Kitz Forum

Broadband Related => FTTC and FTTP Issues => Topic started by: JoshShep on March 31, 2016, 11:47:46 AM

Title: FTTC Modem Question
Post by: JoshShep on March 31, 2016, 11:47:46 AM
Hello old friends hope you all are well! Its been a few years since I have been active but I have a few questions I hope you can help me with.  ;D

I have moved house again. This time I'm staying put. The stress from moving isn't good, anyhow internet connection at the new property is amazing, so happy with the increase in speed.

I am still located in the same village Royston (SLRY) but much closer to the cab and exchange.

I am still connected up to the ECI cab, so my question is what is the best modem for me to use? I have the latest ECI modem supplied from BT from the last property and because I am now with Plusnet they told me the new install was self install, so I have the Hub One with built in modem for VDSL.

What modem should I be using or is there another modem I should purchase for better results. My speed tests are coming in around 75Mbps. And pings are around 12ms. I want my ping to be as low as possible. So also is there any way of getting them to -10ms?

The connection went live a couple of weeks ago so I'm not 100% sure on how sensitive DLM is still on FTTC am I OK to swap modems over without upsetting it?

Thanks everyone!
Josh
Title: Re: FTTC Modem Question
Post by: JoshShep on March 31, 2016, 05:31:11 PM
Anyone? Just want to know what modem would be best to use the ECI or new supplied plusnet hub one?

Regards,
Josh
Title: Re: FTTC Modem Question
Post by: Dray on March 31, 2016, 05:43:30 PM
I think either or both will be fine.
Title: Re: FTTC Modem Question
Post by: JoshShep on March 31, 2016, 06:05:24 PM
Thank you, if I change modems what is the best way to do this without upsetting DLM. Also how do I know if there is any interleaving on the line? Pings are sitting around 11-13ms if I ping BBC.

Cheers!
Title: Re: FTTC Modem Question
Post by: burakkucat on March 31, 2016, 06:14:51 PM
Expanding a little on Dray's reply, your simplest options would be --
As long as you turn off the power to the modem then disconnect it, connect up the new modem, wait 30 minutes and then re-apply the power you should not upset the DLM. I would recommend that you don't do it more than twice in any one 24 hour period.
Title: Re: FTTC Modem Question
Post by: Dray on March 31, 2016, 06:55:01 PM
Also how do I know if there is any interleaving on the line? Pings are sitting around 11-13ms if I ping BBC.

Cheers!
Well, you won't know about interleaving but to be honest, you can't do anything about it anyway. However, if you want to see stats like that, you should get a modem that actually reports the stats, such as an unlocked HG612.
Title: Re: FTTC Modem Question
Post by: underzone on March 31, 2016, 07:05:18 PM
If you feel like splashing the cash get a DrayTek Vigor 2760n or even the 2760Vn. They have a Lantiq/ECI VRX288 chipset that will provide higher sync speeds with your ECI cabinet, since the roll out of G.INP.

https://wikidevi.com/wiki/DrayTek_Vigor_2760Vn (https://wikidevi.com/wiki/DrayTek_Vigor_2760Vn)
Title: Re: FTTC Modem Question
Post by: ejs on March 31, 2016, 08:22:25 PM
In case anyone is interested, I think the VRX288 is pretty much the same as the VRX268, but the VRX288 in addition can be a gateway for connecting analog telephones to VoIP services. But the DrayTek (and also FritzBox) devices have the advantage of being provided with better Lantiq DSL firmware than the ECI modems and HH5A seem to have got (so far?).
Title: Re: FTTC Modem Question
Post by: JoshShep on March 31, 2016, 08:31:23 PM
Thanks for the help everyone! I actually just pulled the RJ11 last night without removing the power!  :o

I won't be doing that again! Don't think its make any negative changes though. I think I'll invest in a new modem in the future.
Title: Re: FTTC Modem Question
Post by: JoshShep on March 31, 2016, 09:37:14 PM
Download speedachieved during the test was - 72.5 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-77.44 Mbps .
 Additional Information:
 IP Profile for your line is - 77.44 Mbps

Upload speed achieved during the test was - 15.86Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

Is this pretty much the best you can get in terms of ip profile?

My sync speeds should be similar to these right?

Regards,
Josh
Title: Re: FTTC Modem Question
Post by: burakkucat on March 31, 2016, 10:55:25 PM
In purely general terms, I have seen some end users report obtaining 79/19 on the 80/20 product.
Title: Re: FTTC Modem Question
Post by: roseway on March 31, 2016, 11:03:11 PM
Yes indeed:

http://speedof.me/show.php?img=160331215914-9522.png
Title: Re: FTTC Modem Question
Post by: kitz on March 31, 2016, 11:12:46 PM
Also how do I know if there is any interleaving on the line? Pings are sitting around 11-13ms if I ping BBC.

Cheers!

If you are pinging BBC at 11-13ms, its most likely that interleaving is off.   Interleaving tends to add an 8 or 16ms delay.

Ping time is usually about 6/7ms to the RAS, then the rest depends on how far you are from your ISP gateway and then the BBC.   12ms is probably about average time for a non-interleaved line..  as long as youre not in the far north.
Title: Re: FTTC Modem Question
Post by: kitz on March 31, 2016, 11:29:47 PM
Yes indeed:

http://speedof.me/show.php?img=160331215914-9522.png

oooh-err  - I did 2 to make sure it wasnt a one off.

http://speedof.me/show.php?img=160331222132-6507.png

and it got even better :D

http://speedof.me/show.php?img=160331222829-412.png


For comparison
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww.speedtest.net%2Fresult%2F5214264934.png&hash=3c21c91b614d8cd9309c14ed582fc9f7cf2779a8) (http://www.speedtest.net/my-result/5214264934)
Title: Re: FTTC Modem Question
Post by: JoshShep on March 31, 2016, 11:38:51 PM
Yes indeed:

http://speedof.me/show.php?img=160331215914-9522.png

oooh-err  - I did 2 to make sure it wasnt a one off.

http://speedof.me/show.php?img=160331222132-6507.png

and it got even better :D

http://speedof.me/show.php?img=160331222829-412.png


For comparison
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww.speedtest.net%2Fresult%2F5214264934.png&hash=3c21c91b614d8cd9309c14ed582fc9f7cf2779a8) (http://www.speedtest.net/my-result/5214264934)

Wow :o those speeds are impressive!

Love this forum, always get help from great people whenever I have questions that need answering.

Thank you all!
Title: Re: FTTC Modem Question
Post by: JoshShep on March 31, 2016, 11:50:55 PM
Yes indeed:

http://speedof.me/show.php?img=160331215914-9522.png

oooh-err  - I did 2 to make sure it wasnt a one off.

http://speedof.me/show.php?img=160331222132-6507.png

and it got even better :D

http://speedof.me/show.php?img=160331222829-412.png


For comparison
(https://forum.kitz.co.uk/proxy.php?request=http%3A%2F%2Fwww.speedtest.net%2Fresult%2F5214264934.png&hash=3c21c91b614d8cd9309c14ed582fc9f7cf2779a8) (http://www.speedtest.net/my-result/5214264934)

Wow :o those speeds are impressive!

Love this forum, always get help from great people whenever I have questions that need answering.

Thank you all!

First time I've used this site for speed tests...

I'm impressed!

http://speedof.me/show.php?img=160331224938-8225.png
Title: Re: FTTC Modem Question
Post by: kitz on April 01, 2016, 02:38:24 PM
IP Profile for your line is - 77.44 Mbps

My sync speeds should be similar to these right?

With an IP profile of 77.44 that means you are syncing at full 80/20. 

The IPprofile is calculated as being sync speed minus an allowance for overheads. 
The allowance can change very slightly depending upon the framing paramenters set on your line, but IPprofile is usually somewhere in the 96.6% - 96.8% range of your sync.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 01, 2016, 08:52:51 PM
Spoke too soon  :no:

Looks like removing the RJ11 cable the other day has upset DLM. Just got in from work and seen pings increase to 20ms.

Interleaving looks like it's been applied. How long before it corrects itself on average?

Cheers,
Josh
Title: Re: FTTC Modem Question
Post by: JoshShep on April 02, 2016, 09:56:06 AM
Anyone know how long it usually takes for DLM to make positive changes, all being well with the connection with little to no errors I presume?

I think pulling the cable must have caused quite a few errors, hence interleaving being applied.

Sorry if I sound stupid at times, it's been a few years since even looking into the technical side of FTTC.

Cheers,
Josh
Title: Re: FTTC Modem Question
Post by: Ronski on April 02, 2016, 10:28:51 AM
I doubt a single cable pull would have done it, there's most likely other factors at play. If it is interleaved I doubt it will stay that way for long as you should get G.INP soon, without G.INP it could take weeks, months or stay like it.

You really need a modem where you can get stats and see what's going on.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 02, 2016, 10:49:59 AM
I doubt a single cable pull would have done it, there's most likely other factors at play. If it is interleaved I doubt it will stay that way for long as you should get G.INP soon, without G.INP it could take weeks, months or stay like it.

You really need a modem where you can get stats and see what's going on.

It was a couple, 3 disconnections in total within 24 hour. A couple of them was cable pulls. We have had some plaster work done so one had to be done then the other two was when testing out the two different modems, to see which had better results. I quess they have different chipsets also so that could have upsetted the connection also. Also only gave it 5 mins inbetween the first two times before learning it should be left for 30 mins.

I had an unlocked HG612, I sold this for a decent price because I have a ECI cab so wanted the best compatibility. I do plan on getting a DrayTek in the near future.

