Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: Dcm12 on April 09, 2018, 10:36:39 PM

Title: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 09, 2018, 10:36:39 PM
hi i have a very difficult & infuriating  problem , im new to ADSL2+ VDSL2. i left virgin cable due to inconsistency but persistent untruths latency on both counts  the usual stuff i am now with pulse8.  i must say i had set up difficulties leaning my way around unlocking HG612 3b had to buy another  HG612 3b  reset button went
so a lot of turning on & of  coupled with computer issues it wasent pretty. helped here KITZ with some really  sound help. now  the  HG612 is solid.
dsl2+ and according to Thinkbroadbands firebrick BQM my latency and line noise is a lot WORSE  than having a superhub 3 puma6 chipset can of beans.
 i am from an audio training and backgroud   all my cabling arrangement  and hardware placment was  put in by myself  so i  dont think this is my household set up creating these readings   everything is   properly separated and thought out , all cables shelded & new .
( saying that these BQM stats looks mechanical if you know what i mean symmetrical like RF but i am new to network diagnostics  noise on BQM is  same times  i live in a 70s built flat concrete floors  my electrical circuit is ok new board.and brick walls doubt its neighbours  , i have run a transistor radio 700khz  over all areas no signals picked up that would be travling to modem or router .  my router is the new NIGHTHAWK NETGEAR XR500.
ive isolated modem own power source / all cables seperate/power /data
takelook at these
https://www.thinkbroadband.com/broadband/monitoring/quality/share/1458245a9973944b20b057f18457b7cac5c74ccd-09-04-2018

https://www.thinkbroadband.com/broadband/monitoring/quality/share/272110d743e6cc2990b97f9e29cb7078401e7eac-08-04-2018

https://www.thinkbroadband.com/broadband/monitoring/quality/share/51c555746276e8d674be140aa010b030056c78c4-05-04-2018

now thats some rotten news , now i have managed to run parallels for mac and download the DSLstats  awesome thanks .but the figures dont tally im not showing the huge in latency vdsl2  line   a disparity   although i am only comprehending the basics on dslstats nothing looks to be corresponding with Thinkbroadbands BQM i also have pingman tools pingplotter   again   RTR to my isp is avg is small again all monitoring (live of connection is showing stable flat signal jitter is non existent which doesn't[/img] match with TB BQM 
Also  why do i have max interleave down better than up  16/1  this prob due to on offing. anyone know why why i have G.inp  down and not up. SNR margin  is massive also suppose this could also be settling in setting ive read it can take weeks and sometimes is not reset at all .
i dont really undestand how Attn(dB):    19.4       0.0    up   0.0  hows that is it a shorter line back than to my property
i also have x2 copper pair in master socket i do not have extensions /  orange bluse connected and tested by bt enginier , there are two greens unterminated dangling in there is it worth putting a 700khz  resistor  across those ?
any help appreciated

[Moderator edited to strike out ADSL2+ and insert VDSL2.]
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: renluop on April 09, 2018, 10:52:55 PM
I'm one of the less bright ones here, but are you sure the thread title is correct? With the sync shown you must be on a fibre connection. ;D
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Westie on April 09, 2018, 11:25:07 PM
Having come from Virgin you may be unaware that there is a significant difference between ADSL and VDSL. Your line is actually VDSL2 at 40/10, and you might want to edit your thread title and post to reflect that.

G.inp is usually applied only to the downstream, not to the upstream. It was applied to my US for a couple of days shortly after I migrated to VDSL, but hasn't been on there for a long time.
Interleaved of 16 is because G.inp is on, & that's why it is only on the DS.

The large SNR Margin is because your line is capable of more than the 40/10 you are contracted to. It's not a problem: my SNRM is at 31.4/22.6 for the same reason.

I suspect the Line Attenuation is only measured on the downstream. After all, downstream and upstream are on the same line! Mine is shown as 12.0/0.0, so it's nothing to worry about.

I would definitely NOT add anything to the extra wires in your master socket. BT/Openreach take a dim view (rightly so) of customers fiddling with Openreach equipment. There are a few BT guys that frequent these forums that can explain better than me.

