Kitz Forum
Announcements => Site & Forum Discussion => Topic started by: sevenlayermuddle on June 30, 2016, 11:48:37 AM
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I've not been able to login to the forum, from my Mac, for the past few days/weeks. Username/password kept failing validation, no matter how carefully I typed.
Login from iPad was fine.
Tried again today, same problem. Clearing all history and cookies seemed to fix it. Sorry, I've no further evidence or diagnostics. :-\
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Ive just tried logging out and back in again which works fine from here.
Ive also just looked at the forum logs and am seeing a few of these "Password incorrect - sevenlayermuddle" since Jun 13th.
Have you ever changed your password and perhaps one machine is remembering invalid details. The only thing I can perhaps suggest is resetting your password.
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Problem is now resolved by deleting history & cookies, but no, I have never changed my password.
I wish I'd taken some notes or screenshots as I think it was behaving oddly in other ways too, like telling me 'too many login attempts, you'll have to wait a while', or words to that effect, at my very first attempt.
Thinking on that... Maybe I should contrive a number of failed logins so as to deliberately trigger that 'too many attempts' situation. Could it be that the timeout/recovery mechanism was not working, so that once in that state it stays in that state?
I'll try that this afternoon, when I have a moment with the Mac - using the iPad right now.
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I'll try that this afternoon, when I have a moment with the Mac - using the iPad right now.
I couldn't wait, abandoned plans for a bacon sandwich and tried it. No joy, everything works as expected. Please don't be alarmed by a flurry of messages in the log, from two minutes ago, mind. :-[
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Judging from the logs, you get 3 attempts within 'x' timeframe before the software issues a warning.
You didnt actually trigger the timeframe warning this morning... just 3 x failed login attempts.
Glad that the issue has been resolved though.
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You didnt actually trigger the timeframe warning this morning... just 3 x failed login attempts.
I really thought I did. So I tried it again a moment ago, and after 3rd attempt I get
An Error Has Occurred!
You will have to wait about 2 seconds to login again, sorry.
Whatever happened, I'm betting it was specific to OS X and/or the Safari browser. If it does ever get into the 'broken' state again I shall pay more attention to detail, take some accurate notes, see if anything can be deduced, maybe give you a chance to ask for any tests before I delete the cookies again.
For now, I am happy to forget about it as 'one that got away.'
Thanks for the interest, apols for the nuisance. :)
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So I tried it again a moment ago, and after 3rd attempt I get
Sorry, my mistake. The 'attempts threshold' gets logged separately in a different file and doesn't give me the username which is why I missed it. It was logged it under your IP address.