Kitz Forum
Broadband Related => Broadband Hardware => Topic started by: cliver on September 21, 2016, 01:10:39 PM
-
[Moderator note -- This post and all replies have been split off to create a separate thread.]
Hi Guys, I need some help please.
I just got an HG612 to try on my VDSL line. It came new with default firmware to I first need to unlock it.
I downloaded and flashed the SP08_webgui file and flashed it successfully and got access to the web GUI OK.
I deleted the TR-069 wan interface to stop the BT update process and enabled LAN2 on the main wan interface.
However, as I was going through the settings it stopped responding and I could no longer access the web GUI. I also couldn't/can't telnet into it.
I tried a reflash of the webgui firmware but that didn't work. I then tried to flash the SP08_original firmware to get back to a start point but realised I have no way of knowing if it's working as it's not connected to my line as yet.
Re flashed SP08_webgui but still not able to access the GUI.
Have I bricked it already? :'(
Is there any way I can get back to the full default settings so I can start again? Preferably without having to put it online.
Thanks for any guidance.
Regards
Clive
-
There's no need to delete TR-069 with the _webgui firmware
Did you change the IP address of the modem on your LAN?
Do you have another device on your LAN with the same IP address?
-
There's no need to delete TR-069 with the _webgui firmware
Did you change the IP address of the modem on your LAN?
Do you have another device on your LAN with the same IP address?
Hi Dray, thanks for coming back so quickly. Didn't realise I don't need to delete the tr069.
As for the other two questions. It's no in both cases. I only have the modem connected to a laptop on ours own.
As I say it worked until I started messing with the config.
-
Can you confirm the IP address and the netmask for the laptop?
-
Just had to pop out but will check as soon as I get back. I set it up as per our guide on kitz 192.168.1.100 subnet mask 255.255.255.0 from memory.
Question: Does the firmware flash include all the settings? I.e. will it go back to "factory" settings when I flash the wegui file?
Sent from my Nexus 6P using Tapatalk
-
No probs. Please ensure the IP address on the laptop hasn't been lost by opening a CMD prompt and doing IPCONFIG /ALL if on windows.
Ensure you have no AV or firewall active also
The long reset by holding in the reset button on the HG612 for 10+ seconds should return it to default settings so you can try the flashing procedure again.
-
Just got in IP config is as I said. Will try looking reset now.
-
OK, just done a long reset, is there any way I can tell this has been successful as I can only get to the firmware upload page from there which I can do anyway.
So, I flashed the webgui firmware which seems to go OK but I still can't get to the web GUI.
To be clear:
I have a laptop connected to LAN2 with no other network or WiFi connected.
IP: 192.168.1.100
Subnet mask: 255.255.255.0
I can get to the firmware upgrade page no problem (hold reset for 5 seconds while powering on).
The firmware flash seems to go OK but unable to access web GUI after that. I'm following the guide on kitz here
http://www.kitz.co.uk/routers/hg612hacking.htm
-
I had similar problems on my desktop but my laptop is fine. I never got to the bottom of it, I just always use the laptop for flashing
-
Strange. I always use my laptop for this king of thing because it's easy to separate from the rest of the network.
-
are you on windows 10?
-
Can anyone tell me if flashing any or all of the files puts all the settings back to default?
Also, is there any way I can tell if a long reset has been successful? Short of putting out online and trying it live.
-
Yes Dray, I'm on windows 10.
-
Has your network between the laptop and the modem been assigned as public?
-
Has your network between the laptop and the modem been assigned as public?
Yes it has. And I don't seem to be able to change it to private :(
-
I think you go into Advanced Sharing Settings and turn on Network Discovery
-
I already have set network discovery on for public networks.
-
I'm not sure there is anything wrong with my laptop setup because when I started I could get to the firmware flash page and once flashed I could get to the GUI. It all went wrong when I started messing with the settings on the modem.
So I would say the problem is on the modem? Or am I missing something?
-
I'd say it's being blocked by a firewall
-
Firewall is off on the laptop.
If the firewall on the modern is on it should allow LAN side http access anyway shouldn't it? I would assume it's off by default?
-
By default LAN connections are blocked by the modem firewall. That's basically what the unlock does - it resets the firewall
-
Ok here is the procedure I used to change my network from public to private. Option 1 - http://www.tenforums.com/tutorials/6815-network-location-set-private-public-windows-10-a.html#option1
-
Ok here is the procedure I used to change my network from public to private. Option 1 - http://www.tenforums.com/tutorials/6815-network-location-set-private-public-windows-10-a.html#option1
When I get to step 5 and click on the Ethernet network on the right I get a text screen with the network properties and no display of our option to change the public/private setting.