As to the big changes in Latency on the TBB BQM, I'm afraid I cannot help at all.  :( Maybe someone much more knowledgeable than me will be along in due course.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 09:46:11 AM
Thankyou for your reply  I am not actualy  from a virgin  ,  :angel:
  that has cleared  up  most of the concerns I had thanks  . and yes the BQM difference DSLstats , pingplotter. in stats is mystery that I am looking into  and will need the help of some specialists here if they would .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: ejs on April 10, 2018, 06:29:27 PM
Do those elevated periods on the BQM graph correspond with times you're using the Internet?
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 07:33:15 PM
hi  no  unfortunately  not at all ,even so  my usage like most peoples on home service is nominal  unless i download a large update . just me in my flat    over the weeks or days one can see a pattern i forget the times but it all seems to be within a time frame .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: ejs on April 10, 2018, 08:02:11 PM
Are you noticing any problems with your actual usage of the connection besides what the BQM looks like?
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 08:08:22 PM
yes i have  my isp is pulse8   who use talk talk no shaping 40/10 so bringing this up with them , they ran tests & saying every things  fine .
i gave them the graphs of course there not interested so to speak 
this is all wired not wifi (off)  they asked me to use there website speed test which logs the results over the easter bank hol   i was getting avg 12
down up was 7 ish  not bad up . but seems better now BW.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Ronski on April 10, 2018, 08:34:37 PM
Those ping graphs look to me like at lot of traffic is passing over you connection, both mine look very similar when we're uploading a backup to the cloud, or streaming a movie etc. Could it be something on the router delaying the ping responses?
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 09:02:13 PM
yes i agree   the router has its own live monitor inbuilt to software   mbps /  so i can see just from this the activity within my network LAN
a map of active and inactive devices options to prioritise traffick on these or block
i dont have these ticked
Respond to Ping on Internet Port 
Disable IGMP Proxying
 i  did  realise that the ps4 was doing one  or 2   ( the driving game and mac  osx another a few but not everyday  no .
 if i look in BQM now it will be same  guaranteed . i will post live graph link .
i am getting a lot of DOS attack  here are a few  not that is causing my usage or noise grapphs

[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 19:09:25
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 19:02:23
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:43:14
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:37:45
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:36:27
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:35:09
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:34:33
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:34:28
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:30:12
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:29:16
[DoS Attack: SYN/ACK Scan] from source: 89.184.91.47, port 80, Tuesday, April 10, 2018 18:28:49
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:12:30
[DoS Attack: SYN/ACK Scan] from source: 89.184.91.47, port 80, Tuesday, April 10, 2018 18:11:08
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 18:09:59
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:59:08
[DoS Attack: ACK Scan] from source: 59.127.89.148, port 32118, Tuesday, April 10, 2018 17:47:57
[DumaOS] DHCP lease change., Tuesday, April 10, 2018 17:37:04
[DumaOS] DHCP new event., Tuesday, April 10, 2018 17:37:04
[DHCP IP: 192.168.1.10] to MAC address 94:e9:6a:08:5e:cc, Tuesday, April 10, 2018 17:37:04
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:35:52
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:34:46
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:33:38
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:30:30
[DoS Attack: SYN/ACK Scan] from source: 216.71.58.193, port 80, Tuesday, April 10, 2018 17:26:42
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:26:18
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:26:02
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:19:56
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:08:29
[DoS Attack: SYN/ACK Scan] from source: 185.170.42.106, port 80, Tuesday, April 10, 2018 17:05:57
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 09:06:12 PM
 this is live graph  https://www.thinkbroadband.com/broadband/monitoring/quality/share/0ab81de592c49672e7c491b356bf104a4356b799
i wasent down or up loading anthing today . or for hours at a time any other day no.  a ps4 update takes makes 10 mins if that . same with any
i havent watched any other media online / no usage browsing . :no:
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 09:22:55 PM
Those ping graphs look to me like at lot of traffic is passing over you connection, both mine look very similar when we're uploading a backup to the cloud, or streaming a movie etc. Could it be something on the router delaying the ping responses?
what ive noticed if you see over the month of April  if you  can access my live graph   the line signal goes to the roof from 2am  every single day with precise timing  lasting 4 to 8 hrs   
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: burakkucat on April 10, 2018, 10:41:53 PM
From the log snippet that you have shown, there were four separate IPv4 addresses from which port scans were being run. Let's see if we can obtain some information from whence they originated --

Code: [Select]
##########################################################################################

Checking IPv4 address -- 185.170.42.106

Host 106.42.170.185.in-addr.arpa. not found: 3(NXDOMAIN)

[Querying whois.arin.net]
[Redirected to whois.ripe.net]
[Querying whois.ripe.net]
[whois.ripe.net]
% This is the RIPE Database query service.
% The objects are in RPSL format.
%
% The RIPE Database is subject to Terms and Conditions.
% See http://www.ripe.net/db/support/db-terms-conditions.pdf

% Note: this output has been filtered.
%       To receive output for a database update, use the "-B" flag.