Cheers,
Josh
Title: Re: FTTC Modem Question
Post by: burakkucat on April 02, 2016, 03:26:55 PM
Don't be too concerned . . . Just be patient and see what happens.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 06, 2016, 08:16:32 AM
Still no changes  :fingers:
Title: Re: FTTC Modem Question
Post by: JoshShep on April 06, 2016, 09:54:21 PM
Got some good news today,

After all the trouble I had with my old connection at the first house, I got to know one of the Engineers quite well. anyway I got a new job in retail and found out his wife worked at the same place and he recognised me, whenever I see him shopping I always joke around and say I have a quick question, he responds with "Oh god what now" haha.

Well I saw him again today and explained I'd move house and interleaving had kicked in on the line, most likely due to my error of pulling the cable and 3 disconnections within 24 hour.

I asked him how long it would take for DLM to f off... He just laughed and said "it could be months". He told me to unplug everything and leave it a good 20 mins and it could solve it, I said isn't that just the same as dropping the PPP session from the router and not the modem he replied, yeah but it doesn't always work with just the one.

He said what I can do is reset DLM in the morning while I'm at the exchange and asked for my telephone number, if he keeps his word and I'm sure he will, all could be sorted in the morning, even said he's going to ring me.

What a guy!  ;D
Title: Re: FTTC Modem Question
Post by: JoshShep on April 08, 2016, 11:51:14 AM
Is it just me or do this not add up? So the DLM reset didn't go through the Engineer said he did do it but anyhoo, I've plugged the rebranded HH5 (One Hub) in this morning to and pulled these stats up the sync speeds do not match?  ???

How does the line look in general guys? And is there anyway on getting error stats up using this modem?

Cheers!

[Moderator edited to crop and resize the attached image.]
Title: Re: FTTC Modem Question
Post by: Black Sheep on April 08, 2016, 12:52:15 PM
I'm not getting involved in the stats, other better placed folk will probably do that ........ I'll just comment on your query, "Is it just me or do this not add up? So the DLM reset didn't go through the Engineer said he did do it but anyhoo".

He may very well have requested a DLM reset, but if the profile was already at 'full open' (128Kbps-80Mbps) the DLM might not trigger as it wouldn't have anything to gain. I only found out this nugget of info myself the other day from one of the techs at our Diagnostic Centre of Excellence.

It answered my wonderment at why I have been waiting for the modem/router to drop on certain jobs I've attended in the past, to no avail. Just for info purposes.  :)
Title: Re: FTTC Modem Question
Post by: admin on April 08, 2016, 01:27:45 PM
Quote
He may very well have requested a DLM reset,

A DLM reset on g.inp lines causes interleaving to be applied by default.

Quote from: Ian Lawrence
If a line is reset then it will initially move back to interleaved downstream and fast mode upstream. Retransmission will be applied again after a few days.

Link: Openreach & G.INP (http://www.kitz.co.uk/adsl/ginp-retransmission.htm)


Title: Re: FTTC Modem Question
Post by: JoshShep on April 08, 2016, 09:00:39 PM
Thanks for all the info guys, what is really confusing me is why do I have two data rates and which one is correct? How does the line look in general and I really want to know is there anyway on getting errors stats displayed on this modem?

Thank you!
Title: Re: FTTC Modem Question
Post by: JoshShep on April 08, 2016, 09:12:37 PM
To be honest all I want is for Interleaving to bugger off! I can't see why it needs to be on and why is hasn't gone yet, makes no sense, the only think I can think is, a few weeks ago when we first got the keys for the new house, we were all still staying at the old property. I hooked everything up using the re branded HH5 (Hub One) and all was good rock solid connection whist at the house left it connected for a good few weeks, and when we moved in I wasn't very happy with the wireless... So I put the ECI modem back in and used my ASUS RT-AC68U (amazing range and speed imo) and a few days later DLM decided to add interleaving and my speeds on tests seemed slower, and at this moment nothing has changed. Is it possible G.INP is only compatible with the HH5 and that's why DLM has messed things up? Or is it just the way this connection is going to be now. I know it's hard to tell when we can't see what errors are on the line but can't help but scratch my head...

Oh and the Hub One is still connected and will keep it that way until things improve

Thank you all
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 10:38:19 AM
Morning, well I had a modem reboot just under an hour ago, I believe that could have been the Engineer. He said he was going to try again today for me, he could't yesterday as he was off site. Here are the current stats.

Can I ask why you think I'm not syncing at the full 79999 with this attainable rate?

And again if you look at the other screen shot, why do I have two different sync rates;

Data rate:   20000 / 79462

Downstream:   77.6 Mbps
Upstream:   19.53 Mbps

Or am I just missing something here?
Title: Re: FTTC Modem Question
Post by: ejs on April 09, 2016, 10:47:58 AM
You don't really have two different sync rates, the ones labelled "Mbps" are in some weird mix of units which makes no real sense:

Upstream: 20000 / 1024 = 19.53
Downstream: 79462 / 1024 = 77.6
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 11:26:18 AM
You don't really have two different sync rates, the ones labelled "Mbps" are in some weird mix of units which makes no real sense:

Upstream: 20000 / 1024 = 19.53
Downstream: 79462 / 1024 = 77.6

Right got you, thanks the clarification.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 11:39:29 AM
In case anyone is interested, I think the VRX288 is pretty much the same as the VRX268, but the VRX288 in addition can be a gateway for connecting analog telephones to VoIP services. But the DrayTek (and also FritzBox) devices have the advantage of being provided with better Lantiq DSL firmware than the ECI modems and HH5A seem to have got (so far?).

I'm after a new Modem, I don't need wireless, in fact I'd rather it not have wireless as I want to use the ASUS router. What's the best options for me? Lantiq chipset prefered please.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 11:57:27 AM
In case anyone is interested, I think the VRX288 is pretty much the same as the VRX268, but the VRX288 in addition can be a gateway for connecting analog telephones to VoIP services. But the DrayTek (and also FritzBox) devices have the advantage of being provided with better Lantiq DSL firmware than the ECI modems and HH5A seem to have got (so far?).

I'm after a new Modem, I don't need wireless, in fact I'd rather it not have wireless as I want to use the ASUS router. What's the best options for me? Lantiq chipset prefered please.

I've looked up and I suppose it would have to be the draytek vigor 2760 which has wireless but can always disable it.
Title: Re: FTTC Modem Question
Post by: atkinsong on April 09, 2016, 05:22:00 PM
The Vigor 2760 does not have wireless, I have one. It has 4 x 1Gb ethernet ports. The Vigor 2760n is the same but with wireless.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 05:39:57 PM
The Vigor 2760 does not have wireless, I have one. It has 4 x 1Gb ethernet ports. The Vigor 2760n is the same but with wireless.

Thanks for that, does it get regular firmware updates like the other modems?
Title: Re: FTTC Modem Question
Post by: atkinsong on April 09, 2016, 05:49:01 PM
Yes it does, but it is a modem/router not just a modem. The Vigor 130 is just a modem.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 07:47:28 PM
Yes it does, but it is a modem/router not just a modem. The Vigor 130 is just a modem.

Does the 130 have the same chipset as the 2760? Because that may be the better option for me as I want to use my own router.

Cheers!
Title: Re: FTTC Modem Question
Post by: skyeci on April 09, 2016, 07:51:17 PM
Though when I looked at a 130 it only has one lan port so not sure if you would be able to get stats when its connected to a non draytek router at the same time.
No doubt someone will correct me if I am wrong..
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 07:56:35 PM
Though when I looked at a 130 it only has one lan port so not sure if you would be able to get stats when its connected to a non draytek router at the same time.
No doubt someone will correct me if I am wrong..

Good point, yeah if someone could please clarify.
Title: Re: FTTC Modem Question
Post by: atkinsong on April 09, 2016, 08:57:37 PM
I'm not aware of any easy method to access the 130 line stats without it being connected to a Draytek router.

Another option would be to use a 2760 (non wireless) as the router, and use the Asus router simply as a Wireless Access Point.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 09:04:48 PM
I'm not aware of any easy method to access the 130 line stats without it being connected to a Draytek router.

Another option would be to use a 2760 (non wireless) as the router, and use the Asus router simply as a Wireless Access Point.

I'll have to bite the bullet and got for the 2760 I think. I'm just trying to budget as much as possible. The main reason for purchase is for the line stats so its the one I need.

Thanks everyone!
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 10:00:00 PM
Just bit the bullet haha got the Vigor 2760n for £65 used good good condition, couldn't pass on that! Love eBay sometimes!  :D
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 10:29:59 PM
Just a quick question, when I receive the new modem, how do I set it up so I can use my ASUS as the router? is there any guides online for this?
Title: Re: FTTC Modem Question
Post by: Dray on April 09, 2016, 10:41:05 PM
http://www.draytek.com/index.php?option=com_k2&view=item&id=5759&Itemid=293&lang=en
Title: Re: FTTC Modem Question
Post by: JoshShep on April 09, 2016, 10:43:29 PM
http://www.draytek.com/index.php?option=com_k2&view=item&id=5759&Itemid=293&lang=en

Thank you!  ;D
Title: Re: FTTC Modem Question
Post by: JoshShep on April 11, 2016, 06:23:59 AM
Morning everyone, I've had to cancel my order as the modem is one of the older ones, and can't run the new firmware that supports G.INP. is anyone selling a modem or can anyone point me in the right direction? My budget is around £80. Cheers!
Title: Re: FTTC Modem Question
Post by: andyfitter on April 11, 2016, 09:06:40 AM
I've got a 2760n that runs drayOS that I'm looking to get rid of. Interested?

