Kitz Forum
Broadband Related => FTTC and FTTP Issues => Topic started by: protazy on March 08, 2019, 08:03:53 AM
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Hi guys,
I've recently purchased an OpenWRT router which I connected via Openreach Huawei 612 vdsl modem with my BT Superfast Fibre 1. It works, however the download and upload speeds are much slower than of the original hub 6, for example on hub 6 download is close to 50 mbs and upload 9mbs, when connected via huawei modem download 30 upload only 0.5.
I've the modem unlocked, am I missing something in the configuration? Why such a huge difference between them?
Cheers
P.
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Can you post the stats from the modem please (Status, WAN, xDSL page)
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Thanks for getting back to me so quickly, I attached the requested information
I think since morning downstream went up to 54997, I'm pretty sure it was less than 300000, it is not reflected in broadband speed tests as download is still around 30, upload stays 0.5
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Something is clearly wrong with the uploads as its showing at 588kbps.
Id try an alternative modem and see what that shows, but do not swap too often or you'll trigger the dlm.
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Something is clearly wrong with the uploads as its showing at 588kbps.
Id try an alternative modem and see what that shows, but do not swap too often or you'll trigger the dlm.
I would have to buy one, which is not I want to do just for one test :)
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Please do not rely upon the GUI of the HG612 for the circuit's statistics. Those pages do not display the statistics correctly.
As the device is unlocked, just establish either a ssh or telnet session to it using the IPv4 address 192.168.1.1
Login at the CLI with the admin/admin credentials, enter sh at the initial prompt and then enter the xdslcmd info --stats command. Copy the entire output and past it here within [code][/code] tags.
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What grabbed my attention in the gui is the number of HEC errors 4294967290 seems to be a huge number.
Here is the output from shell
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 588 Kbps, Downstream rate = 54900 Kbps
Bearer: 0, Upstream rate = 588 Kbps, Downstream rate = 54997 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 3.3 6.3
Attn(dB): 15.4 0.0
Pwr(dBm): 13.4 10.5
VDSL2 framing
Bearer 0
MSGc: -6 26
B: 227 30
M: 1 1
T: 0 24
R: 10 0
S: 0.1319 1.6623
L: 14440 154
D: 4 1
I: 238 32
N: 238 32
Q: 4 0
V: 0 0
RxQueue: 132 0
TxQueue: 33 0
G.INP Framing: 18 0
G.INP lookback: 31 0
RRC bits: 0 24
Bearer 1
MSGc: 122 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 8.0000 0.0000
L: 32 0
D: 1 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 837579
OHFErr: 1 15
RS: 1266319488 2044764
RSCorr: 104322 0
RSUnCorr: 0 0
Bearer 1
OHF: 2608996 0
OHFErr: 0 0
RS: 20871470 0
RSCorr: 5 0
RSUnCorr: 0 0
Retransmit Counters
rtx_tx: 49673439 0
rtx_c: 25837 0
rtx_uc: 10 0
G.INP Counters
LEFTRS: 0 0
minEFTR: 54989 0
errFreeBits: 35153813 0
Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 136865967 0
Data Cells: 308898892 0
Drop Cells: 0
Bit Errors: 0 0
Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0
ES: 1 14
SES: 0 0
UAS: 25 25
AS: 41908
Bearer 0
INP: 51.00 0.00
INPRein: 1.00 0.00
delay: 0 0
PER: 0.00 10.01
OR: 0.01 25.56
AgR: 55117.80 613.60
Bearer 1
INP: 2.00 0.00
INPRein: 2.00 0.00
delay: 0 0
PER: 16.06 0.01
OR: 63.75 0.01
AgR: 63.75 0.01
Bitswap: 11743/11743 0/0
Total time = 11 hours 38 min 53 sec
FEC: 104322 0
CRC: 1 15
ES: 1 14
SES: 0 0
UAS: 25 25
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 8 min 53 sec
FEC: 1259 0
CRC: 0 1
ES: 0 1
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 2034 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 11 hours 38 min 53 sec
FEC: 104322 0
CRC: 1 15
ES: 1 14
SES: 0 0
UAS: 25 25
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 11 hours 38 min 27 sec
FEC: 104322 0
CRC: 1 15
ES: 1 14
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
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It is the errors that are reported incorrectly (I think two figures are switched), the line rate is reported correctly though.
Can't you reconnect the Hub 6, even if you can't see the line rate you'll get an idea from a speed test?
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Yes, of course I can reconnect hub 6, I did before and actually have the numbers
Maximum data rate:
8968 / 54817
Those numbers are very close to real upload / download speeds using hub 6.
And also found test results from yesterday when I ran two tests, huawei and after that bt hub 6, see that bt hub is way faster.
(https://forum.kitz.co.uk/index.php?action=dlattach;topic=23224.0;attach=26870;image)
What I don't get is how the openreach modem gets the speeds so wrong. I'm starting thinking of switching off wireless and dhcp and using ihub 6 as a modem for my new router.
Anyway for me the numbers I posted in the post above are like black magic, if you guys see what is wrong there then any help appreciated :)
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I'd factory reset that 612 and reflash it again too, something looks very wrong there
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Hi
Sorry it is unclear to me if you are using the hg612 as a full router or bridged modem
Many thanks
John
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Hi
Sorry also to get full line speed upload on a hg612, you need to turn off QoS
Many thanks
John
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Thanks John for the hint, QOS was enabled so I disabled it, I'm using the modem in bridged mode with an OpenWRT powered router. After the change rates are as follow D55087 U597 so nearly no change, upload slightly up from 588.
I can quickly reflash it though not sure if this will help as already did yesterday.
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One thing else I noticed in the third screen-scrape from the GUI you showed, above, is that the VLAN tagged 301 is still present. As that is the communication channel for the BTagent and is no longer relevant, just delete the VLAN. (That neuters the BTagent.)
Make sure that you do not inadvertently delete the VLAN tagged 101, as that is essential for the service.
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Thanks.
I reflashed again, disabled QOS, deleted vlan 301. The change is in downstream as it has been halved now...
see the current stats
Maybe this modem is just broken
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 604 Kbps, Downstream rate = 28336 Kbps
Bearer: 0, Upstream rate = 604 Kbps, Downstream rate = 27994 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 3.3 5.9
Attn(dB): 15.4 0.0
Pwr(dBm): 11.1 10.5
VDSL2 framing
Bearer 0
MSGc: -6 26
B: 227 30
M: 1 1
T: 0 25
R: 10 0
S: 0.2590 1.6203
L: 7350 158
D: 4 1
I: 238 32
N: 238 32
Q: 4 0
V: 0 0
RxQueue: 68 0
TxQueue: 17 0
G.INP Framing: 18 0
G.INP lookback: 17 0
RRC bits: 0 24
Bearer 1
MSGc: 90 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 10.6667 0.0000
L: 24 0
D: 1 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 21633
OHFErr: 0 0
RS: 3368460 540590
RSCorr: 653 0
RSUnCorr: 0 0
Bearer 1
OHF: 13696 0
OHFErr: 0 0
RS: 81806 0
RSCorr: 0 0
RSUnCorr: 0 0
Retransmit Counters
rtx_tx: 49679363 0
rtx_c: 85 0
rtx_uc: 0 0
G.INP Counters
LEFTRS: 0 0
minEFTR: 27982 0
errFreeBits: 93918 0
Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 11828205 0
Data Cells: 209352 0
Drop Cells: 0
Bit Errors: 0 0
Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0
ES: 0 0
SES: 0 0
UAS: 151 151
AS: 220
Bearer 0
INP: 51.00 0.00
INPRein: 1.00 0.00
delay: 0 0
PER: 0.00 10.16
OR: 0.01 25.18
AgR: 28055.11 629.54
Bearer 1
INP: 2.50 0.00
INPRein: 2.50 0.00
delay: 0 0
PER: 16.06 0.01
OR: 47.81 0.01
AgR: 47.81 0.01
Bitswap: 16/16 0/0
Total time = 6 min 11 sec
FEC: 653 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 151 151
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 6 min 11 sec
FEC: 653 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 151 151
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 6 min 11 sec
FEC: 653 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 151 151
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 3 min 39 sec
FEC: 653 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
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can you run
xdslcmd info --Vectoring
and report the output.
