Kitz Forum

Broadband Related => ISPs => Topic started by: Weaver on April 19, 2018, 07:55:20 AM

Title: AA and very high speed services
Post by: Weaver on April 19, 2018, 07:55:20 AM
What happens if you want say 330 Mbps FTTP and are in an area where you can get it and you want to buy it from Andrews and Arnold ?

Am I right in thinking they are in a bit of a muddle concerning these higher speed services?

What if you want rather more than that? You could in fact be something called - I think it is - ‘a business’ or ‘an organisation’? You might even have more than one user at your site.
Title: Re: AA and very high speed services
Post by: niemand on April 19, 2018, 10:21:24 AM
They aren't in a muddle. They are in the process of offering the 160/30 service. 330/50 is off the table at the moment.

They still have some single GigE links in their network that they want to get upgraded before they start offering higher speed services. Having a single user able to munch 1/3rd of a core network link isn't a good thing and makes capacity planning difficult.
Title: Re: AA and very high speed services
Post by: j0hn on April 19, 2018, 10:23:50 AM
They don't sell FTTP at 330Mb.
Adrian mentioned recently they were going to start offering up to 160Mb? (think I read that on his blog).

So if you bought G.Fast from them they would sell it but only guarantee 160Mb.

Happy to be corrected if that's old info.

edit: beat to it by Ignitionnet
Title: Re: AA and very high speed services
Post by: jelv on April 19, 2018, 10:45:38 AM
Where does all this utter nonsense about the speed of links that businesses need come from. An organisation I've done work for (which required me to remote desk top in to their site) with around 100 staff on site was running on a 32Mbps link and it was fine.

For many businesses that need more than that it will be so that the staff can watch Youtube etc. all day!
Title: Re: AA and very high speed services
Post by: jelv on April 19, 2018, 10:47:23 AM
AAISP's delay in introducing higher speeds will be down to their refusal to take on users whose internet usage risks upsetting their policy of not being the cause of any slowdowns.
Title: Re: AA and very high speed services
Post by: Weaver on April 19, 2018, 11:17:31 AM
@jelv I hear you.

I don't know what the drivers are that might possibly make some organisations thirst for high bandwidth but, as you say, for many it is not relevant.

It would be good if AA could manage to have a range of offerings that mean that no users might have to leave AA because of that user’s unusual requirements or growth.
Title: Re: AA and very high speed services
Post by: jelv on April 19, 2018, 12:00:21 PM
I suspect this link (http://london-andrology.co.uk/services/urogenital-health/penis-enlargement/?infinity=ict2~net~gaw~ar~239887390311~kw~penis%20enlargement~mt~e~cmp~%40UK%20Penis%20Enlargement%20%5BACTION%5D~ag~Penis%20Enlargement%20_%5BExact%5D&gclid=Cj0KCQjw_ODWBRCTARIsAE2_EvVNtxc7_w-TFE6MMTnLwzh9d4RuGFUYF4jZtvT49KjD1DzsWkna2WcaAtTbEALw_wcB) would be just as relevant to some people's apparent need for higher speeds - i.e. it's all about bragging rights, not actual need.
Title: Re: AA and very high speed services
Post by: Chrysalis on April 19, 2018, 03:55:56 PM
Where does all this utter nonsense about the speed of links that businesses need come from. An organisation I've done work for (which required me to remote desk top in to their site) with around 100 staff on site was running on a 32Mbps link and it was fine.

For many businesses that need more than that it will be so that the staff can watch Youtube etc. all day!

did these 32 people sit watching full hd and 4k media content?
did they download games in 10s of gigabytes.
did they update their iphones all at the same time over this link?

Generally speaking to reliably supply a service you need a backhaul capable of it. I think jelv you might remember the iphone update slowdown complaints on plusnet's forums before?  Or the days when plusnet had to heavily throttle all their customers with the gold, silver, bronze tiers etc.  The days before the BT buyout.  Yes that what happens when you just roll something out without worrying about the backhaul.

Given aaisp have a policy of not been the bottleneck, I can understand why they wouldnt want to pass over 330mbit customers over a single gigabit link.

