Kitz Forum
Broadband Related => Known Network Issues + MSO's => Topic started by: Weaver on April 14, 2018, 06:48:27 PM
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At midnight on Friday morning all DSL lines went down (no PPP). Ten minutes later our 4G/3G went down too because the basestation across the valley presumably lost connectivity. Three/Aql/AA was down and so was EE from this basestation. The basestation might be connected to the BT network at the Eilean Iarmain / Isle Ornsay small telephone exchange a mile or two to the south.
The 4G network came back after 1 hour. DSL after just over 2 hours.
When 4G came back, I managed to find the following:
https://aastatus.net/2510
http://aaisp-btmso.blogspot.co.uk/2018/04/broadband-incident-report-adsl-isle-of_13.html
Very confusing though, the bit relating to the local Eilean Iarmain ‘incident’ if that's correct. Couldn't work out whether anything had really happened on skye or whether it was solely down to hw upgrades in Edinburgh. What if anything happened in Skye?
And the date given was actually 13th 00:00 BST, not the 12th.
I later noticed that AA's ‘clueless.aa.net.uk’ server was displaying a prominent warning, aimed specifically at my account, which read
PW502838Thu 12 Apr02:00-06:000 Hours 45 M BTW Edinburgh POSI node upgrade
but there was nothing to warn me in advance about the presence of the warning, and the date was wrong anyway. Apparently more hw upgrade misery to come on 19th.
Because it was exactly on the hour, I assumed that it was engineering work. And not good when the mobile network goes down simultaneously though as no backup.
The missus woke up and announced that it was obviously a Fri 13th ‘hack’ by Russians.
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The missus woke up and announced that it was obviously a Fri 13th ‘hack’ by Russians.
That sounds the most likely explanation. ;D
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Does anyone know of any other site where there is info on BT forthcoming PEWs or details of outages after the fact?
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@Weaver:
This Zen site seems to be quite comprehensive:
https://status.zen.co.uk/broadband/
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Any idea if the Zen site is restricted / filtered just to only cover Zen users? I tried my own phone number and it didn't come up with anything, but it depends on what they mean by ‘recent’ faults in my case as the big BT outage was on Thursday night-Friday morning.
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Doesn't appear to be restricted, works for my phone number and I am with Plusnet, BB and phone, perhaps a Zen forum member could advise if any further facilities are offered to them on this site.