Kitz Forum

Broadband Related => ISPs => Topic started by: St3 on June 26, 2018, 03:25:32 PM

Title: St3's Migration to IDNet
Post by: St3 on June 26, 2018, 03:25:32 PM
[Moderator note: This post and the sequence of posts which follow have been split off from Roseway's Migration to IDNet (https://forum.kitz.co.uk/index.php/topic,21834.0.html) thread.]

I'm connected to IDNet and everything seams o.k.

*fixed typo*
Title: Re: St3's Migration to IDNet
Post by: chenks on June 27, 2018, 02:09:11 PM
the "10 day" thing is for ADSL, doesn't apply to FTTC.
Title: Re: St3's Migration to IDNet
Post by: St3 on June 27, 2018, 02:13:50 PM
ahh ok cheers for the heads up

hmm my pings alittle higher than it was.

(https://www.thinkbroadband.com/_assets/speedtest/button/1530105044129607055.png)

Some online games im hitting upto 100ms which is not so good, before the switch i was getting around 20-27 in all online games. I will need to have that looked into i think.
Title: Re: St3's Migration to IDNet
Post by: chenks on June 27, 2018, 04:16:11 PM
looking at the price for IDnet - eye watering !!

£40.20pm for 80/20 FTTC (broadband only)
and if you want elevated priority then add £12pm on top of that - of course if everyone takes that option then it makes a mockery of it.

can't say i see that a very good value for money.
Title: Re: St3's Migration to IDNet
Post by: St3 on June 27, 2018, 07:54:21 PM
Hmm connections not great tonight

(https://www.thinkbroadband.com/_assets/speedtest/button/1530125885729178555-mini.png)
Title: Re: St3's Migration to IDNet
Post by: Weaver on June 27, 2018, 09:03:49 PM
@chenks - regarding the point about elevated priority, I see your point but there may be more to it than that, because of the detailed meaning of the term.

I have Andrews’ and Arnold + BT’s ‘premium’ elevated priority thing. Maybe IDNet has exactly the same thing as AA. Anyway, this is what I think / hope the AA deal is: (AA say that they do not have very detailed info themselves from BT.) Within the BT network between the ISP and the DSLAM, my traffic should take priority over non ‘premium’ traffic. AA say that if their own network is congested then they will drop non premium traffic first.

But to come back to your point. Indeed as you say if all customers buy the elevated priority thing and if it meant merely literally that and no more, then it would be pointless. One thing they could do though is to guarantee to buy extra burst capacity on demand from other providers, and have burstable links and so on. I did not express that very well at all, but I am hoping you get the idea. It could be linked to an guarantee of investment in running a non-congested network.

AA has in the past published stats for internal congestion in they own network. The last lot that I saw showed that they dropped zero premium packets due to congestion. It is not cheap running a totally uncontested network and the AA premium option is not cheap at all.
Title: Re: St3's Migration to IDNet
Post by: St3 on June 28, 2018, 10:06:27 PM
Idnet give me 60/18 up until 5pm then it drops to 45/18 this is worse than plusnet, if speeds dont increase soon then im off.

Plusnet always gave me a solid 62/18

I may need to try AAISP.
Title: Re: St3's Migration to IDNet
Post by: johnson on June 28, 2018, 10:34:54 PM
Is peak time congestion really still a thing with VDSL resellers?
Title: Re: St3's Migration to IDNet
Post by: chenks on June 29, 2018, 08:09:01 AM
Is peak time congestion really still a thing with VDSL resellers?

very much so!
plusnet had some very bad congestion for a while until they rejigged their gateways.
Title: Re: St3's Migration to IDNet
Post by: Ronski on June 29, 2018, 10:11:14 AM
@st3 If you're on a Huawei cab you may well be interleaved, you would of lost G. INP,  perhaps even the 3dB margin if you had them, these will all take time to get back.
Title: Re: St3's Migration to IDNet
Post by: RealAleMadrid on June 29, 2018, 10:31:07 AM
@Ronski  The changes you mention would affect the sync speed but do not explain the slower throughput at peak times.
Title: Re: St3's Migration to IDNet
Post by: jaydub on June 29, 2018, 05:00:47 PM
Idnet give me 60/18 up until 5pm then it drops to 45/18 this is worse than plusnet, if speeds dont increase soon then im off.

Plusnet always gave me a solid 62/18

I may need to try AAISP.

Have you logged this with them?

They have a choice of three Backhaul suppliers, so should be willing to move you to another backhaul supplier.

If you have moved recently and are on 30 day terms, you can even insist on it.
Title: Re: St3's Migration to IDNet
Post by: St3 on June 29, 2018, 05:45:52 PM
Yes i reported it to them and they said give it 2 days see how it is.

This was my GEA Test 2 days before i switched.


