Kitz Forum
Broadband Related => FTTC and FTTP Issues => Topic started by: William Grimsley on April 14, 2016, 11:18:19 PM
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Could it be gone very soon?
Downstream Rate: 34999 Kbps.
[admin - split from this thread (http://forum.kitz.co.uk/index.php/topic,17494.0.html)]
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Could it be gone very soon?
Downstream Rate: 34999 Kbps.
That is just a speculation :D
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That would be funny :giggle:
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Infinity1 is 40/10 - for the next 45 minutes :bye:
More like 45 days :P
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If it is an upgrade, I hope they don't refer to the BT Broadband Availabilty Checker result for my phone number otherwise I'll have to report a telephony fault.
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If it is an upgrade, I hope they don't refer to the DSL checker otherwise I'll have to report a telephony fault.
Do you have a Telephone fault?
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Do you have a Telephone fault?
No, but I have a banded line hence why I'm quite excited.
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Do you have a Telephone fault?
No, but I have a banded line hence why I'm quite excited.
So your going to waste a telephone engineers time, get charged b y your ISP for wasting an engineers time and even if the engineer was the nicest person on the earth still wouldn't have the ability to reset your line...
What speed did you get before band and whats your BT Wholesale estimates? and whats your DSL stats?
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If it is an upgrade, I hope they don't refer to the BT Broadband Availabilty Checker result for my phone number otherwise I'll have to report a telephony fault.
They do, they can't make a line "better" so if you are unable to achieve more than 40mbps, then you will not benefit from this upgrade except unbanding if they'll reset DLM.
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Do you have a Telephone fault?
No, but I have a banded line hence why I'm quite excited.
So your going to waste a telephone engineers time, get charged b y your ISP for wasting an engineers time and even if the engineer was the nicest person on the earth still wouldn't have the ability to reset your line...
What speed did you get before band and whats your BT Wholesale estimates? and whats your DSL stats?
Fair point. 40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
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40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
So just to confirm that's 10db downstream SNR and 6db upstream SNR?
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I got my DLM reset no probs
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40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
So just to confirm that's 10db downstream SNR and 6db upstream SNR?
Yes.
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40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
So just to confirm that's 10db downstream SNR and 6db upstream SNR?
Yes.
Right, well then I recommend you getting in touch with BT tomorrow using the Live Chat in the following link.... http://btsupport.custhelp.com/app/answers/detail/a_id/53505
This link is whats been given to me by BT's Twitter team (@BTcare)... they seem to know a lot more than BT's tech support chat which as you probably would guess seems to be oversea's...
Ask them if they know what SNR is???
When they reply yes ask them if they know what a banded profile is, and go from there and just explain that your SNR is 10db and the connection syncing correctly at 6db will boost your speed back to its previous...
If it comes to it ir it actually was the case, tell them that you had a fault with the router that cause DLM issues and that you would like them to request a line reset from BT Wholesale or Openreach...
Hopefully this works out for you, I seem to be getting more sense out of them at the moment, but then my many tweets to them over the past 3-4 months are not what they would consider good for their public profile and customer service portal.
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40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
So just to confirm that's 10db downstream SNR and 6db upstream SNR?
Yes.
Right, well then I recommend you getting in touch with BT tomorrow using the Live Chat in the following link.... http://btsupport.custhelp.com/app/answers/detail/a_id/53505
This link is whats been given to me by BT's Twitter team (@BTcare)... they seem to know a lot more than BT's tech support chat which as you probably would guess seems to be oversea's...
Ask them if they know what SNR is???
When they reply yes ask them if they know what a banded profile is, and go from there and just explain that your SNR is 10db and the connection syncing correctly at 6db will boost your speed back to its previous...
If it comes to it ir it actually was the case, tell them that you had a fault with the router that cause DLM issues and that you would like them to request a line reset from BT Wholesale or Openreach...
Hopefully this works out for you, I seem to be getting more sense out of them at the moment, but then my many tweets to them over the past 3-4 months are not what they would consider good for their public profile and customer service portal.
I shall try that if the upgrade doesn't go well. LOL.
I've managed to get the upgrade but surely the reset has to be done by an engineer?
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I've managed to get the upgrade but surely the reset has to be done by an engineer?
DLM is reset as an integral part of reprofiling the line to a new package. It all happens in the central operational system, no engineer involved.
When an engineer fixes your line, the DLM reset he asks for is triggered in the same operational systems. In that case, it is keyed in by operational staff, who have to be phoned by the engineer, who presumably has to give a job number.
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DLM is reset as an integral part of reprofiling the line to a new package. It all happens in the central operational system, no engineer involved.
When an engineer fixes your line, the DLM reset he asks for is triggered in the same operational systems. In that case, it is keyed in by operational staff, who have to be phoned by the engineer, who presumably has to give a job number.
Sounds good, ooo to be on that old line state again! This time, I probably will only reboot the router once to reset the line counters after resync, then I'll probably start uploading to MDWS again! :D
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Sounds good, ooo to be on that old line state again! This time, I probably will only reboot the router once to reset the line counters after resync, then I'll probably start uploading to MDWS again! :D
Given your history probably better not to resync for at least 4/5 days after you have been regarded - certainly not just to reset the line counters.
OTOH it would be nice if you could start uploading to MDWS now so it captures the regrade and we might learn more about the impact/change on of the speed increase on the line..
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Ok, thanks for the advice. I will do as you say and not even touch the Billion BiPAC 8800NL! I can start uploading now if you wish. :)
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We're back on MDWS! ID is WGrimsley!
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Showing as down since 11:28
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40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
So just to confirm that's 10db downstream SNR and 6db upstream SNR?
Yes.
