Kitz Forum

Computers & Hardware => PC Hardware => Topic started by: oldfogy on March 16, 2008, 10:21:41 PM

Title: SATA Controler/driver needed
Post by: oldfogy on March 16, 2008, 10:21:41 PM
To enable me to dual-boot my Vista PC with XP I need to have a copy of the SATA driver to install at the XP installation (F6) etc.

Unfortunately I have not been able to find the right one (actually I don't know which is the right one)  from the Seagate web-site, it's probably there somewhere, but I can't find it.

Can anyone help please, the drive is a: ST3500830AS
Title: Re: SATA driver needed
Post by: soms on March 16, 2008, 10:57:22 PM
The driver you need to install Windows is not for the Seagate hard disk drive but for the motherboard SATA controller.

Often this driver is on the motherboard driver CD, supplied on a seperate diskette or can be downloaded from the motherboard manufacturers website.

Hope that helps a little
Title: Re: SATA driver needed
Post by: kitz on March 17, 2008, 12:54:25 AM
I think the drivers are on the support disk under drivers/Windows/Intel Matrix Storage Manager.  Bit difficult though during installation of windows if you dont have a floppy.
I had a similar problem when trying to install another OS.... due to you needing AHCI drivers when installing XP.

Couple of ways round it - I took the quick and dirty method setting the SATA mode to auto in order to install the o/s
(That way windows "just installs" without asking for the drivers).


Reboot the PC
Hit "delete" when booting up to get into the bios

FROM
> Integrated Peripherals
> OnChip IDE Device [Press Enter]

SATA Mode [IDE]


Mines now set as:-

> Standard CMOS Features
> SATA1 - ST3500820AS [Enter]

IDE HDD Auto-Detection
SATA1 [Auto]
Access mode [Auto]




Once the o/s is installed then you can then perhaps look at installing the AHCI drivers
- Guide here (http://forum.msi.com.tw/index.php?topic=106575.0) to switch from IDE to AHCI without having to re-install windows.
Since all is running fine and its still pretty damn quick I havent actually bothered and left it at Auto.
You'll see from the discussion in that thread above that for home use then you probably wont notice much difference...  and theres an awful lot of people out there that have left their drives set the same due to the SATA/Windows installation problems.


Whilst doing a search though Ive just come across this which shows you how to make a new "windows install disk" which contains the drivers.

Install Windows XP on SATA without a Floppy
http://news.softpedia.com/news/Install-Windows-XP-On-SATA-Without-a-Floppy-F6-47807.shtml
Title: Re: SATA driver needed
Post by: oldfogy on March 17, 2008, 02:47:13 AM
Thanks Kitz.

Yes there are "LOTS" of different drivers on the disk, the problem is I'm not sure which are the right ones and the help file is so big and you need to jump from one section to another to try and follow what it is saying that is where I'm having problems.

I don't think there is a problem with my USB floppy as Norton Ghost managed to read it earlier when I had to use it from boot-up (to re-do the system "again")

If it's any help the MB is a "MS-7502
and the info from Disk Manager is showing as " Intel (R) ICH9 SATA AHCI Controller" Driver version 7.6.3.104

I did try altering the BIOS to [IDE] but that didn't work because of possibly not having the correct driver.
So also not much point trying the other options without the correct driver also.

Obviously any help is much appreciated.
Title: Re: SATA driver needed
Post by: Pwiggler on March 17, 2008, 08:25:56 AM
hi OF

try this one:

http://global.msi.com.tw/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=1224

Title: Re: SATA driver needed
Post by: exo on March 17, 2008, 08:06:34 PM
Hi, Sata drivers will be on the CD disc provided by the motherboard manufacturer.
They may be listed under the chipset drivers.
As the drivers normally need to be installed by floppy disc, a floppy disc is also normally provided, containing the drivers.