Andy.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 11, 2016, 09:52:36 AM
I've got a 2760n that runs drayOS that I'm looking to get rid of. Interested?

Andy.

How much you want for it?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 11, 2016, 12:52:30 PM
Think I may have just solved the issue...

Was walking to shop and an Engineer was working on a cab, its a combined (AIO) cab and asked him what number cab this was. He replied 9, thats the cab I'm connected to  :lol:

I had no idea that was even a fibre cab, but a quick look at the different cabinets on this site its 100% one of those.

Am I correct thinking these are supplied by Huawei?
Title: Re: FTTC Modem Question
Post by: Dray on April 11, 2016, 01:10:42 PM
Looks like it http://www.kitz.co.uk/adsl/fttc-cabinets.htm#combined_cabinets
Title: Re: FTTC Modem Question
Post by: JoshShep on April 11, 2016, 03:26:52 PM
I've purchased a HG612. So will unlock it as soon as it arrives.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 11, 2016, 07:46:28 PM
Just a thought, would the slightly lower sync speed and higher pings indicate G.INP being active on the line and the ECI modem being incompatible?
Title: Re: FTTC Modem Question
Post by: Dray on April 11, 2016, 08:09:25 PM
It could do. G.INP should be available on all Huawei cabinets now.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 11, 2016, 09:35:42 PM
Think I may have just solved the issue...

Was walking to shop and an Engineer was working on a cab, its a combined (AIO) cab and asked him what number cab this was. He replied 9, thats the cab I'm connected to  :lol:

I had no idea that was even a fibre cab, but a quick look at the different cabinets on this site its 100% one of those.

Am I correct thinking these are supplied by Huawei?

Just a note on this, I know this may sound silly to most people, but I thought because I'm in the same village, all cabs were ECI. I knew I would be connected (most likely) connected to a different cab but I had no idea it could be a Huawei. Time will tell anyway I hope after updating the HG612, and G.INP being enabled. All should be good. I'll update once its arrived and connected.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 14, 2016, 11:03:51 PM
I was a little cheesed off today, the seller sent me a ECI modem out by mistake  >:(

So I've ordered a HH5 Type B, I hope to replace my ASUS router and have a aio unit, I need a new RJ11 cable and currently have a Cat6 RJ45 to RJ11 (50cm) running to the modem. I find this cable to be quite firm and would like something a little more flexible. So I'm looking at a Cat5e RJ45 to RJ11 (1m) cable. Would I see any difference in using this it terms of sync and performance or would it be more less the same?

Regards,
Josh
Title: Re: FTTC Modem Question
Post by: Dray on April 14, 2016, 11:09:18 PM
I use this which is excellent http://www.tandyonline.co.uk/high-speed-rj11-dsl-cable-1m.html
Title: Re: FTTC Modem Question
Post by: JoshShep on April 14, 2016, 11:15:52 PM
I use this which is excellent http://www.tandyonline.co.uk/high-speed-rj11-dsl-cable-1m.html

Thank you, much appreciated, great price that!
Title: Re: FTTC Modem Question
Post by: JoshShep on April 15, 2016, 06:06:07 PM
Should hopefully get my HH5TB tomorrow, anyone interested in a Hub One (HH5TA)? not wanting much for it.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 16, 2016, 11:24:48 PM
Can't get a break me at the min. Sellers messing me around, late delivery's, it goes on. Anyway HH5B should be here Monday now I hope and also he's sending me the HG612 so can always use that as a spare if I need modem stats or just as a backup. That left me with the two ECI modems I've already sold one and the other is on eBay, also sold the Hub One already, only wanted £25 for a quick sale all others are £35 plus on there.

If anyone wants the ECI modem I only want £15 with free shipping? Let me know its the /r model.

Cheers,

Josh
Title: Re: FTTC Modem Question
Post by: JoshShep on April 17, 2016, 08:13:47 AM
Got this back from Plusnet, does anything in here indicate G.INP being active or not?

KBD
BRAS   adsl35000   Profile Info   N/A
NF507 - No issues have been identified in the BTW network. KBD tests indicate no BTW network fault. Please perform all CP and End User checks.
PTTR
Type   Date   Direction   Profile   Speed
TAP-1   11-4-2016 (8:52)   DownStream   76735   63320
TAP-1   11-4-2016 (8:53)   UpStream   20000   9710
GEA Service Test
Test Outcome   Pass
Test Outcome Code   GTC_FTTC_SERVICE_0001
Description   GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location   OK
Appointment Required   N
NTE Power Status   PowerOn
Sync Status   In Sync
Downstream Speed   79.3
Upstream Speed   20.0
Profile Name   0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Copper Line Test   Pass
Bridge Tap   Not Detected
Radio Frequency Ingress   Not Detected
REIN   Not Detected
Cross Talk   Not Detected

WP Profile
76800

Thanks guys!

Josh
Title: Re: FTTC Modem Question
Post by: JoshShep on April 17, 2016, 08:19:44 AM
Profile Name   0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off

Does this mean no interleaving is on the line?

And with me still getting higher pings 20ms+ to the bbc, does this indicate G.INP being active and the modem not being compatible?

Thank you!
Title: Re: FTTC Modem Question
Post by: Dray on April 17, 2016, 09:13:40 AM
That looks like an open profile with no error correction, so no INP, no Interleaving and no G.INP. You're on fastpath.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 17, 2016, 09:38:17 AM
That looks like an open profile with no error correction, so no INP, no Interleaving and no G.INP. You're on fastpath.

But if I'm on fastpath why are my pings coming in higher that was they was before first installation?

10ms has been added and speeds look to have slightly dropped.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 17, 2016, 09:53:56 AM
Dray, not saying your wrong, it does show that by my profile, just can't understand why ping requests are higher than unsual when nothing has changed on my end.
Title: Re: FTTC Modem Question
Post by: Dray on April 17, 2016, 10:22:55 AM
No, I know. Looks like the GEA report that Plusnet have given you is wrong  :o
Title: Re: FTTC Modem Question
Post by: d2d4j on April 17, 2016, 11:51:08 AM
Hi

Please could I ask if this is a commercial or residential contract

If commercial contract, I think those ping times are normal

As a quick test, you could set your user credentials to green light as dray posted some time ago I believe from memory

Just a thought and sorry if I'm wrong

Many thanks

John
Title: Re: FTTC Modem Question
Post by: JoshShep on April 17, 2016, 12:47:13 PM
Hi

Please could I ask if this is a commercial or residential contract

If commercial contract, I think those ping times are normal

As a quick test, you could set your user credentials to green light as dray posted some time ago I believe from memory

Just a thought and sorry if I'm wrong

Many thanks

John

Not sure what you mean by green light. What does he mean Dray?

Cheers,
Josh
Title: Re: FTTC Modem Question
Post by: Dray on April 17, 2016, 01:41:53 PM
I think he means changing the username the modem uses to access a test domain.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 21, 2016, 10:43:53 PM
Finally received the HG612 today and I now have it unlocked.

# xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 31827 Kbps, Downstream rate = 92980 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.4             12.9
Attn(dB):        13.4            0.0
Pwr(dBm):        13.8            1.1
                        VDSL2 framing
                        Bearer 0
MSGc:           14              150
B:              51              236
M:              1               1
T:              64              5
R:              12              16
S:              0.0208          0.3771
L:              24576           5410
D:              1555            1
I:              64              255
N:              64              255
                        Counters
                        Bearer 0
OHF:            2711900         592552
OHFErr:         0               0
RS:             694056816               4137148
RSCorr:         2270            0
RSUnCorr:       0               0

                        Bearer 0
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    554469225               0
Data Cells:     8012858         0
Drop Cells:     0
Bit Errors:     0               0

ES:             0               0
SES:            0               0
UAS:            28              28
AS:             3630

                        Bearer 0
INP:            3.00            0.00
INPRein:        0.00            0.00
delay:          8               0
PER:            1.33            6.15
OR:             119.53          202.87
AgR:            79561.21        20203.27

Bitswap:        1132/1132               1/1

Total time = 1 hours 58 sec
FEC:            2270            0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 15 minutes time = 58 sec
FEC:            0               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            416             0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 1 hours 58 sec
FEC:            2270            0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 1 day time = 0 sec
FEC:            0               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 1 hours 29 sec
FEC:            2270            0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
#
ATP>
Title: Re: FTTC Modem Question
Post by: JoshShep on April 21, 2016, 10:44:52 PM
interleaving is quite aggressive here

D:              1555            1

Would have indicate the slightly lower sync?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 21, 2016, 10:50:35 PM
Is there a way to check if G.INP is enabled? Like a command I can run?

Also because the compatible modem has only just been connected is it possible the line has to adjust the connection and then it's turned on?

Cheers

Josh
Title: Re: FTTC Modem Question
Post by: Dray on April 21, 2016, 11:05:25 PM
When G.INP is enabled, you will see Bearer 1 in those stats.

And yes, that's what usually happens.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 21, 2016, 11:17:12 PM
When G.INP is enabled, you will see Bearer 1 in those stats.

And yes, that's what usually happens.

Cheers Dray, just looked it up it's usually 48 hours is that right?
Title: Re: FTTC Modem Question
Post by: Dray on April 21, 2016, 11:26:08 PM
It used to be longer but I think you're right now
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 09:37:05 AM
Morning,

Does anything here look out of the ordinary error wise?

# xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 31782 Kbps, Downstream rate = 93436 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.6             12.9
Attn(dB):        13.4            0.0
Pwr(dBm):        13.8            1.1
                        VDSL2 framing
                        Bearer 0
MSGc:           14              150
B:              51              236
M:              1               1
T:              64              5
R:              12              16
S:              0.0208          0.3771
L:              24576           5410
D:              1555            1
I:              64              255
N:              64              255
                        Counters
                        Bearer 0
OHF:            32123760                1541986
OHFErr:         8               1
RS:             3928525664              824920
RSCorr:         34018           15
RSUnCorr:       10              0

                        Bearer 0
HEC:            1               0
OCD:            0               0
LCD:            0               0
Total Cells:    2273654118              0
Data Cells:     1220084289              0
Drop Cells:     0
Bit Errors:     0               0

ES:             3               1
SES:            0               0
UAS:            28              28
AS:             42999

                        Bearer 0
INP:            3.00            0.00
INPRein:        0.00            0.00
delay:          8               0
PER:            1.33            6.15
OR:             119.53          202.87
AgR:            79561.21        20203.27

Bitswap:        7697/7697               5/5

Total time = 11 hours 57 min 7 sec
FEC:            34018           15
CRC:            8               1
ES:             3               1
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 15 minutes time = 12 min 7 sec
FEC:            901             0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            0               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 11 hours 57 min 7 sec
FEC:            34018           15
CRC:            8               1
ES:             3               1
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 1 day time = 0 sec
FEC:            0               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 11 hours 56 min 39 sec
FEC:            34018           15
CRC:            8               1
ES:             3               1
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Title: Re: FTTC Modem Question
Post by: William Grimsley on April 22, 2016, 09:38:36 AM
Not at all, that's a lovely stable and fast FTTC line.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 09:42:34 AM
Thank's William, I'm hoping G.INP will be enabled shortly. Been stuck with an ECI B-FOCus.
Title: Re: FTTC Modem Question
Post by: digitalnemesis on April 22, 2016, 09:45:22 AM
At a quick glance, your SNR margin looks rather low, I would expect a 6 dB SNR margin if the sync rate was closer to the max attainable.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 09:50:06 AM
SNR (dB):        6.6             12.9

How is that low?
Title: Re: FTTC Modem Question
Post by: digitalnemesis on April 22, 2016, 09:52:52 AM
SNR (dB):        6.6             12.9

How is that low?

You're right, didn't double check enough!  :lol:

You're interleaving depth is high, you should benefit from G.INP.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 09:54:53 AM
xdslcmd info --vendor
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 31746 Kbps, Downstream rate = 93436 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

ChipSet Vendor Id:      IFTN:0xb204
ChipSet VersionNumber:  0xb204
ChipSet SerialNumber:   7035356629

I'm connected to an ECI... What I find interesting about this is, the cab's a AIO unit. I thought these were all Huawei?
Title: Re: FTTC Modem Question
Post by: digitalnemesis on April 22, 2016, 10:11:22 AM
xdslcmd info --vendor
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 31746 Kbps, Downstream rate = 93436 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

ChipSet Vendor Id:      IFTN:0xb204
ChipSet VersionNumber:  0xb204
ChipSet SerialNumber:   7035356629

I'm connected to an ECI... What I find interesting about this is, the cab's a AIO unit. I thought these were all Huawei?

What do you mean AIO unit? BT OR have deployed ECI or Huawei FTTC cabinets.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 10:36:20 AM
What do you mean AIO unit? BT OR have deployed ECI or Huawei FTTC cabinets.

http://www.kitz.co.uk/adsl/fttc-cabinets.htm

Check the bottom of the page, The AIO cabinet, that's what I'm connected to Cab 9 (SLRY) Royston
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 10:39:14 AM
The real concern here is, If I want G.INP is there anyway of me getting this on an ECI cab? I know some people have reported so, and am I ok using the HG612?

Thanks.
Title: Re: FTTC Modem Question
Post by: digitalnemesis on April 22, 2016, 11:38:12 AM
I real concern here is, If I want G.INP is there anyway of me getting this on an ECI cab? I know some people have reported so, and am I ok using the HG612?

Thanks.

Yeah mate I had G.INP on an ECI cabinet with the HG612 (latest modified firmware of course http://forum.kitz.co.uk/index.php/topic,14262.0.html). No one can say though when you'll have it activated, depends on OR if they manage to remotely deploy to your cab.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 11:50:17 AM
Yeah mate I had G.INP on an ECI cabinet with the HG612 (latest modified firmware of course http://forum.kitz.co.uk/index.php/topic,14262.0.html). No one can say though when you'll have it activated, depends on OR if they manage to remotely deploy to your cab.

Thanks for that, I guess I'll just give it sometime then. I'm an inpatient bugger that's the problem though! lol
Title: Re: FTTC Modem Question
Post by: William Grimsley on April 22, 2016, 11:50:59 AM
Bit like me then, come on bloomin Openreach engineer! :lol:
Title: Re: FTTC Modem Question
Post by: digitalnemesis on April 22, 2016, 12:33:07 PM
Bit like me then, come on bloomin Openreach engineer! :lol:

What time is your appointment?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 08:42:25 PM
Just got in from work and checked the connection, I expected to see a load of errors but it's still looking nice and stable I believe?

What I can't understand, if everything looks good what did DLM keep interleaving on the connection? There's no reason looking at this why it should be on. Or am I missing something?

Here are the stats;

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 31796 Kbps, Downstream rate = 92980 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.4             12.9
Attn(dB):        13.4            0.0
Pwr(dBm):        13.8            1.1
                        VDSL2 framing
                        Bearer 0
MSGc:           14              150
B:              51              236
M:              1               1
T:              64              5
R:              12              16
S:              0.0208          0.3771
L:              24576           5410
D:              1555            1
I:              64              255
N:              64              255
                        Counters
                        Bearer 0
OHF:            61875542                2565640
OHFErr:         10              12
RS:             2955047328              2334634
RSCorr:         72786           78
RSUnCorr:       13              0

                        Bearer 0
HEC:            1               0
OCD:            0               0
LCD:            0               0
Total Cells:    4062089289              0
Data Cells:     1282747895              0
Drop Cells:     0
Bit Errors:     0               0

ES:             4               12
SES:            0               0
UAS:            28              28
AS:             82824

                        Bearer 0
INP:            3.00            0.00
INPRein:        0.00            0.00
delay:          8               0
PER:            1.33            6.15
OR:             119.53          202.87
AgR:            79561.21        20203.27

Bitswap:        26839/26839             29/30

Total time = 23 hours 52 sec
FEC:            72786           78
CRC:            10              12
ES:             4               12
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 15 minutes time = 52 sec
FEC:            6               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            569             0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 23 hours 52 sec
FEC:            72786           78
CRC:            10              12
ES:             4               12
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 1 day time = 0 sec
FEC:            0               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 23 hours 23 sec
FEC:            72786           78
CRC:            10              12
ES:             4               12
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Title: Re: FTTC Modem Question
Post by: kitz on April 22, 2016, 08:59:47 PM

ChipSet Vendor Id:      IFTN:0xb204
ChipSet VersionNumber:  0xb204
ChipSet SerialNumber:   70353566

I'm connected to an ECI... What I find interesting about this is, the cab's a AIO unit. I thought these were all Huawei?

This caught my eye.   
I thought they were too.. or rather Ive not heard of an ECI AIO before. 
Didnt even know ECI did them.
Title: Re: FTTC Modem Question
Post by: burakkucat on April 22, 2016, 10:18:30 PM
I think we shall have to ask JoshShep to go and take a picture of the cabinet, square on, directly facing the doors. Also make a note of any markings (if any) that are on the cabinet. Finally confirm via the BT Broadband Availability Checker (http://www.dslchecker.bt.com/adsl/adslchecker.welcome) that his line is connected via that cabinet.

There is a remote possibility that his line is connected via a different pair of cabinets, an ECI equipped and a PCP.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 10:20:18 PM

ChipSet Vendor Id:      IFTN:0xb204
ChipSet VersionNumber:  0xb204
ChipSet SerialNumber:   70353566

I'm connected to an ECI... What I find interesting about this is, the cab's a AIO unit. I thought these were all Huawei?

This caught my eye.   
I thought they were too.. or rather Ive not heard of an ECI AIO before. 
Didnt even know ECI did them.

I had no idea either, like I said earlier in the thread, I spoke to the Engineer working on cab 9 (my cab) and asked his what type this was because it didn't look like your standard FTTC cab, he said this is a combined unit. PCP being on the left and there was a small side on the right reserved for FTTC. I asked him if this was ECI or Huawei and he had no idea. But confirmed the cab number.

I will get a picture over the weekend if you are interested?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 10:20:52 PM
Bet me to it haha, I will do that for you all.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 22, 2016, 10:29:52 PM
I think we shall have to ask JoshShep to go and take a picture of the cabinet, square on, directly facing the doors. Also make a note of any markings (if any) that are on the cabinet. Finally confirm via the BT Broadband Availability Checker (http://www.dslchecker.bt.com/adsl/adslchecker.welcome) that his line is connected via that cabinet.

There is a remote possibility that his line is connected via a different pair of cabinets, an ECI equipped and a PCP.

"There is a remote possibility that his line is connected via a different pair of cabinets, an ECI equipped and a PCP."

Sorry to sound daft but what do you mean by this?

I will make a start with this.
Title: Re: FTTC Modem Question
Post by: burakkucat on April 22, 2016, 11:14:03 PM
Sorry to sound daft but what do you mean by this?

Not being able to recall all of the back-story concerning your circuit, I was just musing that perhaps it was not connected via the physical cabinet that you thought it was and, instead, was connected via a separate pair of a PCP & an ECI equipped "fibre cabinet".

