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Chat => Tech Chat => Topic started by: roswellgrey on July 14, 2016, 02:07:42 PM

Title: openreach performance reporting
Post by: roswellgrey on July 14, 2016, 02:07:42 PM

From here

http://media.ofcom.org.uk/news/2014/famr-statement/

"[Openreach must] report publicly on its performance. Openreach must publish quarterly reports on its website from October [2014] at the latest."

Anyone ever come across this data on the Openreach website ? (and can point me in the right direction ?)

I am probably just not seeing it, but I cannot find it ...

Title: Re: openreach performance reporting
Post by: gt94sss2 on July 14, 2016, 02:41:35 PM

http://www.homeandwork.openreach.co.uk/OurResponsibilities/our-performance.aspx

If you choose the Home or Business bits of the graphic - you can click on individual elements to get more details on each performance indicator

Title: Re: openreach performance reporting
Post by: roswellgrey on July 14, 2016, 02:46:38 PM

Thanks :)

Title: Re: openreach performance reporting
Post by: Black Sheep on July 14, 2016, 04:11:45 PM

How am I doing ???  ;) ;D ;D

Title: Re: openreach performance reporting
Post by: roswellgrey on July 14, 2016, 05:26:16 PM

lol  :)
Whilst off topic, I do have sympathy for you guys.
Whilst the more informed know you are a separate entity to BT Retail, I must assume that most of the general public don't realise this, and as Retail can sometimes , let's say, cause a certain amount of angst, I bet you get it in the neck more than you deserve  :-\

Title: Re: openreach performance reporting
Post by: tickmike on July 15, 2016, 12:59:36 PM

Quote from: Black Sheep on July 14, 2016, 04:11:45 PM

How am I doing ???  ;) ;D ;D

If you are anything like the last two BT OR chaps that's been on my case I will give 1000 out of 10. :thumbs: