Kitz Forum

Broadband Related => Broadband Hardware => Topic started by: chis1 on July 19, 2017, 10:46:23 AM

Title: HG612 re-flash issue
Post by: chis1 on July 19, 2017, 10:46:23 AM

I was successfully running a re-flashed BT HG612 modem until I made a silly mistake in it's LAN configuration and 'lost' contact with its GUI.
I've attempted to re flash it several times but with no success. I can access the bootloader page and the flash appears to succeed, but after the modem re-boots I cannot connect to it's GUI. Nor can I Telent or SSH to it. On the boot loader page I can ping it on 192.168.1.1. After the flash I cannot ping it. Its function as a modem continued to operate OK throughout. Any ideas why I cannot access the GUI? (I am sure I am using the GUI latest version of the code) (If it is relevant, the BT agent has always been running.)
Thank you

Title: Re: HG612 re-flash issue
Post by: Dray on July 19, 2017, 11:29:02 AM

What is the full name of the firmware image you are flashing it with?

Title: Re: HG612 re-flash issue
Post by: chis1 on July 19, 2017, 03:37:39 PM

bcm96368MVWG_fs_kernel_HG612V100R001C01B030SP08_webgui

Thank you.

Title: Re: HG612 re-flash issue
Post by: Dray on July 19, 2017, 03:52:21 PM

BT agent is disabled in that version. What makes you think it's running?

Title: Re: HG612 re-flash issue
Post by: chis1 on July 19, 2017, 03:58:32 PM

Nothing. I am mistaken, I just thought it was running by default and had to be manually killed. I vaguely remember talk of BT pushing firmware updates that removed the web pages and wondered if that might be my problem. But clearly it can't be.