However, now that you have refreshed my memory that you had talked to an Openreach technician who was working on the cabinet, I'm happy to accept that is is the one through which your circuit is connected.  :)

An AIO Huawei equipped cabinet has a small door to the left (the DSLAM electronics) and a big door to the right (the PCP cross-connection field).

Quote from: JoshShep
. . . he said this is a combined unit. PCP being on the left and there was a small side on the right reserved for FTTC.

That is certainly something we have not yet seen. So please, a good quality photograph, "square on" to the doors so that (after trimming and/or size adjusting, etc) Kitz could use it on the fibre cabinets (http://www.kitz.co.uk/adsl/fttc-cabinets.htm) page.
Title: Re: FTTC Modem Question
Post by: kitz on April 22, 2016, 11:15:41 PM
>> PCP being on the left and there was a small side on the right reserved for FTTC.

Hmm  I think I do recall you saying something a few days ago about it being 'back to front', but I dont think it sunk in that it could be the internals too.   This is definitely something new to me.    A photo would be interesting - yes please. :)


---
ETA
Warning - while you were typing a new reply has been posted. You may wish to review your post.
My post crossed with B*cats.
Title: Re: FTTC Modem Question
Post by: kitz on April 22, 2016, 11:41:42 PM
Very quickly as Im out of here now

Quote
Locality:    Royston,
Exchange Code:    SLRY

Cabinet P9      FTTC Available from 26th October 2011      Phase 07a 2011-2012             512      ECI      S71 4AA 
Exchange 9      FTTC Not Available                               S71 4QS 

Post code is the cab location.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 10:13:44 AM
I'll have a look around kitz as that's my street post code, the technician could have been wrong?

Also got a fresh set of stats to look at, had some errors last night but don't think they are anything to worry about, are they?

Looking at these though do you think interleaving should be present on the line? And do I need to get an Engineer booked in?

 xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 31711 Kbps, Downstream rate = 93208 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.5             12.8
Attn(dB):        13.4            0.0
Pwr(dBm):        13.8            1.1
                        VDSL2 framing
                        Bearer 0
MSGc:           14              150
B:              51              236
M:              1               1
T:              64              5
R:              12              16
S:              0.0208          0.3771
L:              24576           5410
D:              1555            1
I:              64              255
N:              64              255
                        Counters
                        Bearer 0
OHF:            98208367                2288446
OHFErr:         44              12
RS:             3666315904              2797593
RSCorr:         124387          103
RSUnCorr:       849             0

                        Bearer 0
HEC:            181             0
OCD:            6               0
LCD:            6               0
Total Cells:    2901201040              0
Data Cells:     1349356113              0
Drop Cells:     0
Bit Errors:     0               0

ES:             10              12
SES:            0               0
UAS:            28              28
AS:             131457

                        Bearer 0
INP:            3.00            0.00
INPRein:        0.00            0.00
delay:          8               0
PER:            1.33            6.15
OR:             119.53          202.87
AgR:            79561.21        20203.27

Bitswap:        37504/37504             43/44

Total time = 1 days 12 hours 31 min 25 sec
FEC:            124387          103
CRC:            44              12
ES:             10              12
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 15 minutes time = 1 min 25 sec
FEC:            0               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            973             1
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 12 hours 31 min 25 sec
FEC:            47496           25
CRC:            34              0
ES:             6               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 1 day time = 24 hours 0 sec
FEC:            76891           78
CRC:            10              12
ES:             4               12
SES:            0               0
UAS:            28              28
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 1 days 12 hours 30 min 57 sec
FEC:            124387          103
CRC:            44              12
ES:             10              12
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Title: Re: FTTC Modem Question
Post by: kitz on April 23, 2016, 10:29:53 AM
D:              1555            1
INP:            3.00            0.00

These figures indicate you have interleaving and FEC applied.   No sign of G.INP.
You could be tied up in the suspension of retransmission on the ECI cabs.

You do have some Err/secs, but not enough for DLM to be concerned and FEC seems to be keeping them under control.   
FEC overheads will obviously be reducing your attainable sync and why you are unable to get the full 80Mbps.

Need to see how much your SNRm varies really over the course of the day to see if we can spot anything odd in there which may have caused the interleaving to be applied.



Title: Re: FTTC Modem Question
Post by: kitz on April 23, 2016, 10:46:14 AM
Re the cab.   I opened google street maps to see if I could place your cabinet.. and I couldnt see one near you.  I may have missed one which is easy to do on street maps say if a parked car is in the way and postcodes can cover a wide area.    But going off some info on magenta, i was trying to roughly place one possible and came up with a PCP outside the Salvation army, but far from definite.
The PCP's should have a number painted on them which I couldn't see on street-view, so may be worth looking next time you are passing that way which should tell you for sure.

One other thought occurred is that on your exchange there is PCP 9 and EO 9.   
For those people on EO (Exchange Only) lines, Openreach are installing AIO cabs...  could it be possible that the AIO unit was for those E9 lines?
The BT checker seems to indicate you are attached to PCP9 and not EO9.

Its all a bit of guess work right now Im afraid,  the photos may give some further clues.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 11:35:14 AM
D:              1555            1
INP:            3.00            0.00

These figures indicate you have interleaving and FEC applied.   No sign of G.INP.
You could be tied up in the suspension of retransmission on the ECI cabs.
You do have some Err/secs, but not enough for DLM to be concerned and FEC seems to be keeping them under control.   
FEC overheads will obviously be reducing your attainable sync and why you are unable to get the full 80Mbps.

Need to see how much your SNRm varies really over the course of the day to see if we can spot anything odd in there which may have caused the interleaving to be applied.

What is the best way to monitor the connection? Ie the program I should use to monitor the stats? I know there is a few different one around now. As for being tied up in the suspension of retransmission on the ECI cabs. How does one go about getting this sorted? You say the FEC overheads are reducing my attainable sync. If you look to the first few posts on this thread, I'm sure I was syncing full 80/20 as my IP profile for 77.44. I thought your attainable rate reduced when interleaving was applied?

I found all the locations of the cabs and one was showing as being on Park View my street. But I don't think its actually there. The one next to the salvation army is the old style PCP that is what I was told is the AIO unit that's cab number 9. With my attenuation how far would the cab be roughly? I finish work at 8 tonight so I will take a photo today when I'm done of the cab I was told I'm connected to.

Thank you,
Josh
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 11:57:37 AM
I think I'm getting confused using the website to show the cab locations I think you said the location of the cab was S71 4AA that is my street Park View the one next to the Salvation Army isn't on that postcode. Its different on Midland Road.
Title: Re: FTTC Modem Question
Post by: niemand on April 23, 2016, 12:56:59 PM
Looking at these though do you think interleaving should be present on the line? And do I need to get an Engineer booked in?

Tread carefully here. I can't see why you wouldn't be charged if you managed to get an engineer sent for this. It's very much calling one out in the hope they find something.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 02:55:26 PM
I'm just not very happy to be honest, all I want is for interleaving to be removed, I'd happily sacrifice some sync speed for this also, as in my spare time I like to do some gaming. I'm quite competitive so pings are really important for me. 10ms range would be perfect. I just want to get to the bottom of this and try and solve the problem.
Title: Re: FTTC Modem Question
Post by: William Grimsley on April 23, 2016, 03:02:10 PM
Josh,

Even if the Openreach engineer did a DLM reset and removed the interleaving, DLM may well activate interleaving on your line again and yes you can't turn DLM off on FTTC.
Title: Re: FTTC Modem Question
Post by: Dray on April 23, 2016, 03:12:59 PM
On the HG612, you can cap your line speed which may encourage DLM to remove interleaving.
Title: Re: FTTC Modem Question
Post by: niemand on April 23, 2016, 04:08:21 PM
I'm quite competitive so pings are really important for me. 10ms range would be perfect. I just want to get to the bottom of this and try and solve the problem.

You, and I, are in the wrong part of the country to get 10ms to London where most of the servers live sadly.

Obviously you can pursue it however from Openreach's point of view this isn't a problem, and just wanted to make you aware you would potentially be charged.

You may find this gets sorted when G.inp is enabled on all the ECI kit.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 05:51:19 PM
Josh,

Even if the Openreach engineer did a DLM reset and removed the interleaving, DLM may well activate interleaving on your line again and yes you can't turn DLM off on FTTC.

I know that William,

I'm not really after a DLM reset, I want to know what's causing interleaving being applied and hopefully get it removed. Is there anything I can do from home to try and track down the cause?

I've seen connections on this forum with higher attenuation and more errors being DLM free so I'm struggling to understand what's going on.
Title: Re: FTTC Modem Question
Post by: William Grimsley on April 23, 2016, 05:59:43 PM
If it's REIN interference you can if not, then unlikely.
Title: Re: FTTC Modem Question
Post by: digitalnemesis on April 23, 2016, 06:50:24 PM
Just pay for FTTP and get 1ms pings.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 10:10:44 PM
Just pay for FTTP and get 1ms pings.

Good idea, why didn't I think of that...  ;)
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 10:19:45 PM
Got some graphs and other stats to look at if you don't mind.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 10:20:15 PM
.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 10:21:55 PM
Sorry for the flood of posts, not sure how to combine them all
Title: Re: FTTC Modem Question
Post by: Dray on April 23, 2016, 10:24:50 PM
Why not sign up and upload to mydslwebstats so they're easier to see?
Title: Re: FTTC Modem Question
Post by: William Grimsley on April 23, 2016, 10:32:12 PM
+1.
Title: Re: FTTC Modem Question
Post by: digitalnemesis on April 23, 2016, 10:48:33 PM
His bit loading graph looks great.
Title: Re: FTTC Modem Question
Post by: N0STIE on April 23, 2016, 11:21:43 PM
Just pay for FTTP and get 1ms pings.

Isn't it FTTH?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 23, 2016, 11:56:11 PM
just checked the NTE5 and it appears I have the old style with the screw terminals and not the IDC terminal, would this make a difference or are they more less the same?

Just wanted to make sure the wiring looked ok, all seemed fine. there is an extension running into the bedroom, but this isn't being used. Just thought it could maybe cause issues?
Title: Re: FTTC Modem Question
Post by: William Grimsley on April 23, 2016, 11:57:35 PM
Josh,

Are you going to upload your stats to MDWS?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 12:02:45 AM
Josh,

Are you going to upload your stats to MDWS?

I need modem stats right? The website linked on this site leads me to this

http://www.freewarefiles.com/HG612-Modem-Stats_program_84567.html
Title: Re: FTTC Modem Question
Post by: burakkucat on April 24, 2016, 12:05:01 AM
Or DSLstats (http://www.s446074245.websitehome.co.uk/).

The choice is yours!  ;)
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 12:06:40 AM
Also just re synced the HG612 and my sync rate is the exact same so it appears I am actually capped???

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Last initialization procedure status:   0
Max:   Upstream rate = 31485 Kbps, Downstream rate = 92712 Kbps
Bearer:   0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode(0x0)
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    6.4       12.9
Attn(dB):    13.3       0.0
Pwr(dBm):    13.8       1.1
         VDSL2 framing
         Bearer 0
MSGc:      14      150
B:      51      236
M:      1      1
T:      64      5
R:      12      16
S:      0.0208      0.3771
L:      24576      5410
D:      1555      1
I:      64      255
N:      64      255
         Counters
         Bearer 0
OHF:      894250      195432
OHFErr:      0      0
RS:      228738480      4106909
RSCorr:      243      0
RSUnCorr:   0      0

         Bearer 0
HEC:      0      0
OCD:      0      0
LCD:      0      0
Total Cells:   182810663      0
Data Cells:   1938230      0
Drop Cells:   0
Bit Errors:   0      0

ES:      0      0
SES:      0      0
UAS:      28      28
AS:      1197

         Bearer 0
INP:      3.00      0.00
INPRein:   0.00      0.00
delay:      8      0
PER:      1.33      6.15
OR:      119.53      202.87
AgR:      79561.21   20203.27

Bitswap:   84/84      1/1

Total time = 20 min 25 sec
FEC:      243      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      28      28
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 15 minutes time = 5 min 25 sec
FEC:      61      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      182      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      28      28
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 1 day time = 20 min 25 sec
FEC:      243      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      28      28
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 1 day time = 0 sec
FEC:      0      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Since Link time = 19 min 57 sec
FEC:      243      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
#
Title: Re: FTTC Modem Question
Post by: burakkucat on April 24, 2016, 12:11:37 AM
Also just re synced the HG612 . . .

Why?  ???  (Or are you really William the Second?)

Quote
Max:   Upstream rate = 31485 Kbps, Downstream rate = 92712 Kbps
Bearer:   0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

Looking at the above two lines I see nothing wrong. You are virtually synchronising at the product's upper limit.
Title: Re: FTTC Modem Question
Post by: S.Stephenson on April 24, 2016, 12:18:20 AM
I think they are trying to get rid of the interleaving, which resyncing the HG612 isn't going to do.

[Admin - removed surplus nested quotes]
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 12:19:33 AM
 :lol: I actually didn't mean to, was checking the wiring on the NTE5 and accidentally removed the faceplate... I'm stupid I know  ::)

I just just thought I'd maybe sync at the full 80000 Kbps B*Cat but kitz has already explained why I wont. 


[Admin - removed surplus nested quotes]
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 12:22:08 AM
I think they are trying to get rid of the interleaving, which resyncing the HG612 isn't going to do.

Makes sense as Dray mentioned capping the line could result in it being removed.


[Admin - removed surplus nested quotes]
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 12:23:16 AM
Are you going to upload your stats to MDWS?

All set up now, username is JoshShep

Can everyone see this automatically?
Title: Re: FTTC Modem Question
Post by: NewtronStar on April 24, 2016, 12:40:31 AM
Yes I can see it what is the issue here you have a sync of 79442 Kbps and an attainable of 92712    no mention of which cabinet you are using ECI or Huawei and yes you are interleaved INP 3 Delay 8 you may have a less ping rating than me at 30ms
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 01:07:20 AM
I see I'm complaining and a lot of you will think I'm just being ridiculous. I just expected a better connection that's all as it was for the first 2 weeks or so. Then things started to go pear shaped... Just want it to be like it was on initial install as I have no real indication why DLM stepped in and hasn't removed interleaving yet. No reason why I shouldn't be on fastpath.

I'm on an ECI cab.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 01:50:36 AM
Your all bragging now...  :P

Just a quick question before I clock off, could the extension wiring be causing any issues and what's the best way to test this without actually removing the cable. Just trying to see see is these errors every so often are due to something on my side.
Title: Re: FTTC Modem Question
Post by: S.Stephenson on April 24, 2016, 01:57:06 AM
Your all bragging now...  :P

Just a quick question before I clock off, could the extension wiring be causing any issues and what's the best way to test this without actually removing the cable. Just trying to see see is these errors every so often are due to something on my side.
It could be, generally if your not using the extension then you might aswell disconnect it.

Interleaving however can take a while to go away.
Title: Re: FTTC Modem Question
Post by: kitz on April 24, 2016, 03:09:07 PM
Hi Josh

Had a look at your stats- thank you for providing the graphs.


I would not say that the line is capped, far more likely FEC overheads. 
Title: Re: FTTC Modem Question
Post by: Dray on April 24, 2016, 03:11:15 PM
Bits/tone now available on MDWS
Title: Re: FTTC Modem Question
Post by: kitz on April 24, 2016, 03:19:31 PM
Thanks Dray.
I was working my way down the thread, as I wasnt around last night and have only just seen he's now on MDWS.

Really nice bit-loading graph.  SNRm continues to show excellent stability.
No CRCs and only one Err/Sec.   That line looks sweet to me.

Josh can you recall when you got interleaved?  (sorry if you did say already).
Title: Re: FTTC Modem Question
Post by: JoshShep on April 24, 2016, 08:32:12 PM
Josh can you recall when you got interleaved?  (sorry if you did say already).

Was April 1st (April fools)?  :lol:

Had a spike of errors about an hour ago but don't think they are too much to worry about?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 25, 2016, 12:30:42 AM
Let me get this straight. The errors I don't want to be seeing as much are CRC & ES right? The others don't matter as much. So its normal to get more FEC errors on a line with interleaving as they are corrections?
Title: Re: FTTC Modem Question
Post by: burakkucat on April 25, 2016, 12:48:13 AM
Very simply --
Title: Re: FTTC Modem Question
Post by: JoshShep on April 25, 2016, 01:04:06 AM
Very simply --
  • FECs are CRCs that "never happened" due to the operation of the error correction mechanism.  :) 
  • CRCs and ES are bad news.  :( 

Thank you for that b*cat  ;D
Title: Re: FTTC Modem Question
Post by: Weaver on April 25, 2016, 03:21:01 AM
Thank you Burakkucat, that is worth knowing. Confusing and non-obvious terminology. Error present, successfully corrected / uncorrectable.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 25, 2016, 12:25:43 PM
Also has anyone successfully capped their own connection and had success with interleaving being removed? I may try this.
Title: Re: FTTC Modem Question
Post by: NewtronStar on April 25, 2016, 07:12:12 PM
Capping the line had no effect to induce fastpath on my line but had way to many errored seconds when I had finally seen what fastpath stats looked like after a DLM reset.

Your errored seconds are very low over 7 days, another stuck DLM situation  :(
Title: Re: FTTC Modem Question
Post by: JoshShep on April 25, 2016, 07:55:27 PM
Capping the line had no effect to induce fastpath on my line but had way to many errored seconds when I had finally seen what fastpath stats looked like after a DLM reset.

Your errored seconds are very low over 7 days, another stuck DLM situation  :(

What do you reccomend I do just wait it out?
Title: Re: FTTC Modem Question
Post by: NewtronStar on April 25, 2016, 08:13:38 PM
What do you reccomend I do just wait it out?

It is now day 25 since you were interleaved and 2-3 weeks is normally when the DLM relents on such things, 95% of my time on FTTC for three years it was interleaved the only way was a DLM reset, it is all up to you on how to proceed you could wait another 2 weeks and no change or it may change tomorrow morning.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 25, 2016, 08:21:26 PM
It is now day 25 since you were interleaved and 2-3 weeks is normally when the DLM relents on such things, 95% of my time on FTTC for three years it was interleaved the only way was a DLM reset, it is all up to you on how to proceed you could wait another 2 weeks and no change or it may change tomorrow morning.

I'll wait it out until next Monday and monitor the connection a little more. If nothing has changed I'll try and get an Engineer booked. I know its going to cost me £50 though. Already been told this.

[Moderator edited to fix a broken [quote][/quote] tags pairing.]
Title: Re: FTTC Modem Question
Post by: JoshShep on April 26, 2016, 11:07:03 PM
Can someone please have another look at my DSLWebStats please. If you think things look OK, I'm going to try and get someone in to take a look at things and possibly reset DLM. I've got a strong feeling I'm going to be exactly the same months from now.

I know I said I'll monitor the connection for another week but like NewtonStar said its already been 26 days and nothing yet.

Cheers,
Josh
Title: Re: FTTC Modem Question
Post by: burakkucat on April 26, 2016, 11:24:15 PM
I see a 24 hours (essentially) flat line for both DS & US SNRM, a noticeable quantity of DS FECs (showing that the error correction process that is in place is working well), very few DS & US CRCs and the odd one second error per hour.

My favourites, the QLN & Hlog, are not available as MDWS does not have any data to display.

The synchronisation speeds are 79442/20000 kbps.

All in all, I would say that there is nothing to be worried about nor is there anything that needs to be done. When the synchronisation speeds are considered in Mbps (79.4/20) you are getting the top level of the service provided.

Seriously, just use the service and enjoy it!  :)
Title: Re: FTTC Modem Question
Post by: JoshShep on April 26, 2016, 11:37:34 PM
There you go,

Thanks for looking at that for me. so the interleaving depth of 1555 on the download is something I'm just going to have to live with?

I do enjoy the connection, it's just I enjoyed it a little more before it was handicapped, it seems to me like I should be on fastpath both up and down.

Do we know anything more about G.INP on ECI cabs? Or is it just a waiting game now.

Cheers
Josh
Title: Re: FTTC Modem Question
Post by: burakkucat on April 26, 2016, 11:51:45 PM
There you go,

Ooh, they are quite nice graphs. (I'm sure konrado5 will be taking a look.)

Quote
Thanks for looking at that for me. so the interleaving depth of 1555 on the download is something I'm just going to have to live with?

It is that very same interleaving that is making the circuit so good. Remove that interleaving, reverting to a depth of one, and you'll be having no FECs but masses of CRCs, ESs and (probably) SESs.

Quote
Do we know anything more about G.INP on ECI cabs? Or is it just a waiting game now.

Ah, now I see. You would really like to have G.Inp applied to your circuit rather than the traditional interleaving. We must remember that certain circuits will respond better with interleaving and others better with the correction that G.Inp provides.

As for the situation with ECI equipped cabinets, as far as I am aware, it is still a case of just being patient.  ;) 
Title: Re: FTTC Modem Question
Post by: konrado5 on April 27, 2016, 12:01:09 AM
There you go,

Ooh, they are quite nice graphs. (I'm sure konrado5 will be taking a look.)
I don't like VDSL2+ graphs because there are significantly compressed (a lot of tones instead ADSL2+ 511 tones).
Title: Re: FTTC Modem Question
Post by: JoshShep on April 28, 2016, 11:47:45 AM
SNR has dropped to 5.4, no idea why, had a lot of errors coming in.

What's really annoying now is I stopped monitoring the connection last night. I shutdown the PC as its been on for nearly a week and its in our bedroom so its difficult to sleep with the fans going...  :'(

Code: [Select]
xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 29180 Kbps, Downstream rate = 88680 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79442 Kbps

Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 5.4 11.1
Attn(dB): 13.3 0.0
Pwr(dBm): 13.8 1.1
VDSL2 framing
Bearer 0
MSGc: 14 150
B: 51 236
M: 1 1
T: 64 5
R: 12 16
S: 0.0208 0.3771
L: 24576 5410
D: 1555 1
I: 64 255
N: 64 255
Counters
Bearer 0
OHF: 290528118 491639
OHFErr: 100 15
RS: 1360564576 1758562
RSCorr: 2189457 250
RSUnCorr: 6314 0

Bearer 0
HEC: 1662 0
OCD: 35 0
LCD: 35 0
Total Cells: 3570266662 0
Data Cells: 561384233 0
Drop Cells: 0
Bit Errors: 0 0

ES: 16 13
SES: 0 0
UAS: 28 28
AS: 388887

Bearer 0
INP: 3.00 0.00
INPRein: 0.00 0.00
delay: 8 0
PER: 1.33 6.15
OR: 119.53 202.87
AgR: 79561.21 20203.27

Bitswap: 127440/127441 75/75

Total time = 1 days 12 hours 1 min 55 sec
FEC: 2189457 250
CRC: 100 15
ES: 16 13
SES: 0 0
UAS: 28 28
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 1 min 55 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 34 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 12 hours 1 min 55 sec
FEC: 1559821 21
CRC: 9 0
ES: 1 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 24 hours 0 sec
FEC: 119808 46
CRC: 49 2
ES: 7 2
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 4 days 12 hours 1 min 27 sec
FEC: 2189457 250
CRC: 100 15
ES: 16 13
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
#
Title: Re: FTTC Modem Question
Post by: Dray on April 28, 2016, 11:53:21 AM
There aren't any fans in a Raspberry Pi. Just sayin'  :whistle:
Title: Re: FTTC Modem Question
Post by: JoshShep on April 28, 2016, 11:57:58 AM
There aren't any fans in a Raspberry Pi. Just sayin'  :whistle:

I know  :wry: might have to invest in one  ;)
Title: Re: FTTC Modem Question
Post by: JoshShep on April 28, 2016, 12:33:56 PM
Just spoke to Plusnet they have put it through as a fault and will get back to me, I assume this is why I'm having such problems, it isn't normal for the SNR to drop from 6.5/ to 5.4 is it?

If Openreach look into this and they see the low SNR and errors on the line, what's the chance of them fixing it? Would they see this as a fault, even though clearly it is.
Title: Re: FTTC Modem Question
Post by: roseway on April 28, 2016, 01:03:35 PM
Quote
it isn't normal for the SNR to drop from 6.5/ to 5.4 is it?

Yes, it's quite normal. Changes in interference levels, increased crosstalk caused by additional users being connected to your local cabinet, or possibly a line fault.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 28, 2016, 02:10:04 PM
Yes, it's quite normal. Changes in interference levels, increased crosstalk caused by additional users being connected to your local cabinet, or possibly a line fault.

I get what your saying, but it's suddenly dropped never seen it this low before, maybe it has just not ran stats at the moment it has dropped.
Title: Re: FTTC Modem Question
Post by: Chrysalis on April 28, 2016, 03:51:19 PM
5.4 isnt that low, most likely cause is new disturber.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 28, 2016, 04:14:08 PM
5.4 isnt that low, most likely cause is new disturber.

Fair enough, I know if I re sync the connection it will go back to 6.5 but will it return to this if I leave it alone?
Title: Re: FTTC Modem Question
Post by: JoshShep on April 28, 2016, 08:49:30 PM
I have already asked this question but no one answered me, I have an old style NTE5 with the screw terminals and the an Openreach VDSL faceplate, no marking of MK2 or MK3 so I assume it will just be a MK1?

Just wondering if I purchased a new Openreach MK3 VDSL/ADSL Faceplate with the NTE5a would it benefit me in any way at all?

I have the first one shown in the pictures, also I have an extension running upstairs into the bedroom.

Cheers

Josh

[attachment deleted by admin]
Title: Re: FTTC Modem Question
Post by: JoshShep on April 28, 2016, 10:24:40 PM
Kitz do you have an input on this please?
Title: Re: FTTC Modem Question
Post by: Dray on April 28, 2016, 10:39:15 PM
I suppose you could just buy one https://www.amazon.co.uk/gp/offer-listing/B00NMUXPOS/ref=dp_olp_new?ie=UTF8&condition=new
Title: Re: FTTC Modem Question
Post by: Dray on April 28, 2016, 10:44:34 PM
There is a discussion here http://forum.kitz.co.uk/index.php/topic,14381.0.html
Title: Re: FTTC Modem Question
Post by: burakkucat on April 28, 2016, 11:32:03 PM
I have already asked this question but no one answered me, I have an old style NTE5 with the screw terminals and the an Openreach VDSL faceplate, no marking of MK2 or MK3 so I assume it will just be a MK1?

Yes it will, therefore, be a Mk 1. Your NTE5/A looks to be newer than the one fitted in The Cattery.  :D

Quote
Just wondering if I purchased a new Openreach MK3 VDSL/ADSL Faceplate with the NTE5a would it benefit me in any way at all?

To be honest, I doubt that you will notice any difference.  :-\  However a quick search on eBay returns this collection (http://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=p2055119.m570.l1313.TR0.TRC0.H0.XSSFP+Mk+3.TRS0&_nkw=SSFP+Mk+3&_sacat=0).
Title: Re: FTTC Modem Question
Post by: JoshShep on April 29, 2016, 12:09:44 AM
I've read through the thread and the difference between the MK1 to 3 is marginal, although I still think I'll get one. My NTE5 is what's worrying me, I remember at my last property when I had an engineer there he said they don't use the old style sockets with screw terminals as they are known to cause problems.
Title: Re: FTTC Modem Question
Post by: burakkucat on April 29, 2016, 12:13:25 AM
Here (https://www.run-it-direct.co.uk/openreach-branded-nte5-master-socket.html) is an alternative source for a new NTE5/A.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 29, 2016, 12:20:25 AM
Thanks everyone. If I manage to get an Engineer visit, I'll ask him to replace the NTE5. If not I'll upgrade myself.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 29, 2016, 05:39:49 PM
WTH, just had a look at my DSL stats while at work and see just before 3pm my SNR margin shot right up to 6.8 the highest its ever been. No one has been at home today so its nothing in our property that's causing interference. Then it just went right back down. Clearly something isn't right here!!!
Title: Re: FTTC Modem Question
Post by: Alex Atkin UK on April 29, 2016, 05:53:28 PM
Yes indeed:

http://speedof.me/show.php?img=160331215914-9522.png

That's because SpeedOf.me is extremely inaccurate IMO as during the test it shows peak speeds of 81.29Mbit for my connection which is impossible.  When I was on Digital Region 100Mbit it would usually come up well short of my real-world performance.
http://speedof.me/show.php?img=160429164856-6506.png

The only speedtest I really trust is http://dslreports.com/speedtest as it seems to consistently report around the speed I can get in real-world scenarios.
http://www.dslreports.com/speedtest/3755789
Title: Re: FTTC Modem Question
Post by: roseway on April 29, 2016, 06:23:33 PM
WTH, just had a look at my DSL stats while at work and see just before 3pm my SNR margin shot right up to 6.8 the highest its ever been. No one has been at home today so its nothing in our property that's causing interference. Then it just went right back down. Clearly something isn't right here!!!

If the SNRM went up then this was the result of a temporary reduction in interference. A common reason for this is when a local crosstalk disturber goes offline for a short period.
Title: Re: FTTC Modem Question
Post by: JoshShep on April 30, 2016, 12:33:12 AM
Just for peace of mind, I've unhooked the extension going to the secondary socket.

The first thing I noticed is Interleaving has dropped to 1501, not a big deal I know, also the attenuation has dropped 0.1, again nothing to brag about, but one thing I have noticed is the Power (dBm) has increased from 1.1 to 2.6. Why is this?

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Last initialization procedure status:   0
Max:   Upstream rate = 28934 Kbps, Downstream rate = 88848 Kbps
Bearer:   0, Upstream rate = 20000 Kbps, Downstream rate = 76729 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode(0x0)
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    6.3       12.3
Attn(dB):    13.2       0.0
Pwr(dBm):    13.8       2.6
         VDSL2 framing
         Bearer 0
MSGc:      18      150
B:      51      236
M:      1      1
T:      64      5
R:      12      16
S:      0.0216      0.3771
L:      23744      5410
D:      1501      1
I:      64      255
N:      64      255
         Counters
         Bearer 0
OHF:      871194      197090
OHFErr:      0      0
RS:      222842541      4214623
RSCorr:      1644      0
RSUnCorr:   0      0

         Bearer 0
HEC:      0      0
OCD:      0      0
LCD:      0      0
Total Cells:   178046218      0
Data Cells:   63600      0
Drop Cells:   0
Bit Errors:   0      0

ES:      0      0
SES:      0      0
UAS:      28      28
AS:      1207

         Bearer 0
INP:      3.00      0.00
INPRein:   0.00      0.00
delay:      8      0
PER:      1.38      6.15
OR:      138.58      202.87
AgR:      76867.73   20203.27

Bitswap:   406/406      0/0

Total time = 20 min 35 sec
FEC:      1644      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      28      28
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 15 minutes time = 5 min 35 sec
FEC:      0      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      1644      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      28      28
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 1 day time = 20 min 35 sec
FEC:      1644      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      28      28
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 1 day time = 0 sec
FEC:      0      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Since Link time = 20 min 7 sec
FEC:      1644      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
#
Title: Re: FTTC Modem Question
Post by: JoshShep on May 01, 2016, 06:43:22 PM
Does anyone know why the Power (dBm) has increased from 1.1 to 2.6 after removing the extension socket, the modem re synced itself last night lost some more downstream speed.

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   1
Last initialization procedure status:   0
Max:   Upstream rate = 29162 Kbps, Downstream rate = 88660 Kbps
Bearer:   0, Upstream rate = 20000 Kbps, Downstream rate = 76548 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode(0x0)
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    6.3       12.4
Attn(dB):    13.3       0.0
Pwr(dBm):    13.8       2.4
         VDSL2 framing
         Bearer 0
MSGc:      18      150
B:      51      236
M:      1      1
T:      64      5
R:      12      16
S:      0.0216      0.3771
L:      23688      5410
D:      1499      1
I:      64      255
N:      64      255
         Counters
         Bearer 0
OHF:      28297274      937563
OHFErr:      0      1
RS:      2948952138      211557
RSCorr:      11537      25
RSUnCorr:   0      0

         Bearer 0
HEC:      0      0
OCD:      0      0
LCD:      0      0
Total Cells:   1489343921      0
Data Cells:   180590260      0
Drop Cells:   0
Bit Errors:   0      0

ES:      13      13
SES:      11      0
UAS:      71      60
AS:      39297

         Bearer 0
INP:      3.00      0.00
INPRein:   0.00      0.00
delay:      8      0
PER:      1.38      6.15
OR:      138.25      202.87
AgR:      76686.44   20203.27

Bitswap:   14987/14987      1/1

Total time = 1 days 8 hours 42 min 39 sec
FEC:      61458      127
CRC:      6855      17
ES:      13      13
SES:      11      0
UAS:      71      60
LOS:      1      0
LOF:      9      0
LOM:      0      0
Latest 15 minutes time = 12 min 39 sec
FEC:      665      8
CRC:      0      1
ES:      0      1
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      21      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 1 day time = 8 hours 42 min 39 sec
FEC:      9447      24
CRC:      0      1
ES:      0      1
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 1 day time = 24 hours 0 sec
FEC:      52011      103
CRC:      6855      16
ES:      13      12
SES:      11      0
UAS:      71      60
LOS:      1      0
LOF:      9      0
LOM:      0      0
Since Link time = 10 hours 54 min 57 sec
FEC:      11537      25
CRC:      0      1
ES:      0      1
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
#
Title: Re: FTTC Modem Question
Post by: kitz on May 02, 2016, 02:43:18 PM
Sorry no.   I know power can be turned up during bit-swap process.
Title: Re: FTTC Modem Question
Post by: JoshShep on May 02, 2016, 04:29:00 PM
Sorry no.   I know power can be turned up during bit-swap process.

Not sure then, is is a positive change it going up?
Title: Re: FTTC Modem Question
Post by: JoshShep on May 09, 2016, 06:28:17 PM
This makes me happy  :dance:

 1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.254]
  2    12 ms    12 ms    11 ms  lo0.11.Central11.ptn-bng02.plus.net [195.166.130.191]
  3    14 ms    12 ms    11 ms  irb.11.PTW-CR02.plus.net [84.93.249.18]
  4    12 ms    12 ms    12 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
  5    12 ms    12 ms    12 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8    12 ms    12 ms    12 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
  9    14 ms    13 ms    14 ms  132.185.255.148
 10    12 ms    12 ms    12 ms  212.58.244.22
Title: Re: FTTC Modem Question
Post by: JoshShep on May 10, 2016, 09:09:17 PM
Just got few questions, I have noticed a lot of people on ECI cabs Kitz included, have recently all synced at the same speed 79987kbps. Why is this? Also a lot of users also have one amber light showing does this mean the lines are going to intervene? And one last question, how many ES are we allowed in general per 24 hours before DLM kicks in?

Thanks everyone!
Title: Re: FTTC Modem Question
Post by: Dray on May 10, 2016, 09:15:33 PM
The 79987 appears to be the max sync for a non-interleaved connection with G.INP off.
Title: Re: FTTC Modem Question
Post by: ejs on May 10, 2016, 09:20:18 PM
ILQ of Amber is supposed to be indicate an acceptable level of performance, so no DLM change.
Title: Re: FTTC Modem Question
Post by: Chrysalis on May 10, 2016, 10:09:08 PM
Regarding power level, I think currently the DS power is bugged in modem stats (always seems to match US power), and the US power varies everytime line is synced which affects US snr (this may not apply to those without UPBO).  e.g. I had circa 9db snrm 28mbit attainable US last week, when I resynced I now have circa 12db snrm and 30mbit attainable.
Title: Re: FTTC Modem Question
Post by: JoshShep on May 10, 2016, 10:57:51 PM
Thanks everyone!  :)
Title: Re: FTTC Modem Question
Post by: JoshShep on May 14, 2016, 10:41:09 PM
Hello everyone, got a question.

I'm going to put in some new sockets in my house and need to turn off the power to sockets downstairs.

The modem is powered in my living room and will have to be powered off. What is the best way to do this as I would hate to upset DLM as my line has only just recovered.

Am I right thinking as discussed before, to unplug the power leave for at least 30 mins and re connect power again?

I will do this in the morning hopefully.

Thanks everyone!   :D

 
Title: Re: FTTC Modem Question
Post by: burakkucat on May 14, 2016, 11:15:00 PM
When you are ready to start installing the sockets, just power down the modem, wait a few seconds, disconnect the patch lead which connects the xDSL port of the modem to the filter, note the time and then continue with your electrical work.

Once the new sockets have been installed and all checks have been made, check the time. If more than 30 minutes have passed since the modem was powered down, power up the modem, wait for it to stabilise and then reconnect the patch lead from the modem's xDSL port to the filter.

Hopefully that will be sufficient to keep the DLM at bay.  :)
Title: Re: FTTC Modem Question
Post by: JoshShep on May 14, 2016, 11:41:39 PM
Thank you burakkucat  :)
Title: Re: FTTC Modem Question
Post by: JoshShep on May 15, 2016, 05:36:40 PM
All work is done, doesn't look like it's had any effect the connection.

Also mounted the HG612 on the wall right next to the NTE5. Then back to ASUS router using a 0.5m ethernet cable. Looks tidy  ;D
Title: Re: FTTC Modem Question
Post by: burakkucat on May 15, 2016, 05:38:06 PM
Excellent news.  :)
Title: Re: FTTC Modem Question
Post by: NewtronStar on May 15, 2016, 07:20:38 PM
Also mounted the HG612 on the wall

My favorite position against the wall with two small wall screws 4 inch's apart and you can hardly feel any heat coming the from the HG612 apart from the top vent which feels like 21° celsius
Title: Re: FTTC Modem Question
Post by: JoshShep on May 15, 2016, 07:44:19 PM
I was going to put it right next to the radiator but don't think that would have been wise...  ::)