Right, well then I recommend you getting in touch with BT tomorrow using the Live Chat in the following link.... http://btsupport.custhelp.com/app/answers/detail/a_id/53505
This link is whats been given to me by BT's Twitter team (@BTcare)... they seem to know a lot more than BT's tech support chat which as you probably would guess seems to be oversea's...
Ask them if they know what SNR is???
When they reply yes ask them if they know what a banded profile is, and go from there and just explain that your SNR is 10db and the connection syncing correctly at 6db will boost your speed back to its previous...
If it comes to it ir it actually was the case, tell them that you had a fault with the router that cause DLM issues and that you would like them to request a line reset from BT Wholesale or Openreach...
Hopefully this works out for you, I seem to be getting more sense out of them at the moment, but then my many tweets to them over the past 3-4 months are not what they would consider good for their public profile and customer service portal.
I decided to give this a go. Surprising enough, it worked! I now have an engineer booked to "check my cabinet" on Tuesday the 19th. I presume the person I spoke to realized that an engineer needs to come to give the go ahead to reset the DLM to remove the banding from my line. Many thanks for the information :cool:
Brief background on my connection/issue: I had Sky FTTC for around 2 years, sync'd at 33-34mbit with the usual 6DB SNR, completely stable though heavily interleaved. I moved to BT Infinity option 1 and it decided to apply banding to my connection, restricting my sync to 27400Kbps. Weeks have gone by and no sign of the banding being removed. G.INP was applied to my line recently, which pumped up my max attainable rate to 38mbit. SNR while banded is 10-11DB.
I've attached a screenshot of the live chat, for anyone interested (edited out personal information and the Surname of the agent I spoke with)
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FTFzegnD.png&hash=7a9597bc821e2e6b169d9c30cb340c2f0e658476)
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I decided to give this a go. Surprising enough, it worked! I now have an engineer booked to "check my cabinet" on Tuesday the 19th. I presume the person I spoke to realized that an engineer needs to come to give the go ahead to reset the DLM to remove the banding from my line. Many thanks for the information :cool:
Brief background on my connection/issue: I had Sky FTTC for around 2 years, sync'd at 33-34mbit with the usual 6DB SNR, completely stable though heavily interleaved. I moved to BT Infinity option 1 and it decided to apply banding to my connection, restricting my sync to 27400Kbps. Weeks have gone by and no sign of the banding being removed. G.INP was applied to my line recently, which pumped up my max attainable rate to 38mbit. SNR while banded is 10-11DB.
I've attached a screenshot of the live chat, for anyone interested (edited out personal information and the Surname of the agent I spoke with)
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FTFzegnD.png&hash=7a9597bc821e2e6b169d9c30cb340c2f0e658476)
Oh, I should of done this weeks ago, ah well not long now until it's removed! :D
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40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
So just to confirm that's 10db downstream SNR and 6db upstream SNR?
Yes.
Right, well then I recommend you getting in touch with BT tomorrow using the Live Chat in the following link.... http://btsupport.custhelp.com/app/answers/detail/a_id/53505
This link is whats been given to me by BT's Twitter team (@BTcare)... they seem to know a lot more than BT's tech support chat which as you probably would guess seems to be oversea's...
Ask them if they know what SNR is???
When they reply yes ask them if they know what a banded profile is, and go from there and just explain that your SNR is 10db and the connection syncing correctly at 6db will boost your speed back to its previous...
If it comes to it ir it actually was the case, tell them that you had a fault with the router that cause DLM issues and that you would like them to request a line reset from BT Wholesale or Openreach...
Hopefully this works out for you, I seem to be getting more sense out of them at the moment, but then my many tweets to them over the past 3-4 months are not what they would consider good for their public profile and customer service portal.
I decided to give this a go. Surprising enough, it worked! I now have an engineer booked to "check my cabinet" on Tuesday the 19th. I presume the person I spoke to realized that an engineer needs to come to give the go ahead to reset the DLM to remove the banding from my line. Many thanks for the information :cool:
Brief background on my connection/issue: I had Sky FTTC for around 2 years, sync'd at 33-34mbit with the usual 6DB SNR, completely stable though heavily interleaved. I moved to BT Infinity option 1 and it decided to apply banding to my connection, restricting my sync to 27400Kbps. Weeks have gone by and no sign of the banding being removed. G.INP was applied to my line recently, which pumped up my max attainable rate to 38mbit. SNR while banded is 10-11DB.
I've attached a screenshot of the live chat, for anyone interested (edited out personal information and the Surname of the agent I spoke with)
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FTFzegnD.png&hash=7a9597bc821e2e6b169d9c30cb340c2f0e658476)
I'm glad my advice helped or atleast inpsired you to battle BT... hopefully your issues are resolved :) hopefully my guy/gal sorts or locates my issues on Monday...
Keep us in the loop bud :)
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We're back on MDWS! ID is WGrimsley!
Showing as down since 11:28
William - as Ronski states MDWS still shows your line down - it would be good if you could be reporting by Wednesday night (before the resyncing)
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I'll try this. Just what I require!
40000 Kbps before the banding, 33.1 Mbps download and SNR Margin is 10/6 with 0 ES on Downstream.
So just to confirm that's 10db downstream SNR and 6db upstream SNR?
Yes.
Right, well then I recommend you getting in touch with BT tomorrow using the Live Chat in the following link.... http://btsupport.custhelp.com/app/answers/detail/a_id/53505
This link is whats been given to me by BT's Twitter team (@BTcare)... they seem to know a lot more than BT's tech support chat which as you probably would guess seems to be oversea's...
Ask them if they know what SNR is???
When they reply yes ask them if they know what a banded profile is, and go from there and just explain that your SNR is 10db and the connection syncing correctly at 6db will boost your speed back to its previous...
If it comes to it ir it actually was the case, tell them that you had a fault with the router that cause DLM issues and that you would like them to request a line reset from BT Wholesale or Openreach...
Hopefully this works out for you, I seem to be getting more sense out of them at the moment, but then my many tweets to them over the past 3-4 months are not what they would consider good for their public profile and customer service portal.
I decided to give this a go. Surprising enough, it worked! I now have an engineer booked to "check my cabinet" on Tuesday the 19th. I presume the person I spoke to realized that an engineer needs to come to give the go ahead to reset the DLM to remove the banding from my line. Many thanks for the information :cool:
Brief background on my connection/issue: I had Sky FTTC for around 2 years, sync'd at 33-34mbit with the usual 6DB SNR, completely stable though heavily interleaved. I moved to BT Infinity option 1 and it decided to apply banding to my connection, restricting my sync to 27400Kbps. Weeks have gone by and no sign of the banding being removed. G.INP was applied to my line recently, which pumped up my max attainable rate to 38mbit. SNR while banded is 10-11DB.
I've attached a screenshot of the live chat, for anyone interested (edited out personal information and the Surname of the agent I spoke with)
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FTFzegnD.png&hash=7a9597bc821e2e6b169d9c30cb340c2f0e658476)
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I'll try this. Just what I require!
Good man!
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I'll try this. Just what I require!
Good man!
Maybe you can try too?
What's your MDWS link?
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I'll try this. Just what I require!
Good man!
Maybe you can try too?
Nope, because my line gets reset tomorrow remember. :D
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I'll try this. Just what I require!
Good man!
Maybe you can try too?
Nope, because my line gets reset tomorrow remember. :D
Let us know please before and after stats.
What's your MDWS link?
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I've posted the before line stats in another thread, but here they are again:
xDSL
Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 10.4 6.2
Attenuation (dB) 25.8 0.0
Output Power (dBm) 12.0 5.9
Attainable Rate (Kbps) 44544 8007
Rate (Kbps) 34999 8007
B (# of bytes in Mux Data Frame) 166 239
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 0 42
R (# of redundancy bytes in the RS codeword) 8 0
S (# of data symbols over which the RS code word spans) 0.1517 0.9524
L (# of bits transmitted in each data symbol) 9229 2016
D (interleaver depth) 16 1
I (interleaver block size in bytes) 175 120
N (RS codeword size) 175 240
Delay (msec) 0 0
INP (DMT symbol) 48.00 0.00
OH Frames 0 0
OH Frame Errors 0 142
RS Words 491979456 1067642
RS Correctable Errors 635577 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 3676665736 0
Data Cells 219415830 0
Bit Errors 0 0
Total ES 0 122
Total SES 0 0
Total UAS 31 31
Re, MDWS I've stopped uploading for the moment...
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Would I expect the line to go dead at 00:00 tonight or could it be during the early hours?
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Would I expect the line to go dead at 00:00 tonight or could it be during the early hours?
I think no one would know mate to be honest. Just wait and see I suppose.
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Would I expect the line to go dead at 00:00 tonight or could it be during the early hours?
I think know one would know mate to be honest. Just wait and see I suppose.
Fair play, whether to wait or not is the question. Haha!
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Re, MDWS I've stopped uploading for the moment...
Your choice but if you are planning to use MDWS to monitor your stats after your 55MB goes live, better to make any config changes now, including switching modems/wiring/making any disconnects/firmware upgrades etc. now - as all will be wiped by the DLM change - rather than changing anything once the upgrade has happened.
I had thought you wanted to learn about how DLM operates? You won't get the same level of detail from just copying your before/after modem stats - and after a DLM reset more than one resync is common as the system fine tunes your line..
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I'll probably start monitoring from tomorrow, alright? :)
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As everybody keeps saying, if you start monitoring now we will see the before and after and what happens during the upgrade. Don't know why you are reluctant to upload.
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Sorry, I'm a bit OCD, I like to only do things if I'm convinced everything's perfect, anyway I won't go on. I'll start uploading now.
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What's the link?
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Right, I'm back on and I'll leave it on overnight and wait to see those ES creep up! :lol:
The MDWS ID is WGrimsley.
If Mr. Bailey is around can you carry the donation over? Cheers!
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:)
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Right, I'm back on and I'll leave it on overnight and wait to see those ES creep up! :lol:
The MDWS ID is WGrimsley.
If Mr. Bailey is around can you carry the donation over? Cheers!
Save some graphs now so you can some stats to compare after.
Cheers
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Just curious, anyone on BT here are you still seeing no speed change in the order status? I've still got "up to 38 Mbps" to "up to 38 Mbps" not "52 Mbps"...
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Just curious, anyone on BT here are you still seeing no speed change in the order status? I've still got "up to 38 Mbps" to "up to 38 Mbps" not "52 Mbps"...
Did you call BT?
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Just curious, anyone on BT here are you still seeing no speed change in the order status? I've still got "up to 38 Mbps" to "up to 38 Mbps" not "52 Mbps"...
Did you call BT?
Yes, and they said I did upgrade to the "up to 52 Mbps" package it's just slightly worrying to see that. Well, there was a notice about my number port so I'm confident I will be upgraded tomorrow. :)
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Yes same hear but was assured that it was the new UPTO 52MB will find out soon enough
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The excitement starts to build! Hehe! :lol:
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When my 2nd line is sorted on Tuesday I'll be in the 100mbps+ club :P
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When my 2nd line is sorted on Tuesday I'll be in the 100mbps+ club :P
Ah, I may pursuade the parents one day to get line bonding, but it's very expensive, probably if Virgin Media don't roll out here.
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You'd also need a load balancer, my networking setup has gone a bit OTT to be honest especially with the 10Gb stuff.
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Hmm, we could get Infinity 2 here if we had 2 lines bonded.
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You'd also need a load balancer, my networking setup has gone a bit OTT to be honest especially with the 10Gb stuff.
You have gone 10Gb internal LAN?
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Um, excuse me? SNR Margin 6 dB 35 Mbps? Is this actually correct? I am furious!
How the hell can I be on an SNR of 6 dB and banded? I think the only way to remove it is to power down the router for 30 minutes to get rid of the stuck profile?
It's got to be router end surely? The DLM wouldn't have just left the banding on if the line has been completely reset?
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Just rebooted the router, still no change so it isn't the router side, I am absoloutely fuming! WHY?
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Looks like you've lost G.INP. I suggest you leave it alone for a couple of weeks.
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I may have lost it but why is my line rate still banded, that's not the whole point? How does that help this very serious situation? I've been completely robbed!
I don't think loosing G.INP means that my banded line is still in place.
32 minute power down could be the only answer here...
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New line stats:
xDSL
Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 6.5 5.9
Attenuation (dB) 25.6 0.0
Output Power (dBm) 12.1 5.3
Attainable Rate (Kbps) 46082 8079
Rate (Kbps) 34998 8079
B (# of bytes in Mux Data Frame) 31 239
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 64 43
R (# of redundancy bytes in the RS codeword) 10 0
S (# of data symbols over which the RS code word spans) 0.0290 0.9440
L (# of bits transmitted in each data symbol) 11568 2034
D (interleaver depth) 1123 1
I (interleaver block size in bytes) 42 120
N (RS codeword size) 42 240
Delay (msec) 8 0
INP (DMT symbol) 3.50 0.00
OH Frames 536564 147195
OH Frame Errors 0 4
RS Words 205904822 2073743
RS Correctable Errors 2676 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 101088756 0
Data Cells 1368670 0
Bit Errors 0 0
Total ES 0 3
Total SES 0 0
Total UAS 28 28
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Mine still banded also
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Ok so going from 76/20 to 55/10 = no DLM reset?
William did you allow DLM to retrain the line or do it manually? Perhaps it's not yet switched to the new package?
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Mine still banded also
Hmm, very strange. Oh what do we do now? Argh, what is wrong with these DSLAM's? LOL!
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Ok so going from 76/20 to 55/10 = no DLM reset.
That's bad news. PM me, I may have an idea to get an engineer to reset DLM.
That's not correct. There has been a DLM reset as I've lost G.INP but the banding is still in place. Ok, will PM you now thanks.
Surely, if DLM has been reset by a package upgrade, trying to get an engineer won't help?
Pings have increased from the low 20's ms to the low 30's ms...
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I'm onto BT live chat now, I'm so confused.
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Ok so going from 76/20 to 55/10 = no DLM reset.
That's bad news. PM me, I may have an idea to get an engineer to reset DLM.
That's not correct. There has been a DLM reset as I've lost G.INP but the banding is still in place. Ok, will PM you now thanks.
Surely, if DLM has been reset by a package upgrade, trying to get an engineer won't help?
Pings have increased from the low 20's ms to the low 30's ms...
Your SNR margin dropped to ~6 dB whilst your attainable stayed around the same. Really strange.
Your before:
xDSL
Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 10.4 6.2
Attenuation (dB) 25.8 0.0
Output Power (dBm) 12.0 5.9
Attainable Rate (Kbps) 44544 8007
Rate (Kbps) 34999 8007
B (# of bytes in Mux Data Frame) 166 239
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 0 42
R (# of redundancy bytes in the RS codeword) 8 0
S (# of data symbols over which the RS code word spans) 0.1517 0.9524
L (# of bits transmitted in each data symbol) 9229 2016
D (interleaver depth) 16 1
I (interleaver block size in bytes) 175 120
N (RS codeword size) 175 240
Delay (msec) 0 0
INP (DMT symbol) 48.00 0.00
OH Frames 0 0
OH Frame Errors 0 142
RS Words 491979456 1067642
RS Correctable Errors 635577 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 3676665736 0
Data Cells 219415830 0
Bit Errors 0 0
Total ES 0 122
Total SES 0 0
Total UAS 31 31
After:
xDSL
Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 6.5 5.9
Attenuation (dB) 25.6 0.0
Output Power (dBm) 12.1 5.3
Attainable Rate (Kbps) 46082 8079
Rate (Kbps) 34998 8079
B (# of bytes in Mux Data Frame) 31 239
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 64 43
R (# of redundancy bytes in the RS codeword) 10 0
S (# of data symbols over which the RS code word spans) 0.0290 0.9440
L (# of bits transmitted in each data symbol) 11568 2034
D (interleaver depth) 1123 1
I (interleaver block size in bytes) 42 120
N (RS codeword size) 42 240
Delay (msec) 8 0
INP (DMT symbol) 3.50 0.00
OH Frames 536564 147195
OH Frame Errors 0 4
RS Words 205904822 2073743
RS Correctable Errors 2676 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 101088756 0
Data Cells 1368670 0
Bit Errors 0 0
Total ES 0 3
Total SES 0 0
Total UAS 28 28
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From an Openreach perspective, regarding the resetting of DLM, this is the official line on FTTC faults we pick up ..............
'Check and prove that all wiring meets quality standards. Complete relevant checklist and add notes. Do not undertake speculative or precautionary changes unless advised by SMC. Successful PQT / ECLIPSE and VDSL Close Out Tests are required to be completed before closing the fault. Only request a DLM reset if you have found and resolved a definite fault and the current sync speeds are significantly below the max attainable speeds shown on your tester.'
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Ok, the live chat has now gone to customer care and they are doing "checks on the line" um, didn't realise they could do that on FTTC?
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From an Openreach perspective, regarding the resetting of DLM, this is the official line on FTTC faults we pick up ..............
'Check and prove that all wiring meets quality standards. Complete relevant checklist and add notes. Do not undertake speculative or precautionary changes unless advised by SMC. Successful PQT / ECLIPSE and VDSL Close Out Tests are required to be completed before closing the fault. Only request a DLM reset if you have found and resolved a definite fault and the current sync speeds are significantly below the max attainable speeds shown on your tester.'
Sounds about right!
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Well just looks like we will have to wait and see if DLM works. I have a great chunk of interleaving that's been applied about 1300 off the top of my head will post some stats in a bit.
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BT customer care says that "they're still running tests at the telephone exchange and that you will experienced some dropouts today". Interesting... I don't really believe that to be honest.
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BT customer care says that "they're still running tests at the telephone exchange and that you will experienced some dropouts today". Interesting... I don't really believe that to be honest.
Was that UK support?
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BT customer care says that "they're still running tests at the telephone exchange and that you will experienced some dropouts today". Interesting... I don't really believe that to be honest.
Was that UK support?
Yes, luckily!
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Sounds like BS. If they really wanted to help an engineer would be sent out to reset DLM.
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Sounds like BS. If they really wanted to help an engineer would be sent out to reset DLM.
Same here, they said if it didn't increase by midnight then they would do something about it. I wonder if I should reply to the text message. What do you think?
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Sounds like BS. If they really wanted to help an engineer would be sent out to reset DLM.
Same here, they said if it didn't increase by midnight then they would do something about it. I wonder if I should reply to the text message. What do you think?
Lol I've been through that before. They basically running automated tests which wont find anything wrong.
After these 'tests' they're going to say your speed is within acceptable limits.
Keep pushing.
-
Cool, I'll reply to the text message and demand engineer visit.
-
William, look at your stats! Pre reset interleave depth was 16, post reset interleave depth is 1123. Hence large difference between attainable and actual and increased latency. probably not banded at all.
-
William, look at your stats! Pre reset interleave depth was 16, post reset interleave depth is 1123. Hence large difference between attainable and actual and increased latency. probably not banded at all.
I think that's a router reporting error. For an SNR Margin of 6 dB, that Downstream Rate would be too low for the Downstream Attainable Rate.
-
Cool, I'll reply to the text message and demand engineer visit.
Can you ask support to run a GEA test and ask for your profile name?
Something like:
Downstream:
[Speed band], Error Protection Off, ReTx Low, ReTx High, Interleaving Low, Interleaving High.
Upstream:
[Speed band], Error Protection Off, ReTx Low, ReTx High, Interleaving On.
If it's : 0.128M-xxM Downstream, Retransmission High - 0.128M-xxM Upstream, Error Protection xx then you're probably already unbanded but with high interleaving.
-
Yeah, I will do that. Should I go onto live chat or just wait for the reply?
-
Yeah, I will do that. Should I go onto live chat or just wait for the reply?
Live chat, I did mine last night and got my profile name. Need someone technical to do it though.
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Yeah, I will do that. Should I go onto live chat or just wait for the reply?
Live chat, I did mine last night and got my profile name. Need someone technical to do it though.
Right ok, look at this speed test. Disgusting... http://www.speedtest.net/my-result/5259469845
-
Live chat, I did mine last night and got my profile name. Need someone technical to do it though.
Oh that's interesting. What did you ask? Have you got a transcript?
What was the result?
-
Right ok, look at this speed test. Disgusting... http://www.speedtest.net/my-result/5259469845
Your ping is very high :o
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Right ok, look at this speed test. Disgusting... http://www.speedtest.net/my-result/5259469845
Your ping is very high :o
Yeah, my connection is like ADSL now. Pathetic.
-
William, please calm down. You have a working connection, and you've been told that more things will be happening today. Give it some time.
-
William, please calm down. You have a working connection, and you've been told that more things will be happening today. Give it some time.
I'm perfectly calm, I'm not that angry about this situation just a bit confused about the situation. Everything is in hand.
-
Live chat, I did mine last night and got my profile name. Need someone technical to do it though.
Oh that's interesting. What did you ask? Have you got a transcript?
What was the result?
Yes I first attached a GEA test screenshot (from Kitz website) on the chat so the support agent has an idea what I'm talking about. I asked for my profile name similar to: Profile Name 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Retransmission Low
At first he gave wrong info and couldn't understand what I was talking about but after a while eventually extracted what I needed.
It's down to luck whether you get a support agent with the necessary level of tech knowledge to do so.
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I'm perfectly calm, I'm not that angry about this situation just a bit confused about the situation. Everything is in hand.
I believe DLM takes a day after a reset before it does anything. Perhaps just wait for a day or so before you lodge a fault/request an engineer etc. to allow the connection to settle. (Though I see you have stopped uploading stats again)
-
He's apparently "refreshing the connection" more BS.
Modified to: "I will raise the request for that, and it will be done, however we are unable to get the remote access."
"I am refreshing the line for you, and all I can do is I can raise a request for the SNR reset there by improving your connection, that is what I doing now." :O
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He's apparently "refreshing the connection" more BS.
Modified to: "I will raise the request for that, and it will be done, however we are unable to get the remote access."
"I am refreshing the line for you, and all I can do is I can raise a request for the SNR reset there by improving your connection, that is what I doing now." :O
I tried the UK support live chat and they're sending a broadband boost engineer to reset my DLM :D
-
Haha, I'm getting an SNR reset in 4 hours! Jesus!
-
Ok, so to evaluate. The engineering team have been notified that an engineer will reset my SNR and that will solve the banding issue, will believe it when I see it!
-
Ok, so to evaluate. The engineering team have been notified that an engineer will reset my SNR and that will solve the banding issue, will believe it when I see it!
I was told that too, it seems whoever you chatted to assumed FTTC DLM can be reset remotely but this only applies on ADSL circuits.
FTTC circuits require an engineer visit to reset DLM.
-
Yes, I told them that and they admitted but they are apparently going to do it. LOL!
Here's the chat transcript:
[10:13:56 AM] Hello. I'm Ashish.Thanks for that information, I'll check it and get back to you in a moment.
[10:14:10 AM] Ashish: HI William
[10:14:27 AM] User: Hello again there, Ashish!
[10:14:29 AM] Ashish: I will connect you to the technical team for this as I am from billing team
[10:14:40 AM] User: Ahh, ok thanks for that sorry to bother you again.
[10:14:44 AM] 'Ashish' disconnected ('Transferred to Queue').
[10:15:21 AM] Hello. I'm Abhishek.Thanks for that information, I'll check it and get back to you in a moment.
[10:15:40 AM] Abhishek: Hi, thanks for contacting BT, I will do my best to get this sorted for you.
[10:16:01 AM] William : Thank you.
[10:16:12 AM] Abhishek: You're most welcome :)
[10:16:26 AM] Abhishek: Can you please elaborate the query?
[10:17:17 AM] William : Hi, yes I'd like to know what VDSL profile name on by completing a GEA test? Thanks!
[10:18:11 AM] Abhishek: Ok, may I know is your telephone working fine at the moment>?
[10:18:17 AM] William : Yes.
[10:18:40 AM] William : I was told by a broadband forum to ask an advisor to complete this for me?
[10:19:08 AM] Abhishek: Ok, will do that.
Can you confirm a few bits of information so I can look into your account
• Are you the account holder?
• Your full name?
• Your account number?
[10:20:14 AM] William : No, I'm the son account holder but have permission to deal with BT. My full name is Mr. William Grimsley. The account number is GBXXXXXXXX.
[10:20:24 AM] Abhishek: Thanks for that information.
[10:20:30 AM] William : The account holder name is Mr. Xxxxxx Grimsley.
[10:21:01 AM] Abhishek: Thanks
[10:23:46 AM] Abhishek: I am sorry its taking longer than usual, please stay connected, I am working on it.
[10:30:12 AM] Abhishek: I am refresghing the connection for you, please allow me a few minutes
[10:32:38 AM] William : Right, I'm sure you can't DLM reset remotely?
[10:33:16 AM] Abhishek: I will raise the request for that, and it will be done, however we are unable to get the remote access.
[10:33:34 AM] William : I understand that, please explain what you are doing right now.
[10:34:16 AM] Abhishek: Just a sec
[10:35:01 AM] Abhishek: I am refreshing the line for you, and all I can do is I can raise a request for the SNR reset there by improving your connection, that is what I doing now.
[10:35:23 AM] William : But, I'm on VDSL are you sure you can do that remotely?
[10:36:34 AM] William : Please can you tell me what my current profile name is though?
[10:37:11 AM] Abhishek: I am afraid that can not be done from here, and for the profile name, I am searching that.
[10:37:23 AM] William : Ok, so is an engineer going to do that or?
[10:38:01 AM] Abhishek: For the engineer I can book one, however for that, may I know what is the exact issue that you are facing on the broadband?
[10:38:26 AM] William : No, don't book the engineer. I am just investigating what you mean and when the "SNR reset" will be completed?
[10:38:52 AM] Abhishek: SNR means Signal to Noise ratio that improves the broadband connection stability and the speed
[10:39:05 AM] William : I understand that but how is this going to be completed?
[10:39:31 AM] Abhishek: I will have to raise a request for that with our engineer team, and they will do it for you.
[10:39:53 AM] William : Right, ok.
[10:40:03 AM] Abhishek: Shall I do that for you?
[10:40:15 AM] William : Yes, please!
[10:40:22 AM] William : Do you know when that will be completed?
[10:40:37 AM] Abhishek: It will take approximately 2-4 hours.
[10:41:02 AM] William : So, in 4 hours the line will be in a fresh state? :)
[10:41:09 AM] Abhishek: I will raise this request, Also what I am going to do for you is I am going to share some steps with you on the email to get the best out of the home hub, is that ok with you?
[10:41:16 AM] Abhishek: Yes that is correct
[10:41:45 AM] William : Right, I've got a 3rd party router so no thanks if that's ok.
[10:41:58 AM] William : Ok, so can I confirm that the line banding will be removed?
[10:42:06 AM] Abhishek: Thanks, please be assured that the issue is resolved for you, and the broadband will now work fine, also I will email the settings for the 3rd party router as well.
[10:42:55 AM] William : Ok, so can I just confirm a few things.
[10:43:08 AM] William : What is and when is anything happening?
[10:43:24 AM] William : Is it an SNR reset to remove the line banding and reset the SNR Margin and that will be done today?
[10:44:04 AM] Abhishek: William I am telling you that I have raised a request for the SNR reset, and that will be improving your line.
[10:44:28 AM] William : Right, thanks a lot.
[10:45:20 AM] Abhishek: Please be assured that the broadband will work fine for you, and also please make sure that you use the steps over the email, and the engineer will also fix if anything is found not working on the line.Is there anything else I can assist you with today?
[10:45:54 AM] William : No, that's absolutely fine, thanks for your help. Please can you send the email to william.grimsley1@googlemail.com?
[10:46:25 AM] Abhishek: Yes that is correct.
Ok, thanks for contacting BT, please close the chat window.
The issue is resolved for you.
Have a nice day.
[10:46:39 AM] William : Thanks, bye now.
[10:47:18 AM] Abhishek: Bye
[10:47:23 AM] Abhishek: please close the chat window
-
Please use UK based live chat. Those offshore guys don't know what they're on about tbh.
I was told the same thing, "I will raise a request to reset SNR margin, this will take 2 to 4 hours".
As expected hours passed watching paint dry to no avail. Next support agent says "they cannot remotely reset FTTC DLM and that I'm within acceptable speed limits so can't raise an engineer".
This morning, popped onto UK live chat, instantly got an engineer booked :D :fingers:
-
Try to get your profile name this would tell us if you're still banded.