Test Outcome   Pass
Test Outcome Code   GTC_FTTC_SERVICE_0000
Description   GEA service test completed and no fault found .
Main Fault Location   OK
Sync Status   In Sync
Downstream Speed   68.4 Mbps
Upstream Speed   20.0 Mbps
Appointment Required   N
Fault Report Advised   N
NTE Power Status   PowerOn
Voice Line Test Result   Pass
Bridge Tap   Not Detected
Repetitive Electrical Impulse Noise   Not Detected
Estimated Line Length In Metres   439.4
Upstream Rate Assessment   Very Good
Downstream Rate Assessment   Good
Interference Pattern   Regular Interference Observed Daily
Service Impact   No Impact Observed
Interference Duration Longest Occurrence   From 13:45 to 13:00
Interference Location   Customer Premise
Home Wiring Problem   Not Detected
Downstream Policing Discard Rate   0.0
Customer Traffic Level   Upstream and Downstream Traffic Detected
Technology   VDSL
Profile Name   0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off
Time Stamp   2018-06-13T10:00:00
Parameters   MIN   MAX   AVG
Down Stream Line Rate   72.1 Mbps   72.1 Mbps   72.1 Mbps
Up Stream Line Rate   20.0 Mbps   20.0 Mbps   20.0 Mbps
Up Time   898.0 Sec   900.0 Sec   899.9 Sec
Retrains   0.0   0.0   0.0
Current and Last 15 Minute Bin Performance
Parameters   Last Traffic Count(Upto 15 mins)   Current Traffic Count(Upto 15 mins)
Start Time Stamp   2018-06-26T08:29:12Z   2018-06-26T08:44:12Z
Ingress Code Violation   3   1
Egress Code Violation   0   0
Errored Seconds   0   0
Severely Errored Seconds   0   0
Unavailable Seconds   0   0

[Moderator edited to fix the breakage in output.]
Title: Re: St3's Migration to IDNet
Post by: banger on June 30, 2018, 03:07:58 AM
I am with Uno on TTB and no slowdowns over the past year on FTTC. Although I test the download speed every 2 hours, 24/7 I have noticed the odd blip where my max download is down a couple of meg. I am testing using files from TBB download pages and a server in Amsterdam. I then test the connection on Speedtest.net and it returns max speed of 73 mbits on closest server. Always puzzled me. The download speedtester is using multi thread testing same as Speedtest.net.
Title: Re: St3's Migration to IDNet
Post by: St3 on June 30, 2018, 07:03:14 PM
Ive just ran 3 more tests now im home from work and this is the result

(https://www.thinkbroadband.com/_assets/speedtest/button/1530381472702339355-mini.png)

I have saved speedtests with TBB for the last 6 months while with plusnet, even peak times my av speeds were 62/18

Why are they now reduced at peak times with idnet ?

Im paying extra for less.
Title: Re: St3's Migration to IDNet
Post by: johnson on June 30, 2018, 07:25:15 PM
Sorry to repeat what I said in the other thread, but a speed test without your current sync speed and interleaving status doesnt mean much.
Title: Re: St3's Migration to IDNet
Post by: St3 on June 30, 2018, 08:02:09 PM
ahh ok sorry i didnt see that
Title: Re: St3's Migration to IDNet
Post by: johnson on June 30, 2018, 08:27:00 PM
I didnt mean to seem curt, just read a lot of people talking about "used to" and "always got" results recently and then quoting speed tests with no info about their line.  :)
Title: Re: St3's Migration to IDNet
Post by: j0hn on June 30, 2018, 08:39:56 PM
Quote
Profile Name   0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off

With Plusnet this was your line profile. Switching should have set you to interleaving. 2 days later retransmission (G.INP) should return.
It might take another week or 2 to return to 3dB.

The drop in speed during your switch is expected. It's automatic DLM changes.

Current line stats would help accurately determine the current line profile.
Title: Re: St3's Migration to IDNet
Post by: St3 on June 30, 2018, 09:27:01 PM
Thanks for the info john, well i only have a Asus router connected to Huawei HG612 and im not able to get stats.

I would need to request another GEA to see what they show.

Gaming is almost unplayable since switching, im getting lag/high pings in 3 steam games i play alot, before the switch they all ran fine.

Maybe i need to give it sometime, i thought id switch and my connection would be the same as it was with plusnet.

I will see how things go over the next month, if things dont pick up then im moving as its not feeding my needs ;)

Gaming and netflix is about all i use it for and i not paying extra for the gaming package when plusnet basic 80/20 ran games fine most of the time for cheaper.

Main reason i leave ps if for better support, which atm idnet reply within 12 hours which is cool but they aint found any issues yet they say im getting solid 60/18 and i must wait a 2-3 days for my connection to relax.

i can wait and see if things pickup....... im just hoping they do otherwise i will have to move on, just looked and im getting 49/17 now.