% Information related to '185.170.42.0 - 185.170.42.255'

% Abuse contact for '185.170.42.0 - 185.170.42.255' is 'abuse@okservers.net'

inetnum:        185.170.42.0 - 185.170.42.255
org:            ORG-OA825-RIPE
netname:        OKSERVER
country:        PA
admin-c:        OL2665-RIPE
tech-c:         OL2665-RIPE
status:         ASSIGNED PA
mnt-by:         CYBR-DMZ
created:        2017-01-31T19:53:00Z
last-modified:  2017-03-15T06:11:21Z
source:         RIPE

organisation:   ORG-OA825-RIPE
org-name:       OKSERVERS
org-type:       OTHER
address:        TRUMP TOWER
abuse-c:        ACRO1670-RIPE
mnt-ref:        CYBR-DMZ
mnt-by:         CYBR-DMZ
created:        2017-03-12T11:26:43Z
last-modified:  2017-03-12T11:26:43Z
source:         RIPE # Filtered

role:           OKSERVER LLC
address:        PN
nic-hdl:        OL2665-RIPE
mnt-by:         CYBR-DMZ
created:        2017-03-15T06:10:30Z
last-modified:  2017-03-15T06:10:30Z
source:         RIPE # Filtered

% This query was served by the RIPE Database Query Service version 1.91.1 (HEREFORD)

##########################################################################################

Checking IPv4 addresss -- 216.71.58.193

193.58.71.216.in-addr.arpa domain name pointer 216-71-58-193-dynamic.midco.net.

[Querying whois.arin.net]
[whois.arin.net]

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/public/whoisinaccuracy/index.xhtml
#


#
# Query terms are ambiguous.  The query is assumed to be:
#     "n 216.71.58.193"
#
# Use "?" to get help.
#

#
# The following results may also be obtained via:
# https://whois.arin.net/rest/nets;q=216.71.58.193?showDetails=true&showARIN=false&showNonArinTopLevelNet=false&ext=netref2
#

Midcontinent Communications NET-216-71-0-0-18 (NET-216-71-0-0-1) 216.71.0.0 - 216.71.63.255
Midcontinent Communications NET-216-71-58-0-23-DHCP (NET-216-71-58-0-1) 216.71.58.0 - 216.71.59.255



#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/public/whoisinaccuracy/index.xhtml
#

##########################################################################################

Checking IPv4 address -- 59.127.89.148

148.89.127.59.in-addr.arpa domain name pointer 59-127-89-148.HINET-IP.hinet.net.

[Querying whois.apnic.net]
[Redirected to whois.twnic.net]
[Querying whois.twnic.net]
[whois.twnic.net]

   Netname: HINET-NET
   Netblock: 59.127.0.0/16

   Administrator contact:
      network-adm@hinet.net

   Technical contact:
      network-adm@hinet.net

##########################################################################################

Checking IPv4 address -- 89.184.91.47

47.91.184.89.in-addr.arpa domain name pointer es1141.mirohost.net.

[Querying whois.ripe.net]
[whois.ripe.net]
% This is the RIPE Database query service.
% The objects are in RPSL format.
%
% The RIPE Database is subject to Terms and Conditions.
% See http://www.ripe.net/db/support/db-terms-conditions.pdf

% Note: this output has been filtered.
%       To receive output for a database update, use the "-B" flag.

