Kitz Forum

Broadband Related => Broadband Hardware => Topic started by: mfran2002 on July 28, 2017, 02:01:07 PM

Title: telnet default credentials for router Technicolor TG589vac
Post by: mfran2002 on July 28, 2017, 02:01:07 PM
hi all,
i'm desperate, cannot find anywhere the default credentials to access my router via telnet

may someone help me?

thanks
michele
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: roseway on July 28, 2017, 02:05:12 PM
The login name is probably Administrator (with a capital A), and the password might be the serial number.
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: Dray on July 28, 2017, 02:08:38 PM
Try the following...
Username: Administrator
Password: serial no.
Username: Administrator
Password: blank (no pwd)
Username: Admin
Password: serial no.
Username: admin
Password: serial no.
Username: admin
Password: admin
etc.
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: renluop on July 28, 2017, 02:24:16 PM
I'm guessing you did not get it from PN.

The 582N, which I think preceded it came with a card with all the setup details. There the user name was admin and the password was the serial number on the rear. The card also had the wireless key.
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: j0hn on July 28, 2017, 02:25:32 PM
If it's a device from Zen then it's:
username: engineer
password: the access key on the sticker under the device.

https://support.zen.co.uk/kb/Knowledgebase/Technicolor-TG589vac-Wireless-Settings
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: mfran2002 on July 28, 2017, 02:28:20 PM
ok, thanks for your suggestions, i only miss to try j0hn suggestion (i'm not currently in front of my router, so i will try it on monday)

in the meanwhile, just seen the log, and from there it seems that the right username could be 'root'

(all the other usernames are logged as "invalid username", not root)

as password I tried.

11 characters serial nr (lower and uppercase), admin, Admin, blank, Administrator, administrator, root, 1234

ARGH!!!
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: mfran2002 on July 28, 2017, 02:32:16 PM
hi all, maybe john was right

just tried with engineer (even not having in fornt of my the code in the bottom side of the router), and for each attempt, the log gives me:

"Bad password attempt for 'engineer'..."

instead of "bad username..."

on monday i will try and get back the results to you!

thanks
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: j0hn on July 28, 2017, 02:36:25 PM
Where did you source the device? Does it have any ISP branding on the device or on the login page?
if engineer/access-key doesn't work, try tech/access-key
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: mfran2002 on July 28, 2017, 02:45:32 PM
my ISP provider is XLN uk

i really guess you are definitely right, yesterday i accessed the gui and i changed my pwd from the access key under the device to a new one

unfortunately i'm not in front of my router, but on monday i will try!

and get back to you obviously

thanks again for your support
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: Dray on July 28, 2017, 03:49:50 PM
Have you tried asking your ISP support if they can reset it or know the root password?
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: highpriest on July 29, 2017, 11:54:51 PM
Try this?

http://forum.kitz.co.uk/index.php/topic,18045.msg337040.html#msg337040
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: mfran2002 on July 31, 2017, 07:44:41 PM
hi guys!

confirmed: engineer/access-key (the code written under the device)

thanks to all!!!!

just a question: a little trip on the command but not seen the change password...someone knows how to change the user pwd?
Title: Re: telnet default credentials for router Technicolor TG589vac
Post by: j0hn on July 31, 2017, 11:51:50 PM
You're welcome. Glad it worked :)