Title: Re: St3's Migration to IDNet
Post by: St3 on July 02, 2018, 10:58:41 AM
. Best Effort Test:

Download Speed : 61.02 Mbps

2. Upstream Test:

Upload Speed : 13.76 Mbps



Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.

Taken from http://speedtest.btwholesale.com

Only shows me what i got during this test and didn't show what my max was which is odd because it worked on plusnet, could this be because ive just switched ?
Title: Re: St3's Migration to IDNet
Post by: tiffy on July 02, 2018, 11:46:47 AM
You are likely already aware that there are known issues with some browsers, in particular Firefox when using the BTw Performance Checker, while still prefering Firefox as my normal browser I always use "Pale Moon" to run my BTw performance testing, some other browsers are OK also not sure exactly which.

For a few months at the end of last year a lot of people, myself included, found that the BTw Performance Tester (regardless of browser used) would not progress to "additional diagnostics" as you have described, this appeared to be fixed and I certainly have not had any further failures to date, always run to check my DS IP profile.
Title: Re: St3's Migration to IDNet
Post by: chenks on July 02, 2018, 12:11:31 PM
You are likely already aware that there are known issues with some browsers, in particular Firefox when using the BTw Performance Checker, while still prefering Firefox as my normal browser I always use "Pale Moon" to run my BTw performance testing, some other browsers are OK also not sure exactly which.

you need flash installed to use it, which is insanity considering how virtually no-one would consider using it these days.
almost all browers now block flash by default, only bad browsers would have it enabled without user input first.
Title: Re: St3's Migration to IDNet
Post by: St3 on July 02, 2018, 12:34:27 PM
Why is flash bad chenks ?
Title: Re: St3's Migration to IDNet
Post by: chenks on July 02, 2018, 01:00:21 PM
Why is flash bad chenks ?

https://mashable.com/2017/07/25/adobe-is-killing-flash-player/?europe=true#DDFRGsKg7aqR

the fact that it's being killed by its owners is an admission that its gone on too far.
what was once a good multimedia creativity tool turned into a platform for serving ads and opening up your system to attacks.
Title: Re: St3's Migration to IDNet
Post by: andrew-AAISP on July 02, 2018, 01:47:25 PM
AA has in the past published stats for internal congestion in they own network. The last lot that I saw showed that they dropped zero premium packets due to congestion. It is not cheap running a totally uncontested network and the AA premium option is not cheap at all.

We still do:
  https://control.aa.net.uk/linkreport.cgi

(Linked in from https://aa.net.uk/broadband-speed.html, which also has a congestion report)
Title: Re: St3's Migration to IDNet
Post by: St3 on July 03, 2018, 04:31:58 PM
Idnet told me the backhaul network is via BT Wholesale and a line test had passed without any signs of a fault, i did ask for a copy of the gea test but they aint sent me one, so ive asked again.

Speeds are still hit and miss

(https://www.thinkbroadband.com/_assets/speedtest/button/1530631999487534755-mini.png)
Title: Re: St3's Migration to IDNet
Post by: j0hn on July 03, 2018, 04:44:40 PM
The Huawei HG612 is easily unlocked to see the detailed line statistics. No need for the ISP to run a GEA test just to see your line profile.

Plusnet GEA tests give a DLM line profile that is 13 days old. If that's the same with other ISP's then it would be a waste of time anyway as the line isn't even 13 days old.

I raised this twice on the Plusnet forum but the comment was just ignored.
Title: Re: St3's Migration to IDNet
Post by: St3 on July 03, 2018, 05:24:41 PM
I wonder if it would be better to just buy a modem/router and do away with the Huawei HG612

Results from idnet

Sync Speed (Mbps)      68.4   20
Service Tests
Voice Line Test Result   Pass   Test outcome   Inconclusive
Main Fault Location   No Fault Found
Bridge Tap   Not Detected   Cross Talk   Not Detected
NTE Power Status   PowerOn   Radio Frequency Ingress   Not Detected
Home Wiring Problem   Not Specified   Repetitive Electrical Impulse Noise   Not Detected
Profile And Policy
Downstream   Upstream
Profile   0.128M-80M Downstream 3dB, Retransmission High   0.128M-20M Upstream, Error Protection Off

Title: Re: St3's Migration to IDNet
Post by: St3 on July 06, 2018, 09:22:33 PM
So i moved from plusnet due to the support which i found poop, now im with idnet who offer decent support. The only downside i found is im getting much higher pings in online gaming.

I was with plusnet 7 years and my pings were 20-30ms in all eu servers, now i get 40-90ms i dont understand how a simple switch to a new isp and now i have large pings. Also i had 64/18 with plusnet and now have 61/18 with idnet.

Idnet seam fine unless you're an online gamer from what ive seen so far.

