Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: AngelRex on December 08, 2017, 12:17:52 PM

Title: FTTP & Sky
Post by: AngelRex on December 08, 2017, 12:17:52 PM
Afternoon!

I'm due to move home and currently have SKY FTTC 40Mb service.  I'm in an 12 or 18 month contract that was recently renewed (before I knew I was buying another house).

My new property says I can get FTTP (No, not FTTPOD) it actually has FTTP live and I can get 330/30 via Zen, BT and a few others.

Anyone know if SKY can provide a 40 or 76 mb service on this, or does it have to be BT / Zen FTTP product / service?

I know SKY cannot provide an FTTP service, but I would like to know if they can provide fibre or if I'm going to be stuck paying their contract for the next 12 months?

Any questions please let me know - and thanks in advance.

Rex
Title: Re: FTTP & Sky
Post by: j0hn on December 08, 2017, 12:35:33 PM
If the BTw DSL checker shows no mention of ADSL/VDSL then it's an FTTP only site, no copper. Post a screenshot of the results for the address with any address/phone number removed.

Sky can't provide you any service at an FTTP only property.

No idea what they would do with regards to your contract.
Title: Re: FTTP & Sky
Post by: AngelRex on December 08, 2017, 12:46:14 PM
I'll get these uploaded later!  cheers
Title: Re: FTTP & Sky
Post by: AngelRex on December 11, 2017, 12:17:03 PM
If the BTw DSL checker shows no mention of ADSL/VDSL then it's an FTTP only site, no copper. Post a screenshot of the results for the address with any address/phone number removed.

Sky can't provide you any service at an FTTP only property.

No idea what they would do with regards to your contract.


Title: Re: FTTP & Sky
Post by: AngelRex on December 11, 2017, 12:19:43 PM
If the BTw DSL checker shows no mention of ADSL/VDSL then it's an FTTP only site, no copper. Post a screenshot of the results for the address with any address/phone number removed.

Sky can't provide you any service at an FTTP only property.

No idea what they would do with regards to your contract.


When I go through the BT and Zen website (and SKY's for that matter) all tell me I can order 40/76mb services.  BT & Zen's then also has the option for 150, 200 & 300 mb services

I think I might just have too order and see what happens :)
Title: Re: FTTP & Sky
Post by: jelv on December 12, 2017, 09:31:10 AM
I suspect when you order a house move with Sky they will tell you that you will have to downgrade to ADSL. If that's the line they take it will be interesting to see if they let you out of the contract.
Title: Re: FTTP & Sky
Post by: AngelRex on December 21, 2017, 12:43:20 PM
I spoke to SKY direct and they advised that, if they are unable to provide a suitable broadband product at the premises (FTTC), I will be let off the contact and term.
Title: Re: FTTP & Sky
Post by: burakkucat on December 21, 2017, 04:49:51 PM
It would be sensible to ask for that to be put in writing . . . just in case.