The MS7502 reference was a bit vague in order to locate the correct ones for you.
Bear in mind that modern boards automatically allows XP to recognise Sata drives due to BIOS improvements with the chipset. This may or may be not relevant with your motherboard.
If you are not sure of the full details of the motherboard in use, try running the Belarc Advisor.
http://www.belarc.com/free_download.html

exo
Title: Re: SATA driver needed
Post by: oldfogy on March 17, 2008, 11:12:52 PM
1. Hi, Sata drivers will be on the CD disc provided by the motherboard manufacturer.
2. The MS7502 reference was a bit vague in order to locate the correct ones for you.
3. Bear in mind that modern boards automatically allows XP to recognise Sata drives due to BIOS improvements with the chipset. This may or may be not relevant with your motherboard.
1. Yes there are "LOTS" of different drivers on the disk, the problem is I'm not sure which are the right ones ....... and I'm having problems. As it happens I had chosen the correct one as it happens to start with but the USB floppy. "Although very complicated instruction's"
2. Most people who purchased this PC are finding the same problem with the Micro-Star site.
3. Thats because it's a Medion. "When there are no problems everything is great, but try to buck the norm and it does not like it.

***********************************************************************
PW.Thanks that worked a treat.
Simple DL and ready to extract straight onto a floppy.

Quote
I don't think there is a problem with my USB floppy
Wrong, this was part of the problem as XP does not recognise the USB during install.
But a quick install of a hard wired floppy soon got around that (once the BIOS eventually recognised it)

The good new is: :thumbs:
XP loaded and I eventually managed to get all but one devices working.
The driver on the disc for the "Ethernet" (LAN) card is the wrong one and at the moment I'm not sure which card it is. (no info)
But at least I managed to get the wireless router and internet connection working, so that was also a good start.

The BAD NEWS is: :o
15 minutes ago I installed the wrong LAN driver (because I chose to ignore the warning)
And now it will not boot past the logon screen even in safe mode (the keyboard has frozen) obviously a driver conflict problem as I am at this very moment using the same keyboard through a KVM switch on my other networked PC.

Also I can't even get back to log into Vista.

So no at the moment not a happy bunny. :comp:

But many thanks to everyone for their input which at least did get it up and running to begin with.
Title: Re: SATA driver needed
Post by: kitz on March 18, 2008, 04:55:37 AM
>> I did try altering the BIOS to [IDE] but that didn't work because of possibly not having the correct driver.

Strange - it worked ok on mine without any problems. 

You shouldnt need any drivers if you set the BIOS into IDE compatability mode?
All you should need to do is set it into IDE mode from the Integrated Peripherals section.

Then you should be able to do a straight forward install using the windows CD as normal, which will already have Intel IDE drivers on it.


>> Yes there are "LOTS" of different drivers on the disk, the problem is I'm not sure which are the right ones ....... and I'm having problems. As it happens I had chosen the correct one as it happens to start with but the USB floppy. "Although very complicated instruction's"


These are the ones that I have

Intel(R) Matrix Storage Manager
Win Vista x64/Win Vista x86/Win XP/Win XP Media Center/Win XP x64
27.07.2007      -     Version: 7.6.3.1004

Download from
http://www1.medion.de/downloads/download.pl?id=5302&type=treiber&filename=intel_matrix_storage_7x.exe&lang=uk

If you unzip that file, as well as the setup.exe theres also a separate folder which contains the F6 Install for Floppy Drives

I know its a bit late now - but perhaps worth saving for a later date.


>> The BAD NEWS is I installed the wrong LAN driver (

oooh dear :/   :cry2:  :'(

I believe these ones are the ones you need.

Network Driver Intel® PRO/100, PRO/1000
Win 2000/Win Vista x64/Win Vista x86/Win XP/Win XP Media Center
27.07.2007      -     Version: 12.1.14.1720


http://www1.medion.de/downloads/download.pl?id=5301&type=treiber&filename=lanintel_pronwo10gbe.exe&lang=uk


Glad I didnt bother with the AHCI drivers and opted for IDE compatability mode, Everything installed straight off for me.   I dont have time to mess right now but grabbed the files so I could do the changes later. .  Doesnt help that my monitor is out for RMA and Im looking at a diddy 15" screen when Im used to working with dual monitors.   So thats going to have to wait till 1) I get a decent monitor 2) I have more time.
Title: Re: SATA driver needed
Post by: mr_chris on March 18, 2008, 09:06:45 AM
OF - get to the menu where you would choose "Safe mode".