I may have to switch isp after my first month.
Title: Re: St3's Migration to IDNet
Post by: St3 on July 08, 2018, 08:00:28 PM
back to slow downs

(https://www.thinkbroadband.com/_assets/speedtest/button/1531076123580454855-mini.png)
Title: Re: St3's Migration to IDNet
Post by: rongtw on July 09, 2018, 07:13:27 AM
not good have you contacted them ?
Title: Re: St3's Migration to IDNet
Post by: kitz on July 09, 2018, 12:14:57 PM
very much so!
plusnet had some very bad congestion for a while until they rejigged their gateways.

Just a note on this, the congestion was occurring at the BTw WBMC - Shared MSILs (https://kitz.co.uk/adsl/wbc_wbmc.htm#WBMC_shared) and not on their Gateway host links.   The bandwidth on shared MSILs are out of Plusnet's control,  they resolved the issue by swapping over to WBMC - Dedicated (https://kitz.co.uk/adsl/wbc_wbmc.htm#WBMC_shared) which gives them a lot more control over bandwidth at the MSILs.    It took them a while to swap everything over bearing in mind they had to purchase MSILs at various locations throughout the UK.   I can say without doubt it was the BTw MSILs which caused the PN congestion problems a few years ago. **

I doubt ISP's the size of ID-Net, AAISP will be able to afford Dedicated WBMC.  I heard on the grapevine that AAISP may be considering using another 'LLU' SP to give them more options when it comes to backhaul availability but I'm not sure even if or when that will come to fruition.   

Also as Weaver mentioned there is premium which not all ISPs offer, but this should also give the EU priority at the AP (https://kitz.co.uk/adsl/wbc_wbmc.htm#AP) on the MSILs.    Premium is something more commonly used with adsl though rather than vdsl.   I know PN used to offer premium for adsl but not sure if they do for fttc.  I used to have premium when on adsl because of BTw congestion in this area -  there were quite a few of us back then that paid about an extra fiver a month for it and it was definitely worth it on the older 20CN network..  but basically it gives the EU elevated priority on the BTw part of the network akin to the old 50:1 and 20:1 only its now called Elevated best effort.


---
** afaik BTw MSIL congestion is now mostly fixed though may still occur from time to time.   Plusnet is now way too big to be on shared and I said years ago that they should have moved to dedicated.    All those PN customers coming off WBMC shared should in theory have freed up a shed load of bandwidth for other ISPs :D
Title: Re: St3's Migration to IDNet
Post by: St3 on July 09, 2018, 05:52:32 PM
Before i say what idnet told me via e-mail read this taken from their website.

Quote
We guarantee no contention on our network, no throttling, no traffic shaping & no port blocking. No contention on our network is achieved by not oversubscribing our broadband services and ensuring that bandwidth investment exceeds customer demand. This means that we can guarantee the maximum throughput that your line can support at all times.


https://www.idnet.net/data_products/super-fast-broadband.php >>> Reasons To Choose IDNet

Idnet mailed me today to say it was contention im most likely to be getting at peak times and that openreach is supposed to monitor it and apply updates to prevent it. Idnet didn't offer any solution maybe because it only seams to happen on random days.

So website says one thing and they telling me another ??????

Title: Re: St3's Migration to IDNet
Post by: chenks on July 09, 2018, 06:28:20 PM
"We guarantee no contention on our network" - that's a rather foolish promise to make. no ISP can ever guarantee that.
however it does give you a valid way to break out of any contract you may have if you ever to get contention issues.
Title: Re: St3's Migration to IDNet
Post by: St3 on July 09, 2018, 06:43:13 PM
Im half way into my 1 month contract im going to see how things go if nothing picks up then ill be moving.

Saying that apart from contention idnet reply pretty quick to support tickets and their customer account's page is very well setup.
Title: Re: St3's Migration to IDNet
Post by: kitz on July 09, 2018, 11:01:01 PM
I think they have 4 xDSL host links at 2 locations, but I don't know how they allocate the EU's to their gateways. 
Is it possible to gateway hop to see if you can get a better connection?
Title: Re: St3's Migration to IDNet
Post by: jaydub on July 10, 2018, 12:10:56 AM
IDNet are only guaranteeing that they have low utilisation on their core network.  They cannot, as can any other ISP, guarantee that there is no contention on the Openreach managed part of the network before it reaches their cire network

They explain their core network here: https://www.idnet.net/about/our_network.php (https://www.idnet.net/about/our_network.php)  It includes a utilisation colour coded graphic for their major core links.

They were willing to move me from TTB Backhaul to BTw backhaul to resolve some significant variation I was seeing in single thread speeds.  All been good since.


---
Admin - fixed url
Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 12:15:03 AM
Its not just slow downs for me, since moving to idnet ive had much higher ping in online games some are fine and some games i can no longer play because of the high ms.
Idnet told me its down to game hosts routing, but again before the move i never had these issues with plusnet.

I will try them for a month or so and see how things go
Title: Re: St3's Migration to IDNet
Post by: burakkucat on July 10, 2018, 12:23:11 AM
They explain their core network here: https://www.idnet.net/about/our_network.php. (https://www.idnet.net/about/our_network.php.)