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that gives
# xdslcmd info --Vectoring
xdslcmd: too many parameters
and in the help of xdslcmd I don't see anything about vectoring ...
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Try lower case: xdslcmd info --vectoring
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LOL, I feel stupid now, i work in IT and didn't think of lower case ..
Note that the downstream went up again (download speed is now at similar level to BT Hub 6 - measured 41.7Mb, the upload still way too low 0.6Mb)
# xdslcmd info --vectoring
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 1
Last initialization procedure status: 0
Max: Upstream rate = 601 Kbps, Downstream rate = 54080 Kbps
Bearer: 0, Upstream rate = 601 Kbps, Downstream rate = 54647 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Vectoring state: 5
VCE MAC Address: 0:0:0:0:0:0
Total error samples Ethernet pkts sent: 0
Total error samples Ethernet pkts discarded: 0
Total error samples statuses sent: 0
Total error samples statuses discarded: 0
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I would try a full reset of the HG612 via the pin hole reset on the rear, flashing does not reset everything.
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Factory reset does not change anything. The vectoring seems to be a clue here, did a bit of reading about it and if I understood correctly value 5 means it is not configured. Haven't found anything about how to configure or enable it.
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It probably simple indicates that your cabinet does not have vectoring. Most don't.
I think the most likely scenario here is that your HG612 is faulty. Even if it's something else, such as there's something different about your cabinet such that a HG612 will no longer work properly with it, the solution of using a different modem will be the same. The Openreach modems are quite old now and no longer supported.
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Yup, I think I'm giving up. Will connect hub 6 back and put my wrt router into dmz, maybe some day will try again with another modem, glad I spent on the modem only £9 posted :)
Thanks guys for all the help.
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Hi
The vector state indicates no vectoring available I believe. All our hg612 show this state
I am still unclear though, if you connect hub6, are you connecting directly to it to test or using the same wrt router as you do with the hg612
Also, why are you dmz the wrt router
Many thanks
John
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I am still unclear though, if you connect hub6, are you connecting directly to it to test or using the same wrt router as you do with the hg612
directly to the hub
Also, why are you dmz the wrt router
to overcome double nat problem
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Hi
Many thanks
Before you stop, if you have the time or inclination to do so, any chance of using 1 of the 2 dsl stats monitoring program to share the stats with. It may help to show why the hg612 is performing badly on the upstream while the downstream appears fine
Many thanks
John
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For sure will come back to the problem and defiantly would love to find out why the upstream stuck on only 600, will have to read first how to use the programs you mentioned.
Will leave the modem play for evenings as my kids are already angry with me, they can't watch tv and play games because of me constantly disconnecting them ;)
Anyway Hub is in dmz now, all set and seems to be working as it should. Download speed 48 Upload 9 Ping 7
Thanks
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Factory reset does not change anything.
The idea behind a factory reset is that it resets everything back to default, if it still does not sync at the correct upstream speed then something is wrong with the HG612, or the firmware it was flashed with.
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I used firmware mentioned on this forum, tried with GUI and without GUI to be 100% sure
That's the name of the file
bcm96368MVWG_fs_kernel_HG612V100R001C01B030SP08_unlocked
If there is any other I can try just to see if that helps.
Anyway what I can do is to complain to the seller as I bought it from business seller on the most famous online auction site and try to replace it for another as indeed it looks this one is faulty.
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I agree it does appear to be faulty, I downloaded the same firmware just over a week ago and flashed an HG612 and that's working fine.