Under Ethernet it's described as "unidentified network" "no internet" which is right because I'm not connected to anything.
-
It seems, to me, as if your problems originate with the OS being used for the unlocking & subsequent reconfiguration and not with the HG612 device. :(
-
Ok, I've been trying it out and it looks like I've forgotten the magic spell to change from Public to Private.
Anyway, try this:
1. Windows key/start button
2. Settings gear-wheel
3. Network & Internet
4. Ethernet
5. Big orange square at the top next to your network name and connected
6. Make this PC discoverable on
7. Red X out.
That changes my Current Network Profile from Public to Private.
-
It seems, to me, as if your problems originate with the OS being used for the unlocking & subsequent reconfiguration and not with the HG612 device. :(
Are you saying I may be able to recover it if I flash via a Linux boot?
Send of I have flashed all my other routers, mobile phones, tablets etc. without trouble. I'm not editing any files after all.
I'll give it a go though if you think it will do any good.
-
Ok, I've been trying it out and it looks like I've forgotten the magic spell to change from Public to Private.
Anyway, try this:
1. Windows key/start button
2. Settings gear-wheel
3. Network & Internet
4. Ethernet
5. Big orange square at the top next to your network name and connected
6. Make this PC discoverable on
7. Red X out.
That changes my Current Network Profile from Public to Private.
I don't get there option at step 5 :(
-
Are you saying I may be able to recover it if I flash via a Linux boot?
Send of I have flashed all my other routers, mobile phones, tablets etc. without trouble. I'm not editing any files after all.
I'll give it a go though if you think it will do any good.
I'm not saying that all BGW (Billy Gates' Ware) is problematic but it does appear that there are many more reported "mishaps" when the version number is "Ten".
One other tip. Don't rush the task. Just because one of the LEDs on the device went gone out and then re-lit, it does not mean that the step is complete.
-
Have you tried another ethernet cable?
And also can you confirm it's in LAN2 on the modem to the ethernet port on the PC?
-
I'm not saying that all BGW (Billy Gates' Ware) is problematic but it does appear that there are many more reported "mishaps" when the version number is "Ten".
One other tip. Don't rush the task. Just because one of the LEDs on the device went gone out and then re-lit, it does not mean that the step is complete.
I may try a Linux boot later cheers. Don't think I'm rushing it. It did ask work OK the first time I did it. It was only when I made changes through the GUI it went wrong. That's why it's like to get back to a complete flash of original firmware and settings.
Sent from my Nexus 6P using Tapatalk
-
Have you tried another ethernet cable?
And also can you confirm it's in LAN2 on the modem to the ethernet port on the PC?
Tried 3 cables but think they are fine as the upload firmware interface works well.
Yes on LAN2 but have tried LAN1 just in case.
Thanks all for the input here by the way, it is much appreciated :)
Sent from my Nexus 6P using Tapatalk
-
>>> I deleted the TR-069 wan interface
Don't know enough about it, but doesn't that mess with DHCP?
Have you tried going back to default config. According to Asbo, you'd need to take it online though.
The Default Configuration can always be restored with a 'Long Reset':
Reboot the HG612 and allow it to stabilise.
Check with your PC that the xDSL line has synced, and that you have
internet connectivity
Hold in the Reset Button on the HG612 for 10+ seconds, and then
release it. This causes a 'Long Reset'.
The modem will replace its current configuration settings with the
Default Configuration.
Give the modem time to reboot again after the 'Long Reset'.
Connect your PC to the LAN2 socket on the Huawei.
Visit http://192.168.1.1 (the default web address of the Huawei)
The configuration options will now be at their default settings
I know you said you didnt want to put it online, but it may be worth a shot if all else has failed.
-
>>> I deleted the TR-069 wan interface
Don't know enough about it, but doesn't that mess with DHCP?
Have you tried going back to default config. According to Asbo, you'd need to take it online though.
I know you said you didnt want to put it online, but it may be worth a shot if all else has failed.
Think your right kitz, think I've messed up 😌
Also think your right that it needs to connect to the net to factory reset. I'll give that a go when I can.
That'll teach me to jump in and meddle 😏
Sent from my Nexus 6P using Tapatalk
-
I have it online now with full internet connection tested and working working.
