Kitz Forum

Broadband Related => ADSL Issues => Topic started by: playz28 on May 04, 2017, 01:15:14 AM

Title: SKY ADSL & HG612
Post by: playz28 on May 04, 2017, 01:15:14 AM
Hi Guys,

I have been trying for the last few days to get my HG612 working on my SKY ADSL connection.

I’ve been through this forum and sky user forums, however none of the instructions work for me.

The SR102 works fine when connected, however I cannot seem to get an internet connection with the HG612. I ultimate intend to use the HG612 in bridge mode with my Netgear Nighthawk R7800.

Since I cannot seem to get a WAN connection, I want focus on getting an internet connection before I bridge to my DD WRT R7800.

I have extracted my Sky username and password with wireshark and tried every combination of ATM & WAN settings. Nothing has worked so far.

I have flashed the HG612 with: bcm96368MVWG_fs_kernel_HG612V100R001C01B030SP08_webgui

I have attached a pdf with my modem status and basic config pages with the adsl cable plugged in directly.

Really appreciate any help you can provide.
Title: Re: SKY ADSL & HG612
Post by: tickmike on May 04, 2017, 11:00:32 AM
Welcome to the forum. :)

Modulation type.
You could tick ADSL2+ only

Wan Connection mode: = Bridge.

Bridge Type = PPpoE_Bridged

I also used DCHP = Transparent Transmission
I also do not use Port Bindings on LAN 1 and 2 for my set up.
Title: Re: SKY ADSL & HG612
Post by: gt94sss2 on May 04, 2017, 11:47:38 AM
Have you tried using PPPoA rather than EoA under the "DSL Link type" setting?
Title: Re: SKY ADSL & HG612
Post by: NEXUS2345 on May 04, 2017, 12:04:28 PM
EoA is needed to bridge the PPP session for ADSL to a separate router. As he is planning on using a Netgear Nighthawk, it can be assumed that he wishes to forward the PPP session responsibilities to it seeing as it is the more powerful device.
Title: Re: SKY ADSL & HG612
Post by: Dray on May 04, 2017, 12:25:17 PM
WAN connection mode is set to Route - Should be Bridge
Wan802.1q should be unticked
NAT should be unticked
Title: Re: SKY ADSL & HG612
Post by: Dray on May 04, 2017, 12:26:31 PM
Have you tried using PPPoA rather than EoA under the "DSL Link type" setting?
I think so too
Title: Re: SKY ADSL & HG612
Post by: Dray on May 04, 2017, 01:03:53 PM
Probably need to change the LAN address of the modem as 192.168.1.1 may be the address of the SR102?
Title: Re: SKY ADSL & HG612
Post by: RealAleMadrid on May 04, 2017, 01:07:14 PM
I think the OP is trying to get the HG612 working as a router handling the PPPoA/PPPoE connection before he changes it to use bridge mode as in "I want focus on getting an internet connection before I bridge to my DD WRT R7800."

This may be confusing the issue in terms of the replies on this thread.

Looking at the modem pdfs the sync speeds are fine but it looks like that the ATM connection is set up wrong, the connection status traffic type is shown as PTM which is the default for the modem on VDSL2 connections. The ATM connection atm1.102 looks to be a VLAN connection which is not correct.

I have a spare HG612 but it's configured for VDSL2 at the moment, I will have a look later to check how the ATM mode should be configured.
Title: Re: SKY ADSL & HG612
Post by: playz28 on May 04, 2017, 08:00:01 PM
Thanks all for your help.

Indeed what I am looking to do is get the modem/router functionality working, so at least I know it works before I attempt to bridge to the R7800.

I know my SR102 connects through PPPOA, IPV6, however to connect successfully to SKY, would I not need to enter my SKY username and password somewhere within the modem?
Title: Re: SKY ADSL & HG612
Post by: Dray on May 04, 2017, 08:12:07 PM
Not if its configured as a modem (actually a bridge). The SR102 will find it and set up the PPP connection, as long as you connect an ethernet cable between one of the LAN ports on the SR102 and LAN1 on the HG612. The SR102 will supply the credentials.
Title: Re: SKY ADSL & HG612
Post by: RealAleMadrid on May 04, 2017, 08:49:11 PM
@playz28 - I've had a look at my HG612 and I think you need to disable WAN 802.1q and enable PPPoE on the WAN connection screen, then submit. You should then get the correct atm1 connection and a username and password field. Not sure about IPV6, I've never had an ISP that supports it. Hope this helps.
Title: Re: SKY ADSL & HG612
Post by: playz28 on May 04, 2017, 09:24:54 PM
Hi all,

Thank you all, great news, I know have internet access. I’ve attached the settings that worked for me.