% Information related to '89.184.88.0 - 89.184.95.255'

% Abuse contact for '89.184.88.0 - 89.184.95.255' is 'noc@mirohost.net'

inetnum:        89.184.88.0 - 89.184.95.255
netname:        MIROHOST
descr:          Internet Invest Ltd.
descr:          Web hosting, datacenter and domain names registration in Ukraine
descr:          Kiev, Ukraine
country:        UA
admin-c:        MHCC
tech-c:         MHCC
org:            ORG-IIL11-RIPE
status:         ASSIGNED PA
mnt-by:         MIROHOST-MNT
remarks:        INFRA-AW
created:        2012-07-10T14:54:46Z
last-modified:  2012-07-10T14:54:46Z
source:         RIPE

organisation:   ORG-IIL11-RIPE
org-name:       Internet Invest Ltd.
org-type:       LIR
address:        Gaidara st. 50
address:        01033
address:        Kyiv
address:        UKRAINE
phone:          +380442010102
fax-no:         +380442010100
admin-c:        MHCC
abuse-c:        MHCC
mnt-ref:        RIPE-NCC-HM-MNT
mnt-ref:        MIROHOST-MNT
mnt-by:         RIPE-NCC-HM-MNT
mnt-by:         MIROHOST-MNT
created:        2009-05-01T11:13:59Z
last-modified:  2017-10-30T14:37:48Z
source:         RIPE # Filtered

role:           Mirohost Network Coordination Center
address:        Internet Invest Ltd.
address:        50 Gaydara str., Kyiv, Ukraine, 01033
phone:          +380 44 2010102
fax-no:         +380 44 2010100
abuse-mailbox:  noc@mirohost.net
admin-c:        GSA-RIPE
admin-c:        RB30447-RIPE
admin-c:        PHSM-RIPE
admin-c:        VAKH-RIPE
tech-c:         GSA-RIPE
tech-c:         PHSM-RIPE
tech-c:         VAKH-RIPE
tech-c:         RB30447-RIPE
nic-hdl:        MHCC
mnt-by:         MIROHOST-MNT
created:        2011-10-05T13:23:46Z
last-modified:  2018-02-15T19:14:00Z
source:         RIPE # Filtered

% Information related to '89.184.91.0/24AS28907'

route:          89.184.91.0/24
descr:          Internet Invest Ltd.
descr:          Web hosting, datacenter and domain names registration in Ukraine
descr:          Hosting part
descr:          Kiev, Ukraine
org:            ORG-IIL11-RIPE
origin:         AS28907
mnt-by:         MIROHOST-MNT
created:        2015-02-13T09:03:17Z
last-modified:  2015-02-13T09:03:17Z
source:         RIPE # Filtered

organisation:   ORG-IIL11-RIPE
org-name:       Internet Invest Ltd.
org-type:       LIR
address:        Gaidara st. 50
address:        01033
address:        Kyiv
address:        UKRAINE
phone:          +380442010102
fax-no:         +380442010100
admin-c:        MHCC
abuse-c:        MHCC
mnt-ref:        RIPE-NCC-HM-MNT
mnt-ref:        MIROHOST-MNT
mnt-by:         RIPE-NCC-HM-MNT
mnt-by:         MIROHOST-MNT
created:        2009-05-01T11:13:59Z
last-modified:  2017-10-30T14:37:48Z
source:         RIPE # Filtered

% This query was served by the RIPE Database Query Service version 1.91.1 (ANGUS)

##########################################################################################
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 11:18:31 PM
yerrrs   havent run whois   on thos DOS yet, been  on other stuff , but wow those sneaky people . thanks for that sneaky lot arnt they .
 i just had a emails saying i requested password change  in to my parallels desktop app account it changed my password  i DID NOT REQUEST THIS, i have sent them report .
it came from my ip though ?  from my os .as it recorded my request with ip/ osx version / and browser version.  also there password request was from there email  perhaps it was just a security measure . i accessed and changed password .

neatgear xr500  DOS attacks  i am sending  log to Netduma os admin .

my other posts regarding  TB BQM graphs  peaking like im using bandwith over vdsl 2  well, i was just downloading a large update on PS4 game  i monitored  this with pingplotter  across my isp server           https://share.pingplotter.com/MgFz3omVRMS
as you may see  very different to the Think broadband graph  stats. The second hop  with max pckt loss  would be a non response from router i presume .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 11:36:47 PM
t says it's in Panama (country PA), but it registered through RIPE. (RIPE is for Europe, not central or south america. The registrant for Panama should be LACNIC.) It also says it is registered to "Trump Tower".

Checking the abuse address (whois ACRO1670-RIPE) lists the address as "Panama TRUMP TOWER".