Tried pressing the test button for 10 seconds but doesn't seem to do anything.
I have power light on steady green, DSL light on steady green, and LAN1 on flashing green. Router connected to LAN1 and PC connected to it which is connected to the internet.
Pressing the reset button changes nothing on there lights and I don't lose internet connectivity so the modem is obviously not rebooting re booting.
I assume i should get some lamp indication when I press the reset button for 10 seconds?
-
Belay that. Think my reset button is a bit iffy. Just tried again and the DSL light went out. Seems to have done something now so will report back.
Sent from my Nexus 6P using Tapatalk
-
Yes that's fine it. I now have the web GUI up and running.
Thanks everyone for all the help. I'll tread carefully now when setting it up.
Sent from my Nexus 6P using Tapatalk
-
YAY :)
-
OK, so now I am back to the beginning again and am looking at the web GUI thanks to all the help.
Before I screw it up again I would appreciate any guidance on the following. Both to help me set it up correctly and to aid my learning process ;)
I currently have a Zyxel 8924 set up as router only with an Asus RT-AC68u router behind it doing all the routing work.
Router: IP: 10.x.x.1 subnet 255.255.255.1
Modem IP: 10.x.y.1 subnet 255.255.255.1
I also have an HG 635 TalkTalk Super router set up as modem only the same as the Zyxel is.
I have a couple of start-up scripts on the Router which gives me LAN access to the modem IP from my LAN so I can log onto the modem from any LAN client.
So, I am looking to set up my HG612 to do the same and have the following questions on how I achieve this.
I have already set the modem IP address and subnet to match the existing modems. This will enable the scripts to give my LAN access to it.
I’m not sure about the following setup items:
- Basic > WAN: What is the point of ptm1.301? It’s not enabled as far as I can see (WAN Connection not enabled). Can I delete this connection without causing any issues? I certainly don’t want TR-069 active.
- Advanced > Firewall: This is currently set to “Standard”. As my router is doing all the firewall work for my LAN should/can this be set to “Disable”? If not what is it doing?
- Advanced > NAT: Under ALG tab it is set to enable H.233 ALG, RTSP ALG and PPTP ALG. Again NAT is being handled by my router, should these be off?
- Advanced > QoS: This is enabled, should it be disabled? Again, any Qos is handled by the router.
- Advanced > SNTP: Should this be on to set and keep the network clocks synchronised?
Sorry for all the questions but, as you know, I managed to screw it up once and am hoping to avoid doing so again :-[. So any advice is most welcome.
My plan is to probably ditch the HG 635 as, even though it seems to perform well I can’t seem to get full stats from it. I will keep the Zyxel and HG612 and use which ever gives me the best (speed and stability) on my line for any given ISP.
So my requirements in terms of configuration are to get the best Modem only performance from the HG612 and to enable access from my LAN as described above which is how I have operated for the past couple of years.
Any guidance greatly appreciated as I am trying to understand the settings available on each of these devices.
Regards
Clive
-
If you disable QOS your upload will improve by 1 Mbps
-
Thanks Dray, every Mbps counts 😀
-
Remember before you ditch the HG635 that its all very well seeing stats but you can't exactly do much with them.
-
Probably won't ditch it but put it in the cupboard. To be honest the Zyxel looks to be the better performer as the hg612 didn't sync as high when I put it online this morning. Not very scientific but initial impressions.
-
I’m not sure about the following setup items:
- Basic > WAN: What is the point of ptm1.301? It’s not enabled as far as I can see (WAN Connection not enabled). Can I delete this connection without causing any issues? I certainly don’t want TR-069 active.
- Advanced > Firewall: This is currently set to “Standard”. As my router is doing all the firewall work for my LAN should/can this be set to “Disable”? If not what is it doing?
- Advanced > NAT: Under ALG tab it is set to enable H.233 ALG, RTSP ALG and PPTP ALG. Again NAT is being handled by my router, should these be off?
- Advanced > QoS: This is enabled, should it be disabled? Again, any Qos is handled by the router.
- Advanced > SNTP: Should this be on to set and keep the network clocks synchronised?
1. It's the connection path used by BT for their TR069 management, but as it's disabled it won't do anything. No real point in deleting it.
2. If you disable the firewall then the modem is open for configuration from the WAN, so at least change the password.
3. As the HG is configured as a bridge these probably have no effect
4. QOS already answered, shouldn't affect anything in bridge mode but upload increases by 1 Mbps when it's disabled.
5. I couldn't get that or couldn't be bothered to get that working. Only affects the log entries I think.
-
Cheers Dray, much as I was expecting I think. Just wanted expert classification.