Basic settings:-

DSL network type: ADSL2+ only

ATM: VPI/VCI: 0/38; DSL Latency: Path0 Tick; DSL Link type: PPPoA; Encapsulation mode: VCMUX; Service type: UBR without PCR

PTM: DSL Latency: Path0 Tick; PTM Priority: Normal Priority

WAN Connection: Layer2 interface: atm1/0_0_38; WAN Connection: Enable; Service list: INTERNET;
Port binding: LAN1; NAT: Enable; User na me: sky username; Password: sky password; DHCP spoofing: untick; Authentication mode: Auto; dialing method: Auto

LAN: DHCP Server: Enable tick; Primary DNS Server address: 208.67.222.222; Secondary DNS Server address: 208.67.220.220; Everything else default.

Now i need to figure out the bridge method to my R7800!
Title: Re: SKY ADSL & HG612
Post by: tickmike on May 04, 2017, 11:13:13 PM
Well done. :)
Make sure that the CWMP under 'Advanced' is un-ticked !

Why is your mode reporting G.DMT instead of ADSL2+ ? are you on a old 20CN exchange ?.

Remember the info reported the the user interface is not accurate, try installing DSLstats by Roseway  http://dslstats.me.uk/downloads.html you will get some great info about your connection.
Title: Re: SKY ADSL & HG612
Post by: playz28 on May 07, 2017, 02:42:50 PM
Hi Guys,

Thanks again for helping me to get online.

I have been trying to operate the HG612 in bridge mode on my SKY ADSL connection so the R7800 handles the DHCP & NAT duties.

I currently have online access through the HS612 connected in Route Mode, having entered my SKY username and password in the WAN settings.. DHCP is enabled on the HG612 and the R7800 obtains an IP address from the HG612. The HG612 is on 192.168.1.1 IP address range and the R7800 is on 192.168.0.1 IP address range. This obviously creates the double NAT issues.

I have followed biohead’s instructions in http://forum.kitz.co.uk/index.php?topic=12833.0, however it has not worked. I have input my SKY username and password within the R7800 in the 'Internet Setup' page attached, however it does not connect to the HG612.

I know my ADSL connection uses PPPoA, therefore the HG612 needs to translate the PPPoE details from the R7800 to PPPoA in order to authenticate and talk to the ISP.

Has anyone got what i am trying to do working with a Netgear Nighthawk range of routers? Reading online shows the setup has been achieved with the ASUS range of routers.

As always any help is much appreciated.
Title: Re: SKY ADSL & HG612
Post by: nallar on May 07, 2017, 02:52:46 PM
The HG612 will not do what you want.

You can only use a PPPoE client on the router if the HG612 is running in EoA mode (PPPoE). The Vigor 120/130 can do PPPoE to PPPoA bridging, so would work with sky with a separate router, but those are quite expensive.
Title: Re: SKY ADSL & HG612
Post by: playz28 on May 07, 2017, 03:15:59 PM
Naller, thanks but I can set the HG612 to EoA mode.

The Issue I have is that once I have done that and input the login details in the R7800 under PPPoE, it does not connect at all.

I have checked the WAN connection through Lan 2 on the HG612 and it does not show any receive packets from the ISP.
Title: Re: SKY ADSL & HG612
Post by: Dray on May 07, 2017, 03:57:01 PM
have you tried using LLC mode instead of VCMUX on the HG612?
Title: Re: SKY ADSL & HG612
Post by: tickmike on May 07, 2017, 10:19:02 PM
Naller, thanks but I can set the HG612 to EoA mode.

The Issue I have is that once I have done that and input the login details in the R7800 under PPPoE, it does not connect at all.

I have checked the WAN connection through Lan 2 on the HG612 and it does not show any receive packets from the ISP.
Re...I have checked the WAN connection through Lan 2 on the HG612   How ?.
Has it got a DSL connection up on the HG612 ? Show us a full  set of screen shots for the HG612.
Title: Re: SKY ADSL & HG612
Post by: playz28 on May 07, 2017, 11:10:09 PM
I have done further reading and as Naller said I do not think the HG612 can do what I am after which is to bridge PPPoE from my R7800 to PPPoA SKY ISP.

The bridge mode in the HG612 is a PPPoE bridge, therefore SKY must support PPPoE in their end which they do not. They only support PPPoA, therefore a direct connection cannot be made.

I believe the Vigor 120 ADSL modem can do the PPPoA to PPPoE translation.

Are there any other devices that will do the PPPoA to PPPoE translation? The Vigor 120 is quite expensive however I am tracking a few on ebay.
Title: Re: SKY ADSL & HG612
Post by: Dray on May 08, 2017, 11:51:20 AM
The bridge mode in the HG612 is a PPPoE bridge, therefore SKY must support PPPoE in their end which they do not. They only support PPPoA, therefore a direct connection cannot be made.
This is incorrect.
Quote
Connection type

It is the interface encapsulation type managed by the WAN connection. The gateway supports three routing modes: PPPoE, DHCP, and Static and two bridge modes: IP_Bridged and PPP_Bridged.

