Kitz Forum

Broadband Related => ISPs => Topic started by: Weaver on June 10, 2019, 05:07:37 AM

Title: AA tweets
Post by: Weaver on June 10, 2019, 05:07:37 AM

Is anyone getting ‘KCI’ tweets from clueless about line down/up? The clueless log says that it is generating them but I am not receiving them.

Twitter does work because I successfully receive tweet alerts from AA (via a google server it says, for some reason) regarding planned maintenance because I subscribe to a news feed from some relevant website. So my end is working at one level anyway.

I have asked AA about this but no one ever got back to me with anything meaningful.

Title: Re: AA tweets
Post by: jelv on June 10, 2019, 12:21:49 PM

I'm not getting them either.  :(

Title: Re: AA tweets
Post by: jelv on June 13, 2019, 11:37:24 AM

From A&A chat:

Quote from: jelv

staff tech Why are tweets for line down/up not being sent even when the control pages trouble report list shows that it thinks they have been sent and show the correct twitter user?

Quote from: AA-Tobias

jelv, we are aware of this issue and are working on it

Quote from: jelv

OK - any idea how long?

Quote from: AA-Tobias

jelv, I'm afraid we don't have an ETA on it

Title: Re: AA tweets
Post by: Weaver on June 13, 2019, 03:38:52 PM

Thanks jelv. This has been broken for a long long time - maybe a year or more - just can’t remember