Kitz Forum

Broadband Related => Router Monitoring Software => Topic started by: bctrainers on April 07, 2017, 02:04:11 AM

Title: ZyXel C1100z "Timeout while collecting signal attn data"
Post by: bctrainers on April 07, 2017, 02:04:11 AM

Hi,

I recently got DSLStats functional with the C1100z by using the C1000 Zyxel profile. Everything except 'signal attenuation' is functional. This is the error popping up on the event log...

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06 Apr 2017 19:39:50 Timeout while collecting signal attn data
06 Apr 2017 19:39:50 Telnet timeout
06 Apr 2017 19:40:20 Timeout while collecting signal attn data
06 Apr 2017 19:40:20 Telnet timeout
06 Apr 2017 19:40:50 Timeout while collecting signal attn data
06 Apr 2017 19:40:50 Telnet timeout
06 Apr 2017 19:41:20 Timeout while collecting signal attn data
06 Apr 2017 19:41:20 Telnet timeout
06 Apr 2017 19:41:50 Timeout while collecting signal attn data
06 Apr 2017 19:41:50 Telnet timeout
06 Apr 2017 19:42:20 Timeout while collecting signal attn data
06 Apr 2017 19:42:20 Telnet timeout
06 Apr 2017 19:42:50 Timeout while collecting signal attn data
06 Apr 2017 19:42:50 Telnet timeout
06 Apr 2017 19:43:20 Timeout while collecting signal attn data
06 Apr 2017 19:43:20 Telnet timeout
The line is an ADSL2+ Annex A line.

This is the stats tab...

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Stats recorded 06 Apr 2017 19:57:48

DSLAM/MSAN type:        GSPN:0x0010 / v0x0010
Modem/router firmware:  Not reported
DSL mode:                ADSL2+
Status:                  Showtime
Uptime:                  2 days 19 hours 1 min 21 sec
Resyncs:                0 (since 06 Apr 2017 19:53:02)

Downstream Upstream
Line attenuation (dB):  18.0 6.2
Signal attenuation (dB): N/A N/A
Connection speed (kbps): 11774 894
SNR margin (dB):        20.3 16.5
Power (dBm):            15.1 8.6
Interleave depth:        1 1
INP:                    0 0
G.INP:                  Not enabled Not enabled
Vectoring status:        Not monitored

RSCorr/RS (%):          N/A 7.4597
RSUnCorr/RS (%):        N/A 0.0000
ES/hour:                0 0

Here's the --stats portion from the modem on telnet...

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xdslctl info --stats
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    1
Last initialization procedure status:   0
Max:    Upstream rate = 928 Kbps, Downstream rate = 22640 Kbps
Bearer: 0, Upstream rate = 894 Kbps, Downstream rate = 11774 Kbps

Link Power State:       L0
Mode:                   ADSL2+ Annex A
TPS-TC:                 ATM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        20.3            16.5
Attn(dB):        18.0            6.2
Pwr(dBm):        15.1            8.6
Possible that the C1100z does not support this additional reporting mode?

Am on firmware version CZW002-4.12.009.0.

Title: Re: ZyXel C1100z "Timeout while collecting signal attn data"
Post by: j0hn on April 07, 2017, 02:12:55 AM

Quote

Signal attenuation (dB):   N/A      N/A

Looks like it to me.
In DslStats, under "configuration", "items to monitor" uncheck "signal attenuation in stats".

Title: Re: ZyXel C1100z "Timeout while collecting signal attn data"
Post by: roseway on April 07, 2017, 07:27:12 AM

I would say that j0hn is right. A separate command is used to collect the signal attenuation values, and the timeout occurs when it fails to collect the expected output within the timeout period.