Instead, from that menu choose "Last known good configuration". It should then go back to the last time your system managed to boot successfully and allow you to carry on and install the correct LAN drivers!
Title: Re: SATA driver needed
Post by: exo on March 18, 2008, 11:04:04 AM
Hi, without the correct information about your motherboard, we can't give any advice as to which are the correct drivers.
The MS 7502 appears to refer to the chipset and not to the motherboard model. A search at the MSI site for MS7502 results in nothing found.

If you run the Belarc Advisor that I mentioned in my last post, it will help identify the motherboard in use.
Failing that, can you at least give details of the make/model of the computer?
Title: Re: SATA driver needed
Post by: Pwiggler on March 18, 2008, 12:46:13 PM
OF

try the LAN driver off that link i posted.

Title: Re: SATA driver needed
Post by: kitz on March 18, 2008, 04:48:34 PM
@ Exo

Its a medion OEM version.  Ive seen this happen before with medion and not just with mobos where they have their own "versions" that arent available elsewhere. :/

Quote
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7502 Fab D
Serial Number: OEM
Bus Clock: 266 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/26/2007


The links I gave were the Medion specific ones for the Medion MD8833
Title: Re: SATA driver needed
Post by: oldfogy on March 18, 2008, 08:37:26 PM
Kitz:
>> Strange - it worked ok on mine without any problems.
This is me we are talking about, if it can go wrong, it will go wrong.

>> I believe these ones are the ones you need. Network Driver Intel® PRO/100, PRO/1000 Win 2000/Win Vista x64/Win Vista x86/Win XP/Win XP Media Center - 27.07.2007      -     Version: 12.1.14.1720  Perfect and thanks again.

*******************
Chris:
>> OF - get to the menu where you would choose "Safe mode" from that menu choose "Last known good configuration".  
I Tried that but no good, after I got to the desktop screen,  the mouse and keyboard locked-up, "obviously a driver conflict with installing the wrong LAN driver.

*******************
Exo.
Your input is much appreciate as always, but no doubt you have seen Kitz's explanation by now.
Some people say that Medion deliberately withhold their information so that people have to contact them.

*******************
PW.
Thanks but I tried Kitz's recommendation first which worked, but don't forget your earlier suggestion worked a treat which got me a lot further along than I had on my own account.

*******************  *******************  *******************  *******************
 
Now finally and hopefully, as I now know I can get it working with XP and with the programs I want.
(I'm not bothered with the Multi-Media stuff that came with it because if necessary I could always run that from within "Vista" )

I know I can get back to Vista with my Ghost image or factory reset copy, and I know I will have to re-install XP at some time because I would like to change the drive letters to what I want. Basically:
C: = Vista. - D: = Recover - E: = XP and F: = My Files, "this being the current Vista setup", Since installing XP they are now:
C: = Vista. - D: = Recover - H: = XP and I: = My Files, but I would prefer to have "E & H and F & I" as the same drive letter which is less confusing.
This unfortunately came about because I did not disconnect the card reader before installing XP,

I know I will have to re-install XP at some time, but for obvious reasons I would prefer to make sure that the system will work (dual boot) before I set it up properly (finally).
But how can I get to Vista before re-ghosting.

