Kitz Forum

Announcements => News Articles => Topic started by: AArdvark on August 17, 2015, 01:23:14 PM

Title: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: AArdvark on August 17, 2015, 01:23:14 PM
An interview with Openreach's chief executive Joe Garner from BBC Radio 4's Today Programme.

Video on BBC news site
http://www.bbc.co.uk/news/technology-33957405 (http://www.bbc.co.uk/news/technology-33957405)
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: GigabitEthernet on August 17, 2015, 01:48:41 PM
Interesting that he essentially bashed the contractors...
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: stevebrass on August 17, 2015, 01:56:41 PM
Lots of use of the expression of "superfast broadband" but no definition of it.
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: AArdvark on August 17, 2015, 01:58:36 PM
With complaints about the contractors being so common (you know who I mean  ;D )
It would be impossible for it not to be known throughout BT Openreach.
They have simply factored the level of complaints against the cost, obviously the cost (financial) is still good enough to keep using them.
When the balance moves the wrong side of profitable they will be dropped like a 'hot potatoe'.
All standard practice with larger companies when they need to boost head count to get a job done but don't want to permanently boost staff count.
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: kitz on August 17, 2015, 08:01:55 PM
Thanks for sharing this :)
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: WWWombat on August 20, 2015, 12:52:38 AM
A mostly reasonable interview.

Its a shame about the last point, on whether it was technically difficult or financially difficult, got munged. Joe got led into talking about the final 1-2%, but the interviewer changed focus to harangue about city centres without confirming whether those city centres would be in that final 1-2%.

Opportunity lost to talk about value for money there.
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: renluop on August 20, 2015, 07:29:36 AM
^^^

Even I with my tech limitations found the presenter annoying. Had he done any research???
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: Bowdon on August 20, 2015, 01:05:10 PM
I think the contractors idea was BT / OR's idea to save money.

But it seems there must be now significant complaints about contractors for it now to be an issue.

When Kelly's came to my house, all he really did was plug the HH5 in to the cable that I had laid down, wait for it to connect, then he was off. I am on Infinity 2, so I thought there would be more effort put in on behalf of the installer. I could have done what he did, as I think 90% of people could. So it was a waste of time.

I think we on the forum could do a better job than Kelly's.. What about calling us Kitz Kittens? :)
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: kitz on August 20, 2015, 08:25:13 PM
Even I with my tech limitations found the presenter annoying. Had he done any research???

One of the things that I picked up from the video that the presenter came across as exceedingly bored and not even listening to any of Joe's responses.   
Watch his body language particularly in the first few minutes. 
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: Chrysalis on August 21, 2015, 08:15:42 AM
wow that interviewer was pretty good, wasnt accepting the trash answers.
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: Dray on August 21, 2015, 08:44:37 AM
Son of newsreader Peter Woods
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: GigabitEthernet on August 21, 2015, 08:46:52 AM
One of the things that I picked up from the video that the presenter came across as exceedingly bored and not even listening to any of Joe's responses.   
Watch his body language particularly in the first few minutes. 

I don't think he was bored, I just think he was bored of listening to the PR answers...
Title: Re: Radio 4 Interview with BT Openreach's chief executive Joe Garner (video)
Post by: renluop on August 21, 2015, 12:14:01 PM
Even I with my tech limitations found the presenter annoying. Had he done any research???

One of the things that I picked up from the video that the presenter came across as exceedingly bored and not even listening to any of Joe's responses.   
Watch his body language particularly in the first few minutes.
I heard rather than saw the interview on Today, so body language didn't come in to it. At my vintage memory doesn't last long :( but the interviewer seemed lacking on the matter of town and exchange lines.