DHCP transparent transmission

It is used to specify whether to perform the DHCP transparent transmission in bridge mode. If transparent transmission is set, the LAN devices can obtain the addresses of public networks through the bridge. Otherwise, the devices can obtain only the addresses of private networks assigned by the gateway.
Title: Re: SKY ADSL & HG612
Post by: burakkucat on May 08, 2017, 06:16:13 PM
Perhaps Chrysalis will be able to assist?  :-\
Title: Re: SKY ADSL & HG612
Post by: tickmike on May 08, 2017, 10:06:19 PM
Perhaps Chrysalis will be able to assist?  :-\
The OP either does not understand or will not listen to advice !.

If he reads this section 'PPPoE to PPPoA' he may understand a bit more.
https://en.wikipedia.org/wiki/Point-to-point_protocol_over_Ethernet#PPPoE_to_PPPoA

My ISP's connection is PPPoA but I still use PPPoE to connect with my router With my HG612. works a treat.
Title: Re: SKY ADSL & HG612
Post by: playz28 on May 08, 2017, 10:29:00 PM
Tickmike, I appreciate all the help the forum has given me, however I must admit I am new to this.

I have also read the article on Wikipedia, however I believe if I was with BT ADSL or Plusnet ADSL then the bridge method described could possibly work.

If you are saying the HG612 can perform the same function as the Vigor 120, then I stand corrected as I was under the impression that it cannot. This is specifically with SKY’s ADSL service. After reading a number of reviews online (especially the first one) I realised the Vigor 120 is the modem that I need.

https://www.amazon.co.uk/gp/customer-reviews/R2HGSJBJVXD3KJ/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B0032Q120Q

https://www.amazon.co.uk/review/R3B709SBIA0V24/ref=cm_cr_dp_title?ie=UTF8&ASIN=B0015RRIKM&channel=detail-glance&nodeID=340831031&store=computers
Title: Re: SKY ADSL & HG612
Post by: Dray on May 09, 2017, 08:51:18 AM
It's impossible to guess what settings you have entered that are incorrect without seeing your settings. In your first post you did attach your settings but your traffic type was reported as PTM which is clearly incorrect for a PPPOA connection.

Personally I can't see what's wrong with having the HG612 configured as a router, which you say was working, and having the Netgear configured as an access point.
Title: Re: SKY ADSL & HG612
Post by: roseway on May 09, 2017, 10:31:41 AM
Agreed. When I was on ADSL I used an HG612 as a modem/router and it worked very well.
Title: Re: SKY ADSL & HG612
Post by: Chrysalis on May 09, 2017, 10:51:35 AM
i wont be much help as i am on sky fttc not adsl and the 2 services are not configured the same way, sorry
Title: Re: SKY ADSL & HG612
Post by: playz28 on May 11, 2017, 12:26:01 AM
Hi guys,

I just wanted to update with my progress and hopefully help anyone who had the same problem as me.

I bought the Vigor 120 modem and using default settings i.e. not doing anything, it worked straight away.

I set the R7800 back to Router mode from AP mode and entered my sky username and password in the internet setup, PPPoE section in the Netgear Genie and it connected straight away.

I then proceeded to plug the Vigor 120 directly into my laptop Ethernet port to update to the latest firmware F/W 3.2.8.2 (10 April 17).

The Vigor 120 is an interesting device as it seems to run a DHCP server for configuration purposes, however when in this mode there is no access to the internet. This is because there is nowhere to enter the SKY username and password details.

Connection speed is a tad slower than the Broadcom SKY SR102. I tested this through my max download speed using my uploaded.net account which maxes my connection. SR102 achieved 1.87MB/s whilst the Vigor 120 (ADI chipset) achieved 1.73MB/s. This is not a big deal for me as I am more concerned about the LAN network and connected devices (USB3 storage and soon to be QNAP NAS).

The Vigor also seemed to have solved my windows access issues to the ReadyShare network storage drive, which was intermittent when I was using both the SR102 & HG612 as Modem and DHCP. With the R7800 handling DHCP and NAT duties it appears straight away in the Windows network finder where I have now mapped it as a network drive.

Overall, I am happy with the Vigor 120 so far, although at £55 shipped, it wasn’t a cheap option! I will be keeping the HG612 if fibre is ever rolled out in my area or I move.

Finally, wanted to say thanks to all the contributors to this post who assisted me.
Title: Re: SKY ADSL & HG612
Post by: burakkucat on May 11, 2017, 12:42:02 AM
Thank you for updating this thread. I'm pleased to know that you now have a working solution.  :)
Title: Re: SKY ADSL & HG612
Post by: ejs on May 11, 2017, 06:21:26 PM
I think the Vigor 120 has a Lantiq chipset (as do most DrayTek devices).