Unfortunately, "EasyBCD 1.7.1 will not work from within my XP and I cant get back into Vista to try and setup (fix ) the boot sequence.
Title: Re: SATA driver needed
Post by: exo on March 18, 2008, 08:55:27 PM
OF

If you still get stuck, try putting details into the below link.

http://www.medion.co.uk/service/?ukshop

Click on the Drivers & Updates top left margin and type in the details required.
If you are taken to the drivers/manuals pages, let us have the links so we can have a look.
Title: Re: SATA driver needed
Post by: oldfogy on March 18, 2008, 09:08:58 PM
I tried that yesterday and it did not even recognise the serial number or model number.  :lol:
Because it's that new I don't think they expected people to be looking for drivers etc at such an early stage.
The main problem is the LAN driver supplied on the disk "is the wrong one"

*************
Update:
Vista is now back up and running using one of the earlier tips from another of our helpfull members posted by "Soms"

Restoring Vista and dual booting
http://apcmag.com/5485/dualbooting_vista_and_xp#restoring
Title: Re: SATA driver needed
Post by: kitz on March 19, 2008, 12:34:13 PM
>> I tried that yesterday and it did not even recognise the serial number or model number.

lol I was hoping you would have more luck with that than me - I had to use the text search on Intel and then go through the whole list looking.  :lol:

>> Vista is now back up and running

 :clap:
Title: Re: SATA driver needed
Post by: oldfogy on March 19, 2008, 12:49:05 PM
>> Vista is now back up and running :clap:

 XP is also back up and running :clap:

But I can't get EasyBCD to find and configure them to dual boot properly. :no:
On startup if I chose the option to boot into XP a error warning says there is no NTLDR.

I can remove XP in EasyBCD and vista boots.
or
I can remove vista in EasyBCD and XP boots.

I am going to go for a XP re-install, at least that way I can fix the drive letters correct and then play around some more, at least that way if it works I will not have to still re-install and it might just fix the missing NTLDR.

(Unless you have any suggestions within the next 30 minute that is) time now 12:48am
Title: Re: SATA driver needed
Post by: soms on March 19, 2008, 01:52:43 PM
A little late now but I might have tried using the Vista DVD to repair the MBR again and then tried EasyBCD again before dusting off the XP disc.
Title: Re: SATA driver needed
Post by: oldfogy on March 19, 2008, 02:03:25 PM
I did, but I can't get it to work this time.
It keeps saying the same thing when booting up, no matter what I try.
"NTLDR is missing", or it may just be corrupt.

"Possibly not too late though"
I'm "trying" to restore a Ghost image of XP that I first created using Norton Ghost v14, of which is absolutely crap (in my opinion) compared to earlier versions. (first and last time of using it.

****************************
edit
Too late!
Ghost messed it up (well I did really) I hadn't actually ghosted XP to start with so ended up over-writing XP with the recovery backup  :lol:
So back to square one, now with XP being installed on the "correct" partition E:
Title: Re: SATA driver needed
Post by: kitz on March 19, 2008, 05:01:19 PM
Mobo manual :-



MS-7502 Motherboard manual (http://www.medionsupport.com/files/8828/manual/7502.pdf)
Title: Re: SATA driver needed
Post by: oldfogy on March 20, 2008, 01:45:34 PM
Thanks Kitz, the thought is appreciated.

But I actually managed to get that before buying the PC, it was helpful to see the specs but unfortunately it does not give much help in any other directions.

State of play to-date is not looking very good even after re-installing XP.
So I am going to start from scratch with  a factory restore followed by "another" XP install and see if that resolves the "missing NTLDR and NTdetect.com files/folders.

Needles to say after all this trouble and problems it's taken the shine away from having a nice new system.
Title: Re: SATA driver needed
Post by: soms on March 20, 2008, 02:25:55 PM
Indeed the messing around with drivers is definitely the downside to Serial ATA.

Though saying that some do not need drivers as they appear to work just like an IDE controller. Typically it is SATA RAID controllers that want drivers or Windows set up won't find the drive or when it installs it will fail to boot.

Indeed these shiny new systems can sometimes be a bit of a pain, especially when you don't know exactly what the hardware is, which drivers are required and so on - particularly difficult if your trying to sort out someone elses non-booting PC.
Title: Re: SATA driver needed
Post by: oldfogy on March 20, 2008, 02:49:58 PM

Indeed the messing around with drivers is definitely the downside to Serial ATA.

Yes but that was easily resolved.
The problem is with getting the dual boot to work "properly"

With my other PC as you may recall a few weeks ago when you recommended EasyBCD, that solved the problem within 30 seconds.

