Kitz Forum
Broadband Related => ISPs => Topic started by: underzone on January 07, 2020, 08:53:02 PM
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Hi,
plusnet have a current deal for 80/20 VDSL at just £25p/m.
The only downside is the 18 month contract length.
Does anyone have an opinion on whether plusnet are worth a go? Reliable? Low latency?
I read the current issues with billing etc, but what concerns me more is whether they get congested at peak times?
Also are any ports blocked, specifically SSH port 22?
Thanks, :)
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Hi,
plusnet have a current deal for 80/20 VDSL at just £25p/m.
The only downside is the 18 month contract length.
Does anyone have an opinion on whether plusnet are worth a go? Reliable? Low latency?
I read the current issues with billing etc, but what concerns me more is whether they get congested at peak times?
Also are any ports blocked, specifically SSH port 22?
Thanks, :)
kitz and J0hn are with PN :cool:
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I have been with PN close to 10 years, ADSL2, 2+ then VDSL2.
Have always found their tech. support to be good when required, best results via their forum where tech. support is usually on hand.
Telephone support I believe can still involve a very long waiting time and their chat line support now appears to be rarely operational.
Unfortunately, they have not yet fully sorted out their administration issues arising from the new billing system implemented at the end of 2018, my previous 1 year contract negotiated in Nov. 2018 displayed blatently incorrect dates for it's full duration and my billing became "stuck" for 4 months as a byproduct of attempted fixes.
I have decided to remain with PN for another 1 year contract negotiated in Nov. 2019, however, my new contract dates are still incorrect and they have not been able to fix this to date despite protracted communications.
On the plus side, I have always managed to negotiate reasonable "loyalty" contract renewal deductions on a 1 year contract.
I think j0hn has recently defected to Virgin.
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I got so fed up with Plusnet that I left after nine months, the only good thing I can say is that they agreed I could leave without penalty. That didn't stop them trying to collect cancellation charges, but luckily I'd had the sense to cancel the direct debit.
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Hi all, do they get congested at peak times?
TIA
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Not noticeable with me
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Hi all, do they get congested at peak times?
TIA
Is congestion still a 'thang' ??
Thought only VM's pre-'Lightning' project saw high levels of network congestion ?? ;) :) :)
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Thanks for the input, the order has now been placed. ;D
2 weeks to the install/change over.
:thumbs:
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Does anyone recommend paying for this extra bolt on? Is it worth the £5?
Pro Add On
Upgrade your service for a prioritised connection. When you've got a busy household all online at the same time, Plusnet Pro prioritises key activities such as VPN access, software updates and FTP access so that you can focus on what's important. Subject to a 1 month rolling contract.
£5.00 per month
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Does anyone recommend paying for this extra bolt on? Is it worth the £5?
Pro Add On
Upgrade your service for a prioritised connection. When you've got a busy household all online at the same time, Plusnet Pro prioritises key activities such as VPN access, software updates and FTP access so that you can focus on what's important. Subject to a 1 month rolling contract.
£5.00 per month
That sounds sketchy, thought I had read that Plusnet no longer do any traffic shaping on their network since 2018?
I have noticed my Plusnet line frequently showing packet loss on AirVPN (when its not even heavily loaded) whereas my Zen line does not.
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Absolutely not
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I've just given up on using the VPN on Plusnet, its utterly unusable with 10% packet loss under light load, pages kept timing out.
Absolutely zero problems when I switch the VPN over to my Zen line.
It was fine a few months back, but over the last month or two its been like this. I had thought I had misconfigured something in pfSense as ping had stopped working on the Plusnet WAN, so I removed the limiter from that WAN and the floating rules but its still behaving badly with AirVPN.
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Alex, 10% packet loss on ICMP pings [?] using that thinkbroadband Firebrick-based service? Or your own Firebrick? Or other router that does CQM ? That is indeed going to be totally unusable.
Is there a possibility that that particular line is sickly, in DSL terms? Does its packet loss vary with time of day? As that would be a congestion test - peak periods vs off-peak.
TCP covers up so much, albeit with horrible performance, so that the guilty go unreported. CQM testing could give users a red or green light on your device, showing internet healthy/sick. Would have to be a bit intelligent though, so as to allow for the case of normal packet loss when under full load though.
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When I was with Plusnet there were three levels or firewall or content filtering that could be applied, changed from the user account. To get our remote access VPN to work I had to have them all switched off. When I say "VPN" what I mean is a VPN client, so actually UDP traffic encapsulating the IPsec and stuff.
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I wouldn't touch Plusnet with a bargepole.
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When I was with plusnet, it was a thing to have to hop gateways to avoid congestion, but as I understand since plusnet moved to dedicated WBMC the issue of congested MSIL's is gone, but I dont know if there is any congestion on their dedicated WBMC. Need existing plusnet customers to tell you that.
Also I think is no working IPv6 on plusnet.
Otherwise the only other concern is their billing platform.
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Zen was the other option I was considering. Maybe they would be a better bet?
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When I was with plusnet, it was a thing to have to hop gateways to avoid congestion, but as I understand since plusnet moved to dedicated WBMC the issue of congested MSIL's is gone, but I dont know if there is any congestion on their dedicated WBMC. Need existing plusnet customers to tell you that.
Also I think is no working IPv6 on plusnet.
Otherwise the only other concern is their billing platform.
I might still be stuck with that problem as I read something about static IP customers being allocated differently on the network.
I went for Zen because being a smaller ISP, they aren't forced to apply blocklists like the main ISPs BT, Plusnet, Talk Talk, Virgin, etc. From past experience, ISPs with blocklists will on occasion cock up and block an entire domain just because one specific page appeared on a blocklist.
There's probably little risk of that happening these days, but on principle I don't like the idea of an ISP only giving me access to "some" of the Internet. Once I go FTTP, I will drop the Plusnet line and go Zen exclusively.
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I have been with PN for many years, since before BT bought them. There have been no problems with VPN. I have used access via three countries on my company account and also used Opera.
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I honestly don't understand it.
With only 10Mbit upload 0.5Mbit down I was getting 10% packet loss reported on pfSense and page loading stalling, downloads failing.
Maxing out my Zen connection with the same upload still running on the same VPN got 3% packet loss and no stalling. I'm at a loss to understand what is going on.
Using the Plusnet connection directly I haven't noticed any issues.