-
expert? not exactly, just things i've done, or think i've done ;)
-
I know what you mean but experience = expertise in my book 😉😊
-
If you disable QOS your upload will improve by 1 Mbps
Dray. Never seen that comment about QOS. I did try disabling but no apparent difference although didn't want to reboot. I only have 1999 upload currently 🤔
-
it's about a 1mb gain if you sync near the full 20mb. on 2mb you may only see a 0.1mb throughput increase, or perhaps none at all.
-
Thanks. Makes sense
Thanks
-
2. If you disable the firewall then the modem is open for configuration from the WAN, so at least change the password.
My other devices have a dedicated menu option to enable/disable access from the WAN. I see this doesn't have that option so guess it's best to leave the firewall on.
Just a note to clarify how I'm accessing it now: I am from a windows 10 laptop with the firewall on and defender real time protection on and accessing and managing the device happily as I can on all my other devices :-)
Regards
Clive
-
In bridge mode there is no external WAN access to the modem so the modem firewall can and probably should be disabled as it will serve no function. The following is from the original firmware modification thread (reply#8)
Which mode is the modem operating in???
In bridged mode with the router handling pppoe, packets from the external network are passed straight through to the router which becomes the 'point of entry' referred to above. This is the default operating mode for FTTC (BT Infinity, etc.)
It's worth noting that there's no 'direct' access to the modem from the internet when operating in this mode except via BT's VLAN (ptm1.301). The modem firewall only controls local access via LAN2 and probably remote access via BT's VLAN as well.
-
Thanks for that RealAleMadrid. That makes sense to me. I'll try it and see if I get wan access when I put it online next.
Sent from my Nexus 6P using Tapatalk
-
Thanks for that RealAleMadrid. That makes sense to me. I'll try it and see if I get wan access when I put it online next.
Specifically, look at the "ACL" section under the "Firewall" tab. Working from memory, you should ensure that the defined rules are appropriate for your use-case of the device.
-
OK, last question (I hope).
I'm struggling to get access to the web GUI via lan port 1.
I have the settings on my router in wan_ start and nat_ start scripts which work for my other modems in that i can access the modem via any client on my network via the wan port on my router to the LAN port on the modem.
If I untick LAN1 under Basic > WAN > Port binding so that non of the LAN ports are bound to the WAN Port will this give me access to the web GUI via LAN1 and still give me WAN access to the internet?
Sorry, but I've screwed it up once and want to be sure before I submit the changes and possibly lock myself out again 😓.
-
The attached works for me. Router WAN port connected to LAN1, LANport connected to LAN2.
-
Thanks liquorice, I've got that working but what I want is to access the modem via lan1 through my router so that i can administer the modem and access stats from anywhere on my LAN.
-
OK, I guess you just want to save a LAN port on your router rather than use LAN2 connected to a LAN port. I think there is a thread somewhere on here about sharing WAN and LAN on the same port if you have a search.
-
Kitz has some guidance here: http://www.kitz.co.uk/routers/hg612unlock.htm#bridge
-
Thanks guys, got it. I'll test it out in the next few days.
Sent from my Nexus 6P using Tapatalk
-
Sorry, I forgot to update you all. I got it working by following this thread http://forum.kitz.co.uk/index.php/topic,17671.0.html
I now have access to my modem via any router LAN port.
-
I know this is an old thread but my question is related to the original.
I have a "new" HG612 because the old one got fried in a lightening strike which took out part of our roof and several bits of electronics, including the modem and router.
So, the modem is supposedly unlocked but doesn't seem to have the gui. I am therefore trying to flash the gui version. I am therefore trying to flash the gui version.
The problem is I am not able to get to the upload page on LAN2. I can get to it on LAN1 though and it appears to go through the flashing process OK.
However, once it has flashed and rebooted I can't access the gui.
Should I be able to flash via LAN1?
If not how can I enable access to LAN2, it seems completely dead?
-
Should I be able to flash via LAN1?
No. It can only be performed (https://kitz.co.uk/routers/hg612hacking.htm) via the LAN2 port.
-
No. It can only be performed (https://kitz.co.uk/routers/hg612hacking.htm) via the LAN2 port.
Thanks Burakkucat, I think I'v get it connecting to LAN2 now. So let's see what happens :)