to transfer my domain name and avoid paying 123-reg.. so knowing if I would waste a lot of money if I didnít wait until just before the next renewal period would be good to know.

I only have the one domain and have never transferred it so itís not a topic I know about.
Title: Re: 123-reg expensive domain renewals
Post by: Chrysalis on April 16, 2020, 04:01:54 AM
£29 for 2 years is very high, sadly these costs can get bloated when a registrar gets too big for its boots and its branched into other areas.
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on April 16, 2020, 04:54:26 AM
I remember the days when you could get a .uk for £5 and a .com for less than £10, approx.
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on August 03, 2020, 07:45:21 AM
More hassle from 123-reg. I tried to get an auth code for transferring a domain away and the option to do so on their website now just keeps coming up with an error. A bit suspicious. Iíll have to phone their support number as there doesnít seem to be an email contact address or an electronic live chat option. Very annoying; thereís some mention of software upgrades to their support ticketing system so there could be a genuine reason for this nuisance, hereís hoping so.
Title: Re: 123-reg expensive domain renewals
Post by: d2d4j on August 03, 2020, 08:03:13 AM
Hi

@weaver - there will be nothing untoward with 123reg and they certainly would not intentionally stop a domain transfer

All your domains would not be a deal breaker to them been moved away

Many thanks

John
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on August 03, 2020, 07:35:46 PM
itís just that their website seems broken - they give out an error message when you try to get an EPP code out of them, and there doesnít seem to be any obvious way of getting in touch via email or live chat or useful web support interface. thereís only a telephone number so i suppose iíll have to try that tomorrow.
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on August 03, 2020, 08:08:01 PM
And thanks john, for your reassurance. Iíve used 123-reg for years and years but their prices have now just become silly, no?
Title: Re: 123-reg expensive domain renewals
Post by: Alex Atkin UK on August 05, 2020, 12:01:30 PM
itís just that their website seems broken - they give out an error message when you try to get an EPP code out of them, and there doesnít seem to be any obvious way of getting in touch via email or live chat or useful web support interface. thereís only a telephone number so i suppose iíll have to try that tomorrow.

Have you checked if the domain is locked?  I believe you normally have to unlock it first before you can request a transfer.
Title: Re: 123-reg expensive domain renewals
Post by: Weaver on August 06, 2020, 12:07:09 AM
I have unlocked it but it just comes up with this bizarre error message. Iíve decided to leave it for a few days to see if they fix it.
Title: Re: 123-reg expensive domain renewals
Post by: Alex Atkin UK on August 06, 2020, 06:30:59 AM
Yeah I wasn't sure how it worked as I moved mine away several years ago for the same reason you are, I just remembered about having to unlock it first.
Title: Re: 123-reg expensive domain renewals
Post by: Chrysalis on August 07, 2020, 01:46:08 PM
Had similar issues with godaddy, loop after loop to jump through to move domains away.  Mysterious technical errors etc.