Unfortunately that page no longer exists.  :(
Title: Re: St3's Migration to IDNet
Post by: johnson on July 10, 2018, 03:06:48 AM
Its not just slow downs for me, since moving to idnet ive had much higher ping in online games some are fine and some games i can no longer play because of the high ms.
Idnet told me its down to game hosts routing, but again before the move i never had these issues with plusnet.

I will try them for a month or so and see how things go

In my experience latency to online game servers in europe can vary wildly between ISPs. Know people with VM with 5ms to certain servers that I get 40+ms to now, and in the past had 60ms with TTB.

Varies at lot between games as well, I cant get below 30ms to any of the european servers in one game, and always 15ms in another (that ones usually in the netherlands).

Which games can you genuinely not play with the new connection? Unless your super sensitive to it or its a competitive FPS even 70-80ms shouldn't get anywhere near unplayable. If you're rubberbanding around the place and stuttering its more likely to be packet loss than increased latency.

Have you tried running a constant ping to a UK server (eg bbc.co.uk) while playing the game thats this bad? If you see huge spikes then either something on the local network is gobbling bandwidth or there is a serious issue with IDNet.
Title: Re: St3's Migration to IDNet
Post by: spring on July 10, 2018, 10:03:09 AM
i get several miliseconds variance in latency between different WAN IP's and even some servers i ping to perform better while others worse or the same, those WAN IP's even being from the same block [say, 186.120.X.X]

so definitely routing, right now i have one IP that simply performs better to a certain game server but not to google servers, had 102ms and 87ms and to kitz it's 87 as well where i had 78 and 75 with previous IP. it rarely happens to be such a "big" variance and i attribute it to this IP being in the last, and obscure block of the isp [my isp has 79.176-183.X.X and 109.64-67.X.X, right now it's 109.67.X.X]

i've had one IP that consistently showed 73ms, so no doubt to have been the IP, as repeated tests showed that variance within moments of switching between IP's, and usually remained that way.

i think your situation will remain that way for your ISP, as in my country it has always been so, some ISP's making certain games unplayable, among other examples. nowadays it did not happen as much but everyone still say the same one ISP has the best routing, so still applies, even if slightly (i'm not updated :-[) .
Title: Re: St3's Migration to IDNet
Post by: rongtw on July 10, 2018, 04:47:48 PM
St3 , yes looks like Idnet problem is similar to what you had at PN so looks like problem lies with BT :( but can Idnet get them to investigate ? 
Title: Re: St3's Migration to IDNet
Post by: jaydub on July 10, 2018, 04:58:52 PM
Unfortunately that page no longer exists.  :(
Very strange that the link doesn't work as you can navigate to it off their site.

Go to the bottom of the page and select Our Network under the About IDNet heading.

Sent from my EVA-L09 using Tapatalk

Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 05:29:13 PM
This is one of the games i play via steam > http://www.holdfastgame.com

Before i switched id be getting 20-30 ms now i get 80-90.

Gamer's need the lowest ping possible otherwise game play can sometimes be affected.

Battlefield 1 i also play from time to time, some night i ping on eu servers around 28-35 and sometimes i'm hitting 80-90 again.

I'm not trying to put idnet down, im just trying to find a reason why or a fix.

Pinging bbc.co.uk [151.101.192.81] with 32 bytes of data:
Reply from 151.101.192.81: bytes=32 time=19ms TTL=61
Reply from 151.101.192.81: bytes=32 time=19ms TTL=61
Reply from 151.101.192.81: bytes=32 time=19ms TTL=61
Reply from 151.101.192.81: bytes=32 time=19ms TTL=61

Ping statistics for 151.101.192.81:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 19ms, Average = 19ms

Tracing route to bbc.co.uk [151.101.192.81]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com []
  2    19 ms    18 ms    21 ms  telehouse-gw10-10G.idnet.net [212.69.63.54]
  3    19 ms    19 ms    19 ms  telehouse-gw7-10G.idnet.net [212.69.63.126]
  4    19 ms    19 ms    19 ms  ip81-59.fastly-gw1.lonap.net [5.57.81.59]
  5    54 ms    24 ms    19 ms  151.101.192.81

The next tracert below i took a couple of days ago

1    <1 ms    <1 ms    <1 ms  router.asus.com []
  2    18 ms    18 ms    18 ms  telehouse-gw11-10G.idnet.net [212.69.63.36]
  3    18 ms    18 ms    18 ms  telehouse-gw8-10G.idnet.net [212.69.63.138]
  4    29 ms    60 ms    56 ms  redbus-gw7.idnet.net [212.69.63.94]
  5    55 ms    55 ms    55 ms  netnod-ix-ge-b-sth-1500.hetzner.de [194.68.128.71]
  6    73 ms    73 ms    74 ms  core2.ams.hetzner.com [213.239.245.37]
  7    80 ms    80 ms    80 ms  core4.fra.hetzner.com [213.239.252.45]
  8    86 ms    85 ms    84 ms  core21.fsn1.hetzner.com [213.239.245.13]
  9    84 ms    85 ms    85 ms  ex9k2.dc1.fsn1.hetzner.com [213.239.245.90]
 10    84 ms    84 ms    84 ms  static.53.144.130.94.clients.your-server.de [94.130.144.53]

Ping statistics for 94.130.144.53:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 84ms, Maximum = 84ms, Average = 84ms

Below is what i've just run 1 min ago.