-
Ok, so to evaluate. The engineering team have been notified that an engineer will reset my SNR and that will solve the banding issue, will believe it when I see it!
William ............... you seem to have a very defeatist attitude about things. When info is given to you, you either dismiss it out of hand or have some kind of flippant reply.
When you first joined this forum and reading your opening post, I have to admit I was hoping for better things. I thought you would A) Have some insightful input ......... and/or B) Listen to advice given from people in the know.
Please stop jumping straight off at the deep-end and ringing the 'Woe is me bell'.
-
Alright, I'm sort of lost as to how I've been posting "incorrectly".
I don't accept being accused of being "flippant", I am acting exactly the opposite. Can't you understand how frustrated I am with this? I am PAYING for a SERVICE not a BANDED line.
-
Please use UK based live chat. Those offshore guys don't know what they're on about tbh.
I was told the same thing, "I will raise a request to reset SNR margin, this will take 2 to 4 hours".
As expected hours passed watching paint dry to no avail. Next support agent says "they cannot remotely reset FTTC DLM and that I'm within acceptable speed limits so can't raise an engineer".
This morning, popped onto UK live chat, instantly got an engineer booked :D :fingers:
Hmm, damn.
-
From an Openreach perspective, regarding the resetting of DLM, this is the official line on FTTC faults we pick up ..............
'Check and prove that all wiring meets quality standards. Complete relevant checklist and add notes. Do not undertake speculative or precautionary changes unless advised by SMC. Successful PQT / ECLIPSE and VDSL Close Out Tests are required to be completed before closing the fault. Only request a DLM reset if you have found and resolved a definite fault and the current sync speeds are significantly below the max attainable speeds shown on your tester.'
Sounds about right!
After I spent long minutes finding this info for you (and others), 'Sounds about right' is just about entering my 'Flippant radar'. I'm sure most of us are guilty of it at some time or another, just try and tone it down please, mate, that's all. :)
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William, its not the end of the world as we know it, nobody died. Get some perspective and calm down.
-
Alright, what do you except me to reply? A massive essay so you're happy that I've spent time understanding your reply. You posted the reply out of your own convienience!
-
William, its not the end of the world as we know it, nobody died. Get some perspective and calm down.
May I ask what's making you feel that I'm not calm? You said to me on the BT forum to explain things, I'd like you to explain your reasons.
-
Probably the fact that you are posting a virtually real time running account of of your woes in all sorts of places without giving things a chance to happen is a bit of a clue.
-
Probably the fact that you are posting a virtually real time running account of of your woes in all sorts of places without giving things a chance to happen is a bit of a clue.
Sorry, I'll stop posting. *Removes human right from brain* :'(
-
it is as thought the DLM reset has not reset the SNR back to 6 well below are before and after stats
Before:
Status: Showtime
Last Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 7059 Kbps, Downstream rate = 47449 Kbps
Bearer: 0, Upstream rate = 6939 Kbps, Downstream rate = 32400 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 10.9 6.1
Attn(dB): 22.4 0.0
Pwr(dBm): 6.1 6.1
VDSL2 framing
Bearer 0
MSGc: -6 33
B: 130 78
M: 1 1
T: 0 59
R: 16 16
S: 0.1279 0.3619
L: 9195 2100
D: 1 89
I: 147 95
N: 147 95
Q: 4 0
V: 2 0
RxQueue: 136 0
TxQueue: 34 0
G.INP Framing: 18 0
G.INP lookback: 31 0
RRC bits: 0 24
Bearer 1
MSGc: 90 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 10.6667 0.0000
L: 24 0
D: 1 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 631807
OHFErr: 4223 0
RS: 3516420528 3156417
RSCorr: 981998 1102
RSUnCorr: 0 0
Bearer 1
OHF: 41358879 0
OHFErr: 0 0
RS: 248152903 0
RSCorr: 534 0
RSUnCorr: 0 0
Retransmit Counters
rtx_tx: 3672349 0
rtx_c: 743111 0
rtx_uc: 6825 0
G.INP Counters
LEFTRS: 242 0
minEFTR: 32395 0
errFreeBits: 328076683 0
Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 2725207821 0
Data Cells: 1343489186 0
Drop Cells: 0
Bit Errors: 0 0
Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0
ES: 407 0
SES: 214 0
UAS: 251 240
AS: 664218
Bearer 0
INP: 51.00 2.50
INPRein: 1.00 0.00
delay: 0 8
PER: 0.00 16.07
OR: 0.01 19.40
AgR: 32649.19 6958.08
Bearer 1
INP: 2.50 0.00
INPRein: 2.50 0.00
delay: 0 0
PER: 16.06 0.01
OR: 47.81 0.01
AgR: 47.81 0.01
Bitswap: 23297/23298 40/40
Total time = 7 days 16 hours 37 min 49 sec
FEC: 981998 1102
CRC: 4223 0
ES: 407 0
SES: 214 0
UAS: 251 240
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 7 min 49 sec
FEC: 39 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 24 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 16 hours 37 min 49 sec
FEC: 216406 202
CRC: 582 0
ES: 81 0
SES: 23 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 24 hours 0 sec
FEC: 50304 121
CRC: 130 0
ES: 19 0
SES: 8 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
After:
Status: Showtime
Last Retrain Reason: 1
Last initialization procedure status: 0
Max: Upstream rate = 7233 Kbps, Downstream rate = 50633 Kbps
Bearer: 0, Upstream rate = 7168 Kbps, Downstream rate = 32400 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.1 6.2
Attn(dB): 22.4 0.0
Pwr(dBm): 6.1 6.1
VDSL2 framing
Bearer 0
MSGc: 18 27
B: 47 79
M: 1 1
T: 62 49
R: 16 16
S: 0.0471 0.3547
L: 10864 2165
D: 1375 91
I: 64 96
N: 64 96
Counters
Bearer 0
OHF: 8847533 704248
OHFErr: 9513 0
RS: 2194105280 635701
RSCorr: 3241220 142
RSUnCorr: 142297 0
Bearer 0
HEC: 36948 0
OCD: 0 0
LCD: 0 0
Total Cells: 1617019776 0
Data Cells: 47112099 0
Drop Cells: 0
Bit Errors: 0 0
ES: 468 0
SES: 260 0
UAS: 288 266
AS: 25957
Bearer 0
INP: 8.00 2.50
INPRein: 0.00 0.00
delay: 16 8
PER: 2.93 13.08
OR: 65.45 20.17
AgR: 32465.18 7188.58
Bitswap: 174/174 0/0
Total time = 8 days 5 hours 29 min 51 sec
FEC: 4225532 1275
CRC: 14309 0
ES: 468 0
SES: 260 0
UAS: 288 266
LOS: 1 0
LOF: 8 0
LOM: 0 0
-
Alright, what do you except me to reply? A massive essay so you're happy that I've spent time understanding your reply. You posted the reply out of your own convienience!
