Kitz Forum

Broadband Related => ISPs => Topic started by: tickmike on February 17, 2016, 12:47:49 AM

Title: I recomend Eclipse .
Post by: tickmike on February 17, 2016, 12:47:49 AM
Tell them TICKMIKE  sent you and you should get a good deal with them.  :)

I'm with Eclipse business  NOT residential customer.

http://www.eclipse.net.uk/products/connect/broadband/

I'm on a ADSL2 long line, they have a uk Technical service which is very good , it takes them about 4 sec to answer the phone  :o.

Eclipse get a lot of awards for there services.

I been with them for years, I can not fault them ( although in my case I do have some local problems on my line which they are looking into with me).

Reliable, no problem with contention, free usage after 11 pm  :)

I pay about £17 for my ADSL2, free phone calls, up to 100 email address's, free uk domain name also free Eclipse domain name.

I still have my BT line but get free phone calls from Eclipse with my package.
Title: Re: I recomend Eclipse .
Post by: Weaver on February 17, 2016, 06:16:24 AM
Good tip!
Title: Re: I recomend Eclipse .
Post by: gt94sss2 on February 17, 2016, 06:37:11 AM
Eclipse (who are owned by KCOM) stopped selling products for home users in 2014. (http://www.ispreview.co.uk/index.php/2014/10/uk-isp-eclipse-internet-quietly-scraps-home-broadband-products.html)
Title: Re: I recomend Eclipse .
Post by: tickmike on February 17, 2016, 10:58:01 AM
Quote from: gt94sss2 on February 17, 2016, 06:37:11 AM
Eclipse (who are owned by KCOM) stopped selling products for home users in 2014. (http://www.ispreview.co.uk/index.php/2014/10/uk-isp-eclipse-internet-quietly-scraps-home-broadband-products.html)

Yes that's correct but I only use mine for home  ;) you just get better service.
Title: Re: I recomend Eclipse .
Post by: tommy45 on February 20, 2016, 04:03:29 PM
And throttled it would seem  http://forums.thinkbroadband.com/eclipse/t/4459870-all-residential-customers-now-throttled.html (http://forums.thinkbroadband.com/eclipse/t/4459870-all-residential-customers-now-throttled.html)

Sounds to me like it's one to avoid should you actually want to use your connection
Title: Re: I recomend Eclipse .
Post by: tickmike on February 20, 2016, 05:05:48 PM
Quote from: tommy45 on February 20, 2016, 04:03:29 PM
And throttled it would seem  http://forums.thinkbroadband.com/eclipse/t/4459870-all-residential-customers-now-throttled.html (http://forums.thinkbroadband.com/eclipse/t/4459870-all-residential-customers-now-throttled.html)

Sounds to me like it's one to avoid should you actually want to use your connection

As the OP says 'residential customer'  I'm Business NOT a residential customer
Title: Re: I recomend Eclipse .
Post by: Dray on February 20, 2016, 05:42:35 PM
And then you say but I only use mine for home
Title: Re: I recomend Eclipse .
Post by: tommy45 on February 20, 2016, 06:58:31 PM
According to their own web site they still throttle most of their business products , and throttle P2P to 512kbps in this day and age  is a bit of a joke imo, as is offering FTTC services that have a low usage cap totally pointless
Title: Re: I recomend Eclipse .
Post by: NEXUS2345 on May 30, 2016, 12:15:07 AM
I was an Eclipse customer on residential until August 2015 and have now moved to Zen. On Eclipse the throttling was absolutely true, but I only noticed it after pestering them about my connection dropping to 50% speed at around 4PM every day. Once they told me they had fixed it, then I noticed the throttling. On Zen now and have never suffered a single issue that was their fault. Most of the issues have been with my own router, and I am currently in the process of looking for a replacement. My advice is to avoid Eclipse (or KCOM as they are now known) as they didn't even inform us of this traffic shaping, which in my mind suggests a breach of contract terms.