I'm assuming that the RIPE registration information is fake. In which case, it should be reported to RIPE so they can deallocate it. https://www.ripe.net/report-form The alternative is that it isn't fake -- in which case, why is Trump running a high-speed TOR node?
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Jon21 on April 10, 2018, 11:42:56 PM
I also have the Netgear XR500 and have the same IP address in the log. Currently with Virgin though. Tbh, I’m not entirely certain what the log message means, other than perhaps the firewall is doing its job?

The BQM graphs look like congestion but being new to VDSL2, I’m not sure if that’s how it presents on the graph.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 10, 2018, 11:48:54 PM
yes  it is working well i think new to this router and so are netgear new to duma os    iff you would like to read about that dos ip  https://www.reddit.com/r/TOR/comments/68ufx7/an_odd_tor_node/       now what is    trump up to  ;)
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: j0hn on April 11, 2018, 12:47:03 AM
yerrrs   havent run whois   on thos DOS yet, been  on other stuff , but wow those sneaky people . thanks for that sneaky lot arnt they .
 i just had a emails saying i requested password change  in to my parallels desktop app account it changed my password  i DID NOT REQUEST THIS, i have sent them report .
it came from my ip though ?  from my os .as it recorded my request with ip/ osx version / and browser version.  also there password request was from there email  perhaps it was just a security measure . i accessed and changed password .

Did you get all that from the email or from the Parallel Desktop website?

Sounds very much like a phishing email.
I would go direct to the Parallel Desktop site and change my password again.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 11, 2018, 03:56:02 PM
do you mean the dos attack was logged by router neat gear XR500
  i then later had message from parallels saying my account was signed into and password changed , at which point i was locked out of my account ,  immediately did a forgot password . and reset i have sent them the email notifications i recieved but they seem genuine to me .
they are aware of this now . and i have changed details . :'(
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: ejs on April 12, 2018, 07:10:12 PM
I'd guess that all those supposed DoS attacks from port 80 are false positives, and you were accessing a website hosted on those IP addresses around the time of those log messages.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: kitz on April 12, 2018, 09:37:53 PM
May I just clarify a few things.
- No latency issues outbound using pingplotter (10ms looks good to me).
- Speedtests were bad over Easter.  How about now?
- The issue definitely looks cyclic between the hours of 10am - 2am.   Do you shut down any attached equipment outside of those hours?

It would be interesting to see:-

Whilst the graphs look nasty they could indicate network activity or congestion and why I'd like to see an up to date single threaded speedtest.
It could also be QoS in your router.  (Although its odd that its ok at night).  Mine (http://www.kitz.co.uk/linestats/line.htm) always looks spiky, yet I know the line is fine - its just down to the way my router [de]prioritises ICMP pings. 
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 12, 2018, 10:04:16 PM
you may indeed.
ping plot  10ms  yes me to .no spikes mbps matching  TB   BQMonitor

so speed test improved   99% closer to isp provision .10/40

The issue definitely looks cyclic between the hours of 10am - 2am.
  no  i do not , but i do have a playstation attached which when of is of, no permissions for dwn or upload or internet of .i will unplug tonight
same with router has no remote management ticked ?
nothing else attached wireless is normally of but will make sure is of every night now incase phone or tablet .
i suspect the router myself as you said qos  ICMP  deprioritization  may be within there new  software  ex security as this is a gaming router  i opened case with netgear .   
It would be interesting to see:-
The results of a TBB speedtest showing single thread v multi-threaded mode.     prob no difference as this is so bad already .
The results of a TBB reverse tracert     
 i will have to do these late or in morning post  i dont have there ip andrew f . did tell me sorce ip  i ask again i already asked last week for this
thanks   for your suggestions
i have to ask again .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 12, 2018, 10:11:12 PM
hi  thanks for link   not sure doese this open  TBB reverse tracert ?    thinkbroadband-gw2.core-rs2.thdo.ncuk.net

if not   heres screen shot .  looks very good  just going to look at live graph .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 12, 2018, 10:25:38 PM
May I just clarify a few things.
- No latency issues outbound using pingplotter (10ms looks good to me).
- Speedtests were bad over Easter.  How about now?
- The issue definitely looks cyclic between the hours of 10am - 2am.   Do you shut down any attached equipment outside of those hours?