Actually I think I misunderstood you, I though you was asking the question why would aaisp need to update that link, but you was rather asking the question why would people need the 330mbit connection in the first place, I think for consumers it the good old ego, for businesses it can very easily be a legit need.  But also considering tho its not like you can order a up to 40mbit FTTP service, so for me personally if I could buy a 160mbit FTTP service I Would, even if I didnt need the speed, also in that these services have async up/down speeds, so you might get the 330 service if you want the higher upload speed as well.
Title: Re: AA and very high speed services
Post by: ejs on April 19, 2018, 06:55:51 PM
40/2 and 40/10 FTTP are available from Openreach/BTWholesale at the same prices as the equivalent FTTC speeds. I think the 40/10 FTTP now gets the same regulated Ofcom price as for 40/10 FTTC, in places where FTTP is available and FTTC is not.
Title: Re: AA and very high speed services
Post by: jelv on April 19, 2018, 08:25:40 PM
@Chrysalis  You make a good point about the upload speed. The 32Mbps I quoted was synchronous 32/32. They are in Southwark with no FTTC and no Hyperoptic etc. available.

Unless a business is involved with music or video work, very few businesses actually need higher speeds to meet their needs (providing they have strict policies about staff not using the internet connection for personal interest).
Title: Re: AA and very high speed services
Post by: burakkucat on April 19, 2018, 08:57:17 PM
. . . was synchronous 32/32. . . .

Perhaps "symmetric" was the intended word but the fingers typed "synchronous"?  :-\
Title: Re: AA and very high speed services
Post by: Ronski on April 19, 2018, 09:00:45 PM
I work at a small company, with about half a dozen PC's + phones etc. We only have 36/6Mbps, it's the 6 that can be a problem if the cloud backup decides to back a lot up. Otherwise it's just updates, general browsing and emails etc.
Title: Re: AA and very high speed services
Post by: jelv on April 23, 2018, 08:57:29 AM
Perhaps "symmetric" was the intended word but the fingers typed "synchronous"?  :-\

You know that feeling when you type something it isn't right but for the life of you the right word will not come to mind...
Title: Re: AA and very high speed services
Post by: burakkucat on April 23, 2018, 06:11:02 PM
You know that feeling when you type something it isn't right but for the life of you the right word will not come to mind...

Yes, agreed. Been there and done that.  :)
Title: Re: AA and very high speed services
Post by: aesmith on April 30, 2018, 04:39:01 PM
What if you want rather more than that? You could in fact be something called - I think it is - ‘a business’ or ‘an organisation’? You might even have more than one user at your site.
Most businesses won't be using a broadband type connection, except maybe for small offices.  Typical business Internet connection (without our customer base at least) is an Ethernet circuit providing an uncontended link to the ISP's point of presence.   A&A offer such services, I have no idea what their reach is or how competitive.  They call these "Fibre Ethernet for business" on their web site.
Title: Re: AA and very high speed services
Post by: niemand on April 30, 2018, 07:10:12 PM
My employer's product's main function is to allow replacement of MPLS with broadband or augmentation of it with broadband. As the distinction between the two is blurred somewhat should see more and more enterprises move to at least partial reliance on broadband.

One of our customers replaced their MPLS in over 100 sites in the UK with broadband.
Title: Re: AA and very high speed services
Post by: Weaver on May 01, 2018, 12:48:38 AM
@aesmith - I hear you.

I noticed the AA ethernet services. That must be the answer then.

They just seem to be incredibly expensive compared to the usual IP over DSL. Perhaps some users want to send general ethernet, for all I know they could even be L2-bridging their sites, if anyone even does that any more (used to do so at work over 25 years ago), or maybe they want to use non IP protocols over ethernet, or MPLS.

The thing is, the usual consumer / sme type of offerings have relatively rubbish upstream, so perhaps they are relying on this to put some people off and pay through the nose.

The thing is, those ethernet business links will cost AA in terms of making sure their own core network is up to snuff as they don't want to start getting near to becoming contended / becoming the ‘bottleneck’.

So perhaps they don't want to con everyone by offering very high speed consumer FTTP either with performance figures that are not real because they are not supported sufficiently by the core networks, or don't want to harm everyone else if that new customer is a total hog.

For some reason, I never saw ignitionnet’s helpful post before posting the above. AA's approach is in my view commendable. I do think there is quite a surprisingly wide gulf between two worlds of services, but perhaps businesses have much deeper pockets than I imagine and they just don't care about the costs. I also forgot to mention the issue of SLAs. It may be that the posh services come with serious availability and time-to-fix guarantees from the likes of BT that cannot be got any other way.