 1    <1 ms    <1 ms    <1 ms  router.asus.com []
  2    19 ms    19 ms    19 ms  telehouse-gw10-10G.idnet.net [212.69.63.54]
  3    19 ms    19 ms    19 ms  telehouse-gw7-10G.idnet.net [212.69.63.126]
  4   113 ms    19 ms    19 ms  redbus-gw7.idnet.net [212.69.63.94]
  5    27 ms    27 ms    26 ms  amsix-gw.hetzner.de [80.249.209.55]
  6    34 ms    34 ms    34 ms  core4.fra.hetzner.com [213.239.252.45]
  7    88 ms    38 ms    38 ms  core21.fsn1.hetzner.com [213.239.245.13]
  8    57 ms    38 ms    38 ms  ex9k2.dc1.fsn1.hetzner.com [213.239.245.90]
  9   155 ms    63 ms    39 ms  static.53.144.130.94.clients.your-server.de [94.130.144.53]


Pinging 94.130.144.53 with 32 bytes of data:
Reply from 94.130.144.53: bytes=32 time=39ms TTL=122
Reply from 94.130.144.53: bytes=32 time=58ms TTL=122
Reply from 94.130.144.53: bytes=32 time=39ms TTL=122
Reply from 94.130.144.53: bytes=32 time=39ms TTL=122

Ping statistics for 94.130.144.53:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 58ms, Average = 43ms

Someone replied to me on the idnet forum saying following....

I experienced the same, traffic to my server at Hetzner was going via Netnod in Stockholm. I contacted both Hetzner and IDNet about it last week, and this morning was informed by IDNet that they are now peering with Hetzner at AMS-IX (Amsterdam).

My new route is below, I expect you'll see similar improvement. For me, this means 49ms instead of 100ms :)

Code: [Select]
  2    30 ms    29 ms    29 ms  telehouse-gw11-10G.idnet.net [212.69.63.36]
  3    30 ms    42 ms    36 ms  telehouse-gw8-10G.idnet.net [212.69.63.138]
  4    30 ms    29 ms    29 ms  redbus-gw7.idnet.net [212.69.63.94]
  5    37 ms    36 ms    37 ms  amsix-gw.hetzner.de [80.249.209.55]
  6    47 ms    44 ms    44 ms  core4.fra.hetzner.com [213.239.252.45]
  7    51 ms    49 ms    49 ms  core21.fsn1.hetzner.com [213.239.245.13]
  8    49 ms    49 ms    49 ms  ex9k2.dc6.fsn1.hetzner.com [213.239.229.82]

But my test is not as good as his.


Title: Re: St3's Migration to IDNet
Post by: johnson on July 10, 2018, 05:42:31 PM
So holdfast appears to be an early access game from a small developer, no criticism but maybe the outfit behind it isnt the best to host servers all over the place and ensure great peering.

Does BF1 have a browser based server browser like BF3/4? Do you have a regular server or just random ones? Can you see the ping you have to it before connection, are they all 80-90?

I'd really recommend seeing if your general connection is affected at the same time you experience these high pings, they dont seem consistent and it would rule out anything on your end.


Edit: 19ms to bbc? Do you have interleaving?
Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 05:55:42 PM
All the battlefield 1 servers display and ip i can ping at anytime and yes its browser based, when i notice high ping i see all eu servers jump to 80-90 i dont have a reg server for bf1 i use random offical servers.

As for holdfast i have been playing it from day one now when i was with plusnet and never had ping issues, these pings jumped up when i switched to idnet.

I will run a few more tests later and see how things are, i can say that since switching to idnet i've not had any packet loss at all and my connection has been stable with no disconnections.

I need to check again with idnet but i'm almost sure i dont have interleaving on.
Title: Re: St3's Migration to IDNet
Post by: johnson on July 10, 2018, 06:02:41 PM
Just for comparison could you ping this:

146.66.153.1

The whois so you know:
https://www.whois.com/whois/146.66.153.1

A valve server in Luxembourg.