It would be interesting to see:-
  • The results of a TBB speedtest showing single thread v multi-threaded mode.
  • The results of a TBB reverse tracert  (https://www.thinkbroadband.com/tools/traceroute)

Whilst the graphs look nasty they could indicate network activity or congestion and why I'd like to see an up to date single threaded speedtest.
It could also be QoS in your router.  (Although its odd that its ok at night).  Mine (http://www.kitz.co.uk/linestats/line.htm) always looks spiky, yet I know the line is fine - its just down to the way my router [de]prioritises ICMP pings.
ok i just went to TB my BQM was looking really good allday  thats the longest ive seen good results  over aprill  untill six then red no ping  ,,
this is due to ICMP not landing there new dynamic ip  tacker hasent worked this time or my router , i see the BQM ip for me dident change
i have created new graph now new ip will check it later    nice if its all green.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 12, 2018, 10:32:52 PM
sorry  the first  reverse tracert  dident  work  second one has .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 12, 2018, 10:56:24 PM
https://www.thinkbroadband.com/broadband/monitoring/quality/share/d00e09dc1912480f2a293a59d4a52b9eabfec69e

new BQM with correct ip is not showing results     just  rebooted router   there seemed to be a bootloader start in page ive never seen then flicked back to normal GUI now its very responsive when choosing preferences instant page change was hanging all time before,
went to TB now ping is responding to ?   i think this was an small FW tweak from netgear   as they took screenshots and said there new to this software and open to users experinces   i sent them logs daily ?  i will see what transpires .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 13, 2018, 03:34:37 PM
sorry  the first  reverse tracert  dident  work  second one has .

sorry  for some reason the screen shots on reverse tracert  did not attach   although second one had  link posted..   here is one today
i will be running differnt times of day night and post  was 3 o'clock today
cant preview ???  so hope attachments worked .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 13, 2018, 04:06:55 PM
heres another looks more complete .
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: ejs on April 13, 2018, 06:03:26 PM
I can't believe that those reverse traceroute results are at all correct if they're all 0ms.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: kitz on April 13, 2018, 06:06:14 PM
Not quite sure what to make of those.  Is there another hop after hop7 as worst being 5ms is pretty good.   
Also avg of 1ms indicates you being nr central London.   I'd expect the last hop to show the most latency. 

On the whole it looks pretty good, theres a bit of what must be de-prioritisation going on at TeleHouse Docklands, but I'm seeing that too. 
Note how it never affects my overall figure to my home (see below).

If that last hop is correct and it is your home rather than a TT node then I see nothing wrong with the routing.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: kitz on April 13, 2018, 06:08:16 PM
I can't believe that those reverse traceroute results are at all correct if they're all 0ms.

Our posts crossed.. they confused me too & why I was asking if the last hop was the EU's router, otherwise he has to be based practically next to Docklands.   
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: ejs on April 13, 2018, 06:27:30 PM
The latency of the "reverse" traceroute should be the same as the latency on the TBB BQM surely (which was about 21ms minimum)? It's the same route, starting from the thinkbroadband server, going to Dcm12's router (and back again).
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: kitz on April 13, 2018, 10:11:57 PM
It should, but wanted to see if there was any indication of problematic hops directly between TBB and the EU's router,  being as the problem is between the BQM and his home.  The results of the reverse traceroute should follow the same path as the BQM, which is why I requested the OP do one.
iirc the pingplotter graph was to another location.
Title: Re: New to VDSL2. Any Ideas Appreciated.
Post by: Dcm12 on April 15, 2018, 11:27:58 AM
Hi so I’m about 5 miles from docklands  ..Br1  what I don’t understand about tracerout why is best
15ms. Higher than worse 1 ms. In my results.
I’m on iPad wireless as changing pc drive so not posting another yet. They do on the whole come back good low ms  which does not match the TB BQM  huge latency  I’m continuing seeing if TB point is issue for my rout doesn’t look to be case .
I have had occasional hops being 220 ms but not many times  inconsistent sometimes the tracerout like the last 2  only show 1 hop ? Suppose that means could of been router firewall stoping it
new BQM TB LOOK AT THE CHANGE.from Friday 13th  If you had looked at my earlier BQMS very different results.  THIS IS NOT MASONIC ? Is it  :-X
https://www.thinkbroadband.com/broadband/monitoring/quality/share/d00e09dc1912480f2a293a59d4a52b9eabfec69e