...... and that about sums you up, William. For my own sanity, the 'block user' will now be deployed.
-
Alright, what do you except me to reply? A massive essay so you're happy that I've spent time understanding your reply. You posted the reply out of your own convienience!
...... and that about sums you up, William. For my own sanity, the 'block user' will now be deployed.
Well, that's your own problem. Grow up! Sorry, but I've had enough of again another forum, sorry to everyone who has actually "helped" me recently.
-
Well here are my stats after the upgrade it looks like the DLM reset has not reset the SNR back to 6dB. well below are before and after stats any comments
Before:
Status: Showtime
Last Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 7059 Kbps, Downstream rate = 47449 Kbps
Bearer: 0, Upstream rate = 6939 Kbps, Downstream rate = 32400 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 10.9 6.1
Attn(dB): 22.4 0.0
Pwr(dBm): 6.1 6.1
VDSL2 framing
Bearer 0
MSGc: -6 33
B: 130 78
M: 1 1
T: 0 59
R: 16 16
S: 0.1279 0.3619
L: 9195 2100
D: 1 89
I: 147 95
N: 147 95
Q: 4 0
V: 2 0
RxQueue: 136 0
TxQueue: 34 0
G.INP Framing: 18 0
G.INP lookback: 31 0
RRC bits: 0 24
Bearer 1
MSGc: 90 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 10.6667 0.0000
L: 24 0
D: 1 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 631807
OHFErr: 4223 0
RS: 3516420528 3156417
RSCorr: 981998 1102
RSUnCorr: 0 0
Bearer 1
OHF: 41358879 0
OHFErr: 0 0
RS: 248152903 0
RSCorr: 534 0
RSUnCorr: 0 0
Retransmit Counters
rtx_tx: 3672349 0
rtx_c: 743111 0
rtx_uc: 6825 0
G.INP Counters
LEFTRS: 242 0
minEFTR: 32395 0
errFreeBits: 328076683 0
Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 2725207821 0
Data Cells: 1343489186 0
Drop Cells: 0
Bit Errors: 0 0
Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0
ES: 407 0
SES: 214 0
UAS: 251 240
AS: 664218
Bearer 0
INP: 51.00 2.50
INPRein: 1.00 0.00
delay: 0 8
PER: 0.00 16.07
OR: 0.01 19.40
AgR: 32649.19 6958.08
Bearer 1
INP: 2.50 0.00
INPRein: 2.50 0.00
delay: 0 0
PER: 16.06 0.01
OR: 47.81 0.01
AgR: 47.81 0.01
Bitswap: 23297/23298 40/40
Total time = 7 days 16 hours 37 min 49 sec
FEC: 981998 1102
CRC: 4223 0
ES: 407 0
SES: 214 0
UAS: 251 240
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 7 min 49 sec
FEC: 39 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 24 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 16 hours 37 min 49 sec
FEC: 216406 202
CRC: 582 0
ES: 81 0
SES: 23 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 24 hours 0 sec
FEC: 50304 121
CRC: 130 0
ES: 19 0
SES: 8 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
After:
Status: Showtime
Last Retrain Reason: 1
Last initialization procedure status: 0
Max: Upstream rate = 7233 Kbps, Downstream rate = 50633 Kbps
Bearer: 0, Upstream rate = 7168 Kbps, Downstream rate = 32400 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.1 6.2
Attn(dB): 22.4 0.0
Pwr(dBm): 6.1 6.1
VDSL2 framing
Bearer 0
MSGc: 18 27
B: 47 79
M: 1 1
T: 62 49
R: 16 16
S: 0.0471 0.3547
L: 10864 2165
D: 1375 91
I: 64 96
N: 64 96
Counters
Bearer 0
OHF: 8847533 704248
OHFErr: 9513 0
RS: 2194105280 635701
RSCorr: 3241220 142
RSUnCorr: 142297 0
Bearer 0
HEC: 36948 0
OCD: 0 0
LCD: 0 0
Total Cells: 1617019776 0
Data Cells: 47112099 0
Drop Cells: 0
Bit Errors: 0 0
ES: 468 0
SES: 260 0
UAS: 288 266
AS: 25957
Bearer 0
INP: 8.00 2.50
INPRein: 0.00 0.00
delay: 16 8
PER: 2.93 13.08
OR: 65.45 20.17
AgR: 32465.18 7188.58
Bitswap: 174/174 0/0
Total time = 8 days 5 hours 29 min 51 sec
FEC: 4225532 1275
CRC: 14309 0
ES: 468 0
SES: 260 0
UAS: 288 266
LOS: 1 0
LOF: 8 0
LOM: 0 0
-
With apologies to those who have posted meaningful messages, I'm calling a halt to this thread. William, you will be getting a PM.