I get this with TTB:
Code: [Select]
64 bytes from 146.66.153.1: icmp_seq=1 ttl=54 time=28.8 ms
64 bytes from 146.66.153.1: icmp_seq=2 ttl=54 time=28.3 ms
64 bytes from 146.66.153.1: icmp_seq=3 ttl=54 time=32.0 ms
64 bytes from 146.66.153.1: icmp_seq=4 ttl=54 time=31.3 ms
Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 06:07:03 PM
yep no problem

Pinging 146.66.153.1 with 32 bytes of data:
Reply from 146.66.153.1: bytes=32 time=38ms TTL=58
Reply from 146.66.153.1: bytes=32 time=38ms TTL=58
Reply from 146.66.153.1: bytes=32 time=38ms TTL=58
Reply from 146.66.153.1: bytes=32 time=38ms TTL=58

Ping statistics for 146.66.153.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 38ms, Average = 38ms

Can you run a tracert on this ip for me 94.130.144.53

I've just logged into the game again via steam and pings have reduced from 90ms to 38ms so something is changing... bearing in mind i did report all this to idnet so maybe they are doing some changes to routing or then again maybe the game host has done some changes.


Title: Re: St3's Migration to IDNet
Post by: johnson on July 10, 2018, 06:18:52 PM
Sure.

Code: [Select]
traceroute to 94.130.144.53 (94.130.144.53), 30 hops max, 60 byte packets

 2  * * *
 3  host-78-151-238-193.as13285.net (78.151.238.193)  13.202 ms  13.606 ms  13.985 ms
 4  host-78-151-238-192.as13285.net (78.151.238.192)  14.763 ms  15.499 ms host-78-151-238-196.as13285.net (78.151.238.196)  20.392 ms
 5  host-78-144-13-108.as13285.net (78.144.13.108)  21.160 ms host-78-144-14-100.as13285.net (78.144.14.100)  21.383 ms host-78-144-14-90.as13285.net (78.144.14.90)  21.287 ms
 6  host-78-144-14-94.as13285.net (78.144.14.94)  22.115 ms host-78-144-14-50.as13285.net (78.144.14.50)  47.408 ms host-78-144-14-2.as13285.net (78.144.14.2)  19.028 ms
 7  ae2-2077.fra20.core-backbone.com (5.56.18.1)  28.761 ms ae0-404.lon10.core-backbone.com (80.255.14.213)  10.350 ms ae2-2077.fra20.core-backbone.com (5.56.18.1)  21.872 ms
 8  core-backbone.hetzner.com (80.255.15.122)  27.666 ms  27.637 ms  26.880 ms
 9  core-backbone.hetzner.com (80.255.15.122)  25.297 ms  25.437 ms  26.104 ms
10  ex9k2.dc1.fsn1.hetzner.com (213.239.245.98)  30.469 ms  30.687 ms core22.fsn1.hetzner.com (213.239.224.245)  29.202 ms
11  * ex9k2.dc1.fsn1.hetzner.com (213.239.245.98)  30.626 ms *
12  * * *
13  * * *

Ping:
Code: [Select]
64 bytes from 94.130.144.53: icmp_seq=1 ttl=118 time=27.7 ms
64 bytes from 94.130.144.53: icmp_seq=2 ttl=118 time=30.0 ms
64 bytes from 94.130.144.53: icmp_seq=3 ttl=118 time=29.1 ms
64 bytes from 94.130.144.53: icmp_seq=4 ttl=118 time=28.1 ms
64 bytes from 94.130.144.53: icmp_seq=5 ttl=118 time=26.7 ms
64 bytes from 94.130.144.53: icmp_seq=6 ttl=118 time=33.0 ms
64 bytes from 94.130.144.53: icmp_seq=7 ttl=118 time=32.3 ms

About your ping to the valve server, sure looks like ~8ms more than mine, maybe just a coincidence but 8ms delay is the what you get from the minimum amount of interleaving on either your up or downstream.

Does your modem/router give any stats?
Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 06:23:43 PM
I dont have modem/router combo... i'm connected to Huawei HG612 and i dont want to play about with that.

I think i'm going to buy a new modem/router anyways... got this one in mind https://www.amazon.co.uk/gp/product/B01N2LSLMH/ref=ox_sc_sfl_title_2?ie=UTF8&psc=1&smid=A3P5ROKL5A1OLE

I will e-mail idnet and see if interleaving is on my downstream/upstream.

I do know that after a GEA line test it said my downstream was good and my upstream was very good.

I just spoken to the game dev as he is on my friends list, he told me that " It could have been caused by routing issues. Sometimes ISPs route packets through longer routes due to faulty networks within certain carriers which causes delay ".


Title: Re: St3's Migration to IDNet
Post by: johnson on July 10, 2018, 06:36:52 PM
Well the talk for a new modem and or modem-router is another can of worms.

That TP-Link archer VR900 (v2) you linked might be great, far as I can tell it has broadcom chipset... but thats not much help without knowing your cabinet vendor etc.