But this time it's another story.
If I remember correctly,
On the first occasion the problem was installing the wrong LAN driver/Controller which messed-up the system.
On the second occasion it was just that the drive letters were slightly mixed up.
Now, after resolving the LAN and the drive letter problems, EasyBCD will not get the system to dual boot as it should and has done so on the previous two occasions.

But, we will get there eventually as it has been proved that it can be achieved on the past two occasions.

*************************************************************
:clap:   :thumbs:   :clap2:   :clap:   :thumbs:   :clap2:  :clap:   :thumbs:   :clap2:

And the now for the FINAL CHAPTER:
I did not go for a reinstall again as I figured there just had to be "something I was missing" and I don't like being beaten, that "something" being the "boot.ini file", whether it was corrupt or missing I'm not sure.

But, two things,
1. On my other system I converted to dual booting a couple of weeks ago (Vista installed after XP)
I had to use the XP "Repair Console" on that occasion also before it would boot properly, to repair the boot.ini file, (bootcfg /rebuild)
Which was before loading or using EasyBCD (so nothing to do with EasyBCD because it was only used on that occasion to set the boot and time order, unfortunately it's not now connected so I could not check those settings).

2. Part, Some, or a combination of problems "may of occurred" this time around because of restoring what may of been a faulty MBR after the first few attempts of getting it working.
So whatever I did after that was simply a waste of time.

Plus, Vista is located on my C: partition and XP is located on my E: partition (so what you may think that seems about right)
but no, when being setup in EasyBCD as such it would not work, it also turns out that both XP and Vista should be set to the same "drive C: letter in the settings.

Ps
Thanks for all the help to everyone, as said in the past it is and was much appreciated.  :sleep:
Title: Re: SATA driver needed
Post by: kitz on March 21, 2008, 12:49:02 AM
Glad youre getting there OF.   Youre ahead of me now I think. 
I still have to install a pile of software....  and still waiting for my monitor to be RMA'd
Title: Re: SATA driver needed
Post by: oldfogy on March 21, 2008, 01:02:59 AM
>> Glad you're getting there OF.   
Thanks.

>> I still have to install a pile of software....
Yes but I now have twice as much too install. :lol:

There is one more thing I have to check-out or confirm.
And that is, a few articles I have come across saying that problems may be caused sometimes because of an "Image Restore" to one partition or the other.
I assume if correct, that this may be because of interfering with the MBR, but not sure yet and I don't want to try it just for the sake of it..

Any thoughts on that?
Title: Re: SATA driver needed
Post by: soms on March 21, 2008, 02:24:04 PM
Quote
There is one more thing I have to check-out or confirm.
And that is, a few articles I have come across saying that problems may be caused sometimes because of an "Image Restore" to one partition or the other.

This might refer to where the PC manufacturer sets up a recovery partition which is also bootable to allow easy restoration of the system OS just as if the system was factory shipped.

It is often booted to from the system boot menu rather than an OS boot menu.

If you have repartitioned the entire drive the chances are this has been deleted although it isn't really that important when you know what your doing with the Windows discs anyway.
Title: Re: SATA driver needed
Post by: oldfogy on March 21, 2008, 03:51:55 PM
If you have repartitioned the entire drive the chances are this has been deleted...
I understand and agree with what your saying there.

But in this case I only recovered space from the C: drive to create another partition of which is now E:
(D: still being the manufacturers original recovery partition (for now at least) which is "automatically" accessed from a recovery boot disc, yes if this drive letter is re-assigned, the recovery will not work as it will not what drive/partition the recovery files are on)

I "think" what I was originally referring to, is that once a "single partition image file" is created, then any changes that may be made effecting the MBR or boot.ini file/s would mean with a restore, the system would get confused with any addition information regarding a second OS and therefore the boot option may not function properly.

However this is only conjecture at this point and I think with just installing normal programs it should not have any adverse effects.

Obviously a solution to this would be to always create a image of both/all partitions/drives as one single image backup job.
The downside to this is the time and space required to do so. (45minutes at a guess and requiring about 12GB of space)