You sure you want to expend the cash to buy a new one blind when you could find some stuff out by just putting the unlocked firmware on your HG612 and running a second ethernet cable?
Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 06:40:59 PM
Well i could try unlocking it but not tonight as i'm pretty tired from work.
Title: Re: St3's Migration to IDNet
Post by: johnson on July 10, 2018, 06:42:25 PM
No rush man, just know its pretty simple.


Edit:

B030SP08 _webgui from the thread:

https://forum.kitz.co.uk/index.php/topic,14262.0.html
Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 06:45:57 PM
Well i guess if you don't mind me private messing you maybe friday as i'm off that day i can give it ago.
Title: Re: St3's Migration to IDNet
Post by: johnson on July 10, 2018, 06:52:06 PM
PMed, but theres no bother going through it here in the thread when you want to.
Title: Re: St3's Migration to IDNet
Post by: roseway on July 10, 2018, 06:55:01 PM
Unfortunately that page no longer exists.  :(
Very strange that the link doesn't work as you can navigate to it off their site.

Go to the bottom of the page and select Our Network under the About IDNet heading.

The problem with the link as given above is that it has a superfluous '.' on the end. Here's the corrected link:
https://www.idnet.net/about/our_network.php (https://www.idnet.net/about/our_network.php)
Title: Re: St3's Migration to IDNet
Post by: St3 on July 10, 2018, 06:57:34 PM
 :lol:  :dance:
Title: Re: St3's Migration to IDNet
Post by: kitz on July 10, 2018, 07:15:49 PM
The problem with the link as given above is that it has a superfluous '.' on the end. Here's the corrected link:
https://www.idnet.net/about/our_network.php (https://www.idnet.net/about/our_network.php)

Good spot.   Fixed url in the original post :)
Title: Re: St3's Migration to IDNet
Post by: burakkucat on July 10, 2018, 07:35:10 PM
The problem with the link as given above is that it has a superfluous '.' on the end. Here's the corrected link:
https://www.idnet.net/about/our_network.php (https://www.idnet.net/about/our_network.php)

Thank you. Normally I would notice such "mishaps" . . . this time one evaded the sleepy-cat's eye.  :-[
Title: Re: St3's Migration to IDNet
Post by: jaydub on July 11, 2018, 09:15:19 PM
Should have spotted that myself.  Rookie error!

Sent from my EVA-L09 using Tapatalk

Title: Re: St3's Migration to IDNet
Post by: St3 on August 03, 2018, 09:07:00 AM
Just updating to say my connection is all stable now and running fine ;) I aint touched anything its just got better over a few weeks.
Title: Re: St3's Migration to IDNet
Post by: burakkucat on August 03, 2018, 06:22:00 PM
That's good to know. Thank you for the update.  :)
Title: Re: St3's Migration to IDNet
Post by: kitz on August 03, 2018, 08:54:10 PM
 :)
Title: Re: St3's Migration to IDNet
Post by: St3 on August 05, 2018, 07:22:56 PM
Spoke to soon lol back to speed reductions problems just raised a fault  :rant:

(https://www.thinkbroadband.com/_assets/speedtest/button/1533493273724916255.png)
Title: Re: St3's Migration to IDNet
Post by: burakkucat on August 05, 2018, 08:20:27 PM
  :(  I presume you notice that whilst playing the on-line games?
Title: Re: St3's Migration to IDNet
Post by: St3 on August 05, 2018, 09:24:09 PM
Yes i do also netflix never runs smooth anymore its jumpy and stuttery, ive ran tests on my pc offline and it all runs fine but online streaming and gaming is stutter ... tbh since i moved to idnet online gaming has been laggy now ive served one month contract i think im going to switch to aaisp.
Title: Re: St3's Migration to IDNet
Post by: burakkucat on August 05, 2018, 10:04:10 PM
. . . i think im going to switch to aaisp.

Hopefully they will be able to help you but it really depends upon where the problem actually is occurring.
Title: Re: St3's Migration to IDNet
Post by: johnson on August 05, 2018, 10:29:39 PM
Yes i do also netflix never runs smooth anymore its jumpy and stuttery, ive ran tests on my pc offline and it all runs fine but online streaming and gaming is stutter ... tbh since i moved to idnet online gaming has been laggy now ive served one month contract i think im going to switch to aaisp.

This is very strange behaviour and would point more to a local problem them something with the ISP. Netflix for example will reduce bitrate in some cases very drastically before it will ever start buffering mid stream... which is what I assume you mean by jumpy and stuttery. If you mean some perceived lessening in the smoothness of your video playback, that is nothing to do with your connection and is down to the device you are using.

Try pressing Ctrl + Alt + Shift + D to bring up netflix player stats.
Title: Re: St3's Migration to IDNet
Post by: St3 on August 18, 2018, 12:55:03 AM
its all been fine again for the last week :)
Title: Re: St3's Migration to IDNet
Post by: burakkucat on August 18, 2018, 04:43